Venice Airport (VCE), Venice, Italy - Mainland
Driver's country of residence is United States of America (USA) and age is 30-65
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Trustpilot

Rhodium at Venice Airport

Via Orlanda, 219, 30173 Venezia VE
0039 0 645 209 634/ 0034 965 233 425/ 0039 0 645 229 545
Pick-up instructions
Once customers go outside the airport in the “arrivals hall”, they have to cross (pedestrian crossings) two roads (taxi and public bus lane) and walk through a covered passage with white metallic pillars and a glass roof until they arrive to A BIG WATER WHITE TOWER. They can wait for our Parking Go shuttle bus (white/red shuttle bus) at this car park. This bus will take them directly to our off airport office located very close to the airport. Customers must also return their cars to the rental office, prior to being taken back to the airport.
Drop-off instructions
Customers must return their cars to the rental office, prior to being taken back to the airport.
Period outside of business hours
Mon:
07:00-07:59; 00:00-01:00
Tue:
07:00-07:59; 00:00-01:00
Wed:
07:00-07:59; 00:00-01:00
Thu:
07:00-07:59; 00:00-01:00
Fri:
07:00-07:59; 00:00-01:00
Sat:
07:00-07:59; 00:00-01:00
Sun:
07:00-07:59; 00:00-01:00
Key box
No

Customer Ratings and Latest Reviews

Value for money
Ease of finding
Agent helpfulness
Pick-up speed
Drop-off speed
Car cleanliness
Car condition

Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.

United States of America (USA)
Opel Corsa
9/14/19

Cons: I didn't get a car.
United States of America (USA)
Citroen C3 Aircross
9/6/19

Pros: Nothing

Cons: See above. Also took forever to find the van to the rental agency as the agency is never at the airport
United Kingdom
Fiat Panda
1/9/19

Cons: Same as above, Rhodium, as all other Goldcar companies, does not accept Amex, but does not make it clear. So if you don’t have another type of credit card, you are forced to pay for full cover, which more than doubles the price. This happened to me three times, for each Goldcar company: Goldcar, Rhodium and Interrent.
United Kingdom
Alfa Romeo Giulietta
10/2/18

Pros: We've never been treated so poorly - nothing we liked

Cons: - Rude staff, immediately started shouting when we returned the car and claiming we had incurred fees without listening to us - Staff withheld information (i.e. read the T&Cs but we won't tell you) - Car covered in dents- first car we were assigned had dangerous wheel damage that we're lucky we spotted - Overall the conduct of Rhodium has been clearly that of a scam company and staff that are used to extortion.
United States of America (USA)
Ford Fiesta
9/26/18

Pros: I didn’t like the fact that car is using petroleum instead of diesel, cost more almost doubl vs distance
United States of America (USA)
Nissan Juke
9/5/18

Pros: Person who helped when I returned the car was pleasant, and efficient.

Cons: Check-in person was rude. I was charged 60% more than what was quoted. The company considered me a “young driver” and charged me an additional 10.5 Euros per day. In the US we get a new driver’s license every few years (every 5 years in my State). Does anyone believe that this company wasn’t aware of the fact that American’s renew their licenses regularly? Their terms and conditions were ambiguous, at best. I’ve had a license for 45 years! Driven 1.5 million kilometers. This Company is a joke.
United Kingdom
Alfa Romeo Giulietta
9/2/18

Pros: Nothing

Cons: Being asked for 2.5 euros per day for a diesel car. When I said I would take a petrol car they said they had none. Car had done 80000 Klms. Shouted at by rental agent.
United States of America (USA)
Ford Focus STW
5/3/18

Cons: Waited over an hour for the shuttle. Was charged new driver surcharge since my license was renewed within the last year.
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Venice Airport (VCE), Venice, Italy - Mainland

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Driver's country of residence is United States of America (USA) and age is 30-65

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Tue:
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  1. Car Rental
  2. Italy
  3. Venice
  4. Venice Airport
  5. Rhodium
 
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