Ibiza Airport (IBZ), Ibiza, Spain - Balearic Islands
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Driver's country of residence is United States of America (USA) and age is 30-65
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Record-go at Ibiza Airport

Aeroport d'Eivissa,, Carrer de l'Àngel, 07818 Aeroport d'Eivissa, Illes Balears, Spain
0034 600 967 554 / 0034 600 901 856 / 0034 627 548 685
Pick-up instructions
When you arrive at Ibiza Airport, please go the meeting point in public car park P3. To get there, continue through the hall to the left until you reach the last exit door. Once outside, turn left and you will see Parking P3. There you will see our shuttle bus, a free service that will take you in comfort from the arrival's terminal to Record Go office. After landing call us on this number to avoid waiting times: 0034 600 967 554 / 0034 600 901 856
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:07:00-23:00
Tue:07:00-23:00
Wed:07:00-23:00
Thu:07:00-23:00
Fri:07:00-23:00
Sat:07:00-23:00
Sun:07:00-23:00
Period outside of business hours
Mon:23:01-00:00
Tue:23:01-00:00
Wed:23:01-00:00
Thu:23:01-00:00
Fri:23:01-00:00
Sat:23:01-00:00
Sun:23:01-00:00
Holidays (Office closed)
December 24
December 25
December 31
January 1
Key box
No

Customer Ratings and Latest Reviews

Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car

Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.

United Kingdom
Seat Arona
May 14, 2024

Pros: Very efficient pick up and drop off

Cons: The car was spotless apart from the interior windows

Spain
Seat Arona
March 22, 2024

Cons: The car-type offered wasn't exactly the same type I booked via DC (it was smaller), but eventually after a debate they were able to offering the matching type.

United Kingdom
Fiat 500X
October 30, 2023

Pros: The guy on the front desk was amazing and so welcoming, we didn't get his name and wasn't wearing a uniform, maybe the manager but he was amazing, a true credit.

Cons: nothing was first class.

Poland
Fiat 500
October 28, 2023

Cons: Give Martin? Or martinez who pick my car up 5 stars

India
Fiat 500
October 26, 2023

Pros: Excellent value deal

Cons: Delay in deposit release

United Kingdom
Fiat 500
October 20, 2023

Pros: Friendly staff

Cons: The insurance and £1000 hold on cc

United Kingdom
Fiat 500X
October 18, 2023

Pros: No service was provided by record go, they were unreachable by the the 3 phone numbers provided before I arrived in Ibiza, when I got there and the next day, do not use!

Cons: They have taken my money and didn’t provide a service, so not use!

Canada
Opel Corsa
September 25, 2023

Pros: nothing.

Cons: everything.

Italy
Opel Corsa
September 12, 2023

Pros: Very friendly and clear with the explanations

Cons: They didn't send the contract by email, as agreed, nor responded to the reminder email

United States of America (USA)
Toyota Corolla
September 8, 2023

Pros: Quick easy and efficient

Portugal
Toyota Corolla
September 6, 2023

Pros: They are fast to give the car and return.

Cons: The car was dirty, wet and smelling cigarette. They don’t check the car for damages and you are responsible to take your own photos. Those fotos are the proof you must have to show them when returning the car. It’s not very reliable because if you forget to take a photo of one damage they can charge you. I hope this system doesn’t turn the new way of the rental cars. They also put a lot of pressure to you to buy their insurance and it’s not the right beginning of a vacation trip.

South Africa
Toyota Corolla
August 23, 2023

Pros: Sarah’s service was great! Very helpful.

Cons: At drop off there was a lady that took the keys and checked the vehicle. I asked if she could help book us a car in Barcelona and she said no Record go does NOT have a branch in Barcelona. Only for us to land in Barcelona and see the Record Go offices. Was very disappointed. Well she made you loose business. Rented a car from sixth. Very happy with their services.

United Kingdom
Opel Corsa
August 21, 2023

Pros: Nothing

Cons: Extremely hard sell of insurance, even when you already have comprehensive insurance. Also charge extra for a tank of fuel, I may get it back after 30 days but I suspect they will forget and I will have to waste my chasing them. AVOID THIS COMPANY

Saudi Arabia
Fiat 500X
August 7, 2023

Pros: Really nothing. They request an extra payment of 40 euros only because it was later than 11:00 pm. Nothing in the rental process informed about that.

Cons: The payment only because it was later than 23:00 pm. And the worst is the 1400 euros taken from my credit card for 30 days only as a deposit. Completely unacceptable.

Portugal
Fiat 500
August 4, 2023

Pros: it allows to pay with debit card if you make full insurance

United Kingdom
Opel Corsa
July 27, 2023

Pros: Excellent customer service. Outstanding in fact!

Cons: Nothing, was more than perfect!

Portugal
Fiat 500
July 22, 2023

Cons: Hard to find outthe shuttle Pickup point on the airport. Driver wasn't a Nice guy to the customers. Rude

Argentina
Fiat 500
July 12, 2023

Cons: Car didnt match the selection

Argentina
Seat Arona
July 10, 2023

Pros: it was fast and efficient

Cons: the car had some previous scratches and crashes.

Netherlands
Fiat 500
June 8, 2023

Pros: Delivered as expected, didn’t push for extra insurance. Fast handling

Switzerland
Fiat 500X
June 5, 2023

Pros: efficiency - fast and easy paperwork, pick up & drop off got a really nice car (a better one than advertised)

Cons: the 90$ full tank fuel deposit; the security deposit of 1400$ is not a credit card reservation but actually charged to my card and only paid back up to 30 days after the car drop off

United Kingdom
Fiat 500X
June 4, 2023

Pros: Very friendly and efficient

United States of America (USA)
Seat Arona
May 29, 2023

Pros: Quick process for drop off

Cons: What I mentioned above- had to pay for insurance €87 or they would put €1400 hold for 30 days.

United Kingdom
Fiat 500
May 29, 2023

Cons: Would have preferred the type of car that we actually asked for when we initially booked rather than the much bigger one that we were given

Portugal
Opel Corsa
April 17, 2023

Pros: Good car, almost new, cleaned.

Cons: Time spent picking up the car. Expensive all included iinsurance

Ireland
Toyota RAV4
April 7, 2023

Pros: Car was not in optimal performance despite being relatively new

United Kingdom
Opel Mokka
November 19, 2022

Pros: Nice car. Good price.

Cons: The poor service more than offset the good car I received. The car attendant, Gui****e also did not send me the rental agreement by e mail and I had to specifically request it when I went to return the car. My hire excess insurance which had the same features as the one offered by Recordgo cost me £8.60 from Leisureguard while they were pressurizing me to purchase theirs for £117! Poor service from the attendant.

United Kingdom
Fiat 500
October 14, 2022

Pros: Friendly and spoke English

Cons: Service was good just disappointed in the car with no ad blue.

Poland
Seat Leon
October 13, 2022

Cons: The seller wanted to force the purchase of insurance despite the fact that I had already bought insurance by the doscover cars website. Then he provided incorrect information about deductible. He sad that it was unlimited and that my insurance will not cover it. All this greatly extended the process of collecting the car, which made the whole experience unpleasant.

United Kingdom
Ford Fiesta
October 11, 2022

Cons: I would have preferred to inspect the vehicle with a representative and listing faults before driving away

Netherlands
Mercedes Benz A Class
October 7, 2022

Pros: Very fast and easy

Cons: -

United Kingdom
Seat Leon
September 27, 2022

Pros: Got no car. Office was closed. No bis at airport to take me to car.

Cons: I had no service from record go. The office was closed so got no car. I paid them 40 pounds insurance and was to to get it back through my travel insurance

United Kingdom
Opel Mokka
September 26, 2022

Pros: Friendly and helpful staff. Very easy process to correct and return.

Cons: Instructions for where to find collection point at Ibiza airport could have been clearer. Car windscreen not cleaned on inside very well.

United Kingdom
Hyundai i10
September 22, 2022

Pros: They were honest & helpful

Cons: The car I had originally ordered was much smaller than the car I was given

United Kingdom
Nissan Qashqai
September 20, 2022

Pros: Car was almost brand new, only had 2350km on the clock.

Cons: Hard selling of additional insurance. I had already paid extra via Discover Cars but got a threatening sales pitch that any scratches or issues with the car and Record Go would charge my £1400 deposit if I didn’t take a it further insurance on top of my earlier payment.

Netherlands
Ford Fiesta
September 18, 2022

Pros: Big office, enough people to help customers, multiple desks.

Cons: The office opens at 7AM. That was too late because our flight departed early. I wanted to drop the car and leave te keys but that was not possible.

United Kingdom
Seat Leon
September 10, 2022

Cons: The I only insurance was totally over priced. I have rented cars before and the cost was ludicrous in comparison to normal

United Kingdom
Fiat 500
August 30, 2022

Pros: Discovercars charge insurance but I then had to pay it again to record go

Cons: Loved the

United Kingdom
Fiat 500
August 29, 2022

Pros: The car drove well

Cons: Scammed for extra insurance to tune of €87, lady at desk very rude. Can take Amex to pay for extra insurance but can’t to block a deposit- no reason given as to why.

Netherlands
Ford Fiesta
August 29, 2022

Cons: Opening hours; not open before 7h00

Serbia
Fiat 500
August 28, 2022

Cons: I am still waiting money for fuel cash back.

France
Mercedes Benz A Class
August 27, 2022

Pros: Slow service and bus shuttle

Cons: Slow service and bus shuttle

Netherlands
Seat Leon
August 13, 2022

Pros: A new car was to expensive. Our rented car was rented another people

United Kingdom
Ford Fiesta
August 9, 2022

Pros: Not a lot

Cons: The whole experience. I will never use again.

United States of America (USA)
Ford Fiesta
August 8, 2022

Pros: nothing

Cons: everything

Spain
Ford Fiesta
August 3, 2022

Pros: Easy

Cons: Difficult to extend the car without going back to the store and redoing another contract, instead of extending

Slovenia
Fiat 500
August 3, 2022

Cons: The car was not prepared. We spent to much time at a reception desk because they did not know which car is for us. Finally they found the car but the car was dirty and we have to wait additional half an hour to wash the car. Time spent picking up the car was too long.

United Kingdom
Nissan Qashqai
August 2, 2022

Cons: They refused to acknowledge any existing insurance that was provided by DiscoverCars and attempted a hard sell for their insurance with the threat of losing 100% deposit for any damage. They had not marked the car for existing damage and refused to complete a pick up inspection, instead I had to provide video. The staff were aggressive in applying all of the above and not friendly

United Kingdom
Ford Fiesta
July 30, 2022

Pros: Nothing

Cons: I felt I got ripped off. Although I said I apparently had all the insurance I needed as per the printed documents, I was told I couldn't have the car unless I took out their insurance. It was double what I thought I was going to pay.

Spain
Seat Leon
July 30, 2022

Pros: Short minibus ride from terminal to office. New car fleet. Good pricing.

Cons: Pickup kiosks don’t work or save time. Long slow queue to pickup Small minibus gets full and so long wait to transfer.

United Kingdom
Ford Fiesta
July 29, 2022

Pros: Nothing

Cons: Everything

United Kingdom
Ford Fiesta
July 27, 2022

Pros: The staff were quick and efficient

Cons: The interior of the car hadn't be cleaned - full of sand/dust. Not nice to sit in with clean clothes.

United States of America (USA)
Opel Mokka
July 21, 2022

Pros: efficient, nice customer service

Cons: N/A

United Kingdom
Ford Fiesta
July 4, 2022

Pros: lovely attendant

Cons: expensive and no response to my emails

Portugal
Nissan Qashqai
June 21, 2022

Pros: Free shuttle from/to airport. Assistant explained everything beforehand. Cheap prices. Everything went according to plan.

Cons: They made me do an evaluation of the car for myself, having to record a full video of all the minor scratches. Other than that, everything was perfect. I'm still waiting for the final 1400€ refund (insurance), but the car was delivered as perfect.

United Kingdom
Fiat 500
June 8, 2022

Cons: Hidden insurance costs on pick up

Netherlands
Ford Fiesta
June 7, 2022

Pros: proactive up sale

Cons: We had to double pay for full coverage insurance

Denmark
Fiat 500
May 30, 2022

Pros: Nothing

Cons: Everything

Switzerland
Ford Fiesta
May 27, 2022

Pros: Shuttle service to and from airport is efficient

Cons: Terrible desk service with employee not being customer friendly, straight out rude because we didnt take insurance with record go but with discovercars.com, they gave us an old car with way too many bumps, scratches etc.,

United Kingdom
Ford Fiesta
May 25, 2022

Pros: Rate advertised dubbled after we arrived to pick up the car!

United Kingdom
Fiat 500
May 18, 2022

Pros: Not a lot to be honest.

Cons: Pressured sales techniques to spend more money with them and how we booked with a sister company who take a month to give us out £1,100 deposit back.

Netherlands
Seat Leon
May 14, 2022

Pros: Value to money

Cons: Shuttlebus

United Kingdom
Fiat 500
May 12, 2022

Pros: Service was good and the staff were a pleasure to deal with

Cons: Their fuel policy is cheeky and not something I have come across before

United Kingdom
Ford Fiesta
May 8, 2022

Pros: Quick and easy

United Kingdom
Fiat 500
April 27, 2022

Cons: Being up sold products it did not need under the false pretence that what I had already was not enough. This is in fact illegal.

United Arab Emirates
Fiat 500
April 27, 2022

Pros: The only thing was the car service and in the END a new guy came and he helped us with the booking and gave us internet and he said no one gave you internet or hot spot so sorry about that. Here is an upgrade but still 3 hours by the time sorting it out.

Cons: The hidden costs / I will book directly moving forward.

United Kingdom
Ford Fiesta
April 12, 2022

Pros: Nothing

Cons: Took deposit twice. I had to spend 90mins of my holiday sorting thisnout

Portugal
Skoda Fabia
November 10, 2021

Pros: The car was in good condition and the price was good.

Cons: NO one there when I went to drop off the car - I had told them in advance I had a morning flight and they said they'd be open. It took me over 30 minutes to drop off the car because their only working staff member had to do everything, including shuttling customers to and from the airport! Their phone support was super rude and hung up on me when I tried to find out what was going on.

United Kingdom
Fiat 500
October 28, 2021

Pros: They explained everything you needed to know and didn't push insurance add on's

Cons: Didn't take you to your car

United Kingdom
Audi A3 Sportback S Line
October 16, 2021

Pros: Easy and efficient. Good quality car

United Kingdom
Skoda Fabia
October 14, 2021

Pros: Awful. 7 mins late so they tried to charge three times the original price so we went elsewhere.

Netherlands
Seat Leon
October 10, 2021

Pros: Quick good service with a shuttlebus from the airport.

Cons: The 1400 euro block on the creditcard which they keep for 30 days. I think thats overdone.

United Kingdom
Skoda Fabia
October 7, 2021

Pros: Good value. Good car in first week. Efficient service from pick up to getting car. Friendly.

Cons: Poor value for extended week. Car was not good(clunky/old/not well cleaned with dust on screen and seats)- Yaris rather than Fiat 500. Hassle of needing to go back in and provide documents again. Waste of my time. Manager was helpful. First representitive was not.

Belgium
Skoda Fabia
September 29, 2021

Pros: niks

Cons: de toelage op de vooraf afgesproken prijs !!

Belgium
Skoda Fabia
September 28, 2021

Pros: The drop off was very professional and quick.

Cons: We arrived 4 hours earlier due to change of departure time by Vueling for flight VY1356 ALC-IBZ on 19/09. We were only capable of picking up the car 4 h earlier by paying €40 extra.

United Kingdom
Fiat 500
September 28, 2021

Pros: When I got to the rental the representative smirked when I said I had insurance from you. Which made me feel uneasy. Then said I needed to take there insurance out for another 86 euros. They also took 62.16 euros of me for petrol and said this would be refunded when I dropped off car. Also £1100 deposit which i wouldn’t get back for 30 days after dropping vehicle back. Have not had petrol refund and have to wait for the £1100 refunded. Which I think is far too long. I dropped car off on Saturda

Cons: The representatives said my insurance was not going enough that I bought from you. Didn’t show me car, or see if I had any questions.

United Kingdom
Fiat 500
September 27, 2021

Pros: Terrible

Cons: Don’t shop there

Italy
Fiat 500
September 23, 2021

Pros: The best car rental agency ever!

Netherlands
Seat Leon
September 22, 2021

Pros: fast pick-up, friendly, good car, very fast dropping off

United States of America (USA)
Opel Mokka
September 16, 2021

Pros: Friendly and informative staff.

Cons: I did not receive my receipt as told. B

United Kingdom
Fiat 500 Lounge
September 4, 2021

Pros: Didn’t try too hard to sell extras

Cons: Car booked they said was not available tried to charge more via email. Car we had was then what we had booked where I could have paid £50

United States of America (USA)
Fiat 500
September 4, 2021

Cons: The excessive deposit amount and up to 30 days refund. Also, despite verifying early morning drop off, had to wait some 30 minutes till opening

Portugal
Skoda Fabia
September 4, 2021

Cons: It is far way from the airport. You have to take a shuttle to get the car. There no information where you should take the transfer…

Belgium
Skoda Fabia
August 19, 2021

Pros: nothing

Cons: everything

Netherlands
Fiat 500
August 12, 2021

Pros: The car was oke.

Cons: I didn't like the service at all. We were really pushed to take an extra insurance. When we didn't want to do that the conversation was really awkward/ unkind.

United Kingdom
Opel Mokka
August 8, 2021

Pros: Quick and easy drop-off, friendly service

United Kingdom
Mercedes Benz A Class
August 4, 2021

Pros: Great service!

Denmark
Seat Leon
August 3, 2021

Cons: Scam about the insurance of the car. We paid for full coverage and were still 'forced' to spend 250 euros on it again when we picked up the car. Also, they made it a big deal that we needed the car for a few more days - we had to make a new, separate booking, with extra added price for "upgrade" that we didn't ask for.

Spain
Fiat 500
July 27, 2021

Pros: Guy at front desk, so helpfull in comparision to an Argentinan lady who was so rude

Cons: Reluctance to sign the damages in the car before pick up

Netherlands
Audi A3 Sportback S Line
July 16, 2021

Pros: Shuttle service went smooth, no long queue and really nice car.

Cons: The check-in guy didn't act he was having fun at his job..

Italy
Skoda Fabia
July 2, 2021

Pros: The agent was very nice and explained everything

Cons: Nothing

Netherlands
Nissan Qashqai
June 28, 2021

Pros: Excellent

Cons: No complaints

Netherlands
Fiat 500 Lounge
June 28, 2021

Pros: Very friendly sales lady!

Cons: Nothing

United States of America (USA)
Smart For Four
June 27, 2021

Pros: Record go scammed me out of one thousand euros.

Spain
Skoda Fabia
June 25, 2021

Pros: El intermediario un timo! Te cobran 40€ c reserva y luego no te dan garantía de nada… ni siquiera contestan al teléfono.

Cons: El seguro es engañoso. Un desastre. No volveré a trabajar con este intermediario

United Kingdom
Ford Fiesta
June 22, 2021

Pros: Quick, efficient and friendly.

Cons: Biggest issue was guidance for location of shuttle buses which I didn't think very clear. you must turn left out of the terminal and keep going to the end, instructions don't make this clear. Windscreen washers not filled but I suppose I should have checked this.

Spain
Smart For Four
May 13, 2021

Pros: The sales reps were great and the car worked very well!

Cons: We had an electric car and the phone application for charging the vehicle was not explained well.

Spain
Seat Leon
August 29, 2020

Pros: Picking up the car was very negative. they guy threat us and pushed us to pay their full coverage. For the rest, all good

Cons: Picking up the car was very negative. they guy threat us and pushed us to pay their full coverage. For the rest, all good

United States of America (USA)
Fiat Tipo
February 27, 2020

Pros: Good and willing to help people

Cons: First car smell like smoke and didn't have windshield fluid - they switched the car a couple days later (when they had availability). Replacement car didn't have windshield fluid either, had to fill it myself.

United Kingdom
Nissan Qashqai
December 18, 2019

Pros: Drop off lady professional and helpful.

Cons: Dreadful (after hours) service from a young lady when picking up - rude, unhelpful, indifferent. The car had a large and deep dent on the side.

United Kingdom
Ford Ka
October 16, 2019

Pros: Representative on car collection was very upfront and friendly, straight away pointing out the 'hidden' refuel charge. However she did say they ask agents to make this more obvious to customers, and it is obvious through direct bookings. She did not try to sell us excess insurance as I had mentioned we already had some.

United Kingdom
Ford Fiesta
October 9, 2019

Pros: the car was good.

Cons: they completely ripped me off. Hidden charges everywhere. A£15 rental turned in to over £200

United Kingdom
Smart For Four
September 23, 2019

Pros: Nothing. They were terrible.

Cons: Rude, unorganised and quite aggressive with their sales. Using scare tactics. A week after dropping the car off and we still do it have our €1100 deposit back.

United Kingdom
Mercedes Benz A Class
September 10, 2019

Pros: Friendly when I picked up

Cons: Slow and tried to charge me for a damage which I did not do, but backed off when challenged

United Kingdom
Nissan Evalia
September 3, 2019

Cons: No mention whatsoever that you cannot block the excess on Amex before the purchase was made, could not get the car lost over £100 and did not get a car.

United Kingdom
Nissan Evalia
September 3, 2019

Cons: Scammers, terrible service. BEWARE

United Kingdom
VW Caravelle
August 26, 2019

Pros: Nothing

Cons: The car was in terrible condition, damage on almost every panel, looked like it had been banger raced.

Spain
Smart For Four
August 26, 2019

Pros: Customer support

Cons: Insurance conditions

United Kingdom
Ford Fiesta
August 13, 2019

Pros: Generally good quality car.

Cons: Had to wait for 10 minutes or so to see representative, then there was confusion over what we'd booked through Discover versus what they had....

United Kingdom
Ford Fiesta
June 19, 2019

Pros: professional and friendly stuff, car in very good condition

Cons: the car provided wasn't in the range of cars I booked for so I had to have it replaced

United States of America (USA)
Mercedes Benz A Class
October 2, 2018

Pros: They were awful

Cons: I paid an extra 190 for insurance and gas

United States of America (USA)
Mercedes Benz A Class
June 29, 2018

Pros: The drop off was relatively OK.

Cons: They made us wait an unreasonably long time to get our car. The staff was not overwhelmed, they were just standing around. The appearance of laziness was overwhelming.

United States of America (USA)
Ford Ka
May 22, 2018

Cons: The car provided was defective and broke down yet the car rental company charged us anyways and refused to refund us.

United States of America (USA)
Ford Fiesta
April 16, 2018

Pros: It was okay and the agents easy and friendly.

Cons: it felt unorganized to get from the terminal to the bus pick up point. It was confusing getting back to drop it off.

Estonia
Nissan X-Trail 5+2
October 19, 2017

Pros: Shuttle from airport

Cons: Car had radio antenna missing

South Africa
Ford C Max
October 5, 2017

Cons: 1. Web advertises that the car hire is at the airport- it is not, you need to take a shuttle to rental company. all the website says is Ibiza Airport, Shuttle bus. That can mean anything, including that the rental cars are near where the shuttle buses are. What shuttle buses? etc. 2. there is absolutely no signage at ibiza airport for either Discover car hire or Record-go 3. i eventually found that some shuttle buses are to be found in parking lot 3 (no signage for this anywhere)no space for mor

United Kingdom
Nissan X-Trail 5+2
June 20, 2017

Pros: A professional hire car company which didn't make a performance of assessing the car on return for minute damage.

Most Popular Car Rental Deals

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The above prices are only approximate and were last updated at 08:56 on 2024-05-17. Prices may vary based on the booking dates, length of rental, and car class.

Rental Conditions

Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.

Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Collision Damage Waiver (deductible: € 900.00), Theft Protection, Third Party Liability (TPL), Airport surcharge, Road tax, Free modifications, State Tax.
Driver requirements
Minimum rental age is 19 years.
A young driver fee applies to drivers under the age of 25.

There is no maximum age.
A Senior driver fee is not applied.

The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.

Customers not resident in EU countries are required to present the following document(s): International Driving Permit (IDP) in order to collect the car.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In addition to documents mentioned previously, the customer will need the following: passport, valid driver license, credit card on a main drivers name, booking voucher, local address (apartment; hotel; villa; etc.). If the renter is not the main driver, the following coverage is mandatory: Total Comfort Cover.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card until the end of the rental period.
The deductible/excess amount is from 1100 EUR to 2000 EUR, depending on the car group.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
A deposit will be charged if one of the following cards is used: Debit cards.
Payment policy
At time of pick up, customers will be required to pay the amount of the rental and a deposit.
It is possible to pay and leave the deposit only with the following payment methods: MasterCard, Visa, Debit cards.
Cash is/are not accepted.
If the customer wishes to use American Express, Visa debit card, MasterCard debit card, he/she will be required to purchase Total Comfort Cover.

The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Cross-border policy
Using a ferry is not allowed.
It is forbidden to cross country borders.

In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Optional extras and services
Available special equipment: Baby seat (up to 1 year of age), Child seat (2-4 years of age), Booster seat (4-10 years of age), Mobile tablet.
Prices for extras are shown on the booking page.

Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.

It is allowed to add up to 4 additional drivers.
Delivery/collection service is not provided.
Fuel policy
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid additional charges.

Diesel vehicles are available for an additional charge of 2 EUR per day.
A deposit for a tank of fuel is required upon pick up.
For electric vehicles: the customer will receive the vehicle totally charged, and it is NOT necessary to return it with a full charge.
Additional information


For vehicles not returned in an acceptable clean condition, an additional charge of 95 EUR will apply.
A damage administration fee of 50 EUR will apply in the event of an accident or damage to the car.
An administrative fee of 40 EUR will be charged for each request received from the traffic police.
Rental period
The maximum rental period per agreement is 28 days.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Business hours
During holidays, service outside of business hours is not available.
Service outside of business hours is available by request and for an additional charge of 40 EUR.
In order to have service out of hours, the renter must provide the following information: Flight number.

Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 360 minutes.
If the customer is late for a return for more than 60 minutes, extra day charges will apply, in addition to any other rental charges.
The grace period will be honored only during business hours.

Pick-up & Drop-off
Mon:  07:00 - 23:00
Tue:  07:00 - 23:00
Wed:  07:00 - 23:00
Thu:  07:00 - 23:00
Fri:  07:00 - 23:00
Sat:  07:00 - 23:00
Sun:  07:00 - 23:00

Top Suppliers at Ibiza Airport

Alamo
Alamo
Very good 8.9 / 54 reviews
+34971395402 / +34871554700
Aeropuerto De Ibiza, Ctra. sa Caleta, 07818, Illes Balears
$44 - $143
Hertz
Very good 8.8 / 65 reviews
971809178
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Working hours
Mon:07:00-23:00
Tue:07:00-23:00
Wed:07:00-23:00
Thu:07:00-23:00
Fri:07:00-23:00
Sat:07:00-23:00
Sun:07:00-23:00
Wiber
Wiber
Very good 8.7 / 152 reviews
+34971597051
Ctra. de Platja d'en Bossa, s/n, 07817
Working hours
Mon:07:00-23:00
Tue:07:00-23:00
Wed:07:00-23:00
Thu:07:00-23:00
Fri:07:00-23:00
Sat:07:00-23:00
Sun:07:00-23:00
Thrifty
Very good 8.7 / 139 reviews
971809178
Carretera Del Aeropuerto
Working hours
Mon:07:00-23:00
Tue:07:00-23:00
Wed:07:00-23:00
Thu:07:00-23:00
Fri:07:00-23:00
Sat:07:00-23:00
Sun:07:00-23:00
Hiper rent a car
Hiper rent a car
Very good 8.7 / 67 reviews
+34971395720 / +34971395737
Carretera de Sa Caleta s/n San Francisco – San José 07818 Ibiza
$24 - $134
Working hours
Mon:08:00-22:00
Tue:08:00-22:00
Wed:08:00-22:00
Thu:08:00-22:00
Fri:08:00-22:00
Sat:08:00-22:00
Sun:08:00-22:00
K10 Mobility
Very good 8.6 / 803 reviews
+34971396897 / +34607397767
Carrer del Paio, 07817 Sant Josep de sa Talaia, Illes Balears, Ibiza
$16 - $253
Working hours
Mon:08:30-20:00
Tue:08:30-20:00
Wed:08:30-20:00
Thu:08:30-20:00
Fri:08:30-20:00
Sat:08:30-20:00
Sun:08:30-20:00
Centauro
Very good 8.6 / 281 reviews
+34966360360
Carretera Ibiza-Aeropuerto, Km 6, Número 24 - Sant Jordi de Salines, 07817 Ibiza, Islas Baleares
$16 - $41
Working hours
Mon:07:00-23:00
Tue:07:00-23:00
Wed:07:00-23:00
Thu:07:00-23:00
Fri:07:00-23:00
Sat:07:00-23:00
Sun:07:00-23:00
Budget
Budget
Very good 8.6 / 25 reviews
+34902090262
Ibiza Airport, Carrer de l'Àngel, 07800 Eivissa, Illes Balears, Spain
$78 - $130
Working hours
Mon:07:30-21:30
Tue:07:30-21:30
Wed:07:30-21:30
Thu:07:30-21:30
Fri:07:30-21:30
Sat:07:30-13:30
Sun:07:30-22:00
Click&Rent
Very good 8.3 / 1,137 reviews
+34971730696
Sant Jordi 30, Polígono Industrial Can Frigoles
$17 - $286
Working hours
Mon:08:00-22:00
Tue:08:00-22:00
Wed:08:00-22:00
Thu:08:00-22:00
Fri:08:00-22:00
Sat:08:00-22:00
Sun:08:00-22:00
Hiper Rent
Hiper Rent
Very good 8.3 / 23 reviews
+34971395720 / +34971395737
Carretera de Sa Caleta s/n
Working hours
Mon:08:00-21:00
Tue:08:00-21:00
Wed:08:00-21:00
Thu:08:00-21:00
Fri:08:00-21:00
Sat:08:00-21:00
Sun:08:00-21:00
SIXT
Very good 8.2 / 26 reviews
+34871180192
Aeroport d'Eivissa, 07830 Ibiza, Illes Balears
$93 - $331
Working hours
Mon:07:00-23:59
Tue:07:00-23:59
Wed:07:00-23:59
Thu:07:00-23:59
Fri:07:00-23:59
Sat:07:00-23:59
Sun:07:00-23:59
GoByCar
GoByCar
Very good 8.2 / 1 review
+34871750306
Ibiza Airport, Carretera des Codolar s/n 07817 Sant Josep de sa Talaia
$25 - $114
Working hours
Mon:08:00-18:00
Tue:08:00-18:00
Wed:08:00-18:00
Thu:08:00-18:00
Fri:08:00-18:00
Sat:08:00-18:00
Sun:08:00-18:00
Avis
Very good 8.1 / 6 reviews
+34902090262
Ibiza Airport, Carrer de l'Àngel, 07800 Eivissa, Illes Balears, Spain
$78 - $220
Working hours
Mon:07:30-21:30
Tue:07:30-21:30
Wed:07:30-21:30
Thu:07:30-21:30
Fri:07:30-21:30
Sat:07:30-13:30
Sun:07:30-22:00
Enterprise
Enterprise
Very good 8.1 / 6 reviews
+34971395402
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Goldcar
Good 7.9 / 821 reviews
+34918341400
Aeropuerto de Ibiza 07818 Sant Jordi de ses Salines, San José (Ibiza), Islas Baleares
$26 - $49
Working hours
Mon:07:00-22:45
Tue:07:00-22:45
Wed:07:00-22:45
Thu:07:00-22:45
Fri:07:00-22:45
Sat:07:00-22:45
Sun:07:00-22:45
Dollar
Dollar
Good 7.9
971809178
Carretera Del Aeropuerto
Working hours
Mon:07:00-23:00
Tue:07:00-23:00
Wed:07:00-23:00
Thu:07:00-23:00
Fri:07:00-23:00
Sat:07:00-23:00
Sun:07:00-23:00
Flizzr
Flizzr
Good 7.8
+34871180192
Zona rent a car - Carretera de l'Aeroport, 07800 Eivissa, Illes Balears
$88 - $137
Working hours
Mon:07:00-23:00
Tue:07:00-23:00
Wed:07:00-23:00
Thu:07:00-23:00
Fri:07:00-23:00
Sat:07:00-23:00
Sun:07:00-23:00
Alquicoche
Alquicoche
Good 7.7 / 1 review
+34871233645 / +34608022626 / +34902757022
General Parking P1, 07820, Islas Baleares
$33 - $141
Working hours
Mon:08:00-22:00
Tue:08:00-22:00
Wed:08:00-22:00
Thu:08:00-22:00
Fri:08:00-22:00
Sat:08:00-22:00
Sun:08:00-22:00
Key'n Go
Key'n Go
Good 7.7 / 1 review
+34918344064
Aeropuerto de Ibiza 07818 Sant Jordi de Ses Salines, San José (Ibiza) Islas Baleares
$55 - $88
Working hours
Mon:08:00-22:00
Tue:08:00-22:00
Wed:08:00-22:00
Thu:08:00-22:00
Fri:08:00-22:00
Sat:08:00-22:00
Sun:08:00-22:00
National
National
Good 7.7
+34971395402 / +34871554700
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Flexways
Flexways
Good 7.6
+34933936132
Aeropuerto De Ibiza S/N
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Europcar
Europcar
Satisfactory 6.9 / 8 reviews
+34911505000 / +34902105055
Ibiza Airport, 07817 Sant Jordi de ses Salines
$97 - $281
Working hours
Mon:07:00-23:00
Tue:07:00-23:00
Wed:07:00-23:00
Thu:07:00-23:00
Fri:07:00-23:00
Sat:07:00-23:00
Sun:07:00-23:00
Ok Mobility
Satisfactory 6.8 / 442 reviews
+34971126880
Carretera de l'Aeroport, 126, 07817 Sant Josep de sa Talaia, Illes Balears
$22 - $154
Working hours
Mon:07:00-23:00
Tue:07:00-23:00
Wed:07:00-23:00
Thu:07:00-23:00
Fri:07:00-23:00
Sat:07:00-23:00
Sun:07:00-23:00
Keddy
Satisfactory 6.8 / 27 reviews
+34902105055 / +34911505000
Ibiza Airport, 07817 Sant Jordi de ses Salines
$81 - $124
Working hours
Mon:07:00-23:00
Tue:07:00-23:00
Wed:07:00-23:00
Thu:07:00-23:00
Fri:07:00-23:00
Sat:07:00-23:00
Sun:07:00-23:00
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