Ibiza Airport (IBZ), Ibiza, Spain - Balearic Islands
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Driver's country of residence is United States of America (USA) and age is 30-65
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Goldcar at Ibiza Airport

Aeropuerto de Ibiza 07818 Sant Jordi de ses Salines, San José (Ibiza), Islas Baleares
0034 918 341 400
Pick-up instructions
Rental desk is located in the arrivals hall.
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:07:00-23:00
Tue:07:00-23:00
Wed:07:00-23:00
Thu:07:00-23:00
Fri:07:00-23:00
Sat:07:00-23:00
Sun:07:00-23:00
Key box
No

Customer Ratings and Latest Reviews

Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car

Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental. This way, you know that all reviews are authentic, verified, and trustworthy.

United Kingdom
Ford Focus
September 11, 2022

Pros: Guys marked damage accurately (which was extensive - clearly car had been in a collision)

Cons: Charged exorbitant extra insurance fees that were not discussed before electronically signing, cost was significantly higher than that noted on discover cars voucher. Damaged car.

United Kingdom
VW Polo
May 23, 2022

Pros: nothing

Cons: The car the staff the price

United Kingdom
Fiat Panda
April 24, 2022

Pros: The return of the car was very efficient

Cons: The screen wash reservoir was empty so when I tried to clean a dusty screen it did not work. I had difficulty finding the car park entrance to return the vehicle. Please provide clear instructions for return.

Ireland
Citroen C3
January 3, 2022

Pros: The service was terrible , I have been overcharged and not refunded deposits . There was nobody to inspect my car before or after drop off . The rear wind screen wiper was broken when I picked up the car - now they have charged me . I have photographic proof of this fradulant scam .

Cons: As above - completely false , fraudulent rip off . I will be taking this to the financial ombudsman and informing my followers on social media .

United Kingdom
VW Polo
December 1, 2021

Pros: see comments earlier

Spain
VW Polo
November 11, 2021

Cons: El trabajador de Goldcar nos presionó para contratar una póliza todo riesgo con ellos y nos desaconsejó utilizar Discover cars como intermediario a la hora de alquilar un vehículo con su empresa

Belgium
Fiat Panda
October 31, 2021

Cons: The initial price is attractive, but in the end they find a random, barely visible scratch , that was there before taking the car, and they deduct 3 times the renting price. They do this with everybody at the drop off. It’s a criminal organisation !!

Netherlands
Fiat 500
October 29, 2021

Pros: In the end Goldcars arranged another car for me, last minute, everything else was booked, also with other agencies, and my late booking cost me more than double of the inital rental cost.

Cons: They were helpfull, but understaffed, it took about an hour to be helped by someone.

Netherlands
VW Polo
October 25, 2021

Pros: Overall standard service

Cons: Still trying to sell extra insurance upon pick up. They actually charged a deposit for the fuel as well. Upon returning the car they only check the fuel. Of course we didn’t have any problems or damage but you’re always a bit scared that they ‘find’ something that they will deduct from your deposit, especially when they’re still trying to sell you extra insurance.

United Kingdom
Nissan Juke
October 16, 2021

Pros: Nothing at all.

Cons: Rude agent, car dirty, car in bad condition all over.

Netherlands
VW Polo
October 15, 2021

Pros: Nothing.

Cons: Car was not clean, the window-spray water bucket was empty and the oil was not filled enough. And we were forced to spend a lot money extra for full coverage, as described above, but we did not.

Netherlands
Fiat 500
September 21, 2021

Cons: The car was full of damage when pick up. To registrate everything it cost me about 1 hour. And it was already on the car!

Estonia
VW Polo
July 28, 2021

Pros: deposit was mentioned 1100 euros but actually it was bigger and therefore we we

Belgium
Fiat 500
July 1, 2021

Cons: I paid 89 euros deposit online. Once we were at the rental they told us we would get back only 50 euros. We had to get an additional insurance. Which wasn't really clear from the website. Still waiting for my 50 euros...

Netherlands
Fiat 500
June 30, 2021

Pros: A very long wait in the que. price was not as provided in advance.

Cons: New car. All options.

Belgium
Fiat Panda
June 26, 2021

Pros: I refueled diesel but they charged 60 euro saying that the refuelling was not done, without any proof.

Estonia
VW Polo
May 25, 2021

Pros: I got the car keys inside the security area, so I had the keys before my suitcase arrived.

Spain
Fiat Panda
December 9, 2020

Pros: Nothing

Cons: The lady at the desk refused to rent me a car, after it was confirmed, because of some issues with Interrent reservation few months back in which the same lady attended me pushing to get their insurance, etc. If You refuse to get the extra insurance, etc. prone to black list... Such is the monopoly that all the offices at the airport refuse to rent me. Please help

Spain
Fiat Panda
September 21, 2020

Pros: El chico al que le dejamos el coche fue muy amable

Cons: Los agentes que nos atendieron en mostrador nos trataron mal por no querer contratar el seguro de goldcar (teniamos el de discovercars) diciendonos que el de discovercars no nos iba a servir de nada, que la gente con ese seguro siempre tenía problemas. Fue un chico de la oficina de Ibiza de la terminal con el pelo largo y alto, aunque parecía que el resto de agentes decían lo mismo a otros clientes. Es una verguenza que desprestigien a un partner y metan miedo a los clientes, MUY desagradable

France
VW Polo
September 17, 2020

Cons: the conditions of the rental that we were proposed in Ibiza were very different from those described in the platform the car was dirty and in poor conditions

United Kingdom
Nissan Juke
August 23, 2020

Pros: The man at drop off was friendly and professional.

Cons: Very rude staff at collection.

United Kingdom
Nissan Juke
July 28, 2020

Pros: nothing

Cons: slow staff large que hidden costs

United Kingdom
Fiat Panda
July 27, 2020

Pros: The service at Gold Car Ibiza airport was pushy, aggressively selling the extra Car insurance, instilling us with fear that not only would something happen to the car e.g. vandalism (it didn’t) but that the extra cover insurance we had ALREADY bought vis Discover Cars did not actually cover what they said it did. An elderly couple picking their car up at the same time got the same treatment - rude and aggressive sales tactics. I would not recommend Gold Car again. Totally unprofessional.

Cons: The service at Gold Car Ibiza airport was pushy, aggressively selling the extra Car insurance, instilling us with fear that not only would something happen to the car e.g. vandalism (it didn’t) but that the extra cover insurance we had ALREADY bought vis Discover Cars did not actually cover what they said it did. An elderly couple picking their car up at the same time got the same treatment - rude and aggressive sales tactics. I would not recommend Gold Car again. Totally unprofessional.

Netherlands
Fiat 500
July 27, 2020

Pros: Not a lot! No more Goldcar for me

Cons: They tried to push me into another insurance even though I've made it clear that I didn't want to and had coverage via Discovercars. Car had a lot of scratches and a missing antenna on the roof.

United Kingdom
Fiat Panda
January 2, 2020

Pros: nice ladies

Cons: no check out of vehicle

Ireland
Fiat 500
October 19, 2019

Pros: Straightforward, no hidden catches.

Cons: All good.

United Kingdom
Opel Corsa
January 3, 2019

Pros: No shuttle necessary

United Kingdom
Fiat 500
July 25, 2017

Pros: Easy drop off

Cons: They still haven't given me the final bill,they said 24 hours!!,

United States of America (USA)
Fiat 500
July 21, 2017

Cons: Last time I rented there. Charged credit card with inflated FX rate instead of contract currency which I already reported to the credit card company.

Switzerland
VW Polo
July 21, 2017

Pros: Hanno cercato di venirmi incontro malgrado il contratto

Cons: non mi hanno spiegato bene perché non mi riconoscevano il contratto stipulato con voi

Most Popular Car Rental Deals

Ibiza Airport Car Rental
Mini
Fiat Panda or similar
Fiat Panda
  • 4
  • 2
  • 3
  • A/C
  • Man.
Goldcar
$27.68 / per day
Ibiza Airport Car Rental
Mini
Fiat Panda or similar
Fiat Panda
  • 4
  • 2
  • 3
  • A/C
  • Man.
Goldcar
$28.12 / per day
Ibiza Airport Car Rental
Economy
Fiat 500 or similar
Fiat 500
  • 4
  • 1
  • 3
  • A/C
  • Man.
Goldcar
$28.22 / per day
Ibiza Airport Car Rental
Economy
Fiat 500 or similar
Fiat 500
  • 4
  • 1
  • 3
  • A/C
  • Man.
Goldcar
$28.68 / per day

Rental Conditions

Please check the Rental Conditions for each specific vehicle prior to booking as some conditions, particularly the deposit and deductible, may differ based on the class of vehicle.

Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Collision Damage Waiver (deductible: € 1100.00), Theft Protection, Third Party Liability (TPL), Supplemental Liability Insurance (SLI), Airport surcharge, Free modifications, State Tax, Environmental Contribution fee.
Rate excludes
The cost of the fuel can range from 67 EUR to 212 EUR.
The following surcharges may apply: Carbon Emissions Fee.
Mileage policy
Mileage is limited in Madrid, Sevilla, Malaga, Sancti Petri, Alicante, Barcelona, Valencia, San Juan, Torrevieja, Denia, Benidorm, Cadiz – Sancti Petri & Aguilas, Cordoba, Malaga, Zaragoza, Pamplona.
For rentals lasting 1 to 3 days, mileage is limited to 350 km per day.
For rentals lasting 4 to 6 days, mileage is limited to 250 km per day.
For rentals lasting 7 to 14 days, mileage is limited to 150 km per day.
For rentals of 15 days or more, mileage is limited to 100 km per day.
Mileage is limited, there will be a surcharge for each additional km. To access unlimited mileage, the customer can purchase an Additional Mileage option for an extra fee. The amount of this fee depends on the vehicle group.
Driver requirements
Minimum rental age is 21 years.
A young driver fee applies to drivers under the age of 25.

There is no maximum age.
A Senior driver fee is not applied.

The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.

A novice driver fee will apply to drivers who have held their driver license for less than 4 years.

Driver licenses will be accepted if issued in the following country(ies): United Kingdom, EU.
Driver licenses from all other countries must be accompanied with International Driving Permit (IDP). A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.

In order to pick up the car, the following documents are required: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher.
Deposit and deductible policy
The deposit amount will be held on the customer's credit card without a deductible/excess.
The exact deposit is determined on pick up since the amount is dependent on the vehicle.
If the customer takes the following extra equipment: GPS Navigation system, then an additional amount of deposit will be held on their credit card. If the customer takes the following extra equipment: Baby seat (up to 1 year of age), Booster seat (4-10 years of age), then an additional amount of deposit will be held on their credit card.
Payment policy
The following payment methods are accepted: MasterCard credit card, VISA credit card.
It is possible to leave the deposit only with following methods: MasterCard credit card, VISA credit card.
All credit cards must be capable of the following: CHIP verification, PIN verification, Embossed; cards without this capability will not be accepted.

The daily limit on the card used for payment must be high enough to cover the deposit. Otherwise, purchase of the following insurance policy(ies): Super Relax Cover is mandatory.
The main driver's full first and last name must be on the credit card without abbreviations.

The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Geographical restrictions
Cross border rentals are allowed only upon previous request.
Additional charges will be applied in case the car is crossing state or region borders.

Moving the car from one island to another is forbidden.
From Spain, only travel to Andorra, France is allowed, when the vehicle has been picked up at any of the following offices: Bilbao, Santander, Oviedo, Barcelona, Reus, Gerona, Pamplona. From Spain, only travel to Portugal, Gibraltar is allowed, when the vehicle has been picked up at any of the following offices: Granada, Sevilla, Malaga, Almeria, Jerez, Sancti Petri.
From Spain, only travel to Portugal is allowed, when the vehicle has been picked up at any of the following offices: Gibraltar.

In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Optional extras and services
Available special equipment: Baby seat (up to 1 year of age), Child seat (2-4 years of age), Booster seat (4-10 years of age), Young driver fee, Novice driver.
Prices for extras are shown on the booking page.

Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.

All extras are available at the rental counter. Prices vary, depending on the rental period.
Optional extras are subject to the following additional charge(s): Premium Location surcharge, Airport Surcharge.

Delivery/collection service is not provided.
Fuel policy
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid additional charges.

Diesel vehicles are available for an additional charge.
A deposit for a tank of fuel is required upon pick up.
For electric vehicles: the customer will receive the vehicle totally charged, and it is NOT necessary to return it with a full charge.
A full battery lasts around 150 km (this is an estimate as it depends on several factors).
If the customer runs out of battery and is stranded with the vehicle, requiring help from our roadside assistance, please keep in mind that this service is not covered by the rental insurance nor by any additional policy (the customer is always liable for all costs involved).
Rental period
The maximum rental period per agreement is 28 days.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Business hours
Service outside of business hours is available by request and for an additional charge.
In order to have service out of hours, the renter must provide the following information: Flight number.
Pick up outside of business hours is not available in Reus Airport. Service outside of business hours is not available from 23:01 to 06:59.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 59 minutes.

Pick-up & Drop-off
Mon:  07:00 - 23:00
Tue:  07:00 - 23:00
Wed:  07:00 - 23:00
Thu:  07:00 - 23:00
Fri:  07:00 - 23:00
Sat:  07:00 - 23:00
Sun:  07:00 - 23:00

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Please select a pick-up location and dates