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Priceless at Los Angeles Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: The lady at pickup was super sweet and patient. Watching her deal with the complicated customer before me, I was crazy impressed at her ability to remain friendly after that. Her patience was impeccable.
Cons: Waiting in line on the roof of a parking garage in the sun was killer! They need an awning to shade people while they wait cause the office is so small, only the people at the counter will fit. I got a sunburn waiting to be checked in and it took almost an hour.
Pros: Very easy to drop off the car. Less than 5 min spent with agent
Cons: Had to take a shuttle to pick up the car. Shuttles were very full had to wait 45 to finally catch one with room for us. Once we got to the desk, there was a huge line and it took over 2 hours to get a car
Pros: Bad unfriendly service
Pros: The car was perfect, but everything else needs improvement
Cons: Very little customer service, onerous insurance proof, so you could charge for insurance, and Deceptive practice for overtime
Cons: Rude sta members, the office only fits three people. The car was dirty...
Cons: I was overcharged almost $200 after I returned the car two days before the return date outside the business hour.
Pros: Lots of upsells. $110
Pros: absolutely nothing... not helpful at all. I will never rent from them
Cons: Representative's attitude and snarkiness. The location offsite from LAX. There was no car on arrival.
Pros: Other than the issue with the proof of insurance, it was pretty easy to pick up and drop off the car. Directions were clear.
Cons: There was a hold up with almost every customer who was asked for proof of insurance, which really slowed the process of picking up and dropping off the car.
Cons: Charged an extra day when we returned on time, agent was rude and made us stand outside in the heat even when I told her I had medical issues that prevented me from doing that. Then she tried to skip us in line. She was very rude and will NEVER use them again.
Pros: Absolutely nothing did I like
Cons: The people were rude and uncaring. Will never use again.
Pros: They took my 100 dollars deposit. Price line car rental