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FOX at Los Angeles Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: The only good thing about fox was the ease at which we returned the car.
Cons: They were terribly deceptive. They forces us to get extra insurance which we actually did not need so we had a large extra cost on arrival. The car we rented was in poor condition, central locking didn’t work, needed a wheel alignment and the overall cleanliness was very average.
Pros: The car was O.K, not great but ok.
Cons: Insistence upon purchasing additional insurance even though I had full cover, took forever to pick up the car really inefficient service. The car ran out of washer fluid before I even left L.A.
Cons: Added extras without informing me and then increased the amount I owed without being able to explain why
Pros: Were willing to provide car of similar make
Cons: Car was not available at time of rent
Pros: Customer service agent upon check in was friendly and accomodating given issues we had with key, gas, and other minor issues.
Cons: Tried to make me buy prepaid gas without me knowing or disclosing and I never asked for it.
Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
Prepaid tolls are available for 11.49 USD per day.
If the customer declines Prepaid Toll Service, a penalty of 15.00 USD for each toll used in addition to the cost for each paid or unpaid toll will apply.
Please note that the prepaid toll service will cover only roads operated by the PlatePass Tolling Network. In case of driving on Non-PlatePass roads, the renter will be liable for any toll, or related fines, fees, or penalties incurred during the rental period, and the renter will be charged an administrative fee of 15 USD per toll (up to maximum of 90 USD per rental).
All additional services and extras purchased at the counter are subject to concession and state taxes.
A young driver fee applies to drivers under the age of 25.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
In addition to the regular driver license, an International Driving Permit is also mandatory if the national driver license is not written in English.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In addition to documents mentioned previously, the customer will need the following: passport, valid driver license, credit card on a main drivers name, booking voucher, return flight ticket, proof of entry/exit into/out of the country, 2 phone numbers (1 of which is landline). Renters from the following country(ies): USA must provide the following documents: passport, valid driver license, credit card on a main drivers name, booking voucher, proof of home address (e.g. Utility bill), proof of liability insurance, proof of insurance that covers the rental vehicle for damage and liability, 2 phone numbers (1 of which is landline) in order to collect the car.
Supplemental Liability Insurance (SLI), Collision Damage Waiver (CDW) can be declined, if the renter can provide his/her own insurance. Renter must provide a proof of own insurance.
In case the customer does not have one of the insurances, mentioned above, the customer will need to purchase insurance at the counter.
If opting to self-insure, the renter must have a full coverage policy that includes the deductible, physical damage, and liability.
If choosing to self-insure, the renter must provide an insurance ID card with exact coverage shown and the same name and address as on the driver license.
The renter must provide proof of the following insurance policy(ies): Supplemental Liability Insurance (SLI), Collision Damage Waiver (CDW), valid in the following country(ies): USA for the duration of the rental.
The deposit amount for international renters is 150 USD.
For local customers, the Security Deposit amount ranges from 500 USD to 1000 USD.
A local renter is defined as a renter who lives within 150 miles of the pickup location and who is not flying into town with a return ticket.
The following credit cards issued on the main driver's name are accepted: MasterCard credit card, VISA credit card.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
International one-way rentals are not available.
Crossing country borders is allowed to the following States: USA - Arizona, USA - California, USA - Colorado, USA - Idaho, USA - Kansas, USA - Nebraska, USA - Nevada, USA - New Mexico, USA - Oklahoma, USA - Oregon, USA - South Dakota, USA - Texas, USA - Utah, USA - Washington, USA - Wyoming.
Crossing country borders is allowed to the following country: Mexico.
In order to travel to the following country(ies):Mexico, customer must purchase the following insurance policy(ies): Cross Border Pack.
Prices for extras are shown on the booking page.
Underage additional drivers are also subject to a young driver fee.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Delivery/collection service is not provided.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 59 minutes.
Pick-up & Drop-off
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