Los Angeles Airport (LAX), Los Angeles, USA - California
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Driver's country of residence is United States of America (USA) and age is 30-65
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FOX at Los Angeles Airport

5500 W Century Blvd, Los Angeles.
001 3 236 739 084 / 001 8 002 254 369
Pick-up instructions
FOX is on-airport. Shuttles run every 10 minutes. Upon arrival at the Los Angeles airport, please proceed outside the baggage claim area to the center island. Stand under Purple sign marked Car Rental Pick Up and board the Fox/Payless Rent a Car shuttle followed by a short ride to the Fox/Payless location.
Drop-off instructions
Please clarify drop-off instructions with the provider upon pick-up.
Normal business hours
Mon:00:00-23:59
Tue:00:00-23:59
Wed:00:00-23:59
Thu:00:00-23:59
Fri:00:00-23:59
Sat:00:00-23:59
Sun:00:00-23:59
Key box
No

Customer Ratings and Latest Reviews

Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car
United Kingdom
Jeep Wrangler
February 7, 2020

Pros: Fast, efficient and informative

Cons: Nothing

Australia
Ford Explorer 5+2
November 9, 2019

Pros: Nothing

Cons: That we had to pay for extra fees and when we return the car on a full tank they still charged us 72$ usd.

Australia
Dodge Caravan
October 3, 2019

Cons: Drop off in LAS Vegas was so far from the airport and two shuttles needed to get to departures, that wasn’t clear to me how much time to allow

United Kingdom
Jeep Cherokee
September 16, 2019

Pros: Easy to get to the centre with good bus from airport, desk staff helpful and quick process.

Cons: Car was dirty outside and looked tired inside , but drove well and was comfortable

United Kingdom
Dodge Caravan
September 3, 2019

Pros: so so not as what service we got in Florida experience

Cons: the price quoted online different then what I paid and the car was smaller than expected plus it wasn't cleaned at all had dents everywhere!

United Kingdom
Toyota Camry
September 2, 2019

Pros: Very prompt dropoff service

Cons: High pressure sales techniques on arrival to buy extra services. Staff were rude and blatantly lied to us. They told us we would not be able to legally drive the car in California if we did not take the extra liability cover. They told us we should take out the toll service fees to drive to SF even though we knew there are no toll roads between LA & SF! They also deducted a refuelling charge at the end of rental even though we filled the tank immediately prior to dropoff.

United States of America (USA)
Toyota Yaris
June 28, 2019

Pros: fox never came to pick me up from the LAX airport and i never got my car. it was after 11 pm and their call center was closed and i was stranded with no answers and no ride to get my car.

Cons: fox never came to pick me up from the LAX airport and i never got my car. it was after 11 pm and their call center was closed and i was stranded with no answers and no ride to get my car.

United Kingdom
Ford Explorer
June 5, 2019

Pros: Pick the car you like. holiday. We told this to Ricky when we brought the car back and he said he would make a note on the form. Till now no apologies or an excuse, also the deposit is still not back on our credit card. So overall not very happy customers. Wout va Breevoort

Cons: The satnav was not up dated and we had to use our phones to find our way what cost us extra money. We had to call the FOX helpline because the car needed maintenance did took 3,5 ours to get hold off them, so it was a 17.15 when they told us to go a firestone garage. It was to late to go there so we went the next day. They only could do the maintenance later in the day what was not possible with our plans, so we had to make an appointment for the next day what cost us an extra day off our

United States of America (USA)
Nissan Versa
May 31, 2019

Pros: Good mileage no mechanical problems

United Kingdom
Nissan Versa
May 6, 2019

Pros: The lax location cars were clean...and available on time...friendly staff

Poland
Toyota Camry
May 4, 2019

Pros: The rental car Agent (MINA) was a very helpful person. After I had some problems with my credit card, she allowed me to contact my bank and solve the problem. She also explained to me some other solutions that my help me in this case.

Cons: Everything was as it should be.

United Kingdom
Kia Sportage
April 30, 2019

Pros: the man at the counter was very helpful despite there being hidden additional costs. I also liked the value of their petrol options.

Cons: The hidden insurance costs not quoted or flagged on the online cost. This brought our total to almost 2x or the original cost. It's unclear as to whether this is FOX or discover car hire but it should be made more explicit either way.

United Kingdom
Kia Sportage
April 30, 2019

Pros: the fact that the agent the next day quickly sorted the problem out

Cons: the agent on the first day making such an issue of my licence, this agent needs re-training so it dose not happen in the future to others.

Canada
Nissan Versa
April 27, 2019

Pros: Our service agent Alex was very helpful and friendly, we got our rental and everything done pretty efficiently.

United Kingdom
Toyota Camry
April 27, 2019

Pros: Good speedy service, car broke down and was rescued and offered a replacement car with no fuss.

United States of America (USA)
Nissan Versa
April 26, 2019

Pros: Friendly staff and quick service.

Cons: The time of the shuttle was longer than other car rental agencies, as I was waiting I saw several other car agencies multiple times before I was picked up.

United States of America (USA)
Toyota Yaris
April 22, 2019

Cons: They had no car for us despite having a confirmation and confirmed pick up time on our confirmation that was different than theirs....so they gave our car away!!!!!!!!

United Kingdom
Kia Sportage
February 14, 2019

Pros: The bus driver in both directions was delightful, courteous and helpful. The returning registration lady outside car returns was also very quick and helpful in every way.

Cons: The collection process was MISERABLE: Very long line, very few agents, they were tired and not at all helpful. The cars were random in mileage and needed lots of time to find a low mileage car (less than 40k). Cost of insurance was outrageous

United States of America (USA)
Toyota Camry
February 14, 2019

Cons: bill is unclear since I feel the price quoted and the price charged were very different. It was more than stated.

Australia
Kia Sportage
January 20, 2019

Pros: Car choice and cleanliness

Cons: Insurance issies

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RightCars
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