Car Rental – Search, Compare, and Save up to 70%!
Elita Rent A Car at Los Angeles Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: all good or great
Cons: after hours drop off location of where to park and key dropbox a little confusing
Pros: cheap, reliable, and easy
Pros: Their prices are unbeatable and they made sure to send texts all day to assist us with location of car rental
Cons: The cars are “point A to point B” cars which is to be expected given there prices are such a bargain. There is nothing wrong with this by the way and we were more then happy with it.
Pros: The car is clean
Cons: The time spent dropping off
Pros: The agent I spoke with in person when I picked up the car was nice.
Cons: The place was a rip off. The car was old and smelled of cigarette smoke and had a check engine light on.
Pros: The person I worked with was very kind. I also appreciated the prices.
Cons: It took me a very long time to get to the place I was picked up, and it was very hot.
Pros: We received a decent weekend rate.
Cons: We were dropped of at a public bus stop to return to the airport.
Cons: Had to pay for cab to pick up car because office closed at 6 when my plane landed. Car had interior stains and a headlight out. Terrible experience
Cons: Difficult to find location. Had to take a bus to a meet up area, then got picked up to the main office. Office was in sketchy downtown LA area, literally an alley with one way in, one way out. No one was in office. Had to call agent and wait for them in sketchy area. Car was horrible, smelled like cigarettes. As a person with asthma, this is unacceptable. Couldn't switch out to another car, didn't allow refund. Spent my entire vacation smelling like cigarettes. Horrible. Do not recommend.
Pros: Their directions were clear and they reached out to communicate. The car was pristine, charges were not hidden, and they were the most cost-effective option for my stay.
Pros: I saved something like 30% over the best quote I could find from one of the big national chains.
Cons: The extra step to get to & from Elita's off-site office was definitely less convenient, and the car had more than 120,000 miles on it, but it worked just fine, and the cost savings were significant
Pros: The person that helped was friendly.
Cons: Pick up shuttle instruction unclear and not direct. Drop off instruction unclear and needed multiple prompting to provide. The car was slightly unclean (dusty).
Pros: I was nervous reading some reviews but my car was a newer Kia, SPOTLESSLY clean, and only <35,000 miles on it. The car ran great. The pick up and drop off were extremely easy. And my deposit was returned within two days. The agents/employees were also extremely nice, friendly and helpful. They were also very clear/up front about all the details.
Cons: I honestly had a great experience and don't have any complaints.
Cons: They took long to pick me up at the designated area, tried to cheat me with the broken vehicle, get me a different one for a higher price. Also, they haven't get me back my $300 deposit yet.
Cons: Had to wait when collecting car
Pros: I liked being able to use SMS for info.
Cons: Incorrect pickup instructions put me on the wrong shuttle bus. First car I got had a broken headlight so I had to return it. Second car had a broken charging port and then check engine light came on, also bumper kept falling off. Cars were old (7-8 years), basic-trim models; no reversing camera, no Bluetooth, not even cruise control.
Pros: Very fast and easy service. Very responsive. Overall great experience.
Cons: They did not bring me back to the airport as agreed upon. I had to take an Uber because they did not show up to the office in time for my flight
Pros: Pick up was easy and price was good
Cons: drop off was challenging although Elita came through and helped after a few calls/texts as I was promised I'd be taken to the pick up point for the shuttle