Car Rental – Search, Compare, and Save up to 70%!
Elita Rent A Car at Los Angeles Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Easy rental.
Cons: No one was there when I returned the car. Probably my fault, I should have called first.
Pros: the car smelled of smoke
Cons: the guy who was in the office took me all the way to the terminal. and was very nice
Pros: Service was speedy and efficient. Condition of the vehicle was photographed and emailed to us so it was agreed up front. Returns were even more speedy. Well done.
Cons: The car was very clean but stank of weed which got stronger as the day wore on and the car heated up inside. Not pleasant! But with the windows open and the air conditioning on, was tolerable.
Pros: The agent was friendly. Ease of communication.
Cons: Didn’t seem to communicate/honor the mileage limit set by discovercars.com.
Pros: I had an outstanding experience with Elita Rent A Car. The service they provided was top-notch, and I was thoroughly impressed. The staff was incredibly friendly and went above and beyond to assist me throughout the rental process. The vehicles were in excellent condition, clean, and well-maintained, which added to the overall satisfaction of my rental experience. Additionally, the pricing was fair and competitive compared to other rental companies I've used in the past.
Pros: Wonderful service
Pros: Great communication, efficient pick up/drop off, friendly staff, good price point
Pros: The staff was very helpful.
Cons: Returning afterhours was not that easy: the key drop hole is clearly visible, but the parking lots were all occupied, so I had to drop an email to the company to report where I left the car. Also the voucher stated "unlimited mileage", but I was asked to pay for the miles that exceeded the limit of 2000 miles. After we exchanged emails, there was no charge.
Pros: Kind. Professional. Affordable.
Pros: The guy was very friendly and supportive
Cons: Wound be better if car rental place is more closer to the airport
Pros: The price was affordable
Cons: The pick up process was very long, had to take two shuttles. The car I was given was a 2017 and did not drive smooth. So many times I thought the trans was going out.
Pros: It was fast and hassle free.
Cons: The car had many bumps and bruises, which the agent documented. Other than that, it was great!
Pros: Good service, transparency, you get what they promise, no hidden or extra costs.
Cons: Not easy to find
Pros: Time spent at office, Friendly and Value
Cons: Time spent at office, Friendly and Value
Pros: all good or great
Cons: after hours drop off location of where to park and key dropbox a little confusing
Pros: cheap, reliable, and easy
Pros: Their prices are unbeatable and they made sure to send texts all day to assist us with location of car rental
Cons: The cars are “point A to point B” cars which is to be expected given there prices are such a bargain. There is nothing wrong with this by the way and we were more then happy with it.
Pros: The car is clean
Cons: The time spent dropping off
Pros: The agent I spoke with in person when I picked up the car was nice.
Cons: The place was a rip off. The car was old and smelled of cigarette smoke and had a check engine light on.
Pros: The person I worked with was very kind. I also appreciated the prices.
Cons: It took me a very long time to get to the place I was picked up, and it was very hot.
Pros: We received a decent weekend rate.
Cons: We were dropped of at a public bus stop to return to the airport.
Cons: Had to pay for cab to pick up car because office closed at 6 when my plane landed. Car had interior stains and a headlight out. Terrible experience
Cons: Difficult to find location. Had to take a bus to a meet up area, then got picked up to the main office. Office was in sketchy downtown LA area, literally an alley with one way in, one way out. No one was in office. Had to call agent and wait for them in sketchy area. Car was horrible, smelled like cigarettes. As a person with asthma, this is unacceptable. Couldn't switch out to another car, didn't allow refund. Spent my entire vacation smelling like cigarettes. Horrible. Do not recommend.
Pros: Their directions were clear and they reached out to communicate. The car was pristine, charges were not hidden, and they were the most cost-effective option for my stay.
Pros: I saved something like 30% over the best quote I could find from one of the big national chains.
Cons: The extra step to get to & from Elita's off-site office was definitely less convenient, and the car had more than 120,000 miles on it, but it worked just fine, and the cost savings were significant
Pros: The person that helped was friendly.
Cons: Pick up shuttle instruction unclear and not direct. Drop off instruction unclear and needed multiple prompting to provide. The car was slightly unclean (dusty).
Pros: I was nervous reading some reviews but my car was a newer Kia, SPOTLESSLY clean, and only <35,000 miles on it. The car ran great. The pick up and drop off were extremely easy. And my deposit was returned within two days. The agents/employees were also extremely nice, friendly and helpful. They were also very clear/up front about all the details.
Cons: I honestly had a great experience and don't have any complaints.
Cons: They took long to pick me up at the designated area, tried to cheat me with the broken vehicle, get me a different one for a higher price. Also, they haven't get me back my $300 deposit yet.
Cons: Had to wait when collecting car
Pros: I liked being able to use SMS for info.
Cons: Incorrect pickup instructions put me on the wrong shuttle bus. First car I got had a broken headlight so I had to return it. Second car had a broken charging port and then check engine light came on, also bumper kept falling off. Cars were old (7-8 years), basic-trim models; no reversing camera, no Bluetooth, not even cruise control.
Pros: Very fast and easy service. Very responsive. Overall great experience.
Cons: They did not bring me back to the airport as agreed upon. I had to take an Uber because they did not show up to the office in time for my flight
Pros: Pick up was easy and price was good
Cons: drop off was challenging although Elita came through and helped after a few calls/texts as I was promised I'd be taken to the pick up point for the shuttle