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Alamo at Los Angeles Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Keely was very helpful at the pick up desk
Pros: Value for money, easy drop off
Cons: Staff service when picking up the car. I reserved child seat but it wasn't in the car. When I ask for it I have been told to go to some storage and get it my self.
Pros: Very friendly and helpful staff. Lala at pick-up in LA and the agent (don't know his name) at the drop-of in San Diego were very helpful.
Pros: Nice friendly worker, fast and efficient service, car in good condition
Cons: Car was a bit dirty inside
Pros: Fast car pick-up, fast drop-off kind drop-off agent, helpful car agent, clean and good condition car.
Cons: Little expensive prices
Pros: Everything in LAX
Cons: The wheel hand was shake on high velocity
Pros: Quick and efficient
Cons: We forget to refill gasoline but there was more than half full so they couldnt refill 19 galons.. scam (the same again with alamo)
Cons: The car has tire balanced problem and it was shaking the car and i used this car 15 days . As i renter after we took the car we cant have time or fix these kind of car problems ,bcs we go over there for busines metinngs etc. And at the same time renter cant manage their vocation or busines trip when they have car problems..please check the cars mechanical problems before rent. Thanks and mybest regards. We love Alamo..
Pros: Up date model, good service
Cons: Unrevised brake
Pros: Speed of service and easy procedures
Cons: Nothing I can think of
Pros: Quick check in via automated terminal, saved time in queues. Friendly service. Good quality car.
Pros: since you initially didn't have the car we ordered, you were quick to propose an upgraded solution
Cons: that you did not have an overview of the cars that were in stock, and thereby a lot of confusion
Pros: Reasonable value for the car compared to competitors.
Cons: The driver dropped us at wrong terminal, we lost a lot of time in such a big airport as LAX!
Cons: I had a technical issue issue with the car and they did not help me correctly
Pros: I think it was a good
Cons: Maybe the level of dents and so on on the car.
Pros: Friendly, rapid, and informative. Shuttle service even at 3:00 in the morning for LAX. Alamo will continue to be our rental car company in the future!
Pros: Kiosk the self service(it took very short time to get the car)
Pros: Price was good. Agents were efficient and helpful.
Cons: I hired a 15 seater. The car interior was dirty, popcorn and chips on the floor. Seats had big stain marks and agents wouldnt get the car cleaned. It had broken seat belt buckles and the seats cannot be reclined so it was uncomfortable in long drives and very hard loading suitcases.
Pros: Professional staff.
Cons: Nothing to dislike about the service Alamo provides.
Pros: Quality of the car
Pros: Variety of cars, cleanliness, quick service
Cons: First price, I was informed while making order via Internet, did not include insurance at all. Insurance costs more than $100. It would be much better to be informed about such cases before, when filling the form.
Pros: Cheap & close location to LAX.
Cons: Staff very slow, unorganized, not very helpful (the staff member closed the kiosk at the exits & went with no explanation leaving 3 vehicles unable to drive away in their cars ?!?) Never end up in the vehicle selected as they never have them available.
Cons: Back window of rental / which connects to the convertible roof did not close properly giving rise to constant concern it would get broken into
Pros: easy, quick, ready
Pros: I did not like it. The agents failed to give me credit for my approximately 40 dollar pre payment. Other than that is was good.
Cons: The agents failed to give me credit for my approximately 40 dollar pre payment. Other than that is was good.
Cons: Car had a vibration wheel rigth side at 65+ miles per hour
Pros: The staff at LAX was courteous and expeditious