Los Angeles Airport (LAX), Los Angeles, USA - California
Unable to find any location
Driver's country of residence is United States of America (USA) and age is 30-65
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Dollar at Los Angeles Airport

9000 Airport Boulevard
3102583000
Pick-up instructions
Rental Car offices are located off airport, away from airline terminals. Dollar is authorized to pick-up and drop-off their customers at the airline terminals using courtesy shuttles. These companies meet arriving customers under the purple sign "Rental Car Shuttles" on the Lower/Arrivals Level islands outside baggage claim.
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:00:00-23:59
Tue:00:00-23:59
Wed:00:00-23:59
Thu:00:00-23:59
Fri:00:00-23:59
Sat:00:00-23:59
Sun:00:00-23:59
Key box
No

Customer Ratings and Latest Reviews

Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car

Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.

Poland
Mazda 3
October 20, 2023

Cons: Waiting 6 hours for car, custorem service is joke, nobody care about customer, nobody said when car will be ready, they are rude, don't care about the waiting people

United Kingdom
Ford Mustang Cabrio
October 19, 2023

Pros: Nothing. It ruined our holiday.

Cons: Everything was a shambles and total bull. I expect compensation or it will hit social media.

Slovakia
Nissan Rogue
October 19, 2023

Pros: We spent 3 hrs waiting in quee for car, finaly there was no car left, but we have benn sent from one agent to other staff. Finaly we got the car and I was very satisfied with this car Kia sportage.

United Kingdom
Ford Focus
October 18, 2023

Pros: Nothing

Cons: Everything

United States of America (USA)
Mazda 3
October 16, 2023

Pros: Car was relatively clean.

Cons: Car pick up process was awful. Awful. Got dropped off at the rental location and proceeded to spend the next 1 hour and 45 minutes waiting in line. Staff were extremely slow moving (think post office). They would help one customer then take a "break". Each transaction was taking 20-25 minutes. Ridiculous that they can't figure out a way to automate this process to increase efficiency. Probably harder for a kiosk to up-sell the rental or tack on unnecessary fuel or insurance coverage. Awful.

Canada
Nissan Rogue
October 12, 2023

Pros: Drop-off was easy. Car was clean.

Cons: Long wait time to check-in and then despite having a reservation for 6 months I was told it would be two hours before I would be given a car as they had “run out of cars” because “it’s LA” this is not acceptable at all and I had to stand in a lobby with no seating with many other unhappy people.

Netherlands
Mazda 3
September 29, 2023

Cons: Picking up the car took very long. There was a line in which we had to wait for nearly two hours. Number plate of car was bend. Agent was not polite, arrogant and not willing to help at all. We asked for a toll card and thought we agreed on the “pre-purchase gas” option, but both were not listed on our receipt, and after calling the customer service, we found out we had neither. There were a lot of extra costs that came with the rent, that were not listed on the Discover Cars website.

Belgium
Ford Focus
September 29, 2023

Cons: Rental agent was not honest. He wanted to sell us an extra insurance and other extra's. Unless we refused every extra, we paid 170 dollar extra (!!!) for the use of toll highways which was not necessary at all! Very disappointed!!

Italy
Ford Focus
September 6, 2023

Pros: The clerk was very helpful and friendly and I could choose the car I wanted

Cons: It took us about 2 hours to pick up the car

United Kingdom
Nissan Rogue
August 30, 2023

Pros: The car provided to us was clean and it didn't breakdown during our trip. That's probably the only positive aspect with Dollar. Rest everything is chaotic starting from the looong queue when picking up and long wait for the car! I booked months in advance and they still made me wait! It's annoying when you have travelled 14 hours with kids!

Cons: Everything! The car had a less than 40% oil life and luckily it didn't breakdown. Kept us anxious throughout the trip! Both picking up and returning the car was a night mare! I wanted to pay using a different card but I couldn't because the account was not closed and it was getting late for my flight! Overall I wouldn't recommend Dollar..

United Kingdom
Ford Focus
August 28, 2023

Pros: It took over 2 and a half hours to get to the front of the queue to pick up the car - once there the rental procedure was fairly standard

Cons: Not enough agents on duty - no explanation as to why agents kept coming and going from the desk once they had served someone. Very poor service

United Kingdom
Chevrolet Equinox
August 20, 2023

Pros: Efficient and good value

Cons: Car was older and had 60000+ miles on the clock.

Canada
Chevrolet Equinox
August 10, 2023

Pros: Horrible. Over charged everything.

United States of America (USA)
Nissan Rogue
August 10, 2023

Pros: Not much.

Cons: Everything.

United States of America (USA)
Chevrolet Spark
August 9, 2023

Pros: Easy and convenient process getting car rental pickup!

Cons: Waiting in line, but it was summer so expected lines from tourists!

Poland
Mazda 3
July 18, 2023

Pros: All was good, fast and with friendly staff

Canada
Ford Focus
June 30, 2023

Pros: Car is in excellent condition

Cons: Waiting time to pick up the car

Netherlands
Ford Focus
June 21, 2023

Pros: Just excellent!

Israel
Volkswagen Jetta
May 1, 2023

Pros: שירות 10 מכוניות חדשות.

Cons: סוכן ההשכרה מכר לי ביטוח נוסף לזה שהיה לי וזה היה כפול ומיותר הסכמתי לרכישת הביטוח מכיוון .שלא הבנתי אותו.

Saudi Arabia
Chevrolet Equinox
April 26, 2023

Pros: > Car drop off at Las Vegas was pretty fast and efficient > Security deposit return was done quickly right after return of the car

Cons: > Car was not in a good condition with broken side mirror cover, scratches on body, missing spare tyre etc. > Car pickup at Los Angeles center of Dollar was pathetic. Had to stand for 65 minutes in the queue for my turn, and this all happened after travelling for 26 hours on an international flight > Representative at the counter tried to double cross me by selling me services that weren't required. Also, she tried to instil fear in me that I will get in trouble if I don't buy those services

Israel
Chevrolet Equinox
April 14, 2023

Pros: Bad service, waited in line for 4 hours to get the car, In addition, they charged us twice for the insurance, we took out insurance through the car rental company and there they charged us for insurance again.

Sweden
Ford Focus
April 8, 2023

Pros: The Second Day when I came back the service from Zac was excellent. I got all help I beredd.

Cons: That the Car I booked for one price at home, whit full Coverage and I have to pay at pick up 565.14 USD When I pick up I payed more than 1800 USD. Then I go back the next Day and got help from Zac, I pay 1057 USD. There is something wrong - because I got one price when I Booked and its nearly dubbel when I pick up the Car. The obelyst one more to pay Schould be the toll fee

United States of America (USA)
Ford Focus
April 4, 2023

Pros: Nothing

Cons: They treat customer like sht

United Arab Emirates
Ford Focus
April 3, 2023

Cons: On booking already paid for full coverage , which is including recovery service also , but in the supplier invoice again they charged separately for insurance , recovery and other charges which is almost 80% of rental charges.

Canada
Nissan Rogue
February 20, 2023

Pros: The woman on the lot who told us we didn't have to walk across the entire lot to get our car and directed us to the presidents spot.

Cons: The person behind the desk became unpleasant when I told her that my car insurance would cover the insurance. Complete personality change. Became very dismissive when asked a question.

Canada
Mazda 3
January 26, 2023

Pros: How system is set up and efficient

Cons: Additional charges, even when we canceld additional insurance we had to pay something manadatory $16 per day. And they forced us to fill up with them, even we haven’t used lot of fuel we where charged for full gas tank!

Australia
Mazda 3
November 26, 2022

Pros: Easy pickup and drop off. Easy shuttle bus.

Cons: Face getting changed after rejecting the more insurance.

Israel
Nissan Rogue
October 20, 2022

Pros: Nothing

Cons: In one word Cheaters. Give me down grade without refund. Itold them not charge me forHighway tool. Actualy they charge. Allthe time I was in their office they tried to cheat me

United Kingdom
Mazda 3
October 3, 2022

Cons: Tried to sell on many different products and definitely tried to mislead me regarding the need for toll road cover. I didn't use a single road and the information provided implied I was at risk. The agent showed me to two mediocre cars but the gentleman cleaning the car advised we could take any car in a row and showed us to a much better option.

Netherlands
Mazda 3
August 16, 2022

Pros: You can pick your own car. Dropoff was fast and easy

Cons: The waiting line at LAX was incredibly long. Stood there for like 1.5 hours. I believe they were not properly staffed for the amount of people trying to get a rental car. Agent kept trying to sell me extra insurances which I clearly stated i didnt want. The car suddenly lost its windshield wiperblade during the trip.

Denmark
Nissan Rogue
June 20, 2022

Cons: Enormous queue when picking up the car and each customer was app 10-15 minutes at the desc. Seems inefficient as the cars are booked in advanced and only need pickup.

United Kingdom
Ford Focus
June 17, 2022

Pros: car was fine. return process was fine

Cons: queues for collecting car was a complete misery. additional insurance tacked on from original reservation booking. charged over $200 more than on reservation. too tired after coming in from a long international flight to argue any more when collecting the car (figured i could get it sorted after some sleep). fobbed off when returning. won't use them again.

Canada
Ford Mustang Convertible
April 29, 2022

Pros: Bon service

Cons: Toujours un peu cher une voiture exotique mais bien agreable

United States of America (USA)
Mazda 3
August 31, 2021

Pros: Nothing

Cons: Everything. Making people wait 3.5 hours to pick up a car is absurd.

United Kingdom
Mazda 3
March 12, 2020

Pros: Staff were helpful and friendly. Car was brilliant, fast and economical

United States of America (USA)
Chevrolet Spark
March 8, 2020

Pros: Price and easy pick up and delivery.

Cons: N/A

Canada
Nissan Pathfinder
January 28, 2020

Pros: Easy transaction

Most Popular Car Rental Deals

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$46.16 / per day
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$46.63 / per day
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  • 5
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$47.08 / per day
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$47.08 / per day
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Intermediate SUV
Honda CR-V or similar
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  • 5
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$48.40 / per day
Los Angeles Airport Car Rental
Compact SUV
Jeep Renegade or similar
Jeep Renegade
  • 5
  • 2
  • 4
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$49.42 / per day
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Standard SUV
Mazda CX-5 or similar
Mazda CX-5
  • 5
  • 3
  • 5
  • A/C
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Dollar
$51.76 / per day
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Premium
Chevrolet Impala or similar
Chevrolet Impala
  • 5
  • 4
  • 4
  • A/C
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Dollar
$54.71 / per day
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Luxury
Lincoln Continental or similar
Lincoln Continental
  • 5
  • 3
  • 4
  • A/C
  • Auto.
Dollar
$62.11 / per day
Los Angeles Airport Car Rental
Full-size SUV
Ford Expedition or similar
Ford Expedition
  • 7
  • 3
  • 5
  • A/C
  • Auto.
Dollar
$67.68 / per day
Los Angeles Airport Car Rental
Premium SUV
Ford Expedition or similar
Ford Expedition
  • 7
  • 3
  • 5
  • A/C
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Dollar
$78.68 / per day
The above prices are only approximate and were last updated at 13:20 on 2023-12-04. Prices may vary based on the booking dates, length of rental, and car class.

Rental Conditions

Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.

Rate includes
Unlimited mileage, Loss Damage Waiver (with zero deductible), Supplemental Liability Insurance (SLI), Free modifications, Surcharges, State Tax.
Driver requirements
Minimum rental age is 20 years.
A young driver fee applies to drivers under the age of 25.

There is no maximum age.
A Senior driver fee is not applied.

The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.

In addition to the regular driver license, an International Driving Permit is also mandatory if the national driver license is not written in English.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.

In order to pick up the car, the renter and each additional driver must present the following documents: passport, valid driver license, credit card on a main drivers name, booking voucher.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card until the end of the rental period.
Optional extras and services

Prices for extras are shown on the booking page.


Delivery/collection service is not provided.
Fuel policy
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid additional charges.
Alternatively, for rates that include Fuel Purchase Option the first tank of gas is included. Customers do not have to refuel the vehicle prior to return.
Rental period
The maximum rental period per agreement is 62 days.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Business hours
Service outside of business hours is available by request and for an additional charge.

Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 29 minutes.

Pick-up & Drop-off
Mon:  00:00 - 23:59
Tue:  00:00 - 23:59
Wed:  00:00 - 23:59
Thu:  00:00 - 23:59
Fri:  00:00 - 23:59
Sat:  00:00 - 23:59
Sun:  00:00 - 23:59

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Tue:00:00-23:59
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Tue:10:00-17:00
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Working hours
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Working hours
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