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Avis at Los Angeles Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Efficient and helpful desk service. Great car and easy drop off.
Cons: The car itself had a ‘maintenance required’ notification flash up on the dashboard, which was initially a bit unnerving as no one told me of this. I assumed it was of no importance as the car had only done 9700 miles, but a little unsettling initially. Car drove perfectly well throughout, as expected.
Pros: Great value for money, the car was more than expected
Cons: I’m not sure if the cars are completely looked over before rental as our screen wash bottle was empty due to a split pipe
Pros: See above
Cons: See above
Cons: They took money from me on false claims and do not want to return it
Pros: Nothing bad customer service. We didn't get the car we ordered and paid for. We got a smaller car. Have submitted official complaint to Avis for reimbursement. I request Discover should get involved . please contact me.
Cons: Nothing bad customer service. We didn't get the car we ordered and paid for. We got a smaller car. Have submitted official complaint to Avis for reimbursement. I request Discover should get involved. Please contact me.
Cons: The customer service representative was very dismissive and would not answer our questions about a potential new car hire or amending our reservation. He could see that we were stuck late at night with two toddlers and did not offer any compassion or sympathy, or any ideas of what we could do.
Cons: The first car offered was in poor condition. They did eventually provide us with a better car, but this slowed us down by about half an hour
Pros: Good price' great car (new)
Cons: At returning they will charge you for whatever they want unless you check very carefully
Cons: It took around 40 minutes at the desk getting the car. Attempts to upswell after the agent struggled on a number of ocassionally to manage the computer system. After a long flight quick and easy is what you want.
Pros: The agent was helpful, but was in training I guess, so needed assistance to get everything done. But She was very friendly and I was not in a rush
Cons: As I stated above. The agent did not know enough yet about the business as far as how to process International travelers. She needed assistance. But was very friendly and did her best. I’m sure She is up to speed now.
Pros: Avis is great ,discover cars are the worst.
Cons: Avis is great, discover cars are the worst.
Pros: Good quality cars
Pros: The local delivery reps has chitted me for 1/3 of fuel tank. I have lost 80 USD. Also still waiting for the deposit 200 USD.
Pros: Good price, car in excellent shape.
Cons: We had to take great care to avoid additional charges. Heavy late fee for returning the car more than 29 minutes late and a heavy fee for returning the car with anything less than an absolutely full tank. We avoided both but, it meant spending an extra hour at the airport.