Pricecarz at Bucharest Airport

Pros: Terrible experience with the compeny pricecarz in Romania its a scam , price looks good in the start but you will be charged for extra later ! They try to find minor defects at the car after you return it . Also they try to sell you insurance that you already have from discovery cars in a price that is more than double the price of the rent ... not a recommended car rental compeny .

Cons: The sale woman was nice and understanding .

Pros: Horrible horrible

Cons: They took the deposit off the card, not holding they took as a transaction….

Cons: This textbox is too limited to allow me to describe all the things that went wrong. If you are really interested, please provide an email address or call me back.

Pros: Agents were smoking outside whilst I had to carry all the bags myself (and a baby). A little help would have been decent

Cons: 1) A very large deposit (£1900) is taken off credit card (ie not a hold). They take 90 days to refund any deposit after the trip, I am still waiting for mine 2) The car hire is initially cheap but the business model is to charge huge amounts of money for tiny scratches. I had full insurance (and also painfully demonstrated that the scratches were present pre-hire). They refuse to inspect the car in return but wait for it to go through the car wash and then unilaterally apply charges (900 EUR).

Pros: It Was bad. In Istambul I had to ask to change the car because the engine wasn't have oil

Cons: The cars were not good

Pros: Everything! The employees are very professional, the cars are very good. It’s a renting car company for high level.

Pros: Scam company, please read 1* reviews on Google, Facebook and trust pilot. Sadly my review has been removed on all platforms. That’s why their rating is higher than it should be they’re a scamming company.

Cons: Scam company, please read 1* reviews on Google, Facebook and trust pilot. Sadly my review has been removed on all platforms. That’s why their rating is higher than it should be they’re a scamming company.

Pros: The guys at pick up and drop off were very nice

Cons: Trying to push additional insurance package despite the one already paid online and charge clients for preexisting damages. I am actually expecting the invoice for "damages" like couple chips on the windshield and scratches that were already on the car. The car was not that clesn on the exterior and the windshield was being damaged at the pick up. Scratches all over on the doors, bumpers, top of the car. Hope will finish very quickly so that I can send you the invoice for the "claimed damages".

Pros: Low price. The car's condition was good.

Cons: They charge 100s of Euros for tiny scratches. The renter must have an insurance cover. The pickup from the airport is not convenient: need to call, not clear where is the pick-up spot, etc... The station's agents are inefficient: they give me a worse car than I ordered. Also, they tried three different credit cards until they succeeded in taking the deposit (I never had such experience with other agencies) - this seems to me as a scam to convince a client to buy their insurance.

Pros: I was not allowed to pick up my vehicle as my credit card had my married name on it. I showed my marriage certificate and all my other cards but they just used it as an excuse to sell €80 euros worth of insurance. So I left the car and just used taxis.

Cons: So complicated and also said I needed to wash the car!! They just wanted to sell the additional insurance package.

Pros: omunicarea cu personalul a fost extrem de eficientă, ceea ce a făcut procesul de rezervare și de preluare a mașinii foarte simplu. Timpul de așteptare pentru preluare și returnare a fost neobișnuit de scăzut, ceea ce mi-a economisit mult timp. În plus, mașina pe care am primit-o a fost în stare bună și a îndeplinit toate așteptările mele. Recomand cu încredere această firmă pentru serviciile lor excelente!

Cons: They actually didn’t honor the reservation. Arrived a few hours late, due to flight delay. Like that wasn’t enough aggravation for us, Pricecarz didn’t have the car at the rate we booked it for. It was cancelled after 2 hours we were supposed to pick up. They offered to give us a car for more than 3 times the original agreed cost. DiscoverCars.com was contacted but never responded to this day, 21 days later. I would not recommend either if you want to have a predictable/agreed on outcome.

Pros: Nice car Everything work

Cons: They try sell me more services even I already have them

Pros: I am very satisfied with the services provided by Pricecarz. Communication with the representatives was effortless, and they were incredibly friendly. The car I received, a red Volkswagen Taigo, was wonderful. Highly recommend their services!

Pros: I had a wonderful experience with Pricecarz. The car I received was clean, well-maintained, and fully prepared for the winter season. The communication was swift and effective, and the staff was friendly and accommodating. I definitely recommend their service

Pros: Am avut o experiență foarte plăcută cu Pricecarz. Mașina pe care am primit-o a fost în perfectă stare, curată și pregătită pentru iarnă. Comunicarea a fost rapidă și eficientă, iar personalul a fost extrem de prietenos și amabil. Recomand serviciile lor!

Pros: Amazing service! The communication with the firm was excellent, making everything easy. The staff were wonderful, and the car I rented was not only new but also spotless. Highly recommend this company

Pros: I had a fantastic experience with Pricecarz! The services provided were truly top-notch. From start to finish, everything was professional and efficient. The team was extremely friendly and attentive to my needs, ensuring that the choice I made was perfect for me. The car I rented was in excellent condition, clean, and well-maintained, and the rental process was quick and straightforward.

Cons: They didn't give me the contract at the piking and tried to sell me a foolcover insurance iven that i show them that's i have a fool insurance from discover car, l cannot check carefully the car at night when I pick the car, and when I drop the car the agent check the car above 20 minutes and claim that I drop the car with 3 little scratches. Also the didn't gave me ani document when I drop the car .

Pros: I had a fantastic experience with Pricecarz recently. The communication with their team was exceptionally efficient, ensuring that the whole process was smooth and trouble-free. The staff I worked with were very friendly and accommodating, contributing to a great overall experience. The car I received was in perfect condition and exceeded my expectations. I will certainly be utilizing Pricecarz's services again in the future! I highly recommend them!

Pros: I recently had a wonderful experience with Pricecarz. The communication between me and the team was extremely efficient, making the entire process smooth and hassle-free. The staff I interacted with were incredibly friendly and helpful, which added to the positive experience. The car I received was in impeccable condition, exceeding my expectations. I will definitely be using Pricecarz services again in the future! Highly recommended!

Pros: Fast effective service and great car and prics. Definitely reccomend them!

Pros: very fast and easy

Pros: The car was new and clean fan to drive. People give us service were nice and welcoming.

Cons: I had to credit with two credit frames. The overall credit frame that I needed for the car was €2800 and I didn’t want to finish all my credit frame on the car so I asked to separate the Payments to different cards they could not do that.

Pros: The airport shuttle was easy to locate

Cons: If you don't take the company's insurance, the front desk representative makes you feel unwelcome. They take a higher deposit than usual, and threaten that if the car gets the slightest scratch they will charge a minimum of 400 euros for each. They even require that you return the vehicle after washing it, so that it will be easier for them to find it. When you return the vehicle, they look for "that tiny scratch" extra carefully.

Pros: Excellent service

Pros: None

Cons: They didn't hold my reservation. it is a big rip-off.

Pros: I was very disappointed about them I have to pay more than I expected for this car

Cons: The guys from the desk rutt on speaking and acting I was so close to be kicked out from the office with my kids and my miss because I was asking way I have to pay sow much the deposit

Pros: The car was ok

Cons: Even though I had full coverage from Discovercars they told me it is not good enough for them. They said to me that all of their cars were new without a scratch, which was untrue. They try to scare me that even a little scratch will cost me €350. Then when they tried to close the deposit of 2400 euros for some reason it didn’t work. I checked with my bank later. I have no problem. So I had no other option but to take their full coverage which was five times more than the amount I paid

Pros: הגענו וביקשו מאיתנו לשלם עוד כסף לטובת ביטוח למרות שעשינו בדיסקובר קארז את הביטוח הכי גבוה. אמרו שיגבו עוד כסף אם תהיה אפילו סריקה הכי קטנה. כאשר לא הסכמנו לזה "נתנו הנחה" לעוקץ וביקשו פחות. שום דבר מזה לא נאמר מראש ופעם ראשונה שלא מכבדים את הביטוח של ספק ההשכרה.

Cons: ביקשו מאיתנו לא לעשן ברכב ולדלק אמרו שמקבלים מלא ולהחזיר מלא. בפועל קיבלנו רכב עם ריח סיגריות, ועם שליש דלק. בנוסף היו רעשים ברכב. לזכותם יום אחרי באו והחליפו רכב למשהו הרבה יותר טוב אבל את התחושה הראשונה של השירותיות כבר הייתה ונשארה.

Pros: The rental office together with your website are responsible for exploiting the sensitive situation of the tourist. I am considering filing a formal complaint with an official office, in addition to the consumer complaint. How will renting a car for 4 days cost over 400 euros???

Cons: Pricecars As a rental office, it is equally responsible for your company in taking the most money in the car rental. Your site should have warned my family of this situation that could have occurred. Therefore you are responsible

Cons: It's a scam.

Pros: Nice car

Cons: * The car was not there at pickup time (11:00) * 1.5 hours later I could get a replacement car, which just came in. It was very briefly inspected by the sales person, pretending to make 5-8 photos of places I indicated where damage was present, but in fact only put one photo in the prior-damage report. I myself made photos too. * Upon return two scratches. One place was already scratched as could be seen on my photos at pick up time.

Pros: The rental car company dropped us off to hotel after we returned the car

Cons: We waited 2hrs at reception and did not get the car that was offered. We returned car early, the expensive insurance money was returned in the form of a useless voucher we cannot use

Pros: A rental was made for a hybrid car, and when I picked up the car, the employee told me that it was a hybrid. After I took the car, I discovered that it was not a hybrid. Also, when I returned the car, he said that he could only confirm that the car was not damaged after he washed it. He told me that I could wait three hours for him to finish washing the car. He refused to walk around the car with me to check it together. He also refused to give me a document stating that the car was in good cond

Pros: Fast, friendly and efficient service, the car was great.

Pros: NOTHING !!!!!

Cons: The rental car representative forced me into paying the high-priced rental company's insurance policy though I showed her that I had purchased such a policy externally. The representative was adamant that it wasn't good enough and unwilling to release the car, but I stood my ground. I gave her my credit card twice so she could charge the (large) amount needed for security, and she said the payment was refused, though the credit card company told me via phone that both were authorised. Beware!!

Pros: Nothing

Cons: Tried to scam us out money for non existing damage. Tried to bully us.

Pros: affordable. open at all hours.

Cons: They seem to be very picky about car "imperfections" - thing is as a client you can't spend 30 min to see all dings on a car with 50 minor dings

Pros: fast service

Cons: although i purchased full insurance , prizecar representative pushed me to buy an insurace directly with him. otherwise for every scratch i will pay 500 euro. i had to pay the full insurance cover twice

Pros: I wrote you a mail without respond yet

Pros: Car was clean.

Cons: Frowned the debit cards, made us take worse deal than reserved (price jump from 8 eur to 48 eur). Car broke down, service was just "it would be better to take care yourself as it is sunday" and the car after starting again, broke down again, and when we somehow got it working and dropped off without filling it up (because of fear of stalling at the gas station just before the flight) - they asked extra without taking any responsibility of cars malfunctions. Never gonna use that rental again.

Pros: All good. The car was new

Cons: 1) Full coverage policy from website but rent company asked me more money to buy full coverage because that one was not valid. 2) deposit will be released after 30 days, very long time. 3) car was with 58000 kilomers and so many chips and scratches. But company said for each new scratch or chip I will pay €400 from deposit. 4) during drop off I’ve signed only one form, but no document with condition of the car. The agent just told me, all good, no new damage or scratches or chips. Thanks

Pros: Nothing

Cons: I still haven't received my deposit back from PriceCarz, although it's been almost a month since I returned the rental car. This goes against the broker's rental agreement (DiscoverCars), which states that the deposit will be returned once the car is returned without any issues. Additionally, PriceCarz charged my credit card Є2400 instead of placing a hold as outlined in their own rental agreement (clause 6.2). This unauthorized charge appeared on my credit card statement and has no contractual

Pros: Nice agents to chat with and car options.

Cons: Did not check the car on return with me there, saying they need to 'clean the car and it takes a while'. Then they proceeded to email me with damage reports that were in accurate. This was swiftly put down when I provided evidence. The original check wasn't up to scratch. Make sure you go over with a fine tooth comb to remove issues when dropping off, the company obviously does this on purpose to try catch you out.

Pros: Japcă pe față

Pros: 100% i will come back

Pros: Price.

Cons: Not the car i choose but still good one

Pros: car was brand new.

Cons: Somethimes I had feeling, that Pricecar officer tried to scary me about the possiblity of scrateches, damages on the car, costs of repairs, especially after receiving the information, that we would not take extra insurance from them. This happened during check in and especially during check out, they could be nicer. Long blockage on card is not good, we received info from Pricecarz, that max blockage will be 30 days

Pros: nothing

Cons: When we got to the airport we were told by Prize car that the full cover was not an insurance and if we didn't take the extra insurance we would be in trouble with the police as not insured. Your website says fully insured with leaving a deposit however it is very intimidating when you are in a foreign country as to what is the best thing. Very disappointed that we ended up spending another £159 on our rental. waited 45 mins to be collected and 30 mins for transfer to airport. Terrible.

Cons: They told us the insurance we have purchased prior to hiring the car was invalid and would not cover anything on the car. The car we intended to have was a DACIA Duster or similar with room for 3 cases and the car they had given us could only fit 1. Made us pay £159 extra for the car after telling us we was covered on nothing.

Pros: They were the worst.

Cons: They overcharged me and manipulated me to pay extra.

Pros: Rapizi și oferă upgrade uri, pe lângă asta sunt aproape de aeroport mașinile foarte curate și noi 2024

Pros: Rapizi și mașini noi

Pros: I advise you to contact them in advance and find out the exact price. They demanded 910 euros from me for full insurance after I thought that I had already paid everything.

Pros: 🤬🤬🤬🤬🤬🤬🤬🤬

Pros: The car

Cons: The agent from returning car was so rude and unprofessional.

Pros: Great service! Cars in great condition!

Cons: Warning, if you get insurance from a 3rd party, they will be very thorough with the inspection when time comes to drop off the car. My opinion, just get their own insurance instead of a 3rd party. Save a lot of time and headache!!

Pros: The person who to care of my contract was arrogant and disrespectful, he told me that for sure I’m going to lose the deposit money and it’s better to pay a full insurance.

Cons: Nothing

Pros: Nothing

Cons: Bunch of scamers. Trying to charge you for invisible scraches that were already on the car. They refuse to provide anything written, even the contract. No proof! Nothing!

Pros: Good condition cars.

Cons: They haven’t the car I booked. The car I get where dirty so it was impossible to see all the eventual scratches on the body. The fuel it was at Zero Level which is the most unpleasant way to pickup a car while it is impossible to bring the car back with the same fuel level. Since Monday ( today is Friday) they still didn’t unblocked the deposit and cannot tell when will do it. Embarrassing situation.

Pros: They have posh and brand new cars.

Pros: Nothing. They are rude bunch of guys

Cons: He offered us an accident car and on confronting him he threatened to cancel the booking. Totally unprofessional. he made us pay additional amount to replace it with another car. Such a terrible experience . Extremely rude guys.

Pros: They have good prices and new cars, they offer free transfer and are open 24/7.

Pros: Friendly staff and very good price

Pros: Fast and convenient

Cons: Hidden fees. I was charged a 35 euro late pick up fee, under the excuse that they lost revenue by me picking up the car a few hours late, but the rental amount did not change except for the extra fee. Very disappointed

Pros: NOTHING. INSURANCE SCAM.

Pros: Niesamowita była ilość zaznaczonych zadrapań na odbieranym samochodzie, ale jeszcze bardziej fascynujące było ich liczenie przez pracownika wypożyczalni przy zdawaniu samochodu, nawet takich których sami tydzień wcześniej nie widzieli. Na szczęście po wnikliwych obliczeniach i analizach wyszło że jednak nic nie przybyło. Najbardziej spodobało mi się uczucie ulgi jak zwolniono depozyt.

Cons: Ewidentne naciąganie na koszty. Pomimo powiadomienia wypożyczalni, iż z powodu opóźnienia samolotu będę 2 godziny spóźniony i otrzymania odpowiedzi że nie będzie problemu, po przybyciu na miejsce oznajmiono mi że zlikwidowano rezerwacje. Zaproponowano nową ofertę na ten sam samochód, której koszt był dwa razy wyższy. Było już późno więc będąc bez wyjścia musiałem się na nią zdecydować. Po czym przy płatności doliczono mi dodatkowo jeszcze kwotę za rezerwację którą sami wcześniej anulowali. Dno!!

Pros: Overcharging with they Insurance very pushing to buy it

Pros: Great value for money. Car was good and clean. Drop off was easy.

Cons: Had to wait over an hour when picking up the car because our designated car was still at the cleaning company.

Pros: Airport shuttle was efficient

Cons: When we returned the car the representative informed us that he would not be releasing the excess hold on our credit card as he was unable to inspect the car for damages. He maintained the vehicle was too dirty. We had hired the car for x10 days and it had some road dust on it only. We suggested he clean the car, we would wait, but this was not possible as their car wash was closed. We did not like leaving the car without being present during the inspection.

Cons: We could not get any papper saying that we dopped off the car in a propper condition

Pros: Although I bought insurance in advance through the Kayak website, when we arrived at the car rental location, we were informed that our insurance does not actually cover anything (because we need a police permit when necessary) such as scratches, etc., and we were told that we have to pay an additional 260 euros for full insurance! And don't say I didn't check... I sent an email ahead of time to the place and asked - will there be additional charges? They answered confidently - it would not be.

Cons: But at the car rental shop, their behavior was completely different. a surprise! You have no choice but to add 260 euros, and the 100 euros you already paid for insurance basically go to waste. The representative was very unpleasant and unhelpful. If they had reflected on the situation in advance, it would have been completely different, but we strongly do not recommend this rental company. Bad service, definitely a scam.

Pros: returning the car was easy then previously year ..

Cons: i didn't receive the right car for what i booked for ..my booking was for a large SUV car & they gave me a medium size SUV car ..totally ripp off

Pros: I would like to mention the service I received from the agents Razvan and Jragos, kind people with good and professional service

Cons: When I arrived at the place I took out insurance through an external company Discovercars and pricecarz do not honor a MasterCard deposit and I had to take out additional insurance directly through the company

Pros: Car didn’t have adblue and we had to top it and car was missing oil that we had to top as well. Money was not reimbursed

Pros: i liked nothing!! they r liars and croocks

Cons: i did not like every thing!! they decieved me they calimed it is written in the voucher that i must have valid credit card that the expiretion date is minumum 6 months and forcee me to take insurance in a cost of 266 euros later i returned the car earlier they said i can not get a car unless i buy insurance from them more than that i returned the car earlier but refused to refund me at least the insurance and fee for border crossing

Cons: Baby seat was not functioning even though we were required to pay 100 euro for it. Left scratches on my baby’s legs. They pretty much force you to pay for the full indemnity insurance and tell you that if you don’t they’ll have to charge you an excessive amount for a second driver.

Cons: There was problem with the sensor, so a lot of times the sensor beeped, and the red light of stop driving was lighted.

Pros: Good price

Cons: Too many insistence for making and insurance. Opcional insurance very expensive Staff not friendly.

Pros: Nothing as they don’t know how to serve the client. I spent 4 hours with out clear reason. One time they are trying to sell me their car insurance and when refused their insurance they didn’t accept my credit card . Some time they said we do not have same car

Cons: All service

Pros: quickly, precisely, and what I wanted. Everything is honest and transparent

Pros: I have never seen bad service provider like this company we spent 4 hours to take the car and they are trying to buy their insurance rather than the insurance we have paid

Cons: Not honestly You can not trust them They ask form money more than we agreed I received can not as I booked and the price for the car less than what I booked

Pros: Worst experience ever - they cancelled the rental and made us pay a lot more money

Pros: All smooth transaction from the beginning to the end.

Cons: A bit pushy, but not a big deal.

Pros: The service, attitude and professionalism were fine.

Cons: I received the vehicle when the gas was empty.

Pros: I did not receive the vehicle category that I was promised I would receive The representatives in the company are bad and try to take money for just old and unclean vehicles It takes 2 hours to get the car out The representatives behave rudely towards the customers

Cons: I did not receive the vehicle category that I was promised I would receive The representatives in the company are bad and try to take money for just old and unclean vehicles It takes 2 hours to get the car out The representatives behave rudely towards the customers

Pros: Price

Cons: Clear system of insuranse.

Pros: Have shuttle from or to airport

Cons: They didn’t have actual cars as per site

Pros: Thanks for thw good service

Pros: The car was clean. But the tank wasn't full (neither GPL nor petrol) and it wasn't really the car we'd reserved. Eventually they managed to pick us up at the airport and get us to the rental office-- though this wasn't seamless. Everyone was very nice and presentable, of course-- but that's to be expected.

Cons: See the previous entry-- I think we were scammed. It is possible, though not certain, that the statements given by the company's representative were accurate and that the contracts adhere to the letter of the law, but the fact is that they know that they have you once you're in the office-- you aren't going to leave without the car. Especially if you're not Bucuresti.

Pros: Good people, efficient.

Pros: Discover together with pricecarz took extra money without canceling 1st reservation and told me that we cannot use the reservation from discover but I need to make reservation with them directly

Cons: They over charge me because I went to Europe. Poor bitches ... I gave them money so they can buy food for their gyspy kids

Pros: The friendliness and helpfulness of the staff

Pros: fair inspection when returning the car

Cons: some pressure when refusing the company insurance

Pros: I was not satisfied at all. No comments for this section

Cons: Apart from the fee I paid to Discovercars, they took a lot of money in the name of insurance. When I said I already have insurance, they said that they would deduct from the deposit even in case of the slightest scratch. But they used scary language in case it might not be that easy to get it from discovercars. We thought Discovercars was the biggest rental company in the world, but I guess prizecars doesn't think so. I think this issue is important for you. As a result, I paid a lot of extras

Pros: fast & cheap

Cons: not the same car. old car. no awd like was writen. tarid seling there insurence impling that i will pay if didnt take thers. traying to charge for damege that didnt hapen. engine light was on & they didnot mind/

Pros: The web site is Fast and easy to fulfill and pay. The car was new, clean and perfect condition.

Cons: The car company isn't at the airport, I had to wait about 30 minutes to pick up plus 10 minutes drive to the parking garage, so overall I've waited about 40 minutes just to get there. Afterwards I needed to refill and sign a lot off forms including requests for local insurance even that I said that already paid for it.

Pros: Nothing, they are cheaters

Cons: Absolutely nothing

Pros: Fast pick up and drop off from and to the airport, clean cars, most of them are new.

Cons: I didn't appreciate at all their way of pushing really hard to convince you to pay hundreds of euro for insurance although I had full cover with Discovercars. Just say NO! (If you have a other full cover)

Pros: Timpul de preluare din aeroport a fost de aproximativ 15 minute. Baiatul care m-a preluat a fost foarte amabil, ma ajutat cu valiza. Agentii din birou foarte profi. Masina pe care am primit-o a fost super, nou nouta, 30 km. Cu siguranta voi reveni

Pros: The experience was grate. From the person who took the call when I arrive at the airport until the person who took me back to the airport when I returned.

Pros: Top services. I recommend Pricecarz, very efficient.

Pros: Overall the experience was good. The pick-up time from the airport was quite low, around 10 minutes.The staff was very kind. I don t know if I will come back to Romania but, I recommend Pricecar

Pros: All good. New cars, friendly staff. Amazing experience

Pros: The hole experience was ok. The car that I have received it was new. I recommend pricecars

Pros: Top services. Very fast and operative. Overall, I was satisfied with the Pricecarz services

Pros: The pickup process very fast, the transfer arrived on time, about 10m after I call. The staff was very kind and the car that I have received was new, 2022, with 15kkm

Pros: They are running a scam

Cons: The hole experience!

Pros: It was so bad , I don’t recommend it to anyone, please take care of yourself when you think rent a car from discovercar.

Pros: The car was new and no problem. The problem with employees at the rental company. see below

Cons: Since it is not possible to write what happened, I had a very bad experience with Pricecarz. The service is very bad, unfair and looking to cheat the customers. They ruined my travel experience. I would rate them zero!!! I have rented a car in many places in the world. I never met a rental company so bad. Discover's insurance covered the damages for which I paid 950 euros!!!

Pros: nothing

Cons: the agent tried to persuade me to buy his insurance

Pros: They were the worst service I ever had in my life. I arrived with a group of friends almost midnight and they invented that I couldn’t get the car cause my driver license wasn’t recognizable by them and want meet to pay the 250 pounds more to get full insurance. After all that, I gave up getting the car with them and went for a different agency where the accepted my driver license with no problem and no extra cost. This was probably my worst experience with a rental car company in my whole life.

Cons: They were the worst service I ever had in my life. I arrived with a group of friends almost midnight and they invented that I couldn’t get the car cause my driver license wasn’t recognizable by them and want meet to pay the 250 pounds more to get full insurance. After all that, I gave up getting the car with them and went for a different agency where the accepted my driver license with no problem and no extra cost. This was probably my worst experience with a rental car company in my whole life.

Pros: There was no one to talk to. I had to cancel the reservation and order from another company, a very unpleasant experience that ruined my entire vacation

Pros: They know how to stole money from tourists.

Cons: They give us snow chains with different size from car wheels.

Pros: car is new. the crew is very nice

Cons: seem that car was published on the website only for the purpose of attracting a customer (with the cheap price) and then a campaign of intimidation and a total change of the order. After an hour of brainwashing, intimidation and mirroring, we left with a price more than double the initial price and a very strong feeling that they worked for us. also the vehicle must be returned to the rental in exactly the condition we received it, including washing and cleaning

Pros: The airport pick up service is very fast

Cons: This company tried very hard to make me buy their insurance even i told them I have purchased the full insurance. And at the time of returning the car they told me that because of the car is dirty ( it was snowing all the time), so they couldn’t make the inspection, refused to cancel the deposit money unless I bring the car out again for a car wash which finally I had to do as they asked.

Pros: Nothing

Cons: Awful service. I've been charged without a real reason for not real damage. When I asked to speak with a manager, I've been told that there us no manager, and if I want, I can write an email. To be short, the staff was awful. I ordered Toyota RAV4 4x4, because I wanted to travel in mountains and drive at snowed road and becausewe are 5 person family with lot of luggage. Instead of it I got a Seat Ateca, smaller car without 4x4. I been charged the same price!

Pros: The insurance is the only problem I faced. Not sure if I’ll rent them again.

Cons: Car is in great condition. Everything was ready on time.

Cons: When I made the order on the website and ordered the vehicle including comprehensive insurance for it, when we arrived at the rental company we were told by representatives of the rental company that we need to add another insurance against scratches at a cost of 200€, without a choice we had to pay for the service. We were very disappointed to find out that we were expected to have many more expenses that we did not know about. I will not recommend any of my friends to get service from your com

Pros: nulla

Cons: sono stati scorretti e molto furbi.

Pros: everything is normal, like everyone else

Cons: upon receipt of the car, they tried to sell us additional insurance for 100 euros for scratches. after we refused, it was clear that upon surrender we would have a scratch on the car. and so it happened - on a dirty car on the side mirror, they found a scratch measuring 7 millimeters, which could not be found upon receipt. I'm sure they know exactly where the scratches are in order to get their 100 euros, which they lost when selling additional insurance. it really ruined the rental experience

Pros: Low price comparing to other providers.

Cons: Very very small scratches (0-20 mm) will be charged 200 euro and must wash the car before returning.

Pros: Very short time to pick up the car.

Cons: The policy they apply to the customers.

Cons: אנשים לא אדיבים.

Pros: I ve got an upgrade. The location of the company it is near to the airport. The transfer service was very fast, the car that I received have only 5000 km and the staff was very friendly

Pros: The car was new and very clean Friendly staff Fast transfer from and to the airport

Cons: The office it is not in the airport

Pros: Nada

Cons: Son unos estafadores. Nos hicieron pagar el seguro completo del coche porque la tarjeta de crédito con la que queríamos pagar no era la del conductor principal. Hemos alquilado coches en muchos países y nunca hemos tenido problema. Esto hizo que tuviésemos que pagar 5 veces más por el mismo servicio.

Pros: I like how fast they’re picking up us from the airport!

Cons: I has pay a full insurance from the rental website and when I get there staff trying to give me one more insurance ( full) !

Pros: Nothing to like

Cons: Dirty and fully covered in dust. The agent didn’t come outside to check the car and I missed two minor scratches at the pick up and I had to pay for at checkout £450. Never to use this company from now on. Very disappointed overall.

Cons: Looking for how to steal the tenant. They took money for late collection. Look for dents and damage to the car. Really bad service

Pros: Perfect serivces. New cars, good customerservices. I recomend

Pros: The lady I worked with was nice.

Cons: Lots of scratches on the car. None were noted since the car was borrowed from a sister company. Extremely dirty interior seats/probably previous damage. I was offended. I did not want a diesel. It was the only option for an automatic. I was asked to explain every scratch with pictures..it was humiliating to explain the inside. We did not even touch the back of the car, I felt accused for not taking pictures of it as if the company did not know what they gave me..car drove very well, no problems.

Pros: The people where so kind, would definitely mention bogdan.

Pros: The agent was very nice, polite, providing clear explanations, instructions and setting expectations for the return as well.

Cons: I did not like that I had to call them 4 days after drop off to release my deposit which was supposed to be released after 48 hours.

Pros: Car was in good shape.

Cons: They check for the minutest of scratches and flaws on the exterior of the car, something I have found no other company do across the globe. They charged $ 250 for a tiny scratch that no rental agency does. It is just a way of offering the lowest prices and making it up by such arbitrary and unethical charges. Either choose full insurance or be ready to pay for such charges which their employees levy if they find that you have not taken full insurance.

Pros: the cars felt new and preformed as expected

Cons: they fined my an absurd amount of money for a tiny scratch

Cons: Мне не предоставили автомобиль класса, который Я заказал. Предложили классом выше с доплатой или классом ниже без возврата разницы в стоимости.

Cons: Threating on you to make their owen insurence The cars with a lot of scratches

Cons: I got a 2016 car. According to the odometer, she has traveled 60,000 km. but most likely the mileage was twisted. the gear knob was in poor condition, and this says that the car has traveled more than 60,000 km, the car was pulling to the right and it had to do the toe-in. all the time you had to strain your arms to keep the car straight. While driving, the check engine light came on. the company said that it was normal and you can go. and if it were not normal and I was in the mountains.

Pros: the diligence of the workers

Cons: The order was for a Dacia Duster. They provided a Dacia Sandero stepway and refused my request to credit the financial difference.

Pros: Be careful from them

Cons: They will try to charge you extra money for insurance at all cost

Pros: Nothing , be careful with them . They are not nice at all . I have a very bad experience with them . It's hard to find them , they are not answer the phone. When I got there they didn't has the car I order and they told me to pay much more for a different car. They talk like mafia (believe me , don't close them).

Cons: Be careful!! They will take from you a lot of money. It was not only me saying this, I met tourists there they told me the same happened to me .

Pros: Fast pick-up from the airport, new cars, I receive a free upgrade to a Mercedes GLC 10,000 KM. I will come back

Pros: When I did return the car, it was another gentleman who was very friendly, took the car and checked it straight away, refunded me the deposit, but when I have picked up the car, I have had a very bad experience

Cons: The story can go on and on, but, after they have kept me outside for 2 hours extra, they gave me the car they wanted, after they have said to me that they will cancel my booking if I don't take that car. I had no other choice other than to take the car they gave me, as It was 4 am in the morning. Never use PriceCarz, be careful when you book because they use www.DiscoverCars.com Stay away from PriceCarz

Cons: Extorted more insurance money. Very unprofessional and intimidating. Left no choice. Over paid at the end. Never go there if you can

Pros: The car itself was new and was good to drive.

Cons: I have driven with my overseas license everywhere in Europe except here they made a deal just to get full insurance. Would email to clarify everything before hand. Would not really recommend them again. You have to call them to come and pick up which is also not ideal.

Pros: Quick rental procedures

Pros: The car was in very good condition and didn't have a single problem.

Cons: The scam part of pricing and insurance is enough to never rent from there again or suggest it. The amount of deposit is absurd and the insurance they provide costs more than the car itself!! Overall value for money and decency very low.

Pros: absolute nothing ...they shouldn't be in public business ...

Cons: intimidating people ..

Pros: Oana, the desk representative doing great job, helpful

Pros: condizioni generali dell'auto

Cons: - Il tentativo insistente di vendere la loro assicurazione. - L'esistenza di danni non segnalati nella scheda di consegna dell'auto. - la richiesta del noleggio di fare foto dei danni trovati. Solo dopo mia insistenza si è provveduto a compilare la scheda dei danni non presenti nella loro documentazione.

Pros: Prompt at drop off

Cons: Couldn’t find pick up at arrival so i phoned them, they said they would come and pick us up from arrivals and ring us, never rang back, rude and unprofessional, took an extra hour just to arrive at their pick up location

Pros: Didn't had sitbelte, all the lights on the screen were on,

Pros: The agent in the office was very nice, Aly

Cons: The agent didn't explain to us clearly on the phone how we are supposed to take the car, we called again and no one answered.... We spent more than an hour trying to figure out where is the shuttle... After a long trip and three kids.

Pros: fast pick up nice location

Cons: They scared me that the insurance we took out doesn't cover and then I have to pay for the repair. And they tried to sell me additional insurance for 200 euros!? Faulty spark plug socket. Therefore it was not possible to charge the mobile devic And about the cleaning.. There were 2 coin sized chocolate stains on the back padding. Can be cleaned with foam that costs 2 euros. And the vehicle was dirty and had to be cleaned (I knew it would cost 10 euros) They charged me 30 euros for the cleaning!

Pros: Non.

Cons: 1. I felt very pressured to take out their own insurance, and pay with physical cash. They kept on stating that the insurance through discovercars was insufficient. 2. Condition of the car: The gear box and front suspension was tired. The drivers side headlight blub was blown and the wipers were too worn to properly remove water. 3. Prize cars instructed me to clean the car before I returned it. 4. The seatbelts in the airport transfer vehicle did not work.

Pros: Car was delivered an hour late, on return the examination of the car was outrageous, like they must find something!! And indeed they claimed that few microscopic scratches were new and required fixing.. never seen something like that in over 40 years as renter. Then the deposit was not released for few days .. giving a very bad taste overall…

Cons: The price

Cons: Worst customer support ever. How many times i’ve heard “not my problem”… rude employees.

Pros: I rented the car from PriceCarz using discoverscars.com. Fare price, excellent car. Taking the car and returning it were very efficient. Great staff. When I landed in Bucharest, I called them and they came to take me from the airport to their rental location which is 5 minutes drive away from the terminal. When I returned the car, they took me back to the departure terminal.

Cons: They don't have a rental desk at the landing terminal, but only 5 minutes away from the terminal. That's not a big issue because the come to pick you up from the terminal and they drop you off at the terminal upon car return

Pros: Oana (the rental agent) was very friendly and professional. She explained everything in detail from terms and conditions to extras and insurances. I got an upgrade so in the end turned out to be a very good deal. Car was working perfectly having in mind that I drove few hundreds of km in two weeks. Be sure to take videos and pictures of the car when you rent it because when I came back I have been asked about most of the dents and scratches that were already there. Saved by the videos.

Cons: The security deposit is a bit high having in mind that even if it's released by Pricecarz once you get the car it still takes up to 30 days for banks to process it and for the release of the amount on the card.

Pros: nothing

Cons: everything

Pros: servicii bune si raport calitate/pret

Pros: Hemos alquilado el coche por 9 días, y no ha habido ningún problema. El coche ha estado perfecto y la atención antes y después. Para repetir.

Pros: Nice cars, very accomodating staff. Check-in and check-out take 2-3 minutes each if you choose the full insurance package. Highly recommend their services.

Pros: very bad service.

Cons: The service is very bad, I ordered a luxury car, when I arrived to pick up the car it turned out that they wanted to give me another and cheaper car, the employee started talking badly and refused to give me the car, Please note that I have a recording of the entire event, I want to get back the money I paid

Pros: Super simple and friendly.

Cons: Had to call them up to find them, didn't realise they weren't at the airport but they offered a pick-up and drop-off service. Would have been more of an issue if I couldn't ring them with my network provider.

Pros: Some of agents were sincerely compassionate.

Cons: 1. Transfer arrived in 45 minutes instead of 5-10 minutes the representative promised. 2. Pick up registration and delivering the car took another 50 minutes. 3. The staff was not properly trained, contract listed wrong drop off time and did not include baby seats I've ordered. 4. Upon drop off, representative Diana I. was absolutely rude and impolite. For every reasoning given regarding the damage I've been accused in, the final answer was "It is your problem".

Pros: The agents did the extra mile to try to help me.

Cons: You have only 2 hours to pick up the reserved car. They don't mind about delayed flight or any trouble you have arriving to such a far destination.

Pros: nothing. very bad service.

Cons: the girl was pushy and had a very bad attitude. We mixed my creditcard with the one of my husband and the payment machine didn't mention that the pin number entered was wrong (like most machines do). so we tried the pin number confused why the machine kept asking the pin number until we blocked it and then couldn't leave a deposit on my husband's credit card. so they refused to take my card and they obliged us to take an insurance with them even thought our credit card was covering it.

Pros: Return service.

Cons: The car was handed to me superficially with a set of blows but it had many almost invisible blows, including the windshield hit behind the mirror, the blow I saw only 1 km from the start, I stopped and took another picture so as not to have problems on the way back.

Pros: nothing

Cons: aggressive policy.their purpose is to sell security even though I have taken. I had the worst experience of all my travels in Europe. They handed me the car with the front tire half-flattened and after two kilometers at my hotel it lost all the air. Talking to them on the phone they told me that this is my responsibility and I should change it because the insurance covers roadside assistance but no changed and repaired a tire. after this development I had to change the tire myself and then I loo

Pros: All went fine. New car. Good customer service.

Cons: Crowded when I had to pick up. Had to wait for a while.

Pros: Bună ziua, am primit o mașină nouă, preturi accesibile, angajații de treaba, sunt foarte mulțumit, o să mai apelez la această firma pe viitor

Pros: Excellent and efficient service - best rental experience so far. Definitely recommend!

Pros: O experienta buna, masina a fost impecabila totul a mers bine, recomand

Pros: Agenzia di autonoleggio veramente eccezionale. Ottima macchina, ottimo personale e prezzi nella norma

Pros: FRIENDLY STAFF, ALWAYS THERE TO HELP

Cons: NOTHING TO SAY. THEY WENT BEYOND EXPECTATIONS WITH THEIR ADVICES AND FAST SERVICE

Pros: Nothing, I will never use Pricecarz again and will warn everyone I know against using this company.

Cons: I didn't like the hostility of the staff and the fact the I was cheated.

Pros: Ότι βρήκαμε εύκολα αυτοκινητο

Cons: Ότι ενώ έλεγε ότι είχε μικτή ασφάλεια όταν πήγαμε να το παραλάβουμε μας είπαν ότι για να έχουμε μικτή ασφάλεια πρέπει να πληρώσουμε και άλλο πόσο οπότε δεν ίσχυε αυτό που κλεισαμε

Cons: Lack of flexibility when lacking credit card. You could freeze the deposit in the debit card...

Pros: Pricecarz agents were polite snd the airport transfer went as planned.

Cons: The car had about +90k miles (it’s about 150k KM) and had (as expected for that mileage) lots of scratches/dents. At pickup, the agent said they don’t have any records of any damage for the car and suggested I shouldn’t worry since I am fully insured. If we were to mark all damage on the paper, we would have filled the page. Luckily I took pictures (lots) at pickup and was able to justify some scratches/dents they “discovered” during the drop-off check. For me, this approach raises some concerns

Pros: Nothing

Cons: Everything

Pros: Was unhappy we arrived and were told our car had been given away due to timing, we were then told there was no other option but to pay an extra £300 for an SUV when our initial cost was £75

Cons: Felt like it was dishonest to upsell us like that, advising our booking was cancelled and then immediately someone else had taken all the cars in that range. Felt like money grabbing

Pros: totul a fost asa cum m-am asteptat! rapid si eficient!

Pros: foarte transparenti, mi-au explicat absolut tot ce era nevoie sa stiu, chiar a fost o experienta super placuta!

Pros: i receive what i order, not a similar car!

Pros: good value for money and very polite staff

Pros: Friendly staff, ease to meat and good cars!

Pros: The manager is brilliant person. He tried to help me to find me the best deal. He was the nicest person. I’ll definitely recommend this branch in Bucharest to others. The lady at desk was so nice that if she sell the rent more expensive we would buy it as she deals us in appropriate and nicest way possible.

Cons: The price is way different whatever you see online.

Pros: Not much to like when they tried to give me another car from a lower class even if they had available the car I rent!!

Cons: At first they tried to sell me another insurance called CASCO, witch brings your deductible to zero but they knew I already paid for an insurance with Discover Cars for returning the deductible in case of needed. Same happened with sime tourists when returning my car and I saw how the lady at the counter was hiding information from the tourists or not giving them the right ones!! I guess this is happening with all the clients trying to get as much money from them!!

Pros: very poor service.

Cons: I will not us this service. Neverrrrrrrrrr

Pros: Quick response 👌 on airport transfers.

Cons: Too picky on car returns.

Pros: Great representatives.

Cons: Needed to pay a little bit more. Got an upgrade for a car but car was very badly conditioned, no sensors and overall - heavily repaired.

Pros: Lier and gold digger

Cons: Lier and gold digger, don’t get near there

Pros: All employees very friendly and helpful

Cons: The conditions of the car were absolutely poor.... The car was dirty inside, but not from not being clean but from being overly used and not taken care properly. I was given the car with minimum fuel in tank ( i was expecting it to be full and to return full not to run to the closes petrol station) I had to pay a fee of 15euro for cleaning the car.... (first time when I am ask to do that)