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Pricecarz at Bucharest Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Top services. Very fast and operative. Overall, I was satisfied with the Pricecarz services
Pros: The pickup process very fast, the transfer arrived on time, about 10m after I call. The staff was very kind and the car that I have received was new, 2022, with 15kkm
Pros: They are running a scam
Cons: The hole experience!
Pros: It was so bad , I don’t recommend it to anyone, please take care of yourself when you think rent a car from discovercar.
Pros: The car was new and no problem. The problem with employees at the rental company. see below
Cons: Since it is not possible to write what happened, I had a very bad experience with Pricecarz. The service is very bad, unfair and looking to cheat the customers. They ruined my travel experience. I would rate them zero!!! I have rented a car in many places in the world. I never met a rental company so bad. Discover's insurance covered the damages for which I paid 950 euros!!!
Cons: the agent tried to persuade me to buy his insurance
Pros: They were the worst service I ever had in my life. I arrived with a group of friends almost midnight and they invented that I couldn’t get the car cause my driver license wasn’t recognizable by them and want meet to pay the 250 pounds more to get full insurance. After all that, I gave up getting the car with them and went for a different agency where the accepted my driver license with no problem and no extra cost. This was probably my worst experience with a rental car company in my whole life.
Cons: They were the worst service I ever had in my life. I arrived with a group of friends almost midnight and they invented that I couldn’t get the car cause my driver license wasn’t recognizable by them and want meet to pay the 250 pounds more to get full insurance. After all that, I gave up getting the car with them and went for a different agency where the accepted my driver license with no problem and no extra cost. This was probably my worst experience with a rental car company in my whole life.
Pros: There was no one to talk to. I had to cancel the reservation and order from another company, a very unpleasant experience that ruined my entire vacation
Pros: They know how to stole money from tourists.
Cons: They give us snow chains with different size from car wheels.
Pros: car is new. the crew is very nice
Cons: seem that car was published on the website only for the purpose of attracting a customer (with the cheap price) and then a campaign of intimidation and a total change of the order. After an hour of brainwashing, intimidation and mirroring, we left with a price more than double the initial price and a very strong feeling that they worked for us. also the vehicle must be returned to the rental in exactly the condition we received it, including washing and cleaning
Pros: The airport pick up service is very fast
Cons: This company tried very hard to make me buy their insurance even i told them I have purchased the full insurance. And at the time of returning the car they told me that because of the car is dirty ( it was snowing all the time), so they couldn’t make the inspection, refused to cancel the deposit money unless I bring the car out again for a car wash which finally I had to do as they asked.
Cons: Awful service. I've been charged without a real reason for not real damage. When I asked to speak with a manager, I've been told that there us no manager, and if I want, I can write an email. To be short, the staff was awful. I ordered Toyota RAV4 4x4, because I wanted to travel in mountains and drive at snowed road and becausewe are 5 person family with lot of luggage. Instead of it I got a Seat Ateca, smaller car without 4x4. I been charged the same price!
Pros: The insurance is the only problem I faced. Not sure if I’ll rent them again.
Cons: Car is in great condition. Everything was ready on time.
Cons: When I made the order on the website and ordered the vehicle including comprehensive insurance for it, when we arrived at the rental company we were told by representatives of the rental company that we need to add another insurance against scratches at a cost of 200€, without a choice we had to pay for the service. We were very disappointed to find out that we were expected to have many more expenses that we did not know about. I will not recommend any of my friends to get service from your com
Cons: sono stati scorretti e molto furbi.
Pros: everything is normal, like everyone else
Cons: upon receipt of the car, they tried to sell us additional insurance for 100 euros for scratches. after we refused, it was clear that upon surrender we would have a scratch on the car. and so it happened - on a dirty car on the side mirror, they found a scratch measuring 7 millimeters, which could not be found upon receipt. I'm sure they know exactly where the scratches are in order to get their 100 euros, which they lost when selling additional insurance. it really ruined the rental experience
Pros: Low price comparing to other providers.
Cons: Very very small scratches (0-20 mm) will be charged 200 euro and must wash the car before returning.
Pros: Very short time to pick up the car.
Cons: The policy they apply to the customers.
Cons: אנשים לא אדיבים.
Pros: I ve got an upgrade. The location of the company it is near to the airport. The transfer service was very fast, the car that I received have only 5000 km and the staff was very friendly
Pros: The car was new and very clean Friendly staff Fast transfer from and to the airport
Cons: The office it is not in the airport
Cons: Son unos estafadores. Nos hicieron pagar el seguro completo del coche porque la tarjeta de crédito con la que queríamos pagar no era la del conductor principal. Hemos alquilado coches en muchos países y nunca hemos tenido problema. Esto hizo que tuviésemos que pagar 5 veces más por el mismo servicio.
Pros: I like how fast they’re picking up us from the airport!
Cons: I has pay a full insurance from the rental website and when I get there staff trying to give me one more insurance ( full) !
Pros: Nothing to like
Cons: Dirty and fully covered in dust. The agent didn’t come outside to check the car and I missed two minor scratches at the pick up and I had to pay for at checkout £450. Never to use this company from now on. Very disappointed overall.
Cons: Looking for how to steal the tenant. They took money for late collection. Look for dents and damage to the car. Really bad service
Pros: Perfect serivces. New cars, good customerservices. I recomend
Pros: The lady I worked with was nice.
Cons: Lots of scratches on the car. None were noted since the car was borrowed from a sister company. Extremely dirty interior seats/probably previous damage. I was offended. I did not want a diesel. It was the only option for an automatic. I was asked to explain every scratch with pictures..it was humiliating to explain the inside. We did not even touch the back of the car, I felt accused for not taking pictures of it as if the company did not know what they gave me..car drove very well, no problems.
Pros: The people where so kind, would definitely mention bogdan.
Pros: The agent was very nice, polite, providing clear explanations, instructions and setting expectations for the return as well.
Cons: I did not like that I had to call them 4 days after drop off to release my deposit which was supposed to be released after 48 hours.
Pros: Car was in good shape.
Cons: They check for the minutest of scratches and flaws on the exterior of the car, something I have found no other company do across the globe. They charged $ 250 for a tiny scratch that no rental agency does. It is just a way of offering the lowest prices and making it up by such arbitrary and unethical charges. Either choose full insurance or be ready to pay for such charges which their employees levy if they find that you have not taken full insurance.
Pros: the cars felt new and preformed as expected
Cons: they fined my an absurd amount of money for a tiny scratch
Cons: Мне не предоставили автомобиль класса, который Я заказал. Предложили классом выше с доплатой или классом ниже без возврата разницы в стоимости.
Cons: Threating on you to make their owen insurence The cars with a lot of scratches
Cons: I got a 2016 car. According to the odometer, she has traveled 60,000 km. but most likely the mileage was twisted. the gear knob was in poor condition, and this says that the car has traveled more than 60,000 km, the car was pulling to the right and it had to do the toe-in. all the time you had to strain your arms to keep the car straight. While driving, the check engine light came on. the company said that it was normal and you can go. and if it were not normal and I was in the mountains.
Pros: the diligence of the workers
Cons: The order was for a Dacia Duster. They provided a Dacia Sandero stepway and refused my request to credit the financial difference.
Pros: Be careful from them
Cons: They will try to charge you extra money for insurance at all cost
Pros: Nothing , be careful with them . They are not nice at all . I have a very bad experience with them . It's hard to find them , they are not answer the phone. When I got there they didn't has the car I order and they told me to pay much more for a different car. They talk like mafia (believe me , don't close them).
Cons: Be careful!! They will take from you a lot of money. It was not only me saying this, I met tourists there they told me the same happened to me .
Pros: Fast pick-up from the airport, new cars, I receive a free upgrade to a Mercedes GLC 10,000 KM. I will come back
Pros: When I did return the car, it was another gentleman who was very friendly, took the car and checked it straight away, refunded me the deposit, but when I have picked up the car, I have had a very bad experience
Cons: The story can go on and on, but, after they have kept me outside for 2 hours extra, they gave me the car they wanted, after they have said to me that they will cancel my booking if I don't take that car. I had no other choice other than to take the car they gave me, as It was 4 am in the morning. Never use PriceCarz, be careful when you book because they use www.DiscoverCars.com Stay away from PriceCarz
Cons: Extorted more insurance money. Very unprofessional and intimidating. Left no choice. Over paid at the end. Never go there if you can
Pros: The car itself was new and was good to drive.
Cons: I have driven with my overseas license everywhere in Europe except here they made a deal just to get full insurance. Would email to clarify everything before hand. Would not really recommend them again. You have to call them to come and pick up which is also not ideal.
Pros: Quick rental procedures
Pros: The car was in very good condition and didn't have a single problem.
Cons: The scam part of pricing and insurance is enough to never rent from there again or suggest it. The amount of deposit is absurd and the insurance they provide costs more than the car itself!! Overall value for money and decency very low.
Pros: absolute nothing ...they shouldn't be in public business ...
Cons: intimidating people ..
Pros: Oana, the desk representative doing great job, helpful
Pros: condizioni generali dell'auto
Cons: - Il tentativo insistente di vendere la loro assicurazione. - L'esistenza di danni non segnalati nella scheda di consegna dell'auto. - la richiesta del noleggio di fare foto dei danni trovati. Solo dopo mia insistenza si è provveduto a compilare la scheda dei danni non presenti nella loro documentazione.
Pros: Prompt at drop off
Cons: Couldn’t find pick up at arrival so i phoned them, they said they would come and pick us up from arrivals and ring us, never rang back, rude and unprofessional, took an extra hour just to arrive at their pick up location
Pros: Didn't had sitbelte, all the lights on the screen were on,
Pros: The agent in the office was very nice, Aly
Cons: The agent didn't explain to us clearly on the phone how we are supposed to take the car, we called again and no one answered.... We spent more than an hour trying to figure out where is the shuttle... After a long trip and three kids.
Pros: fast pick up nice location
Cons: They scared me that the insurance we took out doesn't cover and then I have to pay for the repair. And they tried to sell me additional insurance for 200 euros!? Faulty spark plug socket. Therefore it was not possible to charge the mobile devic And about the cleaning.. There were 2 coin sized chocolate stains on the back padding. Can be cleaned with foam that costs 2 euros. And the vehicle was dirty and had to be cleaned (I knew it would cost 10 euros) They charged me 30 euros for the cleaning!
Cons: 1. I felt very pressured to take out their own insurance, and pay with physical cash. They kept on stating that the insurance through discovercars was insufficient. 2. Condition of the car: The gear box and front suspension was tired. The drivers side headlight blub was blown and the wipers were too worn to properly remove water. 3. Prize cars instructed me to clean the car before I returned it. 4. The seatbelts in the airport transfer vehicle did not work.
Pros: Car was delivered an hour late, on return the examination of the car was outrageous, like they must find something!! And indeed they claimed that few microscopic scratches were new and required fixing.. never seen something like that in over 40 years as renter. Then the deposit was not released for few days .. giving a very bad taste overall…
Cons: The price
Cons: Worst customer support ever. How many times i’ve heard “not my problem”… rude employees.
Pros: I rented the car from PriceCarz using discoverscars.com. Fare price, excellent car. Taking the car and returning it were very efficient. Great staff. When I landed in Bucharest, I called them and they came to take me from the airport to their rental location which is 5 minutes drive away from the terminal. When I returned the car, they took me back to the departure terminal.
Cons: They don't have a rental desk at the landing terminal, but only 5 minutes away from the terminal. That's not a big issue because the come to pick you up from the terminal and they drop you off at the terminal upon car return
Pros: Oana (the rental agent) was very friendly and professional. She explained everything in detail from terms and conditions to extras and insurances. I got an upgrade so in the end turned out to be a very good deal. Car was working perfectly having in mind that I drove few hundreds of km in two weeks. Be sure to take videos and pictures of the car when you rent it because when I came back I have been asked about most of the dents and scratches that were already there. Saved by the videos.
Cons: The security deposit is a bit high having in mind that even if it's released by Pricecarz once you get the car it still takes up to 30 days for banks to process it and for the release of the amount on the card.
Pros: servicii bune si raport calitate/pret
Pros: Hemos alquilado el coche por 9 días, y no ha habido ningún problema. El coche ha estado perfecto y la atención antes y después. Para repetir.
Pros: Nice cars, very accomodating staff. Check-in and check-out take 2-3 minutes each if you choose the full insurance package. Highly recommend their services.
Pros: very bad service.
Cons: The service is very bad, I ordered a luxury car, when I arrived to pick up the car it turned out that they wanted to give me another and cheaper car, the employee started talking badly and refused to give me the car, Please note that I have a recording of the entire event, I want to get back the money I paid
Pros: Super simple and friendly.
Cons: Had to call them up to find them, didn't realise they weren't at the airport but they offered a pick-up and drop-off service. Would have been more of an issue if I couldn't ring them with my network provider.
Pros: Some of agents were sincerely compassionate.
Cons: 1. Transfer arrived in 45 minutes instead of 5-10 minutes the representative promised. 2. Pick up registration and delivering the car took another 50 minutes. 3. The staff was not properly trained, contract listed wrong drop off time and did not include baby seats I've ordered. 4. Upon drop off, representative Diana I. was absolutely rude and impolite. For every reasoning given regarding the damage I've been accused in, the final answer was "It is your problem".
Pros: The agents did the extra mile to try to help me.
Cons: You have only 2 hours to pick up the reserved car. They don't mind about delayed flight or any trouble you have arriving to such a far destination.
Pros: nothing. very bad service.
Cons: the girl was pushy and had a very bad attitude. We mixed my creditcard with the one of my husband and the payment machine didn't mention that the pin number entered was wrong (like most machines do). so we tried the pin number confused why the machine kept asking the pin number until we blocked it and then couldn't leave a deposit on my husband's credit card. so they refused to take my card and they obliged us to take an insurance with them even thought our credit card was covering it.
Pros: Return service.
Cons: The car was handed to me superficially with a set of blows but it had many almost invisible blows, including the windshield hit behind the mirror, the blow I saw only 1 km from the start, I stopped and took another picture so as not to have problems on the way back.
Cons: aggressive policy.their purpose is to sell security even though I have taken. I had the worst experience of all my travels in Europe. They handed me the car with the front tire half-flattened and after two kilometers at my hotel it lost all the air. Talking to them on the phone they told me that this is my responsibility and I should change it because the insurance covers roadside assistance but no changed and repaired a tire. after this development I had to change the tire myself and then I loo
Pros: All went fine. New car. Good customer service.
Cons: Crowded when I had to pick up. Had to wait for a while.
Pros: Bună ziua, am primit o mașină nouă, preturi accesibile, angajații de treaba, sunt foarte mulțumit, o să mai apelez la această firma pe viitor
Pros: Excellent and efficient service - best rental experience so far. Definitely recommend!
Pros: O experienta buna, masina a fost impecabila totul a mers bine, recomand
Pros: Agenzia di autonoleggio veramente eccezionale. Ottima macchina, ottimo personale e prezzi nella norma
Pros: FRIENDLY STAFF, ALWAYS THERE TO HELP
Cons: NOTHING TO SAY. THEY WENT BEYOND EXPECTATIONS WITH THEIR ADVICES AND FAST SERVICE
Pros: Nothing, I will never use Pricecarz again and will warn everyone I know against using this company.
Cons: I didn't like the hostility of the staff and the fact the I was cheated.
Pros: Ότι βρήκαμε εύκολα αυτοκινητο
Cons: Ότι ενώ έλεγε ότι είχε μικτή ασφάλεια όταν πήγαμε να το παραλάβουμε μας είπαν ότι για να έχουμε μικτή ασφάλεια πρέπει να πληρώσουμε και άλλο πόσο οπότε δεν ίσχυε αυτό που κλεισαμε
Cons: Lack of flexibility when lacking credit card. You could freeze the deposit in the debit card...
Pros: Pricecarz agents were polite snd the airport transfer went as planned.
Cons: The car had about +90k miles (it’s about 150k KM) and had (as expected for that mileage) lots of scratches/dents. At pickup, the agent said they don’t have any records of any damage for the car and suggested I shouldn’t worry since I am fully insured. If we were to mark all damage on the paper, we would have filled the page. Luckily I took pictures (lots) at pickup and was able to justify some scratches/dents they “discovered” during the drop-off check. For me, this approach raises some concerns
Pros: Was unhappy we arrived and were told our car had been given away due to timing, we were then told there was no other option but to pay an extra £300 for an SUV when our initial cost was £75
Cons: Felt like it was dishonest to upsell us like that, advising our booking was cancelled and then immediately someone else had taken all the cars in that range. Felt like money grabbing
Pros: totul a fost asa cum m-am asteptat! rapid si eficient!
Pros: foarte transparenti, mi-au explicat absolut tot ce era nevoie sa stiu, chiar a fost o experienta super placuta!
Pros: i receive what i order, not a similar car!
Pros: good value for money and very polite staff
Pros: Friendly staff, ease to meat and good cars!
Pros: The manager is brilliant person. He tried to help me to find me the best deal. He was the nicest person. I’ll definitely recommend this branch in Bucharest to others. The lady at desk was so nice that if she sell the rent more expensive we would buy it as she deals us in appropriate and nicest way possible.
Cons: The price is way different whatever you see online.
Pros: Not much to like when they tried to give me another car from a lower class even if they had available the car I rent!!
Cons: At first they tried to sell me another insurance called CASCO, witch brings your deductible to zero but they knew I already paid for an insurance with Discover Cars for returning the deductible in case of needed. Same happened with sime tourists when returning my car and I saw how the lady at the counter was hiding information from the tourists or not giving them the right ones!! I guess this is happening with all the clients trying to get as much money from them!!
Pros: very poor service.
Cons: I will not us this service. Neverrrrrrrrrr
Pros: Quick response 👌 on airport transfers.
Cons: Too picky on car returns.
Pros: Great representatives.
Cons: Needed to pay a little bit more. Got an upgrade for a car but car was very badly conditioned, no sensors and overall - heavily repaired.
Pros: Lier and gold digger
Cons: Lier and gold digger, don’t get near there
Pros: All employees very friendly and helpful
Cons: The conditions of the car were absolutely poor.... The car was dirty inside, but not from not being clean but from being overly used and not taken care properly. I was given the car with minimum fuel in tank ( i was expecting it to be full and to return full not to run to the closes petrol station) I had to pay a fee of 15euro for cleaning the car.... (first time when I am ask to do that)
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Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 25.
There is no maximum age.
A senior driver fee applies to drivers over the age of 66.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
In addition to the regular driver license, an International Driving Permit is also mandatory if the customer is not a resident of the following country(ies): EU.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the following documents are required: valid driver license, credit card on a main drivers name, Passport or ID card, flight information.
It is possible to pay and leave the deposit only with the following payment methods: MasterCard credit card, VISA credit card.
Only cards issued in the main driver's name are accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Written permission from the rental company is required.
Information on the exact fee amount is available by request.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Certain additional drivers are subject to both an Additional Driver fee as well as either a Young Driver or Senior Driver fee.
Delivery/Collection service is available only by previous request. Additional charges will be applied.
Pick-up & Drop-off