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NUCarrentals at Bucharest Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: Instead, I was told I must purchase their in-house insurance for approximately £350 if I wanted to take the car. This felt like a deliberate tactic. At 1:00 AM, after a flight, in a foreign country, with no immediate transport alternatives, this creates enormous pressure on customers to accept unnecessary insurance. I refused to pay and had to call a friend to collect me from the airport in the middle of the night. Afterwards, I checked other reviews and saw similar complaints.
Cons: This appears to be a pattern: advertise extremely cheap rental prices and then find technicalities at the desk to force customers into buying expensive insurance. I have rented cars more than 20 times in my life and have never experienced this issue with a middle initial on a credit card. The card matched my name, was valid, and had sufficient funds.This experience was unacceptable, unprofessional, and left me stranded at night.As a frequent renter, you have permanently lost me as a customer.
Pros: ⭐ **AVOID AT ALL COSTS – FRAUDULENT PRACTICES** This was by far **the worst car rental experience I have ever had**, and I strongly believe **Nu Car Rental Otopeni (Bucharest)** operates using deceptive and abusive practices.
Cons: Scam . Those people are scammers
Pros: Nada. Foram desonestos do início ao fim buscando formas de conseguir cobrar extras.
Cons: Nao tivemos dano nenhum com o carro e ainda assim cobraram 500usd.
Pros: the supportive staff, clean car and childseat in very good condition and safe
Pros: I recently rented a car from Nu Car Rentals during my trip to Romania, and I couldn’t be more pleased with the service. The booking process was straightforward, and I had no issues with the reservation when I arrived at Bucharest Otopeni Airport. The staff were incredibly friendly and efficient. They greeted me right after I exited the terminal and helped me quickly with the paperwork. The car I rented was in fantastic condition—clean, well-maintained, and just as described in the listing.
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 25.
There is no maximum age.
A senior driver fee applies to drivers over the age of 71.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
Renters from the following country(ies): non-EU must provide the following documents: International Driving Permit (IDP) in order to collect the car.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit. Please note that the International Driving Permit is valid only if it is accompanied by a regular driver's license, is issued by an official authority or government-authorized organization, and is in physical (not digital) form.
In addition to documents mentioned previously, the customer will need the following: passport, valid driver license, credit card on a main drivers name, booking voucher.
Prices for extras are shown on the booking page.
During the winter season (from 01.11 until 31.03) Winter package is/are mandatory for rentals in Romania and is/are not included in the price.
It is allowed to add up to 2 additional drivers.
Delivery/Collection service is available within city limits. Additional charges will be applied, depending on the distance.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
The supplier will hold the vehicle for 2 hours after your scheduled pick-up time as long as it is within their normal business hours. After this time, your booking may be canceled without refund.