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Surprice at Bucharest Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Surprice was not the agent name on the rental office. Rental price was low but the oveall expiriace was of a scam. The agents acted like they are setting us and will try to chrage us extras.
Pros: חיכינו בשדה התעופה 3 שעות כדי שיקחו אותנו לקחת את הרכב לא תקין
Cons: Felt like they were looking for was to increase the price unfairly, its how I felt.
Pros: The service desk agent, he was really nice and helpful.
Cons: The car was poorly equipped (no cruise control, manual windows in the back etc.) and had some wears and tears already.
Pros: Friendly and helpful staff
Cons: They tried to charge an extra 15 Euros for collecting us from the airport which was two minutes away.
Pros: Good service
Cons: I payed in advance a price and there i needed to pay another.
Pros: Quickly service
Cons: Agent force me to take additional insurance,
Pros: Quite friendly & starightforward to deal with
Cons: A bit of a wait at the airport for the agent
Pros: well I'm not waiting
Cons: They gave me Dacia They took various charges for delivering the car outside Romania € 70
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Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 25.
Maximum rental age is 74 years.
A senior driver fee applies to drivers over the age of 71.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Driver licenses will be accepted if issued in the following country(ies): United Kingdom, EU.
Driver licenses from all other countries must be accompanied with International Driving Permit (IDP).
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In addition to documents mentioned previously, the customer will need the following: passport, valid driver license, credit card on a main drivers name, booking voucher.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
It is possible to pay and leave the deposit only with the following payment methods: MasterCard credit card, VISA credit card. All credit cards must be capable of the following: Embossed; cards without this capability will not be accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Additional charges will be applied in case the car is crossing state or region borders.
Crossing country borders is allowed to the following countries: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Norway, Poland, Portugal, Slovakia, Slovenia, Spain-Mainland.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
During winter season (from 01.11 until 31.03) Winter tires are included in price.
Delivery/Collection service is available only by previous request.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 120 minutes. If the customer is late for a return for more than 60 minutes, extra day charges will apply, in addition to any other rental charges.
Pick-up & Drop-off