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Ace Rent a car at Bucharest Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Cons: wait to much bad car
Pros: Ace did not provide any service. It was a local company who actually complained about the cooperation with Ace
Cons: Ace was in the middle, between the local provider and the broker. Zero service
Cons: ACE has not provided a car with automatic transmission as I booked and paid nor a similar one WITH AUTOMATIC TRANSMISSION.
Pros: Was op tijd bij de gate
Pros: the guy that took care of us was ok
Cons: The mechanical condition of the car and the exterior look very old
Cons: I got completely different car. On the list they show new Dacia Duster (SUV) when I came there - they said they don't even have Dusters at all! They gave me 5years old Mitsubushi ASX - which is not an SUV! Which had "maintenance required" alert every time it started. Tyres were so worn that I wasn't sure if it's even legal to drive it.
Cons: Unlike the promised car, I got an old Citroen (more than 10 years old), which had an engine problem after 2 days. After writing and talking with the agent for hours, it was replaced more than 12 hours later with another very old and damage d Citroen with almost no air-conditioning. Our trip was bedly effected by the cm
Cons: The car was old with over 250,000 km
Cons: this is not ace rent a car. this company called preimum rent car.
Pros: Meet and greet
Cons: We asked for a 7-seat car and the 2 rear seats weren't fixed. The person that came spent more than 30 minutes trying to fix and finally even we have to get involved!! At the time of booking, got a cover for accidents and thefts. But the agent said it's not covered and that we had to buy one from him. Having read there are accidents often in Romania, we bought one.
Pros: Not much
Cons: Car condition did not meet expectations Broken car seat 6 seats not 7 Heater unable to be turned off Poor brakes Not clean Seats could be partially adjusted Faulty fuel indicator No USB recharging point (therefore old car) No other car available in car category No commercial offer proposed Issues of # of seats and seat usage not disclosed until after payment and contract signed (no upfront transparency)
Pros: Agents are very nice
Cons: Too bad the car is very old 2011 And there was no air conditioner in the back 9 seats
Pros: Its a small place and a very nice treatment.
Cons: Every thing was good
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Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A Young driver fee is not applied.
Maximum rental age is 75 years.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In addition to documents mentioned previously, the customer will need the following: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher.
Only cards issued in the main driver's name are accepted.
It is possible to pay and leave the deposit only with the following payment methods: MasterCard credit card, VISA credit card, American Express credit card.
The following payment methods are accepted: Cash, Visa Debit Card, MasterCard debit card.
Prepaid cards is/are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Additional charges will be applied in case the car is crossing state or region borders.
Crossing country borders is allowed to the following countries: European Union.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Prices for extras are shown on the booking page.
Certain additional drivers are subject to both an Additional Driver fee as well as either a Young Driver or Senior Driver fee.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 0 minutes.
Pick-up & Drop-off