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Ace Rent a car at Bucharest Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Cons: Agent is not responding to me as of the deposit still not released and all what was said previously.
Cons: wait to much bad car
Pros: Ace did not provide any service. It was a local company who actually complained about the cooperation with Ace
Cons: Ace was in the middle, between the local provider and the broker. Zero service
Cons: ACE has not provided a car with automatic transmission as I booked and paid nor a similar one WITH AUTOMATIC TRANSMISSION.
Pros: Was op tijd bij de gate
Pros: the guy that took care of us was ok
Cons: The mechanical condition of the car and the exterior look very old
Cons: I got completely different car. On the list they show new Dacia Duster (SUV) when I came there - they said they don't even have Dusters at all! They gave me 5years old Mitsubushi ASX - which is not an SUV! Which had "maintenance required" alert every time it started. Tyres were so worn that I wasn't sure if it's even legal to drive it.
Cons: Unlike the promised car, I got an old Citroen (more than 10 years old), which had an engine problem after 2 days. After writing and talking with the agent for hours, it was replaced more than 12 hours later with another very old and damage d Citroen with almost no air-conditioning. Our trip was bedly effected by the cm
Cons: The car was old with over 250,000 km
Cons: this is not ace rent a car. this company called preimum rent car.
Pros: Meet and greet
Cons: We asked for a 7-seat car and the 2 rear seats weren't fixed. The person that came spent more than 30 minutes trying to fix and finally even we have to get involved!! At the time of booking, got a cover for accidents and thefts. But the agent said it's not covered and that we had to buy one from him. Having read there are accidents often in Romania, we bought one.
Pros: Not much
Cons: Car condition did not meet expectations Broken car seat 6 seats not 7 Heater unable to be turned off Poor brakes Not clean Seats could be partially adjusted Faulty fuel indicator No USB recharging point (therefore old car) No other car available in car category No commercial offer proposed Issues of # of seats and seat usage not disclosed until after payment and contract signed (no upfront transparency)
Pros: Agents are very nice
Cons: Too bad the car is very old 2011 And there was no air conditioner in the back 9 seats
Pros: Its a small place and a very nice treatment.
Cons: Every thing was good