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AddCar at Bucharest Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Once I got to the rental place, the process was somewhat fast
Cons: They were not waiting at the arrivals. After almost an hour, got picked up in a different place than listed when reserved the car. Additionally, althoughi reserved for a 5 door and two luggages, I was offered a two for car at first and when mentioned I reserved a 5 door bigger car the agent changed the car to a fiat panda. It fit only one suitcase. Our family had to cram into the small car for the trip.
Pros: Not good at all because I didn’t got any service other than no can’t do anything about your problem
Cons: Was nothing to like. So a lot of things.
Pros: Staff were fairly friendly and car was clean and in good condition
Cons: Car was NOT the size category we had booked and pre-paid for, which had been the specific reason we selected Discover, and this meant we could not use it for the passengers planned. Also we specifically filtered for in terminal agents only, but they turned out to be meet & greet and they were hard to locate when we landed which was frustrating, and no one answered when we phoned and emailed looking for help with the meet & greet. We did find them in the end but it was a frustrating start.
Cons: When I came to pick up the car the guy in ADD office in Otopeni airport didn't want to give me the car before I"ll pay 150€ for additional insurance, and he sad me NO PAY - NO CAR. I really felt like robbed and his behavior was like gangster....(And his boss also). I think that this behavior don't has a place in international tourist business - it makes a bad image for Romanian service
Pros: Nothing
Cons: Old car with engine problems, very dirty car called several times 4 days in a row asking to replace the car. Ruin all my vacation just waiting for a new car. I will never rent from this unreliable 🤬🤬🤬🤬
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 25.
Maximum rental age is 75 years.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 2 year(s) before the date of the commencement of the rental.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In addition to documents mentioned previously, the customer will need the following: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher. Renters from the following country(ies): United Kingdom must provide the following documents: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher, International Driving Permit (IDP) in order to collect the car.
The deposit amount is from 890 EUR to 1500 EUR, depending on the car group.
Security Deposit will be doubled for using the following services: crossing country borders.
If the customer wishes to use Debit cards, he/she will be required to purchase Super Collision Damage Waiver (SCDW).
Cash, Cheques is/are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Additional charges will be applied in case the car is crossing state or region borders.
Crossing country borders is allowed to the following countries: European Union.
Crossing country borders is forbidden to the following countries: Russia, Ukraine.
Details are available from the car rental company's reservation office. In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Prices for extras are shown on the booking page.
Underage additional drivers are also subject to a young driver fee.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Additional drivers are allowed free of charge.
Delivery/Collection service is available only by previous request.
If the car is returned with a lesser amount of fuel, a refueling charge of 15 EUR will be applied + the cost of the missing fuel.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 59 minutes.
Pick-up & Drop-off
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