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Optimo Rent at Bucharest Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Cons: Everything. Complete con artists. Read the TripAdvisor reviews for Next Auto Rent Romania. They are the same company. Car returned with nothing wrong with it yet he went round the car numerous times to try and find the tiniest stone chips which we're likely there when the car was collected but not noted down as they were barely visible with the human eye!! Would recommend hitch hiking over hiring a car from this bunch of criminals
Cons: Insurance a bit expensive.
Cons: Didn’t meet us at the arrival time/location. Didn’t take our cards (needed a credit card, not debit or AMEX). The Optimorent operative was insulting when I offered to pay by AMEX.
Pros: Nothing. Their prices are attractive but it looks like it’s a scam. No matter what you do, they will find some damage and charge you for it
Cons: We had to wait one hour at the meeting point until the rental agent came to pick us up. Additionally, it was the First time in my life that I was requested to wash the car before returning it, otherwise there will a 20 euro return fee. Also we were charged for damage that I’m pretty sure was not caused by us.
Pros: Absolutely nothing, the car was junk and falling apart. DO NOT USE OPTIMO RENT.
Cons: They are crooks - stay away and don't use them! I'm serious, if you're looking to rent a car in Romania, DO NOT USE THIS COMPANY! They will swindle you for all the money they can. Stay away from them and choose a more well-known rental provider. DO NOT USE OPTIMO RENT!
Pros: The price was definitely tempting to start with €31 for a week is a true bargain. But nothing comes free in life so beware!
Cons: DO NOT RENT ANY CAR FROM THEM WITHOUT EXCESS INSURANCE, get one online for few Euros as theirs is €15 per day. Tried to charge us for 1 mm mark, the agent tried hard to get some money from us but luckily I took lots of photos (which still was questioned) before the hire for evidence as car was covered in tiny marks and dents. Car came with cracked window and tank not full as per conditions. THERE IS A €20 CLEANING FEE not mentioned on the voucher. Best avoided for sake of peaceful holiday.
Pros: Very bad service. Late for an hour to pick me.
Cons: They are crooks.
Cons: Took me 40 minutes to inspect the car on my phone flashlight as they had no proper light on the site, staff was rude and ready to hide any problems , on return I have been overcharged for a car wash which it wasn’t needed ( car was acceptable clean when I picked up and I’ve made one return trip only so car was in absolutely same condition as received ) . Not only they’ve charged me , but they refused to give me a receipt saying that if I want a receipt I will be charged nearly double . Terrible