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Autounion at Bucharest Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Pick up from airport, Cost of rental,
Cons: Need a desk at arrivals Didn’t allow for additional driver even though it said i could on booking voucher.
Pros: Good value for money, prompt service.
Cons: The handover process at the end of the trip was rushed. There is still unclear if the car deposit was refunded.
Pros: Absolutely the worst car rental company. Staff very unprofessional. They ignored my calls when I tried to call them when my tire become flat. I had to deal on my own. Don't rent car in this company.
Pros: Fast and reliable, they are trying to match your needs.
Cons: The cars should have more options, like Apple CarPlay or Android Auto.
Pros: Everything went quickly. The deposit that I had blocked on my car was low.
Cons: The car was at least 15 years old and you could feel it when driving. It was moving and turning heavily, getting speed slowly.
Pros: Good company
Cons: Good company
Pros: Nice car. Nice people
Cons: Tad sketchy. Services were under several different names, and was confusing at times. Also ended up having to spend more since they didn’t take my card/:
Pros: It was quick and efficient. Very good shuttle, etc.
Cons: I had the feeling that the agent on the return was trying to push the car problems to me rather close them.
Pros: Everything was good.
Cons: We need to wait to much time in the airport for the representative to came
Pros: Very friendly personnel. The locations is close to the airport, representative waiting for you to take you to the pick up location
Cons: The overall condition of the cars is very poor
Pros: Shit company
Cons: Shit company
Cons: Car was not as described , had to travel via bus to get to pick up the car rather than pick up the car at the airport , agent was rude , wipers didn’t work well, on return they wanted to charge me 50eur to clean the car for no reason
Pros: Quick transactions
Cons: One part of the car was not functioning properly. Couldn’t attach the metal rod to pull car out of snow.
Cons: The flight was late in an hour and the car agent told us that after 61 minutes the order is canceled. I spent 2 hours and a lot of shouts until he gave us another car
Pros: They Are customer friendly, speaks english very well, very good service, the ac in our car didn't work, and within a few hours we got a replacement car
Cons: I didn't get the car I ordered, but a "similar" and the overall comfort of the car i got, isn't as good as the car I ordered
Pros: The contract from Discover cars could not be accepted by Auto Union. We had to pay almost twice as much for it, so we never accepted
Cons: As above
Pros: i filed my complaint already to paul
Cons: everthing broken car etc
Pros: Nice people, no problem
Cons: Aircon didn’t work, winter tires were surprisingly noisy
Pros: Service was great
Pros: Adviser very friendly.
Pros: I have never seen the car or any agent desk or anybody waiting for me couldn’t locate the car lost my money
Pros: Dacia Logan 70k km, full gas / full gas, clean car easy to use.
Cons: The team was great
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Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 25.
There is no maximum age.
A senior driver fee applies to drivers over the age of 66.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
Driver licenses will be accepted if issued in the following country(ies): United Kingdom, EU countries.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Driver licenses from all other countries must be accompanied with International Driving Permit (IDP).
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the renter and each additional driver must present the following documents: passport, valid driver license, ID card, credit card on a main drivers name, booking voucher.
It is possible to pay and leave the deposit only with the following payment methods: MasterCard credit card, VISA credit card.
Maestro, American Express, Diners, Debit cards is/are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Crossing country borders is allowed to the following countries: European Union.
Mileage limitations will apply when the car is to be used for crossing country borders.
Details are available from the car rental company's reservation office.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Prices for extras are shown on the booking page.
Underage additional drivers are also subject to a young driver fee.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
All extras are available at the rental counter. Prices vary, depending on the rental period.
Pick-up & Drop-off