Barcelona Airport (BCN), Barcelona, Spain
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Driver's country of residence is United States of America (USA) and age is 30-65
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Ok Mobility at Barcelona Airport

08820 El Prat de Llobregat, Barcelona
0034 971 126 880 / 0034 902 360 636
Pick-up instructions
Terminal 1: After leaving the baggage claim area, you will see Go Natural cafe Walk around the cafe and continue straight following the signs for "La Plaça". Turn to the left and follow signs for car rental pickup and continue until you see the OK Mobility Store. To pick up your vehicle, take the lift or stairs to your right and head to the lower floor (Floor 1). In the car park you will find the vehicle in the space indicated in the Store. Terminal 2: After leaving the baggage claim area, you will see signs for the car rental area. Turn to the left following these signs and you will immediately see the OK Mobility Store in front of you. To pick up your vehicle, exit the terminal and cross the pedestrian crossing on your right. Cross the road again and opposite, in the car park, you will find your vehicle in the marked parking space. The pickup of vans and campers is only at Terminal 2.
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:07:30-22:30
Tue:07:30-22:30
Wed:07:30-22:30
Thu:07:30-22:30
Fri:07:30-22:30
Sat:07:30-22:30
Sun:07:30-22:30
Key box
No

Customer Ratings and Latest Reviews

Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car

Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.

United Kingdom
Fiat 500
May 22, 2024

Pros: Nice people, very friendly

Cons: Time to collect the car was almost 2 hrs even though we had booked a time.

Singapore
Nissan Leaf
May 16, 2024

Pros: Value for money

Cons: Long queue to get car

United Kingdom
Seat Ibiza
May 12, 2024

Pros: Once I found them it was quick and easy

Cons: Friendly staff

United States of America (USA)
Peugeot 3008
April 26, 2024

Pros: No surprises, correct price , friendly agents.

Netherlands
Cupra Formentor
April 23, 2024

Pros: Fixed the car media problem when I drove to them.

France
Peugeot 108
April 18, 2024

Pros: The Team was friendly and spoke different languages.

United Kingdom
Seat Ibiza
April 7, 2024

Pros: free upgrade

Cons: Instructions as to where to find the car hire desk were not correct

South Korea
Peugeot 3008
April 3, 2024

Pros: Quick return process

Cons: Actually not to OK MOB, but to airport parking service

Sweden
Peugeot 308
April 1, 2024

Pros: Nice car and easy to find the agency in the airport

Cons: Very good

Brazil
Peugeot 3008
March 24, 2024

Pros: Nothing tô declare

Cons: The car was dirty and had scratch marks and other marks on its paintwork, not stated in the initial report submitted for signature at the signing of the contract

Israel
Peugeot Rifter
February 22, 2024

Cons: Could not extend the rental when needed

Israel
Fiat 500
January 31, 2024

Cons: The price for paying with debit card is higher than 200€ and at other car rent places is lower than that for the same 7 days. El precio por pagar con tarjeta de débito es superior a 200€ y en otras oficinas de alquiler de coches es inferior al de los mismos 7 días.

Singapore
Peugeot 308
January 28, 2024

Pros: Not much.

Cons: I think they cheated us of the cost of the tow truck and replacement of the flat tyre. Total 950 Euros ! just becuase we didnt buy the full insurance. Should it be just to patch up the tyre. 390 for tow truck + 400 for tyre + 180 for something else + taxes !! As a tourist I felt ripped off!

United States of America (USA)
Peugeot Rifter
January 21, 2024

Pros: Nothing

Cons: Totally different charge than expected

United States of America (USA)
Peugeot 208
January 16, 2024

Pros: None. What a nightmare

Cons: Prices are cheap to attract the client but it is impossible to change the contact and the penalties are high.

South Korea
Peugeot 208
January 12, 2024

Pros: Almost good, but I didn't receive contract

Cons: Car condition is different with contract document.

Belgium
Seat Leon
December 30, 2023

Pros: Fast

Cons: 2 HUGE PROBLEMS : insurance scam and pickpocket on the parking

Italy
Peugeot 308
December 22, 2023

Pros: Long time to pick up car They dont answer on telefone Also forget my sunglass in the car they “never” find

Cons: All this experience is not good

Spain
Fiat 500
November 6, 2023

Pros: I did not receive the Car because of your double confirmation scam

Spain
Peugeot Riffter
October 31, 2023

Pros: efficient

Cons: nil

United Kingdom
Lynk & Co 01
October 26, 2023

Cons: Vehicle pick up took more than an hour. Considering you've just been on 3 hour flight. Vehicle pickup was not at the airport

United States of America (USA)
Opel Crossland
October 24, 2023

Pros: Overall pretty good. Agents need to be faster processing the customers

Cons: Directions need to be clearer, the shuttle service area needs an OK Mobility flag or banner to let you know where the pick up point is

New Zealand
Seat Ibiza
October 23, 2023

Pros: Ariadna gave us excellent service.

Costa Rica
Seat Ibiza
October 13, 2023

Pros: Check in was fast and all insurance options were explained.

Cons: The car was larger than the one reserved. No options were provided.

Australia
Lynk & Co 01
October 11, 2023

Cons: The staff behind the desk could barely be less interested in assisting

United Kingdom
Peugeot 108
September 26, 2023

Cons: Long delay in getting the car

Canada
Peugeot 2008
September 22, 2023

Pros: excellent value for money

Cons: did not receive paper copy of rental contract when picking up car. Was told it would be emailed. However eemil was incorrectly addressed as was not received.

United States of America (USA)
Peugeot 208
September 18, 2023

Pros: Friendly and efficient staff. The car was also very nice!

United Kingdom
Peugeot 2008
September 3, 2023

Cons: Reception was absolute carnage. Policy for car was full to full. 5 miles out of pick up petrol light came on as tank empty

United Kingdom
Peugeot 3008
August 7, 2023

Pros: all great

Cons: the drop off took nearly an hour to wait for rep to check car. appart from this. excellent service and cost

Canada
Peugeot 2008
July 31, 2023

Cons: Terrible customer service, main desk not on airoport terminal as other rent a car agencies. Not recommended!

Romania
Peugeot 3008
July 29, 2023

Pros: Nothing

Cons: Everything

Norway
Peugeot 3008
July 20, 2023

Pros: Great, good car, with navigation included. Ok pick-up at Barcelona air-port. Very good value for money.

United States of America (USA)
Peugeot 308
July 17, 2023

Pros: Service at OKMobility was chaotic and disorganized. There were many customers who had been waiting for over two hours and we witnessed at least 3 highly agitated people who were not happy with the service and were saying the company was dishonest.

Cons: There was nothing to like about Okmobility apart from the discounted price. I would have been happy to pay extra for better service.

Portugal
Seat Ibiza
July 16, 2023

Pros: Overall condition of the car

Cons: Motor

Canada
Seat Leon
June 29, 2023

Pros: Staff was efficient.

Cons: Everything was ok.

Canada
Peugeot 208
June 20, 2023

Pros: Staff tried to accommodate us for GPS request even though they had no record of the request.

Cons: We had to upgrade our car to get a GPS which cost more money. Also, we didn't need the bigger size. We also didn't like that they kept trying to sell us more insurance. There seems to be a lack of communication from Discover Cars to OK Mobility for accessories. What if I had needed a child car seat??

United States of America (USA)
Renault Espace
June 5, 2023

Pros: Nothing

Cons: Rude and unhelpful agents. Off airport location. They would not rent a car to me.

Saudi Arabia
Peugeot 5008
May 29, 2023

Pros: Everything

Cons: slow pickup process

United States of America (USA)
Peugeot Riffter
May 10, 2023

Pros: When I arrived at the counter I was told it was not possible to rent a car in spain without an international driver license.... I had to go back to the airiport and rent a car with Avis without problem. I cannot rate really you but my experience was not good .When you start a vacation that was not appreciated. i think you need to update the requirement of license/ thanks

Czech Republic
Peugeot 308
April 16, 2023

Pros: Quick transport from and to the airport. Friendly staff. Great car.

Cons: N/A

United States of America (USA)
Peugeot 5008
April 11, 2023

Pros: Jack was exceptional. At drop off he remembered us from pickup and asked how we enjoyed our time in France. Super efficient and focused on us as guests

United Kingdom
Peugeot 3008
April 2, 2023

Pros: nice rental agent

Cons: I wanted to pick a car with winter tyres, but I got snow chains instead. I could have rented a car with winter tyres but the options wasn't visible

Czech Republic
Peugeot 208
March 28, 2023

Cons: Worse part of my holiday, As always, got different car, and they charged me 4 hours late return 120 Euro. Which is more than 1 week rent.

Netherlands
Renault Trafic
March 22, 2023

Cons: There was no sign of the company on the airport! Had to ask many people before we known where we have to go.

Canada
Seat Ibiza
February 23, 2023

Pros: Car was clean and in good conditon.

Cons: The policies that make it impossible for bookings under a broker to modify the rental during the rental is obsolete. For me, finding a car to rent under a broker is a lot easier than directly through the company and since that takes away from the services offered to the client, I would not recommend OkMobility. In addition to that, the customer service I received while trying to get an extension was horrible. Employees were unhelpful and their attitude were negative at best. Car was great. Servi

Singapore
Peugeot 3008
January 6, 2023

Pros: Nothing.

Cons: Inflexible. Upselling like budget airline, one item at a time. Total waste of time. Did not offer “equivalent” car. Expensive.

United Kingdom
Peugeot Riffter
December 2, 2022

Pros: The staff at the desk were helpful.

Cons: It was very difficult to locate the shuttle service (took me 1.5 hours) as it was not described properly in the description. The car I hired had an electronic fault and I called assistance. They sent out a tow truck which they subsequently charged me for (390 euros) while denying there was a problem.

Canada
Peugeot 5008
October 30, 2022

Pros: We had a minor fender bender. Fortunately we bought extra insurance. We’ll see how this is resolved and then I will give an updated review.

United States of America (USA)
Peugeot 208
October 13, 2022

Cons: The one way rental fee is extremely high. And returning the car in Madrid was very confusing, the office is nowhere near the drop off location. The drop off location is down a garage with limited signs to find it.

United States of America (USA)
Peugeot 3008
September 26, 2022

Cons: Ridiculous credit card policy to be followed when car insurance bought through discover cars

Denmark
Seat Ibiza
September 23, 2022

Cons: Doesn’t trust OK. Told that I had to invest in different extra covers, eiter €233

Singapore
Peugeot 3008
September 3, 2022

Pros: Process of picking up the car was simple and didn’t take a long time.

Cons: As I chose to return the car in the city centre, the car return location is quite far away from the return office. However, I do appreciate the location is easy to find and clean.

Ireland
Fiat 500
September 3, 2022

Pros: The staff were helpful, quick & efficient once we got to the rental desk.

Cons: No communication via phone or email. Shuttle bus never arrived to take us to the desk. €20 on a taxi. Directions of where to find shuttle bus are not clear if you’re arriving at T2

Canada
Peugeot 208
August 29, 2022

Cons: Ok Mobility personnel was friendly.

United States of America (USA)
Seat Ibiza
August 17, 2022

Pros: EASY TO RENT PROCESS

Cons: ALMOST WANTED TO CHARGE FOR CAR NOT BEINF RETURNED CLEAN, WHEN IT WAS TRULY VERY CLEAN ON ALL LEVELS

Ireland
Peugeot 3008
August 8, 2022

Pros: nice car

Cons: didnt like it. tried to take extra money at every opportunity.Also all directions to get to ok via airport were from terminal 1 not terminal 2. no clear instructions based on both terminals

Denmark
Renault Espace
August 4, 2022

Pros: Good new cars and friendly service

Cons: unfortunately they didn't have the 7-seater car we had ordered, so that drags down the rating. Fortunately, we could wait five days with it, so we got another one with the promise that the original one would be ready for us 5 days later. This went well despite a bit of a wait. Had we been 6 people from the start of the journey, it would have been a significantly bigger problem.

United Kingdom
Peugeot 3008
August 2, 2022

Pros: Nothing.

Cons: 3 hour wait to pick up car. Disinterested agent. Forced me to take their insurance.

United Kingdom
Fiat 500
July 30, 2022

Pros: Nothing

Cons: Everything

Denmark
Peugeot 3008
July 27, 2022

Pros: Nice new and clean car according to what we ordered.

Cons: Long waiting time. Difficult to find the shuttle bus for the rental company. Rental company didn't accept VISA debit card for the insurance bought through DiscoversCars.com, only VISA credit card. So we had to purchase their insurance on top for 200 EUR, where they then easily could accept the VISA debit card. Complete hustler setup, because it is the first time ever we have experienced this with any car rental company. More than half of the people renting cars experienced this....

United States of America (USA)
Peugeot 308
July 26, 2022

Pros: no much to be honest

Cons: no able to use my American Express card that I have a very convenient insurance, i was force to pay insurance at the agency

Denmark
Peugeot 3008
July 5, 2022

Pros: Clerk did not try to force their own insurance upon me.

Cons: Car had a lot of damage and I ended up paying for some of it.

Canada
Seat Ibiza
June 19, 2022

Pros: The car was fine.

United States of America (USA)
Peugeot 308
June 17, 2022

Pros: I would give these clowns a negative rating if possible.

Cons: I completely screwed up and rented from this company. The Barcelona Airport rental location is a bunch of scam artist. They force you to sign a no damage report, then have you take pictures of damage to prove it was not our fault prior to leaving. I argued with the rental agent until he took out the damage report, looked over the car with me, and signed the document. In addition, I wasted time and vacation w/ my family arguing with these clowns. I’d rent from anywhere else. Never again.

Israel
Peugeot 3008
June 16, 2022

Pros: It was not conveinet to live the car in on plase and the in enother.

Portugal
Fiat 500
June 10, 2022

Cons: Waited 2 hours in line to find out they didn’t have any cara even though it was previously reserved. Ruined my trip

Australia
Renault Trafic
May 22, 2022

Pros: What services?

Cons: No service.

United States of America (USA)
Peugeot 208
May 16, 2022

Pros: The prices, the shuttle, the car was in great condition.

Cons: Dropping he car the was not smooth. The representative started questioning a damage that was implied on the picture that the damage was already there. Lucky my wife had a better picture. You take the pictures inside a dark room on a dark color car and you might miss a damage.

Latvia
Renault Clio
May 15, 2022

Cons: They did not want to solve the problom

United States of America (USA)
Peugeot 3008
May 14, 2022

Pros: They gave us a nice automatic and clean car to tour through Spain.

Cons: The shuttle to their site was a little confusing to find, but otherwise everything was good

United Kingdom
Seat Ibiza
May 10, 2022

Cons: There was a big problem picking the car up and it took ages.

Estonia
Opel Crossland
April 29, 2022

Pros: Car condition was good, easy to book and pick up.

Cons: We are not happy with the attitude of employees, they are deceiving and do not provide correct information.

Denmark
Renault Clio
April 22, 2022

Pros: Not at all.the are kriminels

Finland
Peugeot 308
April 14, 2022

Pros: Everything went quite fast and smoothly

Cons: Ok

United Kingdom
Fiat 500
April 6, 2022

Pros: Professional and freindly

Cons: Just getting picked up initially.

United Kingdom
Seat Ibiza
March 29, 2022

Pros: Staff were friendly with good English, car was very good although it had some minor damage

Cons: Communication about pick-up point was poor, pictures/map would help Pick up and drop off seemed very slow compared to similar services I have used

United Kingdom
Fiat 500
March 20, 2022

Pros: Price, car condition.

Cons: The Information on the paperwork when booking online, about the location of the minibus that transfer clients to the office from Barcelona airport, is not good

Greece
Renault Clio
January 18, 2022

Pros: Very easy to book online

Cons: Had trouble to find the shuttle bus at BCN airport and had to hire a taxi to the rental office. Due to testing positive we had issues to return the car on the agreed date 15/1. Despite our mail, 13/1 we received no timely assistance nor advise whatsoever and were left to resolve the issue on our as we did. To add insult to injury I received a customer service email days after the issue got resolved and the rental agreement had expired. 18/1. Incredibly slow reflexes. Thanks, never again!

United States of America (USA)
Nissan Juke
January 12, 2022

Cons: Hidden fees not disclosed at the signing of agreement. The agent deliberately misinformed me about the total miles of my expected journey and tricked us in paying for an additional 1,000 klm she said 3,000 were not enough to cover the distance between the cities we were going to travel. Actually the total distance ended up being 2,000 klm and we did not need to pay for 4,000. Also we were not given paperwork when picked up or dropped off the car. No paper/email receipt.

India
Fiat 500
January 3, 2022

Pros: The car and the condition of the car

Cons: The deposit amount and the deposit system

Netherlands
Renault Clio
October 28, 2021

Pros: I did like the car delivered in the end with cash payment deposit

Cons: Strange I could pay cask (pin) 100 euro to get the same car I could not get since they did not accept other cards than visa , whilst with credit card the deposit was 1100 euro which I could pin as well.

United States of America (USA)
VW Golf
October 4, 2021

Cons: The van to the off site car pick up was not the black van with the OK logo. It was a bus with a sign in the windshield.

Belgium
Renault Clio
October 3, 2021

Pros: de vlotheid en vriendelijkheid van de mensen

Cons: voor ons was het heel onduidelijk waar we moesten zijn om de schuttel te nemen

United States of America (USA)
Nissan Juke
October 2, 2021

Pros: Nada

Cons: Demoras en la entrega y devolución del carro, demora en la devilucion del depósito, mal servcio por parte de los agentes. La peor experiencia en renta de carros

United Kingdom
Renault Clio
October 1, 2021

Pros: Nothing.

Cons: Everything.

United States of America (USA)
Nissan Qashqai
September 30, 2021

Pros: Nice new car.

Cons: I returned the car two days early and both discover cars and OK! wouldn’t refund any money for the days that weren’t used.

United States of America (USA)
Peugeot Rifter
September 30, 2021

Pros: Fast, easy, affordable, as advertised.

Cons: No real issues.

Pakistan
Nissan Qashqai
September 29, 2021

Pros: Very good service.

Cons: Very Good service but I had to bought insurance online limited to $3000 excess and then purchased another full comprehensive insurance worth 27Eur/ day at counter which superseded prior online insurance. Had I been told that there will be comprehensive insurance available at counter I would not have purchased online insurance, which wasted my some funds. Overall it was pleasant to deal with discovercars.com

United Kingdom
Fiat 500
September 19, 2021

Pros: It was ok

Cons: We were not told to get the courtesy bus from T2 at Barcelona Airport.

Czech Republic
Renault Clio
August 25, 2021

Cons: I had to pay 360 EUR for the broken small mirror window on passanger side, which some theft did on beach parking, 200 window, 100 EUR was just fee for the replacement of the car & 60 was admin fee - too expensive.

United States of America (USA)
Renault Espace
August 17, 2021

Pros: Okmobile blamed your app from making over reservations for them when they don't have the availability.I went to pick up the 7 seats car was reserved a while ago, they said that was not car for me unless is a manual or 2 small cars which included me paying even more. I had to assign another driver to the other vehicle that didn't know the route and yeah ended crashing the side of the vehicle.I paid for insurance through your app, they didn't recognized that nd charged me 1500 euros to my card.

Denmark
Renault Clio
August 15, 2021

Pros: The price

Cons: 2,5 Our to Pick up the car ,

Czech Republic
Peugeot 308 STW
August 15, 2021

Cons: No valid phone number.

United Kingdom
Renault Clio
August 8, 2021

Pros: friendly

Cons: service slow and obviously broken aerial not recorded

United Kingdom
Nissan Juke
August 2, 2021

Cons: Insistence on bringing back th car hours ahead of pickup time. Because the default time was set when searching and could not be changed apparently. After phone discussions with customer serv they refused to change it and ended my call. We picked th car up at 1.55pm after landing 1200 Barc and had to return it by 10.30am. The reason we collected the car so late was because when we called OK said that the shuttle bus only operated mon-f 9-5. So we had to take a taxi for €25. 2 hours after landing!

United Kingdom
Renault Clio
July 28, 2021

Pros: Everything was very easy (once we found where to go)

Cons: Not so easy to find where the minibus point was. Could invest in some signage at the airport.

Denmark
Renault Clio
July 26, 2021

Cons: - Had to wait almost 45 minutes before getting the car. - Online checking was useless. - Had to give 1200 EUR deposit despite the full insurance taken with Discover Cars. - Was charged 60E additional fee for "late" return of the car (less than 30 minutes late compare to pick up time). - Was requested to sign a paper showing incorrect amount charged for the paint scratches. - There was no supervisor available. - Employees were not very friendly and clearly did not care about the customer.

Poland
VW Golf
July 23, 2021

Pros: Ok

Cons: Time we spent picking up

Ireland
Renault Clio
July 21, 2021

Pros: The worst car rental ever. I think you should drop these guys from your rental offerings

Cons: Everything was terrible

United Kingdom
Renault Clio
July 13, 2021

Pros: Excellent customer care.

United States of America (USA)
Renault Clio
July 12, 2021

Pros: Our car was clean and updated

Cons: The process from the airport to the rental and picking up the car was chaotic

United Kingdom
Renault Clio
July 5, 2021

Pros: Great new cars and excellent service

Cons: Not an airport location - 10-15 mind drive away - hassle to get there from the airport

Cyprus
Nissan Qashqai
June 29, 2021

Pros: New car

Cons: 1) The shuttle bus was nowhere to be found on our arrival 2) The company's reception area was too crowded with only one employee renting out the cars

Romania
Nissan Juke
June 4, 2021

Pros: Car was brand new, staff responded to all our queries, staff helped us with everything we needed

United Kingdom
Renault Clio
June 1, 2021

Cons: Hard to understand when is the pick up

United States of America (USA)
Opel Zafira
April 23, 2021

Pros: Absolutely nothing

Cons: Refusal to provide any refund or credit, or even to reschedule.

United States of America (USA)
VW Golf
October 19, 2020

Pros: forthright, efficient

Cons: couldn't answer to adjustments. was directed to Discover

Canada
VW Golf
September 10, 2020

Pros: the agent was very helpful when it appeared I had missed my rental so he arranged another efficiently

Spain
Citroen Berlingo
February 12, 2020

Pros: Even though I bought the insurance through this website but at the company I had to buy another insurance from them which costed another 70 euros. Also I was supposed to get a big van but ended up getting a SUV.

Cons: Even though I bought the insurance through this website but at the company I had to buy another insurance from them which costed another 70 euros. Also I was supposed to get a big van but ended up getting a SUV.

Spain
Fiat 500
February 11, 2020

Pros: Easy process, friendly staff, good location.

Cons: Car pretty scratched, lots of marks to record on the sheet. This is time consuming and also hard in the dark warehouse. I would suggest pre-recording the damages.

United Kingdom
Renault Clio
February 8, 2020

Pros: The people in Barcelona airport were find---pleasant, no high pressure and making good suggestions. Their outlet is hard to find, though.Upfront pricing is good--but all clawed back on return!!

Cons: The return at Alicante airport was a nightmare! Somebody should fire the awful tin-pot dictator who is in charge of car returns. He is on the lookout for ways to claw-back any of the good pricing you have received when you rented and he seems to pick on non-Spanish drivers.And so slow! Because he won't let any of his team do the inspecting the queue for returns is long---it took me one hour to return my car!

Greece
Nissan Micra
October 20, 2019

Pros: When i paid approximately 500 euro more than expected i liked nothing from this company.

Cons: I paid 115,27 euro prepayment. Next 112,24 euro at the OK Rent a Car desk in Barcelona. The full coverage voucher (108,90 euro) was paid in vain. This is because i paid an extra full coverage 25 euro per day for 15 days, because i spent two days in Andorra and some in France. Please consider that i i paid this extra insurance not only for the days i used the car abroad, but also for using it in Spain. This is not fair!

United Kingdom
Opel Zafira
October 10, 2019

Pros: At first the price but absolutely nothing after that.

Cons: Took an hour to find the shuttle bus to take us to the rental office. When we arrived there was one desk open and approximately 20 people waiting. Estimated a 3hr wait which at 11pm with two small children is unacceptable. We had to leave without picking up the car and got a taxi to our destination. This was a company who seemed happy to flaunt their incompetence. Pathetically disgraceful

United Kingdom
Nissan Micra
August 30, 2019

Pros: Value for money

Cons: It was not clear that the depot was a bus drive from the airport. We waited for 30 minutes for the shuttle bus, then took almost 2h to get our car at the agency. A stressful start to the holiday.

United Kingdom
Nissan Micra
August 27, 2019

Pros: Very friendly and helpful service pick up and drop off process very easy.

Cons: Directions for the pick up point at BCN were not very clear.

Ireland
Nissan Juke
August 26, 2019

Pros: Straightforward once you got seen to. It was mad busy when we got there, took over an hour to get the car.

Cons: Straightforward.

Israel
Nissan Qashqai
August 24, 2019

Pros: We waited a long time and paid extra to get agent faster. And also for special service to return the car at night due to the office is close.

United Kingdom
Opel Zafira
August 21, 2019

Pros: nothing

Cons: argumentative,unfriendly, unreasonable

United Kingdom
Fiat 500
August 20, 2019

Pros: Good value, a great car and good service at the check in desk

Cons: The minibus service was TERRIBLE. We waited for 25 minutes for the minibus at the specified location, and no bus was there. We rang up Ok Car Rental to be told it was "on its way". 20 minutes later there was still nothing. Rang up again for Ok Car Rental to start to ring the driver who then mysteriously turned up. The car rental place is 3 miles from the airport, a 5 minute drive. As the minibus turned up, there was too many passengers to get on so had to do several trips. Terrible service.

United States of America (USA)
Fiat 500
August 18, 2019

Pros: price, ease of booking reservation, quick check-in and check-out

Cons: little to no guidance about how to operate the car; this was an issue because the car could be switched between manual and automatic

Ukraine
VW Golf
August 10, 2019

Pros: I rented Audi A3 and it was in a great condition. The stuff is quite helpful too. The drop-off was super fast.

Cons: There was no car manual in the glovebox. When there are a lot of people after 10 am, you might wait for a long time as there are only two representatives working.

United Kingdom
Citroen Berlingo
July 30, 2019

Pros: Friendly staff

Cons: Car rental is too far away from airport...waited too long because of the bus transfer.

Denmark
Nissan Juke
July 21, 2019

Pros: New car. Being able to buy skip the Line ticket when collecting the car.

Cons: Would have spent VERY long time at the Office collecting our car if we didnt bought the Express possibility on arrival. Dont know why but it took forever in the “normal” que.

United States of America (USA)
VW Golf
July 11, 2019

Pros: Very friendly staff

Cons: Waited way too long to pick up the car.

United Kingdom
VW Golf
July 10, 2019

Pros: Price & drop off

Cons: Cue & very long wait to pick up car

Greece
FIAT 500
May 24, 2019

Pros: condition of the car value for money of rental car

Cons: Ease to finding rental desk

Ireland
Renault Clio
May 1, 2019

Pros: Good staff

Cons: No complaints

United Kingdom
Fiat 500
April 4, 2018

Pros: Efficient pick up and drop off.

Cons: Took 50 minutes to be collected from poorly described pick up point, booked and had confirmed an automatic and was forced to take a manual, offered a smaller discount than the actual difference between both cars, no windscreen washer in car upon collection which would suggest cars are not properly checked.

Hungary
Renault Traffic
March 29, 2018

Pros: Fast and professional . Amazing staff

Cons: Nothing it was very good

Austria
Seat Leon
July 17, 2017

Pros: Sehr nette und hilfsbereite Mitarbeiter. Weiter so!

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$150.12 / per day
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The above prices are only approximate and were last updated at 02:59 on 2024-05-24. Prices may vary based on the booking dates, length of rental, and car class.

Rental Conditions

Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.

Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Mileage: 1500 km per rental, Collision Damage Waiver (deductible: € 900.00), Theft Protection, Third Party Liability (TPL), Airport surcharge, Free modifications, State Tax.
Mileage policy
Mileage is limited to 300 km per day, with a maximum of 3000 km per rental.
For each additional km an additional charge of 0.40 EUR per km will apply.
Driver requirements
Minimum rental age is 18 years.
A young driver fee applies to drivers under the age of 26.

There is no maximum age.
A Senior driver fee is not applied.

The driver license must have been issued by authorized authorities at least 2 year(s) before the date of the commencement of the rental.

In addition to the regular driver license, an International Driving Permit is also mandatory if the customer is not a resident of the following country(ies): Iceland, Liechtenstein, Norway, EU countries.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
In addition to the regular driver license, an International Driving Permit is also mandatory if the customer is not a resident of the following country(ies): United Kingdom, EU countries.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
Driver licenses from the following country(ies): China will be accepted only if the translation is approved by the Consulate or Embassy.
In order to pick up the car, the following documents are required: passport, valid driver license, credit card on a main drivers name, booking voucher.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card until the end of the rental period.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
The deductible/excess amount is from 900 EUR to 1800 EUR, depending on the car group.
Payment policy
At time of pick up, customers will be required to pay the amount of the rental and a deposit.
It is possible to pay and leave the deposit only with the following payment methods: Visa Debit Card, MasterCard credit card, VISA credit card, MasterCard debit card.
It is only possible to pay and leave a deposit using the same card.
If the customer wishes to use Visa debit card, MasterCard debit card, he/she will be required to purchase Super Insurance.
American Express, Cash is/are not accepted.

The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Cross-border policy
Domestic one-way rentals are possible on request and for an additional charge.
International one-way rentals are allowed when requested in advance and for an additional charge, the amount of which varies according to the location.

Crossing country borders is allowed to the following countries: Andorra, France, Portugal.
crossing country borders is allowed for an additional charge of 25 EUR to 600 EUR, depending on the following factors: Car groups.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Optional extras and services
Available special equipment: GPS Navigation system, Child seat (2-4 years of age), Booster seat (4-10 years of age), Snow chains.
Prices for extras are shown on the booking page.

Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.

Delivery service costs from 20 EUR to 120 EUR, depending on the distance.
Fuel policy
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid an additional charge per liter/gallon of missing fuel plus a 29 EUR refueling service charge.
Diesel vehicles are available for an additional charge of 3 EUR per day, with a maximum charge of 30 EUR per rental. A deposit for a tank of fuel is required upon pick up.
Rental period
The maximum rental period per agreement is 30 days.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Business hours
Service outside of business hours is available by request and for an additional charge of 50 EUR.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 59 minutes.

Pick-up & Drop-off
Mon:  07:30 - 22:30
Tue:  07:30 - 22:30
Wed:  07:30 - 22:30
Thu:  07:30 - 22:30
Fri:  07:30 - 22:30
Sat:  07:30 - 22:30
Sun:  07:30 - 22:30

Top Suppliers at Barcelona Airport

Rent a Car Smart
Rent a Car Smart
Very good 8.8 / 62 reviews
+34673650400
Avinguda De Les Garrigues 46, El Prat
$61 - $102
Working hours
Mon:09:00-21:00
Tue:09:00-21:00
Wed:09:00-21:00
Thu:09:00-21:00
Fri:09:00-21:00
Sat:09:00-21:00
Sun:09:00-21:00
Olimpia Rent a Car
Very good 8.4 / 27 reviews
+34972364710
Aeroport De Barcelona-El Prat, 08820, Barcelona
$59 - $86
Working hours
Mon:09:00-20:00
Tue:09:00-20:00
Wed:09:00-20:00
Thu:09:00-20:00
Fri:09:00-20:00
Sat:09:00-20:00
Sun:09:00-20:00
Centauro
Very good 8.2 / 349 reviews
+34966360360
Poligono Mas Blau II, Carrer Alta Ribagorca, 30, 34 08820, 08820 El Prat de Llobregat, Barcelona
$15 - $47
Working hours
Mon:07:00-23:00
Tue:07:00-23:00
Wed:07:00-23:00
Thu:07:00-23:00
Fri:07:00-23:00
Sat:07:00-23:00
Sun:07:00-23:00
Record-go
Very good 8.1 / 1,605 reviews
+34931128227 / +34607570209
Aeroport de Barcelona-El Prat, 08820 El Prat de Llobregat, Barcelona
$34 - $53
Working hours
Mon:07:00-23:00
Tue:07:00-23:00
Wed:07:00-23:00
Thu:07:00-23:00
Fri:07:00-23:00
Sat:07:00-23:00
Sun:07:00-23:00