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Budget at Barcelona Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: Speed of pick-ip and drop-off, value for money
Cons: Van was not cleaned to a good sandard inside or out. Staff were somewhat unhelpful with an issue we had with the boot shelf
Pros: Nothing they are awful to deal with.
Cons: Nice car, but everything else horrible from start to finish. Took over an hour to pickup car and agents kept letting people butt in line. Then we dropped it off, and received an email after that there is 'damage' they're trying to charge us for. There is no damage, and I took videos/photos during pickup and at drop off to prove otherwise. Horrible customer service and actual scammers. Avoid at all costs.
Cons: I have been charged after drop off and there's no explanation
Pros: The guy at the desk was not helpful at all. My flight was cancelled and I could not pickup my car.
Cons: Nothing
Pros: Staff seemed decent
Cons: Driving a death trap
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
The following surcharges may apply: Accident Administration fee.
A young driver fee applies to drivers under the age of 26.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
Customers not resident in EU countries are required to present the following document(s): International Driving Permit (IDP) in order to collect the car. The driver license must be written in Roman alphabet.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
A digital driver's license will not be accepted — you must bring your physical driving license. Please note that the International Driving Permit is valid only if it is accompanied by a regular driver's license, is issued by an official authority or government-authorized organization, and is in physical (not digital) form.
In addition to documents mentioned previously, the customer will need the following: passport, valid driver license, credit card on a main drivers name, booking voucher.
If the customer takes the following extra equipment: GPS Navigation system, Baby seat (up to 1 year of age), Child seat (2-4 years of age), Booster seat (4-10 years of age), Additional Driver, Mandatory surcharges, then an additional amount of deposit will be held on their credit card.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Electric vehicles must be returned with the same battery charge they had when picked up to avoid additional charges (on a per kWh basis). An additional admin fee will be charged if a vehicle is returned with less than 70 % battery charge remaining.
You can find Privacy Policy for Avis Budget Group by visiting: https://avisassets.abgemea.com/dam/avispreferred-EU/privacyPolicy/UK/en_GB/ABG-EU-Privacy-Notice.pdf
Winter tires are not mandatory in Spain.
Snow chains are recommended in icy/snowy conditions, especially when traveling in mountainous areas.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 29 minutes.