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Europcar at Barcelona Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Very friendly staff, easy and efficient collection
Pros: ABSOLUTELY NOTHING
Cons: EVERYTHING In addition to the extortionist fees, I was also ignored at the front desk for over 10 minutes. I checked in at the kiosk and stood in front of the counter, like five feet away. One agent helped a customer while the other agent did nothing. It took a third agent walking by me three times to tell him to help me at the counter. He was incredibly rude, condescending, dismissive and a jerk. I was with a small child in a foreign country and had no time to try to figure out an altern
Pros: Quick and easy process at the desk. Not pushy about additional insurance. Very clear and helpful about charging policies and return charge expectations on electric car.
Cons: We did end up with a €10 charge fee when we were told all charging was included in the cost.
Pros: Easily find your suitable car …
Cons: Confirm with the client before canceling his booking or changing his selection …
Pros: nothing. they didn't have the car I rented on the website and tried to upsell me to a much more expensive car. I am very disappointed and it almost ruined our trip
Cons: The tricky sales person who kept saying he was helping me out but ended up trying to book a car that was almost 1000 euro more expensive.
Pros: Jose at Europcar reception desk made the pick up and drop off effortless for us, he was able to answer all our questions and exceeded our expectations.
Pros: Clean car, no attempt to hard sell upgrades, insurance etc.
Cons: Time it took to get the car.