Barcelona Airport (BCN), Barcelona, Spain
Unable to find any location
Driver's country of residence is United States of America (USA) and age is 30-65
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30 - 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80+

Goldcar at Barcelona Airport

Barcelona–El Prat Airport, C-32B, 18, 08820 El Prat de Llobregat, Barcelona
0034 918 341 400
Owned by France-based Europcar, Goldcar is one of the car rental companies serving Barcelona El Prat Airport. The company offers mini, compact, economy elite, and other kind of vehicles. Travelers can later drop off the rental car at the airport, or at one of the company offices in Barcelona or other Spanish or European cities.
Pick-up instructions
Customers should go to Terminal 1 Zona de Llegadas (Rentacar Area) or Terminal 2 (Rentacar Area) El Prat de Llobregat 08840 Barcelona
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up. IMPORTANT: For Access to T2 to return the vehicles the customer will be required the boarding pass (the airport security requests this, not Goldcar) out of the airport opening times. For Access to T1 the boarding pass is not normally necessary. IMPORTANT: For Access to T2 to return the vehicles the customer will be required the boarding pass (the airport security requests this, not Goldcar) out of the airport opening times. For Access to T1 the boarding pass is not normally necessary.
Business hours
Mon:07:00-23:00
Tue:07:00-23:00
Wed:07:00-23:00
Thu:07:00-23:00
Fri:07:00-23:00
Sat:07:00-23:00
Sun:07:00-23:00
Period outside of business hours
Mon:23:01-23:59
Tue:23:01-23:59
Wed:23:01-23:59
Thu:23:01-23:59
Fri:23:01-23:59
Sat:23:01-23:59
Sun:23:01-23:59
Key box
No

Customer Ratings and Latest Reviews

Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car

Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.

Poland
Volkswagen Polo
9/27/24

Pros: Good visible logo on the parking lot

Cons: More friendly Staff and better explainatory of the agreement conditions, rights and regulations. I was only pointed where to Signum and where to Pay, nothing about agreement and price change. The only i fo was: complain to the Discovercars and they didnt show my any agreement before signibg even when I asekd for it! Thats illegal

Belgium
Skoda Karoq
9/24/24

Pros: Good condition of the car, friendly rental agent

Switzerland
Fiat 500
8/22/24

Pros: very little, nothing

Cons: pointless offering cheap contracts if the vendor refuses to hounur the contract.

United Kingdom
Fiat Panda
8/11/24

Pros: Car was newish but was not vauxhall corsa sized so struggled yo get luggage in.

Cons: All staff where grumpy unhelpful and unwelcoming.

United Kingdom
Toyota Aygo
8/9/24

Pros: The drop off agent was very helpful and friendly

Cons: The collection desk worker was extremely rude and tried to scam me in buying unnecessary and overpriced additional insurance

Switzerland
Skoda Karoq
8/8/24

Pros: Our agent did a super job checking us in.

Cons: My car was not full of gas. One bar was missing ( 100km). The car was filthy on the outside and the rear view mirror was ingrained with tough dirt spots. It took me 5 min to clean the mirror myself.

Netherlands
Volkswagen Polo
8/1/24

Pros: The employee is nice and helpful. The procedures are fast.

Cons: nothing

United Kingdom
Skoda Karoq
7/24/24

Pros: Quick and easy drop off

Cons: Pick up was very slow

Ireland
Renault Megane
7/23/24

Pros: Very little

Cons: Over 45 minutes at desk to collect keys for car. Also wasn’t informed initially of the car location as Goldcar have 2 car parks. Had to return to desk to get proper parking information. Car booked was Renault Megane. Given a DR car instead. Rubbish Chinese car. Very underpowered engine and had to push hard especially climbing into the mountains. As a result petrol consumption was heavy!

United Kingdom
Toyota Aygo
7/17/24

Pros: Cheap price

Cons: When i arrived they said they didnt have a car in the size i'd booked. Said i could have a bigger size but have to pay extra. I said no so they sent me to another terminal to get a car. It took a ages and involved getting a bus. 2. They asked if I wanted their excess insurance. I said no because I'd arranged my own but they added it to the bill anyway. When I pointed this out it took a very long time to remove the charge.

United Kingdom
Fiat 500
7/14/24

Pros: Absolutely abysmal service from start the finish. Desk staff delaying signing contract for over an hour.sent us to the wrong place, staff rude at point of picking car up and upon returning car also rude, difficult and tried to accuse us of damage we knew we hadn’t caused.

Cons: The fact that when returning the car we specified that we were recording the conversation because we knew he was trying to rip us off. Also tried to get us to sign the contract in Spanish after trying to charge us for damage we didn’t cause. Not sure when commission you give your staff for ripping people off but it’s immoral and I will be leaving a review everywhere possible to make others aware of what your company does to its customers

Poland
Volkswagen Polo
7/9/24

Pros: Delete them.

Cons: the voucher was not accepted respected and not redeemed by goldcar.

United Kingdom
Volkswagen Polo
7/9/24

Cons: Rushed you out did not take you to the car and tried to bully you into taking their insurance . In general staff grumpy and an unpleasant experience

Ireland
Renault Megane
6/30/24

Pros: I wasn't able to rent the car on the day. Formal complaint will follow. I end up paying 360e for taxis. I paid deposit with credit card of 1570e and the man on the desk didn't wanted to receive any other options of payment for rent (I had cash and 3 other debit cards), but he was happy to receive 430e in any form of payment for their "insurance". The deposit for the car reached my credit card limit that's why I had to pay with cash or other card, man refused to receive any other payment method.

Cons: I wasn't able to rent the car on the day. Formal complaint will follow. I end up paying 360e for taxis. I paid deposit with credit card of 1570e and the man on the desk didn't wanted to receive any other options of payment for rent (I had cash and 3 other debit cards), but he was happy to receive 430e in any form of payment for their "insurance". The deposit for the car reached my credit card limit that's why I had to pay with cash or other card, man refused to receive any other payment method.

United Kingdom
Renault Megane
6/29/24

Pros: Absolutely nothing!

Cons: They are a scam!

United Kingdom
Volkswagen Polo
6/28/24

Pros: Our flight arrived after the office was closed & they cancelled our booking, then attempted to charge us 4 times the original cost. Add multiple insurance costs & it is a complete scam & possibly money laundering operation.

Cons: Our flight arrived after the office was closed & they cancelled our booking, then attempted to charge us 4 times the original cost. Add multiple insurance costs & it is a complete scam & possibly money laundering operation.

Romania
Volkswagen Polo
6/27/24

Pros: Service average. Long time to get vehicle. Very difficult to drop off... Signage not clear at all

United Kingdom
Renault Megane
6/19/24

Pros: Drop off was easy

Cons: The car we got didn’t match the size ordered Had to take out extra insurance after showing them the full cover I had with you guys .

United Kingdom
Toyota Aygo
6/18/24

Pros: Great value and amazing vehicle.

Cons: I had to queue quite a long time for collection (only one guy on desk for first half-hour)

Italy
Fiat 500
6/9/24

Cons: The guy didn’t tell us that it would have been impossible to charge the car.. we lost hours of our time trying to find a way to do it.

Ireland
Skoda Karoq
6/8/24

Pros: Easy to deal with. Did not try to pull the wool over your eyes

Cons: Really hard to get access to return the car at BCN

Spain
Fiat 500
6/2/24

Pros: Most of their managers are really nice and helpful

Cons: Some of their managers are total disaster. + sometimes they don't have a car at terminal T2, so they can send you to another to pick it

Netherlands
Toyota Aygo
6/1/24

Pros: Yhe price

Cons: The price was not correct. It was much more in the end so we took the train.

United Kingdom
Skoda Karoq
5/28/24

Pros: Nothing

Cons: Lack of staff not understanding English and no manager to complain too.

France
Volkswagen Polo
5/13/24

Cons: Not the good car at the biginning

Spain
Skoda Karoq
4/27/24

Pros: Perfect.

Cons: Perfect.

United Kingdom
Volkswagen Polo
4/14/24

Pros: Awful service provided by Goldcar, very rude staff trying to sell their insurance even if I bought the full cover from discover cars, they did not let me to inspect the vehicle during the pick up, the car had a couple of scratches and they were trying to blame me for them when dropping off the vehicle, luckily I took the pictures, avoid Goldcar if you can

Cons: Very rude staff, poor customer service, trying to sell their insurance, and if changing their attitude if you do not want to buy it, not letting you to inspect the vehicle when picking up

United Kingdom
Volkswagen Polo
4/9/24

Cons: If you didn't take out their own insurance they create a fault. This seems to be the company policy. Would have been happier to have paid more for an honest service. Basically have been robbed by them. We definitely didn't damage their car. Take pictures of everything beforehand. Even better, never use Goldcar.

Spain
Ford Focus
3/28/24

Pros: Nothing

Cons: Goldcar refused to give me the car because I didn’t have my passport even though I had my physical residence id. The day before I had rented a car with goldcar in Ibiza without my passport and everything went fine, but in Barcelona they changed rules for some reason. When I asked the agent said “Ibiza does whatever they want we are not an island”. Clearly the company is not aligned.

United Kingdom
Fiat Panda
3/20/24

Pros: Nothing, we have rented many cars in different countries before with no issues. However this was shocking service

Cons: We were charge for damage that was already present prior to us hiring the car even with the forms clearly showing this when we collected the vehicle. All the staff were rude to us, we were called liars for informing them that we had already purchased full insurance through discover cars and were aggressively hassled to try and get us to buy additional insurance even with discover car speaking to them on the phone. A clear scam with multiple staff at separate times being aggressive and lying.

France
Fiat 500
2/21/24

Cons: They charged me 103€ for a 1cm scratch mark which was already here before and when the car was already all scratched…! Thieves !!!

Netherlands
Fiat Panda
1/11/24

Pros: Never gold car anymore.

Spain
Fiat Panda
12/13/23

Pros: The car

Cons: No insurance only available with a credit card wasn't stated properly. They scammed me with insurance more expensive than the whole rental. Then at delivery they said I wouldn't pay a fee because I had smart refill and charged me over 50€ out of nothing. Absolute scam

Ireland
Volkswagen Polo
11/26/23

Pros: Friendly helpful staff

Cons: Smelly car

United Kingdom
Fiat Panda
11/20/23

Pros: The lady who served me at the desk in Barcelona was fantastic and very helpful!

France
Skoda Karoq
11/15/23

Cons: La moitié des défauts du véhicule que nous avons constaté n’était pas indiqué sur le contrat et l’état des lieux ! Au retour, on nous signale et FACTURE une rayure qui était déjà présente à la prise du véhicule et que nous avons signalé à l’agent ! Celui ci nous a dit que c’était déjà mentionné sur sa tablette ! Arnaque et escroquerie ! Une réclamation est en cours, et une plainte sera déposée si la réclamation n’aboutit pas.

United Kingdom
Citroen C3
11/2/23

Pros: I have made a written complaint about it.

Cons: Please refer to my complaint letret

United Kingdom
Volkswagen Polo
10/30/23

Pros: Low cost

Cons: Pressure to take extras at collection. No person to person handover at drop off

United Kingdom
Fiat 500
10/20/23

Pros: Good value

Cons: A bit of a walk to the pick up desk at Barcelona airport

Ireland
Volkswagen Polo
9/27/23

Pros: Pleasant staff no nonsense

Cons: Drop off no attendance

Finland
Fiat Panda
9/17/23

Pros: Over friendly, that resulted in a total scam.

Cons: If I pay in advance 26€, I'm totally fine upgrading the car, but then suddenly I end up paying more taxes, additional driver, upgraded car and the y basically forced me to take the extra insurance. Behind the desk personell is sitting prob their manager making sure all staff try to scam as many as possible. And on top of that the petrol tank wasn't full when we got it (we drove less than 50 km and the gas line dropped with one) We payed 26 + almost 180€ + deposit for the gas.

United Kingdom
Fiat Panda
9/14/23

Pros: Speed and no nonsense from stsff at collection and return

Cons: I had to wait about 20 mins for the car.to.be brought round

United Kingdom
Ford Focus
9/1/23

Pros: Karola was a fantastic agent, not trying any hard sell, being faithful to the booking, and clear and cheerful with her instructions. The car was only 2 months old and a pleasure to use.

Cons: We flew into Barcelona Terminal 2 and had to get a shuttle bus to Terminal 1 to get the car - turns out they have a desk at Terminal 2 so I am not sure why we weren't given the option to collect from there instead.

Hungary
Nissan Juke
8/23/23

Pros: Car was ok, clean and new.

Cons: The staff was too agressive to promo their own insurance. despite we already have insurance from discovercars.com. Therefore waste a lot of time at pick-up.

Poland
Volkswagen Polo
8/22/23

Cons: GoldCar officer changes confitions of contract with DiscoverCars. He don’t accept debit card for deposit although it was in DiscoverCars conditions GoldCar officer wants additional money for things which were already paid in contract.

United Kingdom
Volkswagen Polo
8/15/23

Pros: Nothing

Cons: They are charging me more than double the agreed price. They refused to inspect the car with me on collection and therefore did not confirm the existing damage. I could not reach them on the phone, they literally hung up on me. They email they sent through illustrating the existing damage to the car did not accurately reflect the damage. Overall shockingly bad experience.

Ireland
Volkswagen Polo
8/14/23

Pros: Will never use this hirecar company again.

Cons: Extremely Rude and Aggressive agent at pick up desk. I purchased Full insurance cover from discover cars when booking the car and the agent refused to accept that I had this insurance cover, dismissed it and stated I was driving the car with no insurance and taking a risk. I didn't purchase the extra insurance as was confident I was fully covered. She even told me next time I was hiring a car in Barcelona Airport to use another car hire company,which I told her I would. Unpleasant experience.

United Kingdom
Volkswagen Polo
8/10/23

Pros: Very poor

Cons: Staff at airport desk were rude and tried to hard sell their own insurance even though i had taken out full cover when booking. When picking up the car the staff were extremely rude and dismisive about damage i pointed out but tried to blame me for the same damage when returning the car.

United Kingdom
Ford Focus
8/1/23

Cons: At pick up it could’ve been made clear that drop off was not actually in the airport

Portugal
Nissan Juke
7/24/23

Cons: The available baby car seats were absolute trash. It's not acceptable for a company such as Goldcar to offer such product

Italy
Fiat Panda
7/22/23

Pros: The cleanliness of the car The comfort in pick-up and return the car in the parking zone in the airport

Cons: - Discordance between what I've read on web and what told me at the rental desk; - Time waiting for assisting me at the rental desk, even If I've done the check-in at home; - Spending much more than what I was written on website; - Combustible deposit that wasn't return fully even If the tank of car was returned full.

Spain
Fiat 500
7/19/23

Pros: Price.

Cons: The agent sold me an insurance without my knowledge and I needed to go back to claim it.

Latvia
Volkswagen Polo
7/11/23

Pros: Quick and efficient.

Cons: Only one service man at the desk, too busy with many customers.

United Kingdom
Ford Focus
7/10/23

Pros: Great car. Cheap quoted price

Cons: Was given directions to the wrong terminal to pick up. Actual rental desk and pick up was in a different terminal. Still haven't had the deposit returned.

Netherlands
Volkswagen Polo
7/9/23

Pros: Ik kwam daar aan en de man achter de balie zei de auto die je gehuurd hebt is er niet. Ik heb alleen nogmaals een grotere maat volkswagen T-Rock moest €60 bijbetalen inclucies verzekering die ik al eigenlijk bij discverscars had affesloten. Maar ik was moe en had geen zin in discussies en heb bijbetaald en de auto genomen.

United Kingdom
Nissan Juke
7/7/23

Pros: The women on the terminal desk was lovely and the only helpful and polite person I dealt with from gold car

Cons: The distasteful attempt at the Golf Car staff member trying to take what felt like a bribe from us. He said the car was returned in perfect condition with the exception of a scrape on one of the wing mirrors. He said “don’t worry, pay me €30 just now and it’s fine”. Thankfully I had images that showed the scratch was already there when we collected the car and he quickly backtracked. Would never trust gold car again

United Kingdom
Fiat Panda
7/3/23

Cons: They cancelled the car in front of us as we stood at the desk and left us without a car for our trip.

Bosnia and Herzegovina
Citroen C4 Grand Picasso
7/3/23

Pros: everything else was great

Cons: I wasn't told where the nearest gas station was to fill up the tank, so I had to go back to fill up, and I was short on time and I was late for my flight. It was about €10, no big deal, because I topped up the tank in the town where I found a gas station.

Sweden
Nissan Juke
7/3/23

Cons: They made us sign for an insurance although we lready signed one with Discover cars

Ireland
Nissan Qashqai
6/29/23

Pros: Very helpful and polite staff. Dealt with quickly.

United Kingdom
Nissan Juke
6/26/23

Pros: Quick drop off

Cons: Extremely rude receptions - when arrived told we need to upgrade our car to another car same as two people next to me (felt like a scam) the hole time she was watching TV on her phone with head phones in. Incorrect directions (not goldcars fault) - to the office and where to collect the car. Lack of children's seats - told no seat was reserved as hasn't been charged, only had two seats avaliable one of which was incorrect size for my child

Italy
Fiat 500
6/24/23

Pros: They fraud ed me, the car was not equipped with the spare wheel, I unfortunately puncture the wheel and the assistance was not able to come within 45 min I had to leave the car, since I was risking to loose my flight. They obliged me to contract the full risk insurance even though I bought it from you and now they even charged me for the damage!

United Kingdom
Fiat Panda
6/21/23

Pros: I did not - limited English, overcharged and poor service after

Cons: All of it - will never use again

United Kingdom
Fiat Panda
6/10/23

Cons: the representative tried to up-sell us by saying that it would be “impossible” for us (a couple, our six y/o and luggage for a week) to fit in a Fiat 500. They could offer us a more suitable car for an extra €40. That seemed fine, except it was €40 a day. We decided to see whether we would fit in the car we booked-which we did without a problem. They also pushed the insurance very hard setting out exorbitant charges if the car came back with any damage. It was already covered with damage.

United Kingdom
Nissan Juke
5/30/23

Pros: They want me charge for some scratch that I never done and already present on the car!!!!

Portugal
Fiat 500
4/11/23

Cons: HIGH CREDIT CARD DEPOSIT. Long UNBLOCK. Really terrible. Bank says its your fault..

Ireland
Fiat Panda
4/10/23

Pros: Clean car, great staff, overall great experience

Cons: NA

Ireland
Volkswagen Polo
4/9/23

Pros: Nothing

Cons: Not the agreed conditions, like full to full, the car was not in the arrival terminal. The staff, the waiting time. I did not rent the car ultimately. I went the following day with another agency, wasting time and money..

Bulgaria
Fiat Panda
4/7/23

Pros: all over

Cons: i have paid full insurance coverage nad got car with small danages + thng the car was for the service

United States of America (USA)
Ford Focus
4/4/23

Pros: not much

Cons: low pressure light for tire came on. Frequent stops to fill tire.

United Kingdom
Citroen C4 Grand Picasso
2/19/23

Cons: They have hidden charges and scam you knowing you don’t have time to object as you have to continue on your journey. Understaffed means long waits to be served. On our return we were charged for damage on roof and upper hatchback area. The car had been parked in a driveway all week. However because the damage wasn’t recorded by them when I picked up the vehicle they said I had done it costing me £418 in total. I have video of the damage and it existed at pick up but they dismissed it quoting t&c

Iceland
Fiat Panda
2/18/23

Pros: everything was so easy! Staff helpful, they had all the answers, no problems.

Greece
Volkswagen Polo
1/6/23

Pros: I never get the car

Cons: They try to see me an other package

United Kingdom
Volkswagen Polo
1/5/23

Pros: Returning the car was very easy

Cons: An extra insurance costing £103 was added without to the hire charge which was not required and not explained at the time of collecting the car

Spain
Volkswagen Polo
1/1/23

Cons: The way they treat you if you don't buy their insurance.

United Kingdom
VW Polo
11/14/22

Pros: Competive price.

Cons: 1.Overcharged on voucher provided by quote. 2. Lots of damage on car NOT recorded on damage pan. 3. Did not record damage pointed out to then before hire and then claimed we had caused it despite our photos of it taken before hire.

Bulgaria
Nissan Juke
11/8/22

Pros: New car

Cons: car cleanliness wash liquid was empty

Italy
Ford Focus
11/3/22

Pros: Aver avuto una vettura nuova di fabbrica

Cons: Aver pagato oltre 250€ (5 giorni di noleggio), contro i 96 preventivati. 40€ per l'abilitazione di un secondo conducente. Qualcosa non quadra.

Germany
Fiat Panda
10/7/22

Pros: easy to find

Cons: rip off at counter, bad condition of car, drop off took ages

United Kingdom
VW Polo
9/23/22

Cons: Service towards me

United Kingdom
Nissan Qashqai
9/1/22

Pros: I didnt

Cons: They didnt care about the customers, it took an hour to get the car and customer service was shocking

Netherlands
Fiat Panda
8/29/22

Cons: That they gave us another car that was really bad (75.000 kilometers, no power, half automatic, half manual, no clutch) and the only other option was a smaller car.

United Kingdom
Fiat Panda
8/5/22

Cons: The amount I was quoted on the website was different to that at the car hire. As such, I’ve lost £100. I am still waiting for an Answer as to why.

United Kingdom
Ford Focus
8/2/22

Pros: The car was fine

Cons: The service and the fact I couldn't use separate cards for the payment and the deposit.

United Kingdom
VW Polo
6/7/22

Cons: Not getting ny deposit back

Serbia
Fiat Panda
5/25/22

Pros: Nothing

Cons: Changing booked price - trying to take more for same car Taking higher deposit then is booked

Poland
Ford Focus
5/6/22

Pros: Easy to find the Goldcar ate the airport, long opening office hours - after 10.pm, the staff very helpful.

Sweden
Skoda Karoq
4/22/22

Cons: No filled windscreen water, many scratches and damages on the car. Easy for them to cheat a customer if you don't look after all scratches when you pick up the car. Goldcar added a 62 EUR fee to cross the boarder of Andorra.

United Kingdom
VW Polo
3/9/22

Pros: We arrived in Barcelona and whilst doing the paperwork for our car we added an additional driver. We were not informed this would be an additional 60 euros. Fair enough charging for the extra driver but a big negative for not informing us as we’d definitely not have done it. We received a car that was dented and scratched in numerous places and had to point out some additional ones that they hadn’t noted on the paperwork. At this point the goldcar attendant seemed quite relaxed about these (poss

Cons: rning the car 2 new scratches were noted for which we were told we’d have to pay 100 euros each. One of them polished out with a sleeve so was removed from the total. The other (barely noticeable and one of the smallest scratches on the whole car) wouldn’t buff out so we were charged for that. So after expecting to pay 113 euros total we ended up with a bill in excess of 320. Will NEVER use Goldcar again.

United Kingdom
Fiat 500
3/1/22

Pros: That they filled the gap left by the cancellation by record car that left us without transport

Cons: I am experienced with goldcar and their business model of cheap rack rate then stack on the extras. This left us paying more than 3x the original deal.

United Kingdom
VW Polo
2/10/22

Pros: car was great

Cons: check-in person was a bit rude

United Kingdom
Fiat 500
1/3/22

Pros: No

Cons: didnt honour rental agreement with discover cars.

Czech Republic
Fiat Panda
10/19/21

Pros: I did not end up renting car with them, see my final comment about gold car company.

Cons: I like discoverycars.com however I definately recommend to AVOID GoldCar company at Barcelona El Prat airport. They try to trick you as much as they can into paying more money then you should have as in receip you receive from discoverycar.com. I reported they practics to airport and i hope they will terminate their services on the airport.

United Kingdom
VW Polo
9/30/21

Pros: Very efficient and easy process

Cons: Nothing

Ukraine
Nissan Juke
9/4/21

Pros: Быстро забрали авто Через день вернули депозит

Cons: Выбрал не большой не дорогой авто с маленькой страховкой с большим депозитом. Снег все три раза перевернула. Два раза выбрасывала нас с очереди Пять раз спросила почему мы взяли авто через вас, на прямую было бы дешевле и быстрей. Я не почувствовал помощи и до сих пор не знаю за что я вам заплатил 75 €, все те преимущества, которые я выбрал на вашем сайте агент Goldcar отменила. Верните мне мои 75 €, вы их не заработали !!!

United Kingdom
Citroen C3
8/21/21

Pros: nothing. Their service was poor and when you get to the desk you are told to pay additional fees for insurance, airport taxes etc before they even release a car. I have to wait 2.5 hours before I received my rental and it wasn't even the same or equivalent car I had paid for. I had taken the full cover protection DiscoverCar offer but apperently Goldcar do not accept this coverage hence you are cornered into purchasing their products. Worst customer experience and ended up being very costly (*3)

Cons: nothing. they take advantage that you are a foreigner wishing to rent from them.

Sweden
Citroen C3
8/19/21

Cons: The man with beard serving on the night of Aug 2nd should not have the job. He did not state why I had to pay additional dfees - this was explained when I talked to the service center. Tried 2 different cards - and aslo a credit card but he stated they were not accepted. As soon as I questioned him and asked why he stated "do you not want the car - shall I cancel it" - as he knew there were not other cars available at the airport besides large cars. They charged meSEK 7860 SEK - approx 720 Euro

Netherlands
Fiat Panda
7/31/21

Cons: We had to wait 1,5h before we got the car, because there was a long row at the Goldcar on the BCN Airport

Denmark
Fiat Panda
7/18/21

Cons: The price of the rental was much higher than the offer I Got from discovercars😡

Belgium
Citroen C4 Grand Picasso
7/5/21

Pros: pricing is cheaper than others, but don't expect any service

Cons: Goldcar forces to take additional car insurance, which almost doubles the rental fee announced on the platform

United Kingdom
VW Polo
6/18/21

Pros: I had my car broken into and gold car staff were fantastic and replaced the car immediately.

Czech Republic
Fiat Panda
3/23/21

Cons: After having paid everything they blocked 413 euros and returned only 69 euros for no reason! No email sent whatsoever and the customer service agent couldn't explain why! Already from the office in Barcelona things looked weird: No written contract given they just told me you have it in your email, they gave me the keys and didn't show me the car so I had to look for it alone by checking which car lights blink when I push the keys button!! The return address given in the email was different.

United Kingdom
Fiat Panda
10/31/20

Cons: I wasn't able to use my credit card to rent a car. GoldCar wouldn't allow me to use a debit card so I lost my deposit

Spain
Peugeot 108
8/26/20

Pros: The employee that attended us was very nice and professional

Cons: The car that was rented to us

United Kingdom
Fiat 500
7/23/20

Pros: nothing !!!

Cons: Nothing !!!

Netherlands
Fiat Panda
7/15/20

Pros: Nothing, terrible company

Cons: The service, the extra costs they wanted to charge that I didn’t ask for. Goldcar should not exist

Portugal
Seat Leon STW
2/7/20

Pros: Nothing

Cons: Tha agency closed at 00:00 and the plane arrived at 23:35. When we got there you were closed. So we got to spend 1:30 and more 300 euros to rent two more cars. I think your agency, At least, could give us a warning about the closing time.

United Kingdom
VW Touran 5+2
9/29/19

Cons: They had complicated extra charges that were not made clear in the original booking, plus the costs ended up not matching the costs in the original booking. The car was not as clean or in as good a condition as we expected. We won't use Goldcar again.

United States of America (USA)
VW Golf
4/8/19

Pros: nothing

Cons: everything

United States of America (USA)
Opel Mokka
4/2/19

Pros: Though the car was advertised at a very low rate, the fine print included a requirement for an international drivers license, something I've never needed when renting a car in the EU before. Because of that, we wound up having to fully insure the car for a significantly greater amount of money.

Cons: Additionally, we wanted to extend our rental agreement on the car. This is not possible over the phone or internet, so we spent a full day of our trip driving to the nearest Goldcar location only to be told that it is not possible to modify your reservation when made through a third party. Overall, this was a terrible experience and I will never use either service again.

United States of America (USA)
Ford Focus 5d
3/20/19

Pros: Nothing

Cons: Price increased.

Sweden
Fiat 500 2 doors
3/17/19

Cons: Car full of scraps and damages upon pickup Alleged car-lock damages upon return

Germany
Fiat 500 2 doors
1/13/19

Pros: it was cheap and easy

United Kingdom
Ford Focus 5d
12/29/18

Pros: Knowing that I would never use them again

Cons: Everything

United States of America (USA)
Ford Focus
10/14/18

Pros: They were rude

Cons: They were awful

Canada
Fiat 500 2 doors
10/13/18

Pros: Nothing

Cons: Nothing

United States of America (USA)
Citroen C4 Cactus
10/4/18

Pros: They really need me up. They said I did not have a proper license for Europe. I have driven in Europe for years. No problem. They would not rent a car to me. Fortunately Hertz saved me.

Cons: Poorly informed reps

United Kingdom
Mitsubishi Outlander
9/11/18

Pros: Goldcat cool but should have booked direct as was told a completely different price on arrival in Barcelona and was told by goldcar agent that I should not have booked with partner should have booked direct feel cheated and lies too but I’m in Barcelona fighting cancer on my 3 year old and didn’t have time to complain or ask for money back

Cons: Goldcat cool but should have booked direct as was told a completely different price on arrival in Barcelona and was told by goldcar agent that I should not have booked with partner should have booked direct feel cheated and lies too but I’m in Barcelona fighting cancer on my 3 year old and didn’t have time to complain or ask for money back

United Kingdom
Toyota Sienna 5+2
9/9/18

Pros: 1) Desk is in the airport terminal 2) They operate a full-to-full fuel policy

Cons: 1) Desk agent charged for optional insurance I didn't want without asking. Became aggressive and uncooperative when I tried to decline the insurance. 2) I had to inspect car for pre-existing damage in a poorly lit car park with no assistance from Goldcar attendant 3) Car returned with a completely full tank but a faulty fuel gauge showing 7/8 full. This was explained and accepted by the check-in agent but then Goldcar charged a penalty of €62.96 the next day. 4) Car smaller than the one booked

United States of America (USA)
Ford Focus 5d
8/13/18

Pros: This company is amazing. I needed a replacement car and got it very fast.

United States of America (USA)
Opel Adam
8/9/18

Pros: Nothing.

Cons: All what I mentioned above.

United States of America (USA)
Opel Adam
8/8/18

Pros: Nothing.

Cons: Wasn’t clear that Americans need international drivers license in Catalonia. They would not rent me the car, but I had still paid the booking fee to you.

Ireland
Renault Kangoo
7/28/18

Cons: They charged me an extra 56 euro because the car happened to be a Diesel engine, I did not request a Diesel engine and feel I was financially punished because they did not have the requested car available.

United States of America (USA)
Fiat Panda
7/18/18

Pros: Return

Cons: Having to purchase insurance adder purchasing insurance

United States of America (USA)
Kia Ceed
7/11/18

Pros: Nothing

Cons: Poor customer service. Bad attitude. Lack of communication.

North Macedonia
Toyota Yaris
7/10/18

Pros: It's like shit. Never again.

Cons: from 70 euros at the end the car was 116 euros and plus 25 euros to discover car ire

United States of America (USA)
Citroen C4 Cactus
6/17/18

Cons: Terrible service and they made false claim that I did not fill up the gas tank. I was charged 60 euro for that. SHAME

United States of America (USA)
BMW 1 Series
5/26/18

Cons: That they would not rent us a car.

Czech Republic
VW Golf
5/8/18

Pros: Nothing

Cons: Everything

United States of America (USA)
VW Polo
10/6/17

Cons: Unprofessional way of doing business by hiding costs in the contract. When I arrived at the desk to rent the car, the costs were different than what I had booked.

United States of America (USA)
VW Polo
9/27/17

Cons: Hidden fees, pushed to get extra insurance pretending the coverage bought online was not covering anything. Pretended there was no regular car and that they "had to" provide a diesel vehicle which was more expensive.

United States of America (USA)
Ford Focus 5d
9/22/17

Pros: Nothing

Cons: The whole service: agents operation, car quality, intention to get money for nothing, extra charges, etc.

Spain
VW Touran
2/9/17

Pros: Not a lot, except no big queue.

Cons: The car was not at the pick up parking area but somewhere else. I was told 15 minutes to wait which was fine as I had to go and meet my parents flight. However only return 30 minutes later it still had not arrived and I was told that the warehouse area had not realised they needed to bring the car and the keys to the parking area even though I had heard the man tell them. So we had another 20 minutes to wait. Not great! The car was also not overly clean on the outside and was really bashed up.

United Kingdom
VW Polo
2/3/17

Pros: Efficient and speedy collection and pleasant staff.

Cons: Each time when starting a flashing signal informed me vehicle overdue an oil change

Israel
VW Touran
12/12/16

Pros: the car was good. exactly what i expected.

Cons: took time to give me my car.

Most Popular Car Rental Deals

Barcelona Airport
Mini
Fiat 500 or similar
Fiat 500
  • 4
  • 1
  • 3
  • A/C
  • Auto.
Goldcar
$8.14 per day
Barcelona Airport
Mini
Toyota Aygo or similar
Toyota Aygo
  • 4
  • 1
  • 3
  • A/C
  • Man.
Goldcar
$9.49 per day
Barcelona Airport
Mini
Toyota Aygo or similar
Toyota Aygo
  • 4
  • 1
  • 3
  • A/C
  • Man.
Goldcar
$9.64 per day
Barcelona Airport
Economy
Volkswagen Polo or similar
Volkswagen Polo
  • 5
  • 1
  • 5
  • A/C
  • Man.
Goldcar
$10.33 per day
Barcelona Airport
Economy
Volkswagen Polo or similar
Volkswagen Polo
  • 5
  • 1
  • 5
  • A/C
  • Man.
Goldcar
$10.48 per day
Barcelona Airport
Compact
Renault Megane or similar
Renault Megane
  • 5
  • 2
  • 5
  • A/C
  • Man.
Goldcar
$11.78 per day
Barcelona Airport
Compact
Renault Megane or similar
Renault Megane
  • 5
  • 2
  • 5
  • A/C
  • Man.
Goldcar
$11.96 per day
Barcelona Airport
Compact Monospace
Hyundai Bayon or similar
Hyundai Bayon
  • 5
  • 2
  • 5
  • A/C
  • Man.
Goldcar
$12.90 per day
Barcelona Airport
Compact Monospace
Hyundai Bayon or similar
Hyundai Bayon
  • 5
  • 2
  • 5
  • A/C
  • Man.
Goldcar
$13.09 per day
Barcelona Airport
Intermediate SUV
Skoda Karoq or similar
Skoda Karoq
  • 5
  • 2
  • 5
  • A/C
  • Man.
Goldcar
$13.99 per day
Barcelona Airport
Intermediate SUV
Skoda Karoq or similar
Skoda Karoq
  • 5
  • 2
  • 5
  • A/C
  • Man.
Goldcar
$14.21 per day
Barcelona Airport
Mini
Fiat 500 or similar
Fiat 500
  • 4
  • 1
  • 3
  • A/C
  • Auto.
Goldcar
$41.39 per day
Barcelona Airport
Mini
Kia Picanto or similar
Kia Picanto
  • 4
  • 2
  • 2
  • A/C
  • Man.
Goldcar
$42.98 per day
Barcelona Airport
Economy
Fiat 500 or similar
Fiat 500
  • 4
  • 1
  • 4
  • A/C
  • Man.
Goldcar
$43.48 per day
Barcelona Airport
Economy
Ford Fiesta or similar
Ford Fiesta
  • 4
  • 1
  • 5
  • A/C
  • Man.
Goldcar
$43.96 per day
Barcelona Airport
Compact
Ford Focus or similar
Ford Focus
  • 5
  • 2
  • 4
  • A/C
  • Man.
Goldcar
$46.10 per day
Barcelona Airport
Economy SUV
Opel Mokka or similar
Opel Mokka
  • 5
  • 2
  • 5
  • A/C
  • Man.
Goldcar
$47.33 per day
Barcelona Airport
Intermediate Monospace
Seat Ateca or similar
Seat Ateca
  • 5
  • 2
  • 5
  • A/C
  • Man.
Goldcar
$49.04 per day
The above prices are only approximate and were last updated at 5:26 PM on 10/5/24. Prices may vary based on the booking dates, length of rental, and car class.

Rental Conditions

Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.

Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Mileage: 1250 km per rental, Collision Damage Waiver (deductible: € 1100.00), Theft Protection, Third Party Liability (TPL), Supplemental Liability Insurance (SLI), Airport surcharge, Free modifications, State Tax, Environmental Contribution fee.
Rate excludes
The cost of the fuel can range from 67 EUR to 212 EUR.
The following surcharges may apply: Premium Location surcharge, Environmental Contribution fee, Carbon Emissions Fee.
Mileage policy
In Sevilla, Malaga, Jerez, Alicante, Valencia, Reus, Murcia, Gerona mileage is limited up to 120 km per day.

Mileage is limited in Madrid, Barcelona.
For rentals lasting 1 to 3 days, mileage is limited to 350 km per day.
For rentals lasting 4 to 6 days, mileage is limited to 250 km per day.
For rentals lasting 7 to 14 days, mileage is limited to 150 km per day.
For rentals of 15 days or more, mileage is limited to 100 km per day.
Mileage is limited, there will be a surcharge for each additional km. To access unlimited mileage, the customer can purchase an Additional Mileage option for an extra fee. The amount of this fee depends on the vehicle group.
Driver requirements
Minimum rental age is 21 years.
A young driver fee applies to drivers under the age of 25.

There is no maximum age.
A Senior driver fee is not applied.

The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.

A novice driver fee will apply to drivers who have held their driver license for less than 4 years.

Driver licenses will be accepted if issued in the following country(ies): United Kingdom, EU.
Driver licenses from all other countries must be accompanied with International Driving Permit (IDP). A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.

In order to pick up the car, the following documents are required: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher.
Deposit and deductible policy
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
If the customer takes the following extra equipment: GPS Navigation system, then an additional amount of deposit will be held on their credit card. If the customer takes the following extra equipment: Baby seat (up to 1 year of age), Booster seat (4-10 years of age), then an additional amount of deposit will be held on their credit card. A deposit will be blocked on the customer's credit card and will be released within 30 days after drop-off.
Payment policy
The following payment methods are accepted: MasterCard credit card, VISA credit card.
It is possible to leave the deposit only with following methods: MasterCard credit card, VISA credit card.
All credit cards must be capable of the following: CHIP verification, PIN verification, Embossed; cards without this capability will not be accepted.

The daily limit on the card used for payment must be high enough to cover the deposit. Otherwise, purchase of the following insurance policy(ies): Super Relax Cover is mandatory.
The main driver's full first and last name must be on the credit card without abbreviations.

The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Cross-border policy
Cross border rentals are allowed only upon previous request.
Additional charges will be applied in case the car is crossing state or region borders.

Moving the car from one island to another is forbidden.
From Spain, only travel to Andorra, France is allowed, when the vehicle has been picked up at any of the following offices: Bilbao, Santander, Oviedo, Barcelona, Reus, Gerona, Pamplona. From Spain, only travel to Portugal, Gibraltar is allowed, when the vehicle has been picked up at any of the following offices: Granada, Sevilla, Malaga, Almeria, Jerez, Sancti Petri.
From Spain, only travel to Portugal is allowed, when the vehicle has been picked up at any of the following offices: Gibraltar.

In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Optional extras and services
Available special equipment: Baby seat (up to 1 year of age), Child seat (2-4 years of age), Booster seat (4-10 years of age).
Prices for extras are shown on the booking page.

Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.

All extras are available at the rental counter. Prices vary, depending on the rental period.
Optional extras are subject to the following additional charge(s): Premium Location surcharge, Airport Surcharge.

Delivery/collection service is not provided.
Fuel policy
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid additional charges.

Diesel vehicles are available for an additional charge.
A deposit for a tank of fuel is required upon pick up.
For electric vehicles: the customer will receive the vehicle totally charged, and it is NOT necessary to return it with a full charge.
A full battery lasts around 150 km (this is an estimate as it depends on several factors).
If the customer runs out of battery and is stranded with the vehicle, requiring help from our roadside assistance, please keep in mind that this service is not covered by the rental insurance nor by any additional policy (the customer is always liable for all costs involved).
Additional information
Winter tires are not mandatory in Spain.
Snow chains are recommended in icy/snowy conditions, especially when traveling in mountainous areas.
Rental period
The maximum rental period per agreement is 28 days.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Business hours
Service outside of business hours is available by request and for an additional charge.
In order to have service out of hours, the renter must provide the following information: Flight number.
Pick up outside of business hours is not available in Reus Airport. Service outside of business hours is not available from 23:01 to 06:59.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 59 minutes.

Pick-up & Drop-off
Mon:  07:00 - 23:00
Tue:  07:00 - 23:00
Wed:  07:00 - 23:00
Thu:  07:00 - 23:00
Fri:  07:00 - 23:00
Sat:  07:00 - 23:00
Sun:  07:00 - 23:00

Top Suppliers at Barcelona Airport

Olimpia Rent a Car
Very good 8.4 / 27 reviews
+34972364710
Aeroport De Barcelona-El Prat, 08820, Barcelona
$59 - $87
Working hours
Mon:09:00-20:00
Tue:09:00-20:00
Wed:09:00-20:00
Thu:09:00-20:00
Fri:09:00-20:00
Sat:09:00-20:00
Sun:09:00-20:00
Centauro
Very good 8.1 / 444 reviews
+34966360360
Poligono Mas Blau II, Carrer Alta Ribagorca, 30, 34 08820, 08820 El Prat de Llobregat, Barcelona
$11 - $41
Working hours
Mon:07:00-22:59
Tue:07:00-22:59
Wed:07:00-22:59
Thu:07:00-22:59
Fri:07:00-22:59
Sat:07:00-22:59
Sun:07:00-22:59
Firefly
Very good 8.1 / 207 reviews
+34663722166
Barcelona Airport, Building B, Terminal T2, 08820 El Prat de Llobregat, Barcelona
$12
Working hours
Mon:08:00-23:59
Tue:08:00-23:59
Wed:08:00-23:59
Thu:08:00-23:59
Fri:08:00-23:59
Sat:08:00-23:59
Sun:08:00-23:59
Budget
Very good 8 / 73 reviews
902108495
Terminal 1 & 2, Airport Bus T2 to T1 Available, Barcelona, 08820, Spain
$59 - $165
Working hours
Mon:07:00-23:59
Tue:07:00-23:59
Wed:07:00-23:59
Thu:07:00-23:59
Fri:07:00-23:59
Sat:07:00-23:59
Sun:07:00-23:59
Key'n Go
Very good 8 / 6 reviews
+34918344064
(T1), Aeropuerto de Barcelona-El Prat, El Prat de Llobregat - 08820 Barcelona
$35 - $41
Working hours
Mon:08:00-22:00
Tue:08:00-22:00
Wed:08:00-22:00
Thu:08:00-22:00
Fri:08:00-22:00
Sat:08:00-22:00
Sun:08:00-22:00
SIXT
Good 7.9 / 102 reviews
+34871180192
Aeroport T1, 08820, Barcelona
$57 - $194
Working hours
Mon:00:00-23:59
Tue:00:00-23:59
Wed:00:00-23:59
Thu:00:00-23:59
Fri:00:00-23:59
Sat:00:00-23:59
Sun:00:00-23:59
National
Good 7.8 / 32 reviews
+34935219095
Aeropuerto Del Prat, 08820 El, Barcelona
$56 - $191
Working hours
Mon:07:00-23:59
Tue:07:00-23:59
Wed:07:00-23:59
Thu:07:00-23:59
Fri:07:00-23:59
Sat:07:00-23:59
Sun:07:00-23:59
Record-go
Good 7.7 / 1,776 reviews
+34931128227 / +34607570209
Aeroport de Barcelona-El Prat, 08820 El Prat de Llobregat, Barcelona
$9 - $117
Working hours
Mon:07:00-23:00
Tue:07:00-23:00
Wed:07:00-23:00
Thu:07:00-23:00
Fri:07:00-23:00
Sat:07:00-23:00
Sun:07:00-23:00
Nizacars Rent A Car
Good 7.7 / 522 reviews
+34937065967
Carrer de l'Alta Ribagorça, 20, 08820 El Prat de Llobregat, Barcelona
$10 - $91
Working hours
Mon:07:00-21:59
Tue:07:00-21:59
Wed:07:00-21:59
Thu:07:00-21:59
Fri:07:00-21:59
Sat:07:00-21:59
Sun:07:00-21:59
Alquicoche
Alquicoche
Good 7.6 / 63 reviews
+34931184575
Aeropuerto Josep Tarradellas Barcelona-El Prat S/N
$42 - $386
Working hours
Mon:09:00-21:00
Tue:09:00-21:00
Wed:09:00-21:00
Thu:09:00-21:00
Fri:09:00-21:00
Sat:09:00-21:00
Sun:09:00-21:00
Enterprise
Good 7.6 / 55 reviews
+34935219095
Aeropuerto El Prat Terminal 2, C-32B, 08820 El Prat de Llobregat, Barcelona
$56 - $194
Working hours
Mon:07:00-23:59
Tue:07:00-23:59
Wed:07:00-23:59
Thu:07:00-23:59
Fri:07:00-23:59
Sat:07:00-23:59
Sun:07:00-23:59
Flizzr
Flizzr
Good 7.6 / 3 reviews
+34871180192
Baix Llobregat, Barcelona
$51 - $83
Working hours
Mon:00:00-23:59
Tue:00:00-23:59
Wed:00:00-23:59
Thu:00:00-23:59
Fri:00:00-23:59
Sat:00:00-23:59
Sun:00:00-23:59
Drivalia
Good 7.5 / 314 reviews
+34663002496 / +34931147223 / +34663003945 / +34913786004
Av. De Les Garrigues, 49, Pol Mas Blau Ii
$13 - $54
Working hours
Mon:08:00-21:59
Tue:08:00-21:59
Wed:08:00-21:59
Thu:08:00-21:59
Fri:08:00-21:59
Sat:08:00-21:59
Sun:08:00-21:59
Thrifty
Good 7.5 / 37 reviews
+34932983637 / +34902011959
Aeropuerto de Barcelona-El Prat, 08820 El Prat de Llobregat, Barcelona
$44 - $63
Working hours
Mon:00:00-01:00; 07:00-23:59
Tue:07:00-23:59
Wed:07:00-23:59
Thu:07:00-23:59
Fri:07:00-23:59
Sat:00:00-01:00; 07:00-23:59
Sun:00:00-01:00; 07:00-23:59
Ok Mobility
Good 7.4 / 608 reviews
+34971126880 / +34902360636
08820 El Prat de Llobregat, Barcelona
$11 - $120
Working hours
Mon:07:30-22:30
Tue:07:30-22:30
Wed:07:30-22:30
Thu:07:30-22:30
Fri:07:30-22:30
Sat:07:30-22:30
Sun:07:30-22:30
Alamo
Good 7.4 / 184 reviews
+34935219095
Aeropuerto El Prat Terminal 2, C-32B, 08820 El Prat de Llobregat, Barcelona
$55 - $183
Working hours
Mon:07:00-23:59
Tue:07:00-23:59
Wed:07:00-23:59
Thu:07:00-23:59
Fri:07:00-23:59
Sat:07:00-23:59
Sun:07:00-23:59