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Hertz at Barcelona Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Overall the service was excellent , it was my first time hiring a car and I was a little nervous as I had heard a lot of horror stories, I chose Hertz because of the reputation and I was not disappointed.
Cons: Not much to criticise, car park was a bit tight with a brand new car but other than than , very pleased
Cons: Hetz didn’t give us the car we have choosen during the reservation. We were 3 adults and 1kid with 3 luggages and Hertz gave us a small car. We weren’t satisfied at all.
Pros: Customer Service, Efficiency, Friendly and helpful agent
Pros: Friendly staff. We had seen some bad reviews so were a littler nervous.
Pros: Friendly staff, no surprises!
Cons: We rented an electric car and no one explained to us how complicated is to charge it in Barcelona, it was a nightmare.
Cons: There was nobody at the terminal 2 airport for drop off. So I left the key in a box. Sub Sequentially they charged me for a scratch on the car which was previously there on collection. I have sent details via email but they have failed to respond after 4 days.