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Interrent at Lanzarote Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental. This way, you know that all reviews are authentic, verified, and trustworthy.
Cons: The agent did not explain the insurance implications clearly. And despite me clearly stating I only wanted to pay for the basic rental. I have since found out I was charged for all cover insurance. The various subsidiaries involved are not being particularly helpful or easy to contact and I'm now having to take action to recover losses through my credit card.
Pros: Absolutely nothing - Very unhelpful in assisting with the situation. Customer service offered no refund for the terrible service i received - Had to leave without a car and get taxi's at an additional expense. Money was there on my card but your company would not take payment.
Cons: When i turned up to get the car I gave the man my card and he said he could not take payment from it. The card was a debit card for my main account. I told him i don't own a credit card and that the money was on that debit card ready to go. Was told he couldn't help - Then he said the way round it would be to pay an additional 270Euros for insurance. I explained that i already had additional insurance. Strange the card was fine for insurance - TOTAL SCAM - Left without car, no refund offered
Cons: They owe me €40 and even after emailing, calling several times, showing my bank statements and copies of their own documents are refusing to give me the money they owe me.
Pros: all good
Cons: Extra insurance was very expensive
Pros: Worst experience ever when renting a car. Starting from 42£ Online for 5 days I ended paying 318€ in the airport (dirty car on the inside-soiled seats , no air vents, bald tyres...)
Cons: Rude employees in the airport (Lanzarote) when picked the car.
Cons: Advice on insurance was misleading
Pros: There was a slight problem with the gearbox as it was making noise in gear 3.
Cons: Everything that’s been listed.