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Interrent at Lanzarote Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental. This way, you know that all reviews are authentic, verified, and trustworthy.
Cons: The agent did not explain the insurance implications clearly. And despite me clearly stating I only wanted to pay for the basic rental. I have since found out I was charged for all cover insurance. The various subsidiaries involved are not being particularly helpful or easy to contact and I'm now having to take action to recover losses through my credit card.
Pros: Absolutely nothing - Very unhelpful in assisting with the situation. Customer service offered no refund for the terrible service i received - Had to leave without a car and get taxi's at an additional expense. Money was there on my card but your company would not take payment.
Cons: When i turned up to get the car I gave the man my card and he said he could not take payment from it. The card was a debit card for my main account. I told him i don't own a credit card and that the money was on that debit card ready to go. Was told he couldn't help - Then he said the way round it would be to pay an additional 270Euros for insurance. I explained that i already had additional insurance. Strange the card was fine for insurance - TOTAL SCAM - Left without car, no refund offered
Cons: They owe me €40 and even after emailing, calling several times, showing my bank statements and copies of their own documents are refusing to give me the money they owe me.
Pros: all good
Cons: Extra insurance was very expensive
Pros: Worst experience ever when renting a car. Starting from 42£ Online for 5 days I ended paying 318€ in the airport (dirty car on the inside-soiled seats , no air vents, bald tyres...)
Cons: Rude employees in the airport (Lanzarote) when picked the car.
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Rental Conditions
Please check the Rental Conditions for each specific vehicle prior to booking as some conditions, particularly the deposit and deductible, may differ based on the class of vehicle.
The following surcharges may apply: Carbon Emissions Fee.
For rentals lasting 1 to 3 days, mileage is limited to 350 km per day.
For rentals lasting 4 to 6 days, mileage is limited to 250 km per day.
For rentals lasting 7 to 14 days, mileage is limited to 150 km per day.
For rentals of 15 days or more, mileage is limited to 100 km per day. There will be a surcharge for each additional 1km. Details are available at the car rental company's reservation office.
A young driver fee of 44.52 EUR per rental applies to drivers under the age of 25.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
A novice driver fee will apply to drivers who have held their driver license for less than 4 years.
Driver licenses will be accepted if issued in the following country(ies): EU.
Driver licenses from all other countries must be accompanied with International Driving Permit (IDP).
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the following documents are required: passport, valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher.
A deposit for a tank of fuel is required upon collecting the vehicle.
The exact deposit is determined on pick up since the amount is dependent on the vehicle.
If the customer takes the following extra equipment: GPS Navigation system, Child seat (2-4 years of age), Booster seat (4-10 years of age), then an additional amount of deposit will be held on their credit card.
It is possible to pay and leave the deposit only with following payment methods: MasterCard credit card, VISA credit card.
All credit cards must be capable of the following: CHIP verification, PIN verification, Embossed; cards without this capability will not be accepted. The daily limit on the card used for payment must be high enough to cover the deposit. Otherwise, purchase of the following insurance policy(ies): Super Relax Cover is mandatory.
The main driver's full first and last name must be on the credit card without abbreviations.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
One-way rentals are not possible between islands.
International one-way rentals are allowed when requested in advance and for an additional charge, the amount of which varies according to the location.
Details are available from the car rental company's reservation office.
Cross border rentals are allowed only upon previous request.
For more details about permitted destination locations, please contact the Customer service department. Information on the exact fee amount is available by request.
Driving vehicles to Ceuta, Melilla is not allowed. In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Optional extras are subject to the following additional charge(s): Premium Location surcharge, Airport Surcharge.
Delivery/collection service is not provided.
A deposit for a tank of fuel is required upon pick up.
Diesel vehicles are available for an additional charge.
The vehicle must be returned in an acceptably clean condition in order to avoid additional charges.
An administrative fee of 45 EUR will be charged for each request received from the traffic police.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
If the customer is late for a return for more than 59 minutes, extra day charges will apply, in addition to any other rental charges.
Pick-up & Drop-off
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