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Alma Car Hire at Kefalonia Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Nothing really
Cons: Car was a bit older but perfectly serviceable
Pros: Team were very friendly and helpful. They took to time to review the car at collection and were transparent with all the faults. They were very efficient at drop off on reviewing the car. They also ensured we were comfortable with the car and knew how everything worked.
Pros: Professional and super easy
Cons: everything was excellent
Pros: Honest & friendly
Pros: Easy to get the car and return it. The car was in a very good condition. Also, I got extra 3 hours for free without being charged.
Cons: I didn't get the car I wanted. It is true it was written Skoda Fabia or similar. So they respected the contract. However, it is nice to get the car that you wanted and not a similar one.
Pros: After a few days they replaced teh car with something more suitable.
Cons: Provided a very old car with poor brakes and no power. I did not feel safe driving the car with my family onboard.
Pros: Helpful staff and efficient service
Pros: Efficient and friendly staff
Pros: Great car, nice personnel, quick pickup and drop off.
Cons: No complaints!
Pros: good condition of the car, fast service, kind staff onsite
Pros: It was very quick to pick up and drop off the car. The number to call in case of emergency was available 24 hrs even if not used
Cons: The car looked very old and and full of dents and scratches but in the end it was super reliable and never gave us any problems
Pros: Friendly staff
Cons: I was given an extremely old car. The seatbelt broke off from the socket, whilst we were driving. I felt completely vulnerable
Pros: Very friendly staff, didn't try to sell me anything extra, which is unusual for all car hire companies in my experience. Had a really good joint inspection of the car.
Cons: A bit of a walk from the airport building to drag cases (uphill) and no proper footpath to get there, had to be very careful with traffic.
Pros: Fast and efficient service, good price and thorough checks, well worth explained
Cons: All good from my side
Pros: Quick and efficient.
Cons: Car had a lot of issues
Pros: Prompt service
Pros: Staff were kind and considerate, came to our aid when we got a flat tyre. The car hire company was easy to find and easy to arrange.
Cons: Our car was a 7 seater booked for 6 people however it had very little oomph which was tricky when navigating the hills of kefalonia.
Pros: So Friendly, helpful, polite and so hassle free!
Cons: They were perfect
Pros: Very smiley staff
Pros: Great service from the second we arrived. The smoothest car hire I’ve ever had!
Pros: Friendly and efficient service
Pros: The rental agent had been waiting for us due to flight delay (well, 10 minutes, but still :-))
Cons: No rental agent present at the dropp-off. Only the phone call arrangement done. Hopefuly, my deposit will be unlocked soon.
Pros: The windscreen wiper was broken and needed replacing. The back light was cracked. Lots of scratches and missing trim. Needed a overall.
Pros: It was the cheapest car hire available
Cons: The intermittent faul on the lights
Cons: False promises
Pros: office was clean and near airport
Cons: everything else
Pros: Good service up front. But no satisfactory response to complaints on returning car at end of rental period.
Cons: Car quality was poor. Neither value for money (far from it), or fit for purpose. Old, sub standard and poorly maintained vehicle.
Pros: Efficient service
Pros: t was basically a VW Transporter Panel Van with seats in Done 64,000 kms Was battered inside Had scratches on almost every panel No air conditioning in the back No electric windows No central locking Had dirty seats (looked like shit on them) No ‘gate’ between 1st gear and reverse so dangerous when stopping the pulling away in 1st gear. I emailed you twice and phoned during the rental period. I complained to the provider on return.
Cons: t was basically a VW Transporter Panel Van with seats in Done 64,000 kms Was battered inside Had scratches on almost every panel No air conditioning in the back No electric windows No central locking Had dirty seats (looked like shit on them) No ‘gate’ between 1st gear and reverse so dangerous when stopping the pulling away in 1st gear. I emailed you twice and phoned during the rental period. I complained to the provider on return. The supervisor agreed with me
Pros: Very quick and efficient
Cons: Car handle on passenger side didn’t work
Cons: Car was very old and tired
Pros: Efficient, friendly staff and a quick process
Pros: Quick service picking up and dropping of the car
Cons: Instruction for the car could be better and window screenwash container should be filled
Pros: Friendly and efficient service
Pros: good quick service and easy drop off
Cons: The car was very old and not of the quality you would expect for a rental car.
Pros: Excelent service and people working there. Great value and they are willing to match any other quote.
Cons: The building/company I was looking for had a different name. It is next to Ikarus Restaurant on the right as you head away from the airport. The windscreen wipers were shot and virtually useless. Air conditioning causes condensation on the outside of the windscreen at night.
Pros: The staff were efficient and friendly and we were quickly away with the car on arrival and return was completed in 5 minutes.
Cons: Staff were very friendly.
Pros: Friendly and polite
Cons: The car was a junker, they didn't have my booking on their system as it hadn't been confirmed by Discover, despite several confirmation emails to myself.
Pros: Great service, nice people & helpful, great car, ease of pick up and drop off
Pros: Kind and helpful people.
Cons: First car had major issues with the brakes. We brought it back and the person in charge played it down. We received the same model as a replacement. Also with the second car many issues as some sensors didn’t work properly, this caused a lot of unnecessary time spent and headache. Moreover, the “manager” of the car rental was very arrogant. VERY UNSATISFIED OVERALL
Pros: quite efficient
Cons: car was poor
Pros: Place was easy to find right by the airport. Staff were friendly, car was waiting to be picked up. Price was reasonable however that is reflected by the car which i wouldn’t class as brand new but that works for me, not constantly worried about a brand new car.
Cons: There is nothing I didn’t like
Pros: Very pleasant staff and everything clearly explained.
Cons: There was nothing left to not like.