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EXER at Kefalonia Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Very Accomodating and friendly, particulalry Petros
Cons: Δεν μας έφεραν το αυτοκίνητο στο αεροδρόμιο όπως έλεγε στις πληροφορίες μέσα στην σελίδα από την οποία το εκλεισα. Επίσης ζήτησα να το παραδωσω στο αεροδρόμιο αλλά δεν απαντούσε κανείς το τηλεφωνο με αποτέλεσμα να αναγκαστούμε να το πάμε εμείς στον χώρο τους . Το καρεκλάκι που πλήρωσα για να έχω για το παιδί το έβαλαν όπως οπως δεν υπήρχε η εξυπηρέτηση που θα έπρεπε . Θα έπρεπε να είναι όλα έτοιμα και να μην χρειαστεί να φτιάξω εγώ κάτι
Cons: Waited for over an hour with my wife and baby. Called 3 times and was told they would be there soon. A person arrived to pick us up who couldn’t speak English. He took us to a gravel covered patch of land with a shed. The young adult who spoke to us informed us despite making us wait and having multiple chances to tell us on the phone; they had actually given the car away because they expected us earlier in the day so cancelled it without attempting to contact us. Terrible.
Cons: No card machine !?
Cons: Exer is just a broker. The car rental company which was called “DiffeRENT” tried to steal from me 25€ because they said I was arriving too early, before 8, when they opened because the airplane landed early. But I actually left the terminal at 08.05. Definitely a scam. Never ever again this company.
Pros: Speed of picking up car
Cons: I was given the wrong car, in a very poor state. I was only allowed to pay in cash and came with the wrong fuel amount / policy. There was no pre-existing damage report. I was charged for lacquer peel in 'damages', which was clearly age related but I had no photos to prove otherwise. Again there was an insistence on paying in cash, or the threat of police involvement if I did not pay. My worst car rental experience to date
Cons: None of the given phone numbers worked. Car company did not show up at airport and when we finally found the phone number and they said they’d be at the airport in 30 mins, no one showed up.
Cons: No Armand no insurance
Cons: car a bit old than expected