EXER at Kefalonia Airport

Pros: Agent was very helpful,no nonsense at pick up or drop off

Cons: A little difficult to find, better signage at air port exit would help

Pros: Great to deal with & really friendly & helpful. After dropping the car off, they drove me to the airport, which was really appreciated.

Cons: nothing

Pros: Tutto lo staff e in particolare Alex sono stati gentili, chiari, veloci e anche molto simpatici. Procedure chiare e veloci, ti aiutano anche dando spiegazioni e consigli su isola e spiagge, consigliato!

Pros: Everything

Cons: Nothing

Pros: Great service nothing to report

Pros: Quick pick up and drop off. Car clean and modern

Cons: It’s a good 8 minutes walk along a road and then their car park is dusty stones

Pros: personal and friendly

Cons: couldn't use the check-in online service, computer system down on arrival but they 'went manual' very quickly and sorted the situation.

Pros: The team were very helpful and also very mindful to ensure that they did everything with regards to ensuring that you were comfortable with the financial transactions

Cons: Nothing that I can comment on, everything was good.

Pros: Very happy with the car, happy with the price. The agent, Alex, was very helpful and thoughtful. Thank you.

Cons: All was good.

Pros: The customer service agents are kind and enthusiastic. They respect their customers.

Pros: The staff were super friendly and exceptionally helpful when we realises we had requested the wrong car. They went out if their way to make sure we got what we needed with no fuss. When we returned the car, agai. The staff we quick and efficient and very friendly. Fortunately, everyone spoke English, which made up for our ignorance. We would definitely recommend the company and plan to use them again in the future.

Cons: We have nothing to complain about. We are completely satisfied with the service we received.

Pros: Everything

Cons: Nothing

Pros: Really friendly

Cons: Nothing

Pros: The process of picking up the car took a little longer, the check of the condition of the car was very thorough. The car was in great shape. My satisfaction.

Pros: Excellent service, nice and very helpful staff

Pros: We booked a car for 5 days. Pick up really fast and agent really kind. At drop off the agent also take us to the airport departures. The deposit was immediately given to us during the drop off. It was all perfect.

Cons: Nothing

Pros: Helpfull and patient service

Cons: The car arrive with very low amount of fuel.

Pros: Very kind and professional

Cons: the car was a bit old (kilometres) and not very powerful, but it still did its job

Cons: Place signs in the Kefalonia airport telling customers where to go to pick up the car.

Pros: Very efficient service, new cars

Cons: -

Pros: The staff at EXER were incredible. Polite and courteous. No attempt to try and sell us anything we didn't need. We got a beautiful, new, spotless car.

Cons: The experience was great. Full marks.

Pros: Poor - issues with x2 daulty cars. Unhelpful

Cons: Easy to licate

Pros: Really good service and reassuringly honest. The Kefalonia road network isn't exactly super clean and pothole free and the agent was completely chilled about condition.

Cons: The car wasn't clean enough really, on the inside or out, but it didn't matter too much. As soon as you leave the airport there's so much dust and sand you'd struggle to keep it immaculate anyway!

Pros: They gave me a car after an accident with a smashed back-left corner, and unsurprisingly there was a fuel spillage and the fuel dropped from 5/8 to 1/8 within 5 km!

Cons: Almost everything. Terrible experience.

Pros: The. Staff were very professional and friendly, nothing to much trouble

Cons: Did not have the car we requested, but they sorted it out eventually

Pros: Very Accomodating and friendly, particulalry Petros

Cons: Δεν μας έφεραν το αυτοκίνητο στο αεροδρόμιο όπως έλεγε στις πληροφορίες μέσα στην σελίδα από την οποία το εκλεισα. Επίσης ζήτησα να το παραδωσω στο αεροδρόμιο αλλά δεν απαντούσε κανείς το τηλεφωνο με αποτέλεσμα να αναγκαστούμε να το πάμε εμείς στον χώρο τους . Το καρεκλάκι που πλήρωσα για να έχω για το παιδί το έβαλαν όπως οπως δεν υπήρχε η εξυπηρέτηση που θα έπρεπε . Θα έπρεπε να είναι όλα έτοιμα και να μην χρειαστεί να φτιάξω εγώ κάτι

Cons: Waited for over an hour with my wife and baby. Called 3 times and was told they would be there soon. A person arrived to pick us up who couldn’t speak English. He took us to a gravel covered patch of land with a shed. The young adult who spoke to us informed us despite making us wait and having multiple chances to tell us on the phone; they had actually given the car away because they expected us earlier in the day so cancelled it without attempting to contact us. Terrible.

Cons: No card machine !?

Cons: Exer is just a broker. The car rental company which was called “DiffeRENT” tried to steal from me 25€ because they said I was arriving too early, before 8, when they opened because the airplane landed early. But I actually left the terminal at 08.05. Definitely a scam. Never ever again this company.

Pros: Speed of picking up car

Cons: I was given the wrong car, in a very poor state. I was only allowed to pay in cash and came with the wrong fuel amount / policy. There was no pre-existing damage report. I was charged for lacquer peel in 'damages', which was clearly age related but I had no photos to prove otherwise. Again there was an insistence on paying in cash, or the threat of police involvement if I did not pay. My worst car rental experience to date

Pros: Nothing

Cons: None of the given phone numbers worked. Car company did not show up at airport and when we finally found the phone number and they said they’d be at the airport in 30 mins, no one showed up.

Cons: No Armand no insurance

Pros: people

Cons: car a bit old than expected