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AddCar at Crete Airport Chania
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: The lady from the office called to confirm the pick up address and the directions ( as slightly confusing). Once we reached, our car was ready for collection, we requested a VW Golf but was provided with Nissan Pulsar, the car was spacious and clean but very basic with no sensors or reverse camera. The service was friendly and the overall experience was good
Pros: Nothing!
Cons: Car had multiple issues with key starting car/ wireless key was not consistently working on startup. Very frustrating. Car brakes were bleeding down at stoplights.
Pros: NOTHING
Cons: The worst car I've ever hired. Terrible experience with staff from AddCar / Minoas The car had a slipping clutch, service light showing and warning light. Would not reverse park uphill so requested another vehicle which was provided. On return I had agressive abuse from the dealer, saying I was a terrible customer and the original car was OK. Shocking, unproffesional behaviour and not what is expected.
Pros: They never met us at the airport, even after we called them. We had to use another vendor
Cons: They never met us at the airport, even after we called them. We had to use another vendor
Pros: Enjoyed that the agent waited in the airport and picked me up with the car
Cons: Unhappy with the deposit hold
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 26.
Maximum rental age is 74 years.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 2 year(s) before the date of the commencement of the rental.
Driver licenses will be accepted if issued in the following country(ies): EU.
Driver licenses from all other countries must be accompanied with International Driving Permit (IDP).
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if it is accompanied by a regular driver's license, is issued by an official authority or government-authorized organization, and is in physical (not digital) form. For driver licenses from countries not party to the International Driving Permit treaty, an official translation of the license must be presented with the original license.
In order to pick up the car, the renter and each additional driver must present the following documents: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher.
Details are available from the car rental company's reservation office.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
The vehicle must be returned in an acceptably clean condition in order to avoid additional charges.
The supplier will hold the vehicle for 59 minutes after your scheduled pick-up time as long as it is within their normal business hours. After this time, your booking may be canceled without refund.