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Ace Rent a car at Valencia Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Pickup at airport Valencia was not very clear because it was with another agency desk.
Pros: Car itself was fine.
Cons: High pressure, scaremongering sales tactics to sell expensive insurance. Refusal to offer the price on our voucher. Will never use again.
Cons: Ace does not have offices at Valencia instead uses ok mobility, the sign for ace was less than a5 in size and hidden we had to ask several other companies where they where, 2 did did not know!!! Very poor information took over 30 mins just to find the office by which time a que had formed ahead of us.
Pros: Pretty straight forward once we found them - they were not called Ace Rent a Car
Cons: They asked us to fill out a form online, then had to write down the exact same information on paper, what is the point in doing both?
Pros: Not much if anything
Cons: Ace was not the company at the airport, it was a different company - nothing on the paperwork indicated this and it took several (3+) phone calks and over an hour to locate appropriate vendor.
Pros: Modern spacious car for a competitive price.
Cons: Being charged €100 for alloy wheel damage that was not caused by me.
Pros: NOTHING AT ALL
Cons: I WAS ROBBED, AND I WILL BE TELLING THE WORLD ON MY FACEBOOK PAGE ABOUT YOUR RIP OFF PRACTICES