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Alamo at Valencia Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Quick service
Cons: No support with flat tire. Left alone in the middle of the road. No contact except road assistance that was not helpful. Car needed maintanance. Additional cost not reimbursed yet. Deposit did not came back after 12 days. Replacement car below the level of the one reserved.
Pros: The guy David was so helpful and the free upgrade was really nice also we will definitely rent here again
Pros: Friendly and knowledgable clerk.
Cons: The car oil service had not been done and it was complaining about that when started.
Pros: Nothing. Really unhelpful
Cons: Nothing. Really unhelpful
Pros: Friendly staff
Cons: My initial car hire agreement was for an automatic car which was what i expected. Discovery cars/Alamo changed my initial car but DID NOT include on the details that the new car was a manual vehicle.
Pros: Good to deal with and helpful
Cons: like all on car hire companies not having a process to return car quickly.
Pros: Very fast and efficient
Pros: Nerraha was just amazing and so professional. Her service excellence is world class. Just because of her service and approach I will always go back to Alamo
Pros: Thorough, options offered, no banter about insurance coverage, knowledgeable agent.
Cons: Fuel tank was very low.
Pros: As above
Cons: As above
Pros: Got off flight to find car was canceled I had no vehicle with a small child In family group extremely disappointed and haven’t had explanation or refund yet
Pros: Relatively new car
Cons: Fuel not given full. Had to wait
Pros: very good like i said in the other comment. Natasha is a very kind person that was thinking with me and find solutions. gracias for that.
Pros: The staff were very helpful and friendly.
Cons: There was a little difficulty in finding the office.