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Victoria Rent a Car at Valencia Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: Quoted price and pick up. However the shuttle bus was very difficult to find and not explained on the documentation
Cons: After returning the the car both condition and fuel was checked and were ok. Thee next day we were charged €180 for 4 minor scratches at places that were already marked as damaged when we pick up the car. Also only 90% of the fuel charge was returned while 100% was promised on full return. I could forward the invoice charged by Victoria. It really feels like a scam.
Pros: Service was good. After return recieved a suspisious e-mail about damage but still received the full deposito back. Little strange but overal it was ok! Chemo na good service
Pros: The guy who gave us the car was fantastic.
Cons: Nothing.
Pros: Nothing
Cons: Waited 1 hour for shuttle. Car a category smaller Poor staff
Pros: very reliable party without any hidden costs or trying to scam you like other does
Cons: the pick-up and delivery of the car
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
Mileage is limited, there will be a surcharge for each additional km.
A young driver fee applies to drivers under the age of 24.
There is no maximum age.
A senior driver fee applies to drivers over the age of 76.
The driver license must have been issued by authorized authorities at least 2 year(s) before the date of the commencement of the rental.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Driver licenses will be accepted if issued in the following country(ies): United Kingdom, EU countries.
Driver licenses from all other countries must be accompanied with International Driving Permit (IDP).
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the following documents are required: passport, valid driver license, credit card on a main drivers name, booking voucher.
In order to pick up the car, domestic renters must present the following documents: passport, valid driver license, credit card on a main drivers name, booking voucher, proof of home address (e.g. Utility bill).
A local renter is defined as a renter who is a resident of Spain. A local renter is defined as a renter who has a license issued in Spain and who is flying into the country without a return ticket.
A deposit for a tank of fuel is required upon collecting the vehicle.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Additional charges will be applied.
The first additional driver is allowed free of charge. Certain additional drivers are subject to both an Additional Driver fee as well as either a Young Driver or Senior Driver fee.
Delivery/Collection service is available only by previous request.
Additional charges will be applied. Details are available from the rental company's reservation office.
Winter tires are not mandatory in Spain.
Snow chains are recommended in icy/snowy conditions, especially when traveling in mountainous areas.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 60 minutes.
If the customer is late for a return for more than 59 minutes, extra day charges will apply, in addition to any other rental charges.
Pick-up & Drop-off
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