Victoria Rent a Car at Valencia Airport

Pros: Het hoofdkantoor in calpe was perfect, ze stonden ons goed te woord en losten problemen snel op.

Cons: Kantoor in Valencia was slecht, ze waren chagrijnig, hadden het overduidelijk te druk, hebben ons niet de juiste auto meegegeven en spreken zeer gebrekkig Engels waardoor communicatie zeer moeizaam verliep. We hebben niet de category auto gekregen waarvoor we geboekt hadden, dit is ons niet verteld bij aankomst en afleveren. Daar kwamen we later zelf achter. En van een van de auto’s was de band lek, er er bleek een spijker in te zitten. Het hoofdkantoor heeft verschil aan ons terug betaald.

Pros: Great service! The team was extremely helpful, friendly, and responsive. They took the time to explain all the rental conditions and insurance clearly, which we really appreciated. Thank you from Anna and the rest of the ladies for making our experience so smooth and enjoyable. We highly recommend this company! ⭐⭐⭐⭐⭐ Best car rental in Valencia!!!

Pros: Seamless booking and paperwork, friendly staff and efficient shuttle service.

Cons: The only thing I didn’t like was the 30 euros deduction from the fuel holding when it was only about 10% diesel consumed from the full tank we did the previous night.

Pros: They offer good value for the money

Cons: they charge money from credit card instead of blocking money only

Pros: nice and efficient people

Cons: nothing

Pros: De prijs is goed

Cons: Slechte auto’s, een klant voor ons kreeg ook een auto mee die niet starten. Ook kregen wij een auto mee die niet goed was na telefonisch contact werd er niets mee gedaan je word niet terug gebeld. Na DiscoverCars gebeld hebben werd er actie ondernomen en moesten een uur er naar toe rijden en weer terug dus onnodig benzine verreden en jammer van de tijd.

Pros: Оформление было быстрым, корректным и понятным.

Cons: По прилету в аэропорт Валенсия, пришлось звонить, чтобы меня забрали и привезли в пункт получения авто. Больше не удобств не было.

Pros: good full coverage agreement !

Pros: Super recomendable

Cons: Todo perfecto

Pros: Quick service.

Cons: I don't like that the assessment of the vehi le return is done after I have left the car.

Pros: it was perfect

Pros: They were very helpful and nice. I was late for both pick-up and dropsuri off and they were very understanding. They've waited for me and didn't charge me for that. The car was literaly squicky clean and better than the one i booked.

Pros: - Quickly anwsers - We are not alone, DC is not just a website it a real company which take care of client services

Cons: DC has no power to force provider avoidding charging client fraudulently like Victoria Car. you should exclude them from your suppliers list, they have very bad score on trust pilot

Pros: Nothing

Cons: This rental service is extremely disappointing and feels like a scam. First, they tried to remove the free driver that was originally included in the offer. Upon arrival, I had to wait over an hour and a half for an airport pickup because no one was answering the phone. Instead of just blocking the required amount, they took all the money, which led to extra charges on my credit card. On top of that, they charged over 60 euros for cleaning minor dirt on the plastic mats. When returning the car,

Pros: There is nothing to dislike about their service

Pros: Quoted price and pick up. However the shuttle bus was very difficult to find and not explained on the documentation

Cons: After returning the the car both condition and fuel was checked and were ok. Thee next day we were charged €180 for 4 minor scratches at places that were already marked as damaged when we pick up the car. Also only 90% of the fuel charge was returned while 100% was promised on full return. I could forward the invoice charged by Victoria. It really feels like a scam.

Pros: Service was good. After return recieved a suspisious e-mail about damage but still received the full deposito back. Little strange but overal it was ok! Chemo na good service

Pros: The guy who gave us the car was fantastic.

Cons: Nothing.

Pros: Nothing

Cons: Waited 1 hour for shuttle. Car a category smaller Poor staff

Pros: very reliable party without any hidden costs or trying to scam you like other does

Cons: the pick-up and delivery of the car

Pros: friendly and quick service , car upgrade

Pros: Helpful attitude of the young man

Cons: Really grumpy and unhelpful older man

Pros: Good

Cons: Oil needed changing and tires air

Pros: Friendly staff, prompt service, good price. Would highly recommend!

Cons: N/A

Pros: Cheap andcefficoent drop off at end of holiday

Cons: Working instructions for pickup ands some issues with one of the cars not addressed when picked up

Pros: Nice car and staff.

Cons: Pick up at the airport - delay in answering phone.

Pros: Clean car. Great communication from service agent on dropping off vehicle.

Cons: Not happy to be charged a ‘late arrival’ fee and being told we ‘had’ to take Victorias fully comp insurance when we had our own Excess insurance.

Pros: Friendly and efficient staff

Pros: Car in good condition. Efficient service.

Cons: Car speakers were not working.

Pros: They were super nice. Originally we were supposed to rent the car for 6 days, but two days before picking up the car we decided to rent the car only for a 5 days. We were afraid that we would have to pay for original rental period, but after my call to they’re main office they told me that I have to pay only for 5 days although I made this change relatively late.

Cons: When you’re picking up the car properly check the car and report every damage greater than 1 cm, because the guy which was making the check of the car with me told me that they doesn’t have any evidence of the car. So it’s in your interest to report everything you find on the car. Truth is, the during drop off the car they’re car check is let say very fast 🙂

Pros: The people were friendly and there was no quibble.

Cons: The car I was provided with was not equivalent to the one advertised.

Pros: Great service, would use this again

Pros: Great service - let down by discover not updating collection point information

Cons: The role discover cars played

Pros: Nothing

Cons: Attitudes of staff Being forced to pay extra for things or told we’d be dropped off without a car at the airport Refusing to take our payment method Shouting at us with our young baby and feeling scared and vulnerable Given a much smaller car than we ordered and told we can’t have anything else Car had multiple warning lights on but they wouldn’t help or check just told us to leave

Pros: I liked zero deposit

Cons: That s fine

Pros: Clean and new car. What I asked for

Cons: At first I’ve not understood the agency was not at the airport and I needed to pick a shuttle. But great communication in the phone helped out.

Pros: We were not waiting long at the airport for pick up

Cons: Can’t think of any thing really. Seats in the car a little grubby.

Pros: Good car and courteous efficient staff

Cons: I didn't expect to have to call the office to send out a pickup. This caused a delay. Other companies seemed to come on a regular basis without a call.

Pros: Very efficient, we called for the pick up, only a few mins from the airport

Cons: we didn't find where to pick up the car we got help from other car rental driver

Pros: Friendly and helpful.

Cons: Took a long time to do all the paperwork.

Pros: value for money

Cons: the petrol tank was 1/3 full also on the documents its was written 100% full. i was promised that i will get the money back ( about EURO 60 ) but so far got nothing

Pros: service oke maar auto met veel KM stand

Pros: Once we agreed to pay extra as mentionned in contract, the agent arrived immediatly

Cons: Time spent at arrival to find the shuttle, than had to phone to ask where shuttle was (they had our flight arrival)