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Victoria Rent a Car at Valencia Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Clean car. Great communication from service agent on dropping off vehicle.
Cons: Not happy to be charged a ‘late arrival’ fee and being told we ‘had’ to take Victorias fully comp insurance when we had our own Excess insurance.
Pros: Friendly and efficient staff
Pros: Car in good condition. Efficient service.
Cons: Car speakers were not working.
Pros: They were super nice. Originally we were supposed to rent the car for 6 days, but two days before picking up the car we decided to rent the car only for a 5 days. We were afraid that we would have to pay for original rental period, but after my call to they’re main office they told me that I have to pay only for 5 days although I made this change relatively late.
Cons: When you’re picking up the car properly check the car and report every damage greater than 1 cm, because the guy which was making the check of the car with me told me that they doesn’t have any evidence of the car. So it’s in your interest to report everything you find on the car. Truth is, the during drop off the car they’re car check is let say very fast 🙂
Pros: The people were friendly and there was no quibble.
Cons: The car I was provided with was not equivalent to the one advertised.
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
If the customer plans to drive a large number of miles, he/she must return to the local car rental office to inspect the vehicle before reaching 2000 km.
A young driver fee applies to drivers under the age of 25.
Maximum rental age is 85 years.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 2 year(s) before the date of the commencement of the rental.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Driver licenses will be accepted if issued in the following country(ies): United Kingdom, EU countries.
Driver licenses from all other countries must be accompanied with International Driving Permit (IDP).
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the following documents are required: passport, valid driver license, credit card on a main drivers name, booking voucher.
It is possible to pay and leave the deposit only with the following payment methods: Visa Debit Card, MasterCard credit card, VISA credit card, MasterCard debit card.
If the customer wishes to use Visa debit card, MasterCard debit card, he/she will be required to purchase Super Collision Damage Waiver (SCDW).
Only cards issued in the main driver's name are accepted.
American Express, Prepaid cards is/are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Crossing country borders is allowed to the following countries: Andorra, Portugal, Gibraltar.
Information on the exact fee amount is available by request.
Details are available from the car rental company's reservation office.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
Underage additional drivers are also subject to a young driver fee.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
The first additional driver is allowed free of charge.
Delivery/Collection service is available only by previous request.
Additional charges will be applied.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 60 minutes.
Pick-up & Drop-off
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