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Firefly at Valencia Airport
CV-37, VALENCIA AIRPORT SNC, OFFICE AT CAR PARK
0034637184599
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:10:00-18:00
Tue:10:00-18:00
Wed:10:00-18:00
Thu:10:00-18:00
Fri:10:00-18:00
Sat:10:00-18:00
Sun:10:00-18:00
Key box
No
Customer Ratings and Latest Reviews
Value for money
Ease of finding
Agent helpfulness
Pick-up speed
Drop-off speed
Car cleanliness
Car condition
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
SS
United Kingdom
Opel Corsa
9/17/24
Pros: Fast
Cons: Always check every scratch before you leave and make sure they record it. They were inconsistent with me, relaxed and saying all was ok when i collected it, but going over it with a fine tooth comb on return. Equally on the full-full policy, it was slightly under 100% when collected and they were thats ok, but when i brought it back they queried it and wanted a receipt from a petrol station less than 10 km from the airport, which they had not mentioned at collection.
DH
United Kingdom
Opel Corsa
2/18/23
Pros: All good. Staff great.
Cons: Nothing
PW
United Kingdom
Seat Leon
9/7/22
Pros: friendly and quick
Cons: there was a fair bit of minor damage to car that wasn't listed on form that we pointed out to them before taking car away
MB
Netherlands
Opel Corsa
7/10/20
Pros: Absolutely nothing.
Cons: I had to wait 2 X 1 hours before I had the car. Once at the desk, I would sign anything to get away. The full to empty is a rip off deal: its not mentioned on your website I had to pay 35 euro for the "service of tanking" + fuel. The rental agent of firefly was unpolite, angry, aggresive and a criminal.
Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Mileage: 600 km per rental, Collision Damage Waiver (deductible: € 1000.00), Theft Protection, Third Party Liability (TPL), Airport surcharge, Free modifications, State Tax.
Driver requirements
Minimum rental age is 25 years.
A Young driver fee is not applied.
There is no maximum age.
A senior driver fee applies to drivers over the age of 70.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
Driver licenses will be accepted if issued in the following country(ies): EU countries.
Otherwise, the renter must provide an International Driver Permit (IDP).
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In addition to documents mentioned previously, the customer will need the following: passport, valid driver license, credit card on a main drivers name, booking voucher.
A Young driver fee is not applied.
There is no maximum age.
A senior driver fee applies to drivers over the age of 70.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
Driver licenses will be accepted if issued in the following country(ies): EU countries.
Otherwise, the renter must provide an International Driver Permit (IDP).
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In addition to documents mentioned previously, the customer will need the following: passport, valid driver license, credit card on a main drivers name, booking voucher.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card and will be released within 30 days after drop-off.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
Optional extras and services
Available special equipment: Child seat (2-4 years of age), Booster seat (4-10 years of age).
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Certain additional drivers are subject to both an Additional Driver fee as well as either a Young Driver or Senior Driver fee.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Certain additional drivers are subject to both an Additional Driver fee as well as either a Young Driver or Senior Driver fee.
Fuel policy
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid additional charges.
Business hours
Service outside of business hours is available by request and for an additional charge.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 30 minutes.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 30 minutes.
Pick-up & Drop-off
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