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Protection & coverage

Basic protection concepts

Do I need to upgrade my insurance if I upgrade my car?How to check if my personal insurance policy is accepted by the rental supplier?Understanding Insurance Offers at the Rental DeskWhat does deductible mean and how much is it for my rental?What is a Collission Damage Waiver (CDW)?

Discovercars full coverage

Do I need to leave a security deposit if I purchase Full Coverage online?Full Coverage covers up to a certain limit. Who pays for the remaining damage cost?How can I add, remove or extend Full Coverage after my booking got confirmed?How do I request compensation under Full Coverage?How much does Full Coverage cost?

Rentalcover

Can I view and download my RentalCover documents and invoice?How and when will I receive my payment?How do I cancel, extend or shorten my RentalCover protection?How do I contact RentalCover?How do I make a claim?

Sincera

Can DiscoverCars.com intervene in a Sincera claim?Does Sincera cover the security deposit deduction?Does Sincera require a police report for all claims?How can I add, remove, or extend Sincera coverage?How do I contact Sincera directly?

Mobility Protection

What is Mobility Protection, eligibility and requirements?What does Mobility Protection cover, and what is not included?What should I do if my rental car breaks down or I have an accident?How do I submit a claim, and how long does it take to get reimbursed?How can I add or cancel Mobility Protection?

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