Does Sincera require a police report for all claims?
While Sincera doesn't always need a police report for every claim, they will ask for one if another person or vehicle was involved, or if the rental agreement you signed at the desk requires it.
Step-by-Step Guide:
Was another vehicle, a pedestrian, or someone else's property involved?
If so, Sincera will need a police report to process your claim. Keep in mind, this also includes things like vandalism or a parked-car hit-and-run, even if the other person is unidentified!
Take a quick look at the contract you signed at the rental counter. Many local teams ask you to report any damage to the police, even a minor solo scratch, to keep your rental coverage active. If the local supplier needs a report, Sincera will need one too.
When filing your claim at SinceraInsurance.com, go ahead and upload the police report if you have one.
If the police weren't able to come out for a minor solo accident (and your rental agreement didn't require a report), you can simply provide a highly detailed written description of what happened.
"I just scratched the car against a wall in a parking garage, so I definitely don't need a police report."
This usually depends on the rental supplier's rules. If the local team charges you for the damage because a police report wasn't filed as outlined in their contract, Sincera might not be able to cover the costs either. It's always best to follow the guidelines in your specific rental agreement!
"My parked car was damaged overnight, but since I don't know who did it, there is no 'third party' involved."
Situations like a hit-and-run or vandalism still count as third-party involvement. Filing a police report for these incidents helps Sincera see exactly what happened while you were safely parked and away from the vehicle.
💡 Did You Know?
While the SinceraInsurance.com claims portal lets you submit a claim without attaching a police report, leaving it out when it's needed can slow down your review process. Uploading all your documents right upfront is the best way to get a quick and easy resolution!
What To Do Next:
Take a quick look at the rental agreement you signed at the desk to double-check the local team's police reporting rules. Once you have your police report (or your detailed written statement for minor solo damage), head over to SinceraInsurance.com to file your claim!
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