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How do I contact Sincera directly?

Reaching out to Sincera Insurance is easy, and the best way to connect just depends on what you need! 
To file a claim, simply visit Sincera's dedicated digital portal. 
For everything else, like asking questions, extending or cancelling your policy, our friendly DiscoverCars.com team is here to help you directly.

Step-by-Step Guide:

1To Make a Claim

Just head over to SinceraInsurance.com. This secure portal is where you'll submit your documents, communicate with their claims team, and get your reimbursement started.

2To Ask a Question

If you have general questions about your coverage limits or policy rules, our team has you covered! 
Simply visit the DiscoverCars.com Help Centre or log in to the "My Booking" page for quick assistance.

3To Cancel Your Policy

You can easily cancel your protection right through the "My Booking" section on the DiscoverCars.com website before your pick-up time.

Expectation:

"I can just call Sincera to ask about my policy or email them my documents."

Reality:

Because Sincera is a digital-first company, they streamline everything through their web portal rather than using a public phone line or email. This helps them process claims much faster! For any general service questions, they just have our DiscoverCars.com team lend a hand.

Expectation:

"Since I booked with DiscoverCars, I can just email my claim documents to DiscoverCars support."

Reality:

To get your claim processed as quickly as possible, we ask that you upload your documents directly to SinceraInsurance.com. Sending them to our support team can slow things down, since we aren't able to process them on our end.

💡 Did You Know?

While Sincera acts as the technical expert that handles the actual claims processing, DiscoverCars.com takes care of setting up your coverage and providing your day-to-day customer service. It’s a great team effort to keep you protected!

What To Do Next:

If you're ready to file a claim, simply head over to SinceraInsurance.com to get started. 
For anything else you might need, just send us a quick message through the DiscoverCars.com Help Centre. We’re always happy to help!

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