I bought Sincera but the voucher says Full Coverage. Which one do I have?
"Full Coverage" is simply the name of the protection package you added to your trip, and "Sincera Insurance" is the wonderful company that provides that specific policy for you.
Step-by-Step Guide:
Sincera is the team that actually created it. We act as the store where you found it, and Sincera is the provider backing your coverage.
Take a quick look at your booking voucher or the "Rental Conditions." Under the protection section, it lists "Full Coverage" as your service.
You can easily view your specific coverage document attached to your confirmation email, which confirms Sincera as the team behind your Full Coverage.
"I made a mistake at checkout and bought the wrong insurance."
Rest assured, your booking is exactly right! You selected our "Full Coverage" package, and Sincera is simply the company providing that protection behind the scenes.
"Since my voucher says Full Coverage, I can just use the general DiscoverCars.com claim form."
Because Sincera provides your specific Full Coverage policy, we just need you to use their dedicated portal at SinceraInsurance.com for any claims, rather than our general "My Booking" page.
💡 Did You Know?
Sincera coverage includes some great extra benefits as part of your "Full Coverage" package, like covering misfueling costs and even paying for taxi expenses (up to €300) to help you get away from an accident scene safely!
What To Do Next:
Keep your voucher handy for your trip!
If you ever need to review your coverage details or make a claim, just head directly to SinceraInsurance.com.
If you decide to cancel your policy before your trip begins, you can easily do that right here on our DiscoverCars.com "My Booking" page.
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