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Planning your trip & vehicle info

Choosing your vehicle

Does the car have Bluetooth or Apple CarPlay?How to read SIPP codes for car categories?How can I check the boot size of the car?Is the car I booked 4x4 or All-wheel drive (AWD)?What provisions do you have for customers with disabilities?Can I choose the exact model or colour of the car I booked?

Extras & add ons

Can I request specific equipment like a tow bar or roof rack?Can my pet travel in the car?Do you provide drivers for vehicles?Does the car have a toll device or vignette included?Is winter equipment (tires, chains, ski racks) available and what are the fees?What kind of child seats are available?

Driver & license requirements

Do I need an International Driver’s Permit (IDP)?How long do I need to have held my driver’s license to rent a car?How old do I have to be to rent a car?I changed my name. Will you accept with different names on them?My driver’s license has recently been renewed. Will it be accepted?What is the maximum age at which I can rent a car?Will my driver’s license be accepted?

Rental policies & rules

How do you count rental days?How does the fuel policy work?What is the mileage policy for my rental?What’s the difference between the Terms and Conditions and the Rental Conditions?What’s the longest rental period available?Where can I find the rental conditions?

Booking basics

DiscoverCars’ Choice - what does that mean?How can I apply my discount?How to create an account with DiscoverCars.com?The offer I had chosen is no longer available. How can I find it again?Where can I add my membership number from the rental supplier?What is the Deposit-Free (No Deposit) Product?Can I book a car for someone else?Can I book more than one car under my name?

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