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Before you book

Choosing your vehicle

Can I choose the exact model or color of the car I booked?Does the car have Bluetooth or Apple CarPlay?How can I check the boot size of the car?How to read SIPP codes for car categories?Is the car I booked 4x4 or All-wheel drive (AWD)?What provisions do you have for customers with disabilities?

Extras & add-ons

Can I request specific equipment like a tow bar or roof rack?Does the car have a toll device or vignette included?Is winter equipment (tires, chains, ski racks) available and what are the fees?What kind of child seats are available?Can my pet travel in the car?Do you provide drivers for vehicles?

Driver & license requirements

Do the name on my booking, driver license, and credit card need to match?How long must I hold my driving license? What if it was recently renewed or issued?What is the minimum and maximum age to rent a car? Are there young or senior driver fees?What is an International Driving Permit (IDP) and do I need one?Will my drivering license be accepted?

Rental policies & rules

How do you count rental days?What is the mileage policy?What’s the difference between the Terms and Conditions and the Rental Conditions?What’s the longest rental period available?Where can I find the rental conditions?How does the fuel policy work?

Booking basics

Can I book more than one car under my name?DiscoverCars’ Choice - what does that mean?How can I apply my discount?How to create an account with DiscoverCars.com?The offer I had chosen is no longer available. How can I find it again?Where can I add my membership number from the rental supplier?Can I book a car for someone else?What is the No Deposit Option?

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