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Before you book

Driver & license requirements

I changed my name. Will you accept with different names on them?How old do I have to be to rent a car?How long do I need to have held my driver’s license to rent a car?What is the maximum age at which I can rent a car?Do I need an International Driving Permit (IDP)?My driver’s license has recently been renewed. Will it be accepted?Will my driver’s license be accepted?

Rental policies & rules

How do you count rental days?What is the mileage policy for my rental?What’s the difference between the Terms and Conditions and the Rental Conditions?What’s the longest rental period available?Where can I find the rental conditions?How does the fuel policy work?

Booking basics

Can I book more than one car under my name?DiscoverCars’ Choice - what does that mean?How can I apply my discount?How to create an account with DiscoverCars.com?The offer I had chosen is no longer available. How can I find it again?Where can I add my membership number from the rental supplier?Can I book a car for someone else?What is the Deposit Free Option?

Extras & add-ons

Can I request specific equipment like a tow bar or roof rack?Does the car have a toll device or vignette included?Is winter equipment (tires, chains, ski racks) available and what are the fees?What kind of child seats are available?Can my pet travel in the car?Do you provide drivers for vehicles?

Choosing your vehicle

Does the car have Bluetooth or Apple CarPlay?How can I check the boot size of the car?How to read SIPP codes for car categories?What provisions do you have for customers with disabilities?Can I choose the exact model or color of the car I booked?Is the car I booked 4x4 or All-wheel drive (AWD)?

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