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Does the car have Bluetooth or Apple CarPlay?

Not necessarily! These tech features depend on the specific car model and trim level you receive at the rental desk. While many suppliers frequently update their fleets with modern vehicles, features like Bluetooth, Apple CarPlay, or Android Auto cannot be guaranteed unless they are explicitly listed as included for your booked car category.

Step-by-Step Guide:

11Remember the "Or Similar" Rule

When you book, you reserve a car category (like “Compact” or “SUV”), not a specific make or model. Even if the example photo shows a vehicle with a large touchscreen, the actual car you receive might be a different model in the same class that doesn’t include all the tech features.

22Contact the Supplier

If smartphone integration is important for your trip (for hands-free navigation or apps), we highly recommend calling the rental supplier directly using the phone number on your voucher. They can give you a good idea of which vehicles in their fleet include these features.

33Bring Backups

Because tech features are optional, it’s a smart travel tip to pack a phone mount, AUX cable, and USB car charger—so you’re ready even if your assigned car is a simpler model.

Expectation:

"I booked a 2024 model car, so it definitely has Apple CarPlay."

Reality:

Rental fleets include a wide mix of new and slightly older vehicles. Suppliers often provide the base trim of a model for their fleet, which may only have a standard radio without advanced smartphone integration.

Expectation:

"The car in the picture has a big screen, so it definitely has built-in GPS navigation."

Reality:

A digital screen doesn’t always mean navigation. Built-in screens often control the radio or basic settings only. The actual GPS software is frequently disabled by the supplier unless you pay an extra daily fee or an SD card rental to activate it.

💡 Did You Know?

Because built-in GPS and CarPlay are not guaranteed, it’s smart to download offline maps (like Google Maps or Waze) to your phone before traveling. That way, you can navigate perfectly even without car tech or if cell service is limited.

What To Do Next:

If your car pick-up is upcoming, contact our support team to add a “Special Request” note to your booking for Bluetooth or CarPlay. While the supplier can’t guarantee it, they will do their best to accommodate you based on vehicle availability.

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