Turisprime at Fuerteventura Airport

Cons: staff at collection point were quite ignorant, almost like they were annoyed we were there both on collection and return car and price were fine....just the staff

Cons: Only one gripe. The car was where it was supposed to be but the local agent (Turisprime) wasn't there. I had to call for further instructions.

Pros: app pick up instructions totally incorrect..after 45mins waiting at aisle c-137 telephoned the contact number Avis answered the call & instructed me to come to the Avis desk in the terminal. ok car collected but was not registered at this airport & therefore it took 45mins to exit the avis car park.

Cons: bad instuctions

Pros: drop off back was fine just dropped the keys and went

Cons: Although i filled everything thing online and paid car was not ready and had to wait 45mins agent did not explain the delay until I asked him why he was making numerous phone calls

Cons: Despite the instructions provided it was virtually impossible to figure out where to pick the car up from. It was only by accident that I asked an agent from Avis for help that it became clear that they dealt with the pickup. The car was parked ina public car park which I then had to pay to get out of!!

Pros: Easy and fast booking - I booked at 7am for a pick up same day at 11am

Cons: Nothing

Pros: Efficient once finally found where to collect from as no signs allowed at the airport for the company.

Cons: very strict on the rules of fuel, having to hand in a receipt of where I filled the car. I did a total of 140km my whole 8 day trip. This wouldn’t be an issue if the rest of the service was to such standard. The car itself was not the car I booked. Being told the car I got “is better” but actually being much worse. The drivers seat had chocolate on it, the door had mud up it on the inside. Car smelled like wet dog. The passenger seat was filthy. the wipers were useless and didn’t clear windows.

Pros: Friendly staff.

Pros: Nice car, much better than expected. Also cheap rental. Easy to make the reservation.

Cons: The rental desk was hard to find. We had to ask several information points for the rental desk location. There were two names on the reservation to look for when arrived on airport. However it was not mentioned on the documents that Avis was the name to look for. But that was really the only negative thing to mention.

Pros: It was very hard to found location of the car.

Cons: Asking me for another insurance.

Pros: It was not made clear to pick up the car from Avis desk.

Pros: Very efficient staff

Pros: Ease of the process

Cons: it was not identified anywhere as being associated with AVIS

Pros: Very good price

Cons: Pickup Location confusing

Pros: Rien. J'étais d'autant plus déçue que j'avais gardé un super souvenir de mes deux précédentes locations aux Canaries. Là, c'était pire qu'en France !!!

Cons: Ce que j'ai coché : la difficulté à trouver le lieu de Loc et quelqu'un, l'attente, le souci d'assurance, l'insistance pour que j'en prenne une autre, les exigences. Et pour couronner le tout, le niveau de lave-glace était à zéro.

Pros: The service was fast and really kind

Cons: The conditions of the wheels were terrible! Super old and consumed

Pros: Nothing

Cons: They rented a car that was not available. Family of 5 with lots of luggage so we dented an estate car and got a small i30. As they are not present at the rental locations and get another operator to provide the car there is no come back or help. Either take the car offered or rent another one! Avis person who explained how it all works was very helpful. Will never use Turisprime again.

Pros: Easy drop off

Cons: Really hard to find the location where to pick the car up from and the car was dirty inside and car cut out when started from cold also tired where low pressure. no brake down contact details.

Pros: Nothing had to wait 30 minutes for my car having the booking at 10M arrived 11am car not there and still had to wait 30 minutes car not clean the board was full of dust plus we had problems with tyre pressure they send someone next day to check it and he deleted the error from the board after he left came back because the tyres were losing pressure. They don't even have a desk for turisprime you have to go to Avis desk. Definitely never again with this company

Pros: The actual signage is AVIS we had to ask another car rental company where the turismo rental desk was need to incorporate turismo

Pros: good price and car was good for us. easy return

Cons: didn't know that Avis were dealing with Turisprime cars. agent was slow to find our car

Pros: Initial instructions about picking up the car were unclear - otherwise brilliant

Cons: Initial instructions about picking up the car were unclear - otherwise brilliant, why not just say use the Avis desk?

Pros: Friendly, quick and not complicated.

Cons: Couldn't see a sign for Turisprime anywhere. Had to use google maps to get as close as possible. The actual booth was located where another car rental company was.

Pros: But I did not expect a lot.

Pros: Value for money

Pros: Excellent service-girls :)

Cons: dirty car

Pros: excellent help at pick up

Cons: got a bit lost trying to find the car pick up a clear phone number would be helpful

Pros: Samochód czysty, prawie nowy i ładny.

Cons: Problem ze znalezieniem gdzie samochód do odbioru. Wystarczy podać, że stoi w punkcie AVIS

Pros: Friendly and efficient

Cons: We weren't sure where to go as it was the Avis office we needed but hadn't been told that so I had to ring up from the parking lot

Pros: Friendly, good service, clean car

Cons: It was hard to find the place to go to get the car as the details about the location were incorrect.

Pros: Time spent picking up the car And dropping off the Car Was super quick

Cons: The idication to find the desk wasnt correct, i was obligate to call the office

Pros: Would be easier if you mentioned that you need to pick up via Avis office

Pros: Good price, clean car in good condition. Nice staff. Their insurance was 36 cents cheaper than the one discovercars offers. :-)

Cons: My confirmation said I have to go to car park Nr 124 but nobody was there and also no info sign. The one phone number was a call center, and nobody picked up the other phone for 2-3 tries. Several other people had the same issue. Turned out we had to go to the avis office 2 or 3 rows further.

Pros: Value for money

Cons: First car I was given didn’t make it out of the car park before warning light came on - took 30 mins to sort, but they did sort it for me

Cons: The car was dirty