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Budget at Fuerteventura Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Quick and easy collection
Pros: Fast, informative, friendly desk workers, online check in is very convenient. Car was in perfect condition.
Pros: Leaving the key was great
Cons: Everything else
Cons: When booking I didn’t no I had to pay more money
Pros: The check in process was very efficient
Cons: Car was not cleaned properly and the condition was poor. More scratches on it than initially declared and a tyre with low pressure - when I pointed it out I was told to just put some air in it and call if there is an issue. Also the fuel deposit turned out to not be a deposit but a charge. The so called no worry policy when there is a fuel station on site at the airport and to be told just bring it back empty for 80 Euros. I thought I would get the difference back - it's a very poor trick.
Pros: Price and availability of cars
Pros: Dropping off the car was great
Cons: When collecting the car at car hire desk lady was very persuasive trying to get us to purchase breakdown cover for extra charge of 7 euros a day, telling us if we breakdown we will have to arrange our own way of getting car back to rental company, which meant ringing breakdown and being charged 105 euros! We have hired many rental cars and never had to pay for this before, it has always been included in the price. Just another way to try and get more money from you by scaring you.
Pros: The staff in the airport office was ok.
Cons: The person at pick up location was unkind and patronising. When I said that the car was dirty she was teaching me that the island is very windy and cars get dirty. I have been coming to this island for 9 years, never had a car that was dirty inside as this one. I have photographs. I brought it back cleaner than it was given to me. On the way back I was told to wait to hand in the key and someone to check that the car was ok. I arrived 20 minutes earlier than the booked time. Not impressed.
Pros: only one more person in cue before me
Cons: pointing out miniscule marks on car i could not see,not dents
Pros: Everything was easy
Cons: I couldn't find discover cars gas it was at the budget desk
Pros: Nice car
Cons: When I booked my car online you guys made me pay for an extra insurance. At the office they told me that you guys have another one witch is better etc. So I had to pay 70€ more. Why you put the people to pay for an extra insurance if you guys offer another one at the desk ? Waste of money
Pros: They swapped the car after we had a tyre issue
Cons: Being asked for a receipt to prove we had just filled the car up when they don’t offer the same when collecting it
Pros: Car was fine. It's convenient at the airport.
Pros: Polite and profesional
Cons: They billed me 60 Euros for a scratch on a plastic hub cap not even alloy just a cheap plastic cover and when I was showing agant pic of when I colected car and that it looked like it was already there they were not interested.
Pros: Customer service at airport, the lady was very easy to deal with!
Pros: A lot of online automation re booking and condition and quick confirmation by email afterwards that all was in order on drop off.
Pros: No hassle pick up and very nice car
Cons: Had a little problem finding the office
Pros: Quick and efficient
Pros: collection was simple
Cons: I ordered an estate and ended up with a hatchback. The fuel filler cap panel was loose. This was not obvious when collecting the car. It came off on the motorway and I was charged
Pros: It was quick service and the staff were very friendly.
Pros: I get the car in 5 minutes and returned less then a minute. Very fast and good company :)
Cons: The engine of the car was very weak compared to other Cars of the same class.
Pros: Very helpful
Cons: No one available to check the car when I dropped it off, still waiting for my deposit.
Pros: Amazing value and efficient staff
Pros: The worker stayed nearly three hours after his shift ended to ensure I had a car.
Pros: Extremely easy and so efficient. Amazing staff too! 10/10 would recommend!!
Pros: Very straight forward, no problems
Pros: Defects on the car were pointed out and recorded on arrival. All personnel were extremely helpful and pleasant.
Cons: There was nobody to inspect the car when we returned it. Although we knew there was no further damage.
Pros: Very friendly and professional
Cons: Asked for an extra 3 days rental and quote was for as much as previous 28 days.
Pros: Easy to find
Cons: It would be great to be given a direct number for the branch rather than head office.
Pros: A) Found the service desk easily and agent efficiently sorted out the paper work. B) Car was found easily C) VW Golf was clean & great to drive D) Late on I had to change the drop off time. This was done without any fuss. E) Returning the car was a simple efficient process.
Cons: I have nothing to complain about.
Pros: Agent at airport pickup friendly, pleasant and helpful
Pros: Very quick, friendly and efficient
Cons: I appreciate we can only expect a similar model to what was requested but a C3 Citreon quality was not that of a VW Polo and because of this, it would make me rethink the service. BTW, staff were lovely to deal with.