Fuerteventura Airport (FUE), Fuerteventura, Spain - Canary Islands
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Driver's country of residence is United States of America (USA) and age is 30-65
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TopCar at Fuerteventura Airport

Ctra, El Matorral, s/n, 35610 Puerto del Rosario, Las Palmas
0034 928 860 760
Pick-up instructions
Our TopCar office at the airport of Fuerteventura is located in the arrivals hall. Fuerteventura airport is located 5 kilometers from the capital of the island, Puerto del Rosario, and within its municipal boundaries. The access to the airport is done through the FV-1.
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:07:00-23:00
Tue:07:00-23:00
Wed:07:00-23:00
Thu:07:00-23:00
Fri:07:00-23:00
Sat:07:00-23:00
Sun:07:00-23:00
Key box
No

Customer Ratings and Latest Reviews

Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car

Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.

United Kingdom
Volkswagen Polo
April 21, 2024

Pros: Top car was good, discover cars was useless

Cons: Discover car

Czech Republic
Volkswagen T-Cross
April 19, 2024

Pros: Very easy and quick.

Italy
Fiat 500
April 7, 2024

Pros: There was a car available.

Cons: The car was old and didn't work properly.

Iceland
Citroen C3
April 3, 2024

Pros: Easy to access and positive staff.

Cons: Nothing we didn't like.

Ireland
Toyota Aygo
March 29, 2024

Pros: it was ok

Cons: car, quality of car, was promised Toyota and i got fiat ( can you see the difference)

United Kingdom
Dacia Duster
March 24, 2024

Pros: Very efficient and helpful staff.

United Kingdom
Toyota Aygo
March 23, 2024

Pros: Efficient Allowed use of 2nd driver's bank card

Cons: Advice? Book car on arrival, NOT through a broker like 'Discovercars'. There are plenty of decent companies like TopCar to choose from!!

United Kingdom
Hyundai Bayon
March 22, 2024

Pros: Simple no fuss service

Cons: Pick up times were too long

United Kingdom
Fiat 500
March 13, 2024

Cons: Car a little underpowered

United Kingdom
Volkswagen T-Cross
March 10, 2024

Cons: Not the car I booked.

Slovakia
Jeep Renegade
February 26, 2024

Cons: We spent more than 1 hour in rental agent

United States of America (USA)
Mini One Cabrio
February 21, 2024

Pros: Quick pickup, right in the terminal. Reasonable insurance.

Cons: Car was pretty dirty and pretty beat up. Kinda given for the island, cleaning the interior windows should be automatic. A wash and a vacuum would have been nice.

United Kingdom
Suzuki Vitara
February 14, 2024

Cons: They don't block the deposit amount on your credit card, they charge it, so when you get it back, you get less money because of currency exchat charges. Long story short I lost aroung £50 because of that.

United Kingdom
Dacia Duster
February 13, 2024

Pros: The service provided by topcar was one of the best I have ever experienced. The staff at both the collection and drop off were extremely professional and helpful. If I have the opportunity I will definitely use them again.

Cons: Nothing

United Kingdom
Toyota Aygo
January 31, 2024

Pros: Staff are professional, polite and friendly. Efficient service.

Cons: Car was clean but it needed further cleaning, for example steering wheel. They should provide with a mobile phone holder.

United Kingdom
Citroen C3
January 30, 2024

Pros: All worked well after long queue at airport desk.

Cons: Excessively long wait at in-terminal pick-up desk, perhaps because of being lunchtime and/or difficult customers ahead of me.

United States of America (USA)
Hyundai i10
January 17, 2024

Pros: Car was dirty when I picked it up.

United Kingdom
Audi Q3
January 15, 2024

Pros: Quick service and no hustle with return. Roll down the ramp on the way to airport and done.

Cons: All cars should have tinted back windows considering the location as it is sunny every day but I guess it is standard for all rentals so not really a complaint, rather preference.

United Kingdom
Citroen C3
January 15, 2024

Pros: Efficient

Cons: The car pick up queue was quite long so it took us a while but it might have just been a particularly busy day

Italy
Dacia Lodgy
January 14, 2024

Pros: Very very good

Belgium
Kia Stonic
January 4, 2024

Pros: everything!!

Cons: nothing!

Poland
Hyundai i10
December 30, 2023

Pros: Quick service on the service desk. Helpful guys at the parking when we picked up our car.

Cons: We received another car that was mentioned at the document by service manager at the service desk. And lady at the parking cannot find the car))). At the end everything was good. The car was clean but windshield of the car was old, there was a lot of glare and it was difficult to drive driving during sunny hours.

United Kingdom
Toyota Aygo
December 24, 2023

Pros: It was all good.

Ireland
Citroen DS4
December 23, 2023

Pros: Polite and efficient customer service

United Kingdom
Citroen C3
December 20, 2023

Pros: Good car, easy quick return

Cons: Time spent picking up the car was around 40 min

United Kingdom
Dacia Duster
December 18, 2023

Pros: Polite and professional staff. Ease of booking.

Czech Republic
Fiat 500
December 12, 2023

Pros: Liked their service , taking for 5th time , this time we didn't take extra insurance and they blocked 900 euro - be ready for that , 5 business day to unlock money

Cons: Idk, always good and kinda cheap had the cheapest car there fiat 500 and Suzuki sx4- all the best quality

United Kingdom
Toyota Aygo
December 10, 2023

Pros: On airport Easy pick up and drop off

Cons: Abrupt staff in reception in airport

United Kingdom
Citroen C3
December 8, 2023

Pros: Quick and efficient

United Kingdom
Renault Clio
December 7, 2023

Pros: Efficient

Cons: Efficient

United Kingdom
Renault Clio
December 5, 2023

Pros: Quick and efficient at check in desk. Friendly staff

Cons: No written confirmation when returning car to confirm deposit would be returned. Car had lots of damage on collection but not listed on contract I had to sign. Car condition not good.

United Kingdom
Dacia Duster
November 23, 2023

Pros: good service

Cons: all was good

United Kingdom
Hyundai Bayon
November 20, 2023

Cons: Waited for 2 hours to be served. The queues where huge and there was insufficient staffing levels at the two desks in the airport

United Kingdom
VW Transporter
November 17, 2023

Pros: It’s was easy and efficient the whole process.

Cons: The car could have been a bit newer as the windows in the back didn’t work but we got by with the noise.

United Kingdom
Jeep Renegade
November 16, 2023

Pros: Efficient, polite and friendly given we had to upgrade on arrival in the rental area due to increased numbers of our party

Cons: Rear set of seats would not latch in position.

Lithuania
Toyota C-HR
November 15, 2023

Pros: Professional, quick, speaking English

United Kingdom
Citroen C3
November 15, 2023

Pros: Initially, v good at desk, but all went downhill once we got to car collection!

Cons: We were given the completely wrong car! It didnt match the paperwork, was damaged, dirty, lacking fuel, and because it was the wrong car we couldnt get out of the car park. We were contacted the following day by Top Car asking us which car we had?????? They had no idea?

United Kingdom
Toyota Aygo
November 15, 2023

Cons: Taking deposit instead of just holding amount

United Kingdom
Citroen C3 Aircross
October 21, 2023

Cons: I got smaller car what I ordered but was a brand new

Netherlands
Audi Q2
October 16, 2023

Pros: Efficiency

Cons: The car was an older model but still good value for money

United Kingdom
Nissan Qashqai
October 15, 2023

Pros: Very quick and efficient pick up

Cons: Desk queues extremely long

United Kingdom
Volkswagen T-Roc
October 14, 2023

Pros: Great car, fast pickup/drop-off. No issues during the rental.

Cons: Difficult to refill fuel to original level. Would be better if cars were provided with a full fuel tank.

United Kingdom
Toyota Aygo
October 13, 2023

Pros: All good

Cons: Nothing-it's a car rental!

United Kingdom
Fiat 500
October 12, 2023

Pros: Nothing

Cons: Everything

United Kingdom
Volkswagen Polo
October 12, 2023

Cons: The car was not very clean, high mileage and A/C did not work. Had to return it next day and exchange for working model.

United Kingdom
Citroen C3
September 27, 2023

Pros: Very efficient service at the airport.

Cons: The car had a lot of superficial damage and the hire company took the deposit and didn't simply block the amount from my credit card, costing me a £20 transaction charge.

Luxembourg
Hyundai i10
September 27, 2023

Pros: Hassle free, desk easy to find in the airport.

Cons: Harder to find on the parking lot, the wait at the airport desk was WAY too long!

Netherlands
Volkswagen T-Cross
September 26, 2023

Pros: Top arrangement

Cons: Everything went smootly

Switzerland
Fiat 500
September 23, 2023

Cons: The air conditioning didn't work and the only option to replace the car was to drive back to the airport to get a new one. In my opinion, bad service.

United Kingdom
Seat Arona
September 5, 2023

Pros: nothing! also when returning I was asked to go and hover the car for sand or face a fine. I explained I had the premium insurance and nothing. 100% will not be using and will be raising a complaint

Cons: felt lied too and force to pay the addition insurance or leave the large deposit. if it is a 3rd party they have the duty of care to communicate and not miss-sell.

Hungary
Volkswagen T-Roc Cabrio
August 22, 2023

Pros: Gyors, egyszerű, pontos.

Cons: Nincs ilyen.

United Kingdom
Volkswagen T-Cross
August 21, 2023

Cons: Paperwork advised the fuel tank was 7/8 full, however, upon collecting the car, the tank was only half full. I was not given the opportunity to check the fuel level prior to signing the paperwork and therefore paid for approximately £20 of petrol that I did not use.

Slovakia
Volkswagen T-Cross
August 9, 2023

Pros: Trunk was super small for SUV. Couldn’t fit 4 bags :)

United Kingdom
Renault Captur
August 6, 2023

Pros: Very dast

Cons: Nothing

United Kingdom
Skoda Fabia Combi
August 2, 2023

Pros: Friendly and helpful staff

Cons: No water in washer bottles!

United Kingdom
Volkswagen Polo
July 30, 2023

Pros: Easy to collect and drop off. Very useful that car had Apple CarPlay. It would be good to be able to request cars with this feature when booking.

Cons: Few dents in the car but this wasn’t really a problem.

United Kingdom
Citroen C3 Aircross
July 28, 2023

Pros: Friendly and amazingly quick for both pickup and dropoff, never experienced a faster service for either.

United Kingdom
Fiat 500
July 16, 2023

Pros: Good English. Efficient clear and fast.

Cons: Car very badly scratched scuffed bumped and damaged

Portugal
Toyota Aygo
July 8, 2023

Pros: Fast and efficient

Netherlands
Citroen C3
July 7, 2023

Cons: Het mega lange wachten om de auto op te halen, ruim 1 1/2 uur bij de balie gestaan, de dame werkte zo tergend langzaam en niet efficiënt. En er werd gezegd alle kosten zijn inbegrepen maar of je nog wel even je eigen risico wilt afbetalen. Je vult thuis alle gegevens in inclusief creditcard en rijbewijs gegevens, of je bij de balie dit schriftelijk weer wilt doen. En dan gaat de dame handmatig alles verwerken in de pc, of een wel erg langzaam tempo.

United Kingdom
Mini One Cabrio
July 4, 2023

Pros: Agents was rude. Did not help when I showed him I had a written email confirming the free additional driver

United Kingdom
Citroen C3 Aircross
July 2, 2023

Pros: Easy to find

Cons: long que to pick up car

United Kingdom
Citroen C3
June 27, 2023

Cons: We were told if we didn’t take extra insurance we’d have to leave a £500 deposit. We took the extra insurance. When we went to our car it was scuffed and dinted all around the car. We went to the staff and said we wanted it noting. He said have you taken the extra insurance? Yes we said. Then it’s fine don’t worry he said. All I can say is that if we didn’t take it, I dare say we would have been charged the deposit of £500.

United States of America (USA)
Renault Captur
June 25, 2023

Pros: Pick up and drop off was super easy. Great staff

Poland
Toyota Corolla
June 24, 2023

Pros: I believe they are the best car rentals on the Canary Islands

United Kingdom
Toyota Corolla
June 23, 2023

Pros: They were very quick and easy to deal with. Surprisingly didn't try to upsell me incessantly like some other companies do

Cons: There wasn't much of an inspection when picking up the car so had to make sure to picture all the evidence myself as though bigger dents in the car were listed there was a lot of big scratches to the car that were not, they didn't question them when I returned so I assume they don't care much about scratches

United Kingdom
Citroen C3
June 22, 2023

Pros: Great service

Cons: 500€ deposit

United Kingdom
Citroen C3
June 19, 2023

Pros: Quick pickup

Cons: I had already paid for full insurance but was forced to either pay another jnsurance at the airport or accept a £500 deposit taken against my card

United Kingdom
Renault Captur
June 18, 2023

Pros: Once all the paperwork was done, they got us into our rental car quickly and on our way

Cons: The car had a small dent and a few marks on it. Which was fine as we took a video of the car before we left the airport.

United Kingdom
Citroen C3
June 5, 2023

Pros: fast service

Ireland
Citroen C3
June 2, 2023

Pros: Perfect service

Cons: Cheap car

Italy
Citroen C3
May 21, 2023

Pros: All, perfect car, Office position in the airport, car position in the airport….realy fast in operation

Poland
Citroen C3
May 17, 2023

Pros: Everything was OK and the price was reasonable

Cons: The long line :(

United Kingdom
Citroen C3
May 9, 2023

Pros: Free child car seat

United Kingdom
Toyota Aygo
May 2, 2023

Pros: Very polite, friendly and helpful staff! Everything was quick, smooth and easy. Good car! We decided from now- Top car is our favourite company we will use them services everywhere it’s possible.

Cons: Everything was perfect 👍

United Kingdom
Renault Megane
April 18, 2023

Pros: Easy pick up....easy drop off....

United Kingdom
Volkswagen Polo
April 16, 2023

Pros: Super easy pick up and drop off. Car was perfectly adequate for what we needed. Would use again.

United Kingdom
Renault Captur
April 16, 2023

Pros: Bad customer service to date

Cons: Didnt get the car I paid for, paid more for an automatic and got a manual as the car was not available when we arrived at the airport. I did complain and got told I would receive no compensation despite paying more and getting less of a service and car. Recommend not using this company if you can avoid it!!!!

United Kingdom
Volkswagen Caddy
April 14, 2023

Cons: Was supposed to be a VW, got a Dacia (not an equivalent in my book) was the worst car I've ever driven, red fault light came on after 2 days, they wouldn't believe it was a red light, had to drive it back to the airport, 60km round trip and ended up with a Peugeot (again not a VW in my book)

Spain
Volkswagen Caddy
April 11, 2023

Pros: Nothing tbh

Cons: Being overcharged. Condition, car type and age of vehicle.

United Kingdom
Citroen C3
April 7, 2023

Pros: Convenient pick up point and helpful staff

Cons: Very long queue to pick up. Also we queued for about 10 minutes in the arrival hall behind several other people. It was only when they gradually moved away we could see a small sign on the desk saying to go around to the other side of the kiosk. We then had to join the very long queue on the other side.

Denmark
Citroen C3 Aircross
April 5, 2023

Pros: Very easy.. Our vacation startet instant

United Kingdom
Citroen C3
March 24, 2023

Pros: Everything was fine, staff were excellent, car was good, a bit scuffed in places.

Cons: Insurance arrangements are always confusing, I bought full insurance when booking but staff tried to sell me something extra. Don't undertsand why I had to sign a E500 deposit. It all feels like a scam to get us to buy something we don't need and makes car hire more difficult than it should be. It makes me feel suspicious of companies - actually all of them, not just you.

United Kingdom
Citroen C3
March 23, 2023

Pros: Disliked their attitude.

Cons: Car was damaged all round. Sun visor dropped off broken. Topcar rep said she did not understand, when I took it in the office in my hands. Changed car, with just the same body damage all around.

Sweden
Citroen C3
March 11, 2023

Pros: Short quee. Good contact with personal.

Cons: Not so clean. Wrong measure on the fuel note.

Sweden
Citroen C3
March 11, 2023

Pros: No long quee.

Cons: -

Kazakhstan
Citroen C3 Aircross
March 11, 2023

Pros: Almost no line in the airport. Quite quick process of getting the car and leaving it. Very professional and kind personnel . The vehicle was in a very good shape.

Cons: extra insurance to travel to other islands. Cicar allowes to travel between canary islands with no extra pay. And in general Cicar gives better offer on the vehicle plus insurance. But this is my second awesome experiense with TopCar and I will stay with you guys!!! thank you very much for excellent service in car rent field....

United Kingdom
Citroen C3
March 8, 2023

Pros: We made a mistake with our starting date and the company sorted the problem our very efficiently.

Italy
Toyota Aygo
March 8, 2023

Pros: Everything ok with car but there was 0 washer fluid which was an issue with all the wind and sand

United Kingdom
Renault Megane
March 8, 2023

Pros: Speed

Cons: Did not advise of bumps and scratches although when asked they confirmed that they had been noted.

Denmark
Citroen C3
March 7, 2023

Pros: Friendly attitude

Belgium
Citroen C3
March 6, 2023

Cons: The warning sign “air pollution” came on 3 days after receival of the car. We contacted and informed a representative of the rental car agency. We were allowed to keep driving nu

Netherlands
Renault Captur
March 5, 2023

Pros: Great service and overall experience.

Cons: Long queue to pick up the car (few flights landing). Tank was 6/8 which is impossible to return correctly. The windows fluid was empty

Estonia
Renault Trafic
March 4, 2023

Pros: We got to push our return time onwards an hour, counter desk staff was very nice

United Kingdom
Toyota C-HR
March 4, 2023

Pros: Super fast check in and check out

Ireland
Toyota Aygo
March 4, 2023

Pros: Fast and efficient service

Cons: Nothing

Poland
Toyota Corolla
March 3, 2023

Pros: after the formalities were completed (this initial administrative phase has taken some time), picking up the car in the parking area was superfast.

Cons: the car had many scratches and dents - well, we had the full insurance but the pleasure to drive such a car was lost

United Kingdom
Skoda Fabia STW
February 28, 2023

Pros: Car was a bit of a wreck but did the job

United Kingdom
Renault Megane
February 23, 2023

Pros: Generally efficient but they did allocate a car, which they gave me paperwork for but wasn't in car oak when I went to get it! As a result got an upgraded car.

Cons: The promise of an almost instant refund of my deposit which has yet to materialise.

Spain
Citroen C3
February 15, 2023

Pros: Excellent thank you

Netherlands
Mini Cooper Cabrio
February 12, 2023

Pros: It was easy and like I said, a solid contract.

Cons: The fact that I had to pay more then €60 for a second driver. I should be included for a holiday. The shape of the car was not that good. Lots of scratches and the roof (we had a soft top convertible) had 2 holes in it. That is not €500 worthy

United Kingdom
Volkswagen Polo
February 3, 2023

Pros: Quick and efficient

United Kingdom
Toyota Aygo
January 25, 2023

Pros: Efficient and fast.

Cons: The car was in bad condition. The clutch needs urgently to be replaced. Body work terrible. No windscreen water. Very dirty. A real old banger!

Ireland
Volkswagen Polo
January 21, 2023

Pros: liked the speed and ease of maintenance, girl in reception very friendly.

Cons: I didn’t like the dirty car, the car had a completely broken chassis. I paid quite a lot of money to get such a bad car

United States of America (USA)
Volkswagen Polo
January 18, 2023

Pros: Superfast and easy process, nice representatives. 10 out of 10 rate customer service

Switzerland
Toyota Aygo
January 10, 2023

Pros: Lots of cars available. Car was in good condition and worked well.

Cons: Office staff were slow and not particularly friendly.

United Kingdom
Citroen C3
January 8, 2023

Pros: Quick easy & efficient

Cons: Don't refund your deposit straight away not good when you have £500 tied up 😒

Italy
Toyota Aygo
January 8, 2023

Pros: I thought the luggage space would be bigger from eve description

United Kingdom
Citroen C3
January 6, 2023

Pros: Nice that they give extra driver for free. Have used many’s times. No problems ever.

United Kingdom
Citroen C3
January 4, 2023

Pros: East process

Cons: Expensive very basic car

United Kingdom
Citroen C3
December 28, 2022

Pros: Always polite and prompt

Cons: Nothing not to like

United Kingdom
Citroen C3
December 28, 2022

Pros: I liked that you could add another driver free of charge and car seats for children also as those add ons were quite pricey with other companies I'd looked at.

Cons: Nothing.

United Kingdom
Volkswagen T-Roc
December 12, 2022

Pros: Great service,

Cons: A bit of a que to return the vehicle

United Kingdom
VW Caddy
December 5, 2022

Pros: They did help on transferring a new van to me, but not after thinking I was lying about the first van having an engine fault.

United Kingdom
Renault Captur
November 19, 2022

Pros: The car was available at the airport and it was not too busy either. I preferred that agent offered me additional insurance but did not push for it.

Cons: There was no information shared about the existing damage on the car, this is kept on the system and not shared with the rental customer which is silly. I had to take pictures of all scratches and dents instead of getting them all on a paper and look at exceptions. The cars were not very clean on the outside and the wiper did not clean the glass properly.

United Kingdom
Citroen C3
November 14, 2022

Pros: Friendly staff who were tentative and kind.

United Kingdom
VW Golf
November 2, 2022

Cons: MONEY STOLEN FROM ME, I had money stolen from me when I left a deposit. I was charged £736 taken as a deposit and they returned £562 and tried to claim it was a fluctuation in the euro! See you in court!

United States of America (USA)
Citroen C3 Aircross
October 21, 2022

Pros: close to the terminal

Cons: nothing

United Kingdom
Toyota Aygo
October 18, 2022

Pros: The gentleman who took the car ba k said everything was fine we didn’t even use the car as myself and husband were poorly on holiday

United Kingdom
VW Polo
October 12, 2022

Pros: Great rep, very straight forward pick up/drop off

Cons: The car was awful, dozens of knocks and dents and dirty

United Kingdom
Skoda Fabia STW
October 6, 2022

Pros: Easy to find, swift, helpful staff.

Cons: All good.

United Kingdom
Toyota Aygo
September 25, 2022

Pros: Fast and simple service. No hard upselling of additional insurance etc.

Cons: Our Fiat 500 was relatively cheap - so no real complaints, but the clutch was close to failure (having done less than 46k km mileage), plus there was a cigarette burn on the drivers seat when we collected the car.

United Kingdom
Citroen C3 Aircross
September 14, 2022

Pros: the desk was easy to find and the staff were very friendly and efficient. I was offered an upgrade for more money, which I declined. I also decline their insurance because I had my own. The was no sales pressure in either case. I would definitely use again

United Kingdom
Citroen C3
September 7, 2022

Pros: My second time renting with them, friendly and efficient.

United Kingdom
Skoda Fabia STW
September 6, 2022

Pros: Easy drop off

Cons: Car was not what was ordered. No childrens car seats when I asked for 2. No washer fluid. Emergency light on

United Kingdom
Toyota Aygo
August 21, 2022

Pros: It was right there at the airport, competitively priced and straightforward.

Cons: Can't think of anything I didn't like

United Kingdom
Renault Captur
August 17, 2022

Pros: Friendly and helpful staff, nice new clean cars

Cons: Not applicable

United Kingdom
Citroen C3
August 12, 2022

Pros: Fairly quick dropoff

Cons: The car itself. Lots of dents, wouldn't class it as a C£ or eqivilent.

United Kingdom
Citroen C3
August 5, 2022

Pros: Asked once if I wanted the full cover insurance which I declined because I'd already got cover in place.

Cons: Kiosk in arrivals had two operators, and around 10 people waiting in the queue. We later discovered there were operators in the exit of arrivals but we was never called round, we were left to wait.

Portugal
Citroen C3
August 2, 2022

Pros: Easy to find, fast with the paperwork

United Kingdom
Citroen C3
August 2, 2022

Pros: All went nice, quick and easy.

United Kingdom
Renault Captur
July 11, 2022

Pros: Once we got to the desk the Team there were extremely helpful.

Cons: Minor niggle, because my credit card was swiped for deposit (200 Euro) this was actually put through rather than just held. This resulted in me having to pay transaction charges when the deposit was reimbursed (which was done quickly) of 10.50 GBP which was not expected.

United Kingdom
Toyota Aygo
July 6, 2022

Pros: Great little car

Cons: The over 1 hour of waiting at checkin desk for car key

United Kingdom
Citroen C3
June 16, 2022

Pros: The agent I picked up the car from receives 5 stars from me for her excellent service. The other agents involved after I decided the extend the hire rental 0 stars.

Cons: Do not take advantage from a returning customer by charging them a higher rate from the initial daily rental. Keep the same rental especially when you have a lot of cars still waiting to go out and be rented. DISSAPOINTED !

United Kingdom
Toyota Aygo
June 14, 2022

Pros: Car was swapped relatively easily

Cons: They should have brought replacement car to us & not given us a car that was not fit for purpose

United Kingdom
Toyota Aygo
June 9, 2022

Pros: Smooth collection and drop off. Good English spoken . Clear carpark signs . Value for money

United Kingdom
Citroen C3
June 9, 2022

Pros: Quick and very helpful

Cons: Slightly old and dented car, but it did the job. Also the booster seas weren't very clean

United Kingdom
Citroen C3
June 8, 2022

Pros: after slight damage to car they have been very helpful

United Kingdom
Seat Ibiza
May 2, 2022

Pros: Drop off was relatively easy

Cons: They didn’t accept my full coverage, the person was not pleasant ( she really didn’t want to be there ) , the whole pick up took so long …very disappointing and frustrating to be forced to pay twice for coverage!!!

United Kingdom
Citroen C4 Cactus
May 2, 2022

Pros: Nothing

Cons: The car was a cheap budget car with very basic engine and terrible suspension and steering in the corners. Also was very dirty when picked up and full with scratches and damages.

United Kingdom
Renault Captur
April 30, 2022

Cons: A more efficient collection. In this day and age, paperwork should be gone and it should be tablet based. Uploading of ID and details of where you are staying could easily be obtained prior to the trip. Would speed up the collection process. An hour spent in a queue after travelling all day is the last thing you want to do.

Canada
Toyota Aygo
April 27, 2022

Pros: Easy pick up and even easier drop off. Cars situated right at the airport. Car was clean and reliable. We opted for an upgrade at a very reasonable rate. Deposit was returned promptly.

Cons: Initially the rental agents did not review the vehicle condition with me which worried me. In the end there was no issues so it was fine.

United Kingdom
Toyota Aygo
April 13, 2022

Pros: No hassle at the return

Cons: Very slow to collect- big queue

United Kingdom
Toyota Aygo
April 9, 2022

Pros: The price

Cons: The wait to pick it up and the condition of the car. It wasnt even the car we had booked.

United Kingdom
Renault Captur
April 7, 2022

Pros: Nothing, will never use this company again

Cons: There was No Service , we spent two hours by picking the car. After that five hours by calling the company as the car they rent was broken. They offer as new car but let as to risk our lives to drive this car to airport again without breaks. The company break our holiday. The worse experience we had with car rental company. No manger’s, staff was very bad they didn’t listen us and shut the conversation millions of times when we called them. Also unsafe , old and dirty toddler car seat.

United Kingdom
Seat Ibiza
April 3, 2022

Pros: Very easy to find and get served

Cons: Nothing

United Kingdom
Toyota Aygo
April 3, 2022

Pros: A long queue at the airport!far

Cons: Far too expensive and will affect people/families from renting.

United States of America (USA)
Toyota Aygo
March 25, 2022

Pros: Friendly

Cons: Not the best value for money

United Kingdom
Toyota Aygo
March 23, 2022

Pros: Easy check in, offered extra insurance but not needed and wasn’t pushy. Easy return and someone there to check the car, which isn’t always the case elsewhere.

Ireland
Toyota Aygo
March 22, 2022

Pros: The service was ok

Cons: The price paid was double what I used to pay before the covid pandemic.

United Kingdom
VW Caddy
March 21, 2022

Cons: Disgusting company to deal with, car was a death trap. Tracking off in the car, window's we’re filthy on the inside, driving at night was very very difficult! Warning lights on in the car. I searched for the light on the internet and it said serious electrical fault pull over an do not continue your journey, spoke to topcar who sed it’s a service light don’t worry, I work with cars an this is a joke of a response, they wanted €150 to collect ‘their’ faulty car. They would not budge on this

United Kingdom
Seat Ibiza
March 16, 2022

Pros: Yes

Cons: They were very helpful

Netherlands
Renault Captur
March 15, 2022

Pros: Fine

Cons: Waiting for 90 minits

United Kingdom
Seat Ibiza
March 14, 2022

Cons: See above , not refunded full deposit amount even though already took out extra insurance cover. Also didn’t have a record of some damage and would have been charged for it if didn’t have own photos to proof was present at collection.

United Kingdom
Toyota Aygo
March 14, 2022

Pros: Very friendly chap at pickup

Cons: Horrific queues. Took 90 minutes of queuing before we got seen! Absolutely awful.

Hungary
Toyota Aygo
March 7, 2022

Pros: Helpfull

Cons: We needed for a car change because of a deffected wheele( we picked up the car with it) and we got the second car less fuel than full.

United Kingdom
Toyota Aygo
February 18, 2022

Cons: Queue was horrific and car was awful.

United Kingdom
Seat Ibiza
February 15, 2022

Cons: Top Car provided a dirty car, their customer service is extremely unhelpful and unfriendly. For example, comments such as "It is your baby you put in the car seat" are just rude. Further, they provided a car that did not work properly. Less than 24 hours after hiring the car, it would not start. They sent a replacement car and have now charged me, essentially charging me for 2 cars because the first one they sent was no good.

United Kingdom
Renault Clio
February 8, 2022

Pros: Service staff excellent

Cons: Very busy arrivals took 2 hrs to get car

United Kingdom
VW Polo
January 25, 2022

Pros: Very efficient apart from the queue to pay

Cons: The long wait in the queue to pay

United Kingdom
Citroen C3
January 21, 2022

Cons: The car was filthy inside and battered outside with rear door not shutting properly. Clutch was also on the way out.

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