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Record-go at Menorca Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: quick transfer from / to the airport, fine people, good consultation and advice on what to do with a little bit crashed car
Cons: It was not so easy to find the point where we should picked up
Pros: Second time we use it and we recommend to everyone. 5 star service
Cons: Fast, polite and friendly staff
Pros: Freindly and quick
Cons: everything was great
Pros: Excellent value for money
Cons: Waiting to be taken to the premises was an abosolute joke,no stucture to anything people just trying get on the mini bus ,barging in.No organisation what so ever it was chaos and seriously needs sorting out
Pros: The cars they have.
Cons: The very long waiting times for either pick up or drop off. Drop off was a bit faster but to pick up the car we needed to wait over 2 hours. They definitely need some more employees so the situation doesn't get so overwhelming.
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 25.
There is no maximum age.
A senior driver fee applies to drivers over the age of 70.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In addition to documents mentioned previously, the customer will need the following: passport, valid driver license, credit card on a main drivers name, booking voucher, local address (apartment; hotel; villa; etc.).
If the renter is not the main driver, the following coverage is mandatory: Total Comfort Cover.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
It is possible to pay and leave the deposit only with the following payment methods: Visa Debit Card, MasterCard credit card, VISA credit card, American Express credit card, MasterCard debit card, Union Pay.
If the customer wishes to use American Express, Visa debit card, MasterCard debit card, he/she will be required to purchase Total Comfort Cover.
Cash, Prepaid cards is/are not accepted. All credit cards must be capable of the following: PIN verification; cards without this capability will not be accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
It is forbidden to cross country borders.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
It is allowed to add up to 4 additional drivers.
Delivery/collection service is not provided.
Diesel vehicles are available for an additional charge.
A deposit for a tank of fuel is required upon pick up.
For electric vehicles: the customer will receive the vehicle totally charged, and it is NOT necessary to return it with a full charge.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Service outside of business hours is available by request and for an additional charge.
In order to have service out of hours, the renter must provide the following information: Flight number.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 360 minutes.
If the customer is late for a return for more than 60 minutes, extra day charges will apply, in addition to any other rental charges.
The grace period will be honored only during business hours.
Pick-up & Drop-off
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