London Airport Heathrow (LHR), London, United Kingdom
Unable to find any location
Driver's country of residence is United States of America (USA) and age is 30-65
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Hertz at London Heathrow Airport

Heathrow Airport, Northern Perimeter Rd, London TW6 2QD
0044 08 433 093 009
Pick-up instructions
Please use Hertz Courtesy Bus to be taken to the Hertz pickup and return location. The bus stops are located outside the terminals: Terminal 2 - Bus stops 7 and 8 Terminal 3 - Bus stop 17 and 18 Terminal 4 - Bus stop 2 service currently on request Terminal 5 - Bus stop 26 and 27 Journey time is approximately 15 min for Terminal 2 and 3, 20 minutes for Terminal 4 and less than 7 minutes from Terminal 5. Hertz Heathrow will be undergoing a refurbishment from the 03/01/24 – 29/03/2024. We will still be operating from the same location but from a portakabin in the Hertz car park. We apologise for any inconvenience caused.
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:00:00-23:59
Tue:00:00-23:59
Wed:00:00-23:59
Thu:00:00-23:59
Fri:00:00-23:59
Sat:00:00-23:59
Sun:00:00-23:59
Key box
No

Customer Ratings and Latest Reviews

Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car

Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.

France
Vauxhall Corsa
April 2, 2024

Pros: Easy. Many cars

Cons: The light that shows the charging status next to where the cable plugs in was pushed behind its socket and difficult to see

Australia
Opel Mokka
February 7, 2024

Pros: ease of service

Cons: nothing

United States of America (USA)
Kia Ceed
November 30, 2023

Pros: Good car and pleasant staff

Canada
Toyota C-HR
November 4, 2023

Pros: Very quick , helpful and served very well

Norway
Ford Fiesta
October 16, 2023

Pros: Service effective and speedy

Cons: My order was for a VW Polo/Ford Fiesta. The car provided was a Toyota Aygo, a significantly smaller car. (I was offered an upgrade for £50 a day extra)

United States of America (USA)
Ford Fiesta
October 16, 2023

Pros: Drop off was what I expect.

Cons: Pickup took a long time, about 30-45 mins. With a reservation it should be faster than that, Someone was dedicated to exotic/dream cars but of course nobody was at that desk.

Thailand
Tesla Model Y
September 25, 2023

Pros: Booked Tesla Model Y Got MB GLB 200 BUT OK

Hong Kong
Ford Fiesta
September 19, 2023

Pros: I won’t use Hentz anymore. They ruined my journey!

Cons: I booked an auto petrol-car almost 2 mths before pick-up. Not until I reached their pickup desk I was told there was no more petro car available. I was given 2 choices - a big manual car or a small electric car! I have no ev car driving experience and expressed my conerns on how easy to recharge the car on the road to Costwold/Cornwall. The answer was easy but definitely this wasnt true! End up I spent lots of time waiting for the car to be recharged! I was forced to skipped few stops.Thx Hentz!

Malta
Ford Fiesta
September 16, 2023

Pros: Car was practically brand new. Comfortable and had all modern extras. Fast and efficient service. Friendly and helpful staff.

Cons: Car was much smaller than I expected for economy, usually with DiscoverCars I got much bigger cars for economy. We only had 3 bags and we barely fitted. For Economy I was expecting something more like a Yaris, rather than an Aygo

Canada
Ford Fiesta
September 14, 2023

Cons: At the pick up spot at Heathrow you had to call a number for the shuttle. Not convenient at all if you are an international traveller with no local phone. Shuttles are not frequent. Also, had to wait a long time to collect our car which was booked months ago. People walking in with no reservation took a long long, perhaps customers with a reservation should have priority.

Australia
Kia Ceed
September 8, 2023

Pros: Brand new car and easy to drop off close to Heathrow Airport

Cons: The pick up was very slow. Not enough staff and we waited for 45 minutes before getting our car

United Kingdom
Kia Picanto
August 30, 2023

Cons: Extra costs tagged on at the end

China
Ford Fiesta
August 25, 2023

Pros: Didn’t pick up the car because my visa and master credit cards were not accepted by the machines at Hertz. And the staff simply told us to cancel it with discovercars, NO other solution was provided.

Cons: Staff were not helpful at all, the whole service wasn’t user friendly. We’re Chinese travellers and do have visa and master cards but without chips or contactless. And the Hertz machines wouldn’t accept them, and there was NO other way to pay for deposit. Hence we didn’t pick up the car we paid for.

United Arab Emirates
Ford Fiesta
August 22, 2023

Pros: Good car, very good condition, clear policies, pick and drop service from the airport.

Cons: Bad customer care support, not so good behaviour of specific staff - no intention to help the customer in an unknown location (however overall staff was good in behaviour).

India
Ford Fiesta
August 17, 2023

Cons: Had to wait 1 hour to pick up the car.

Japan
Vauxhall Astra
August 15, 2023

Pros: some staffs are friendly and helpful

Cons: The transmission of the first gear and second was rather cranky(not smooth. pretty hard and needed to take some time to synchronize. (This possibly may be my personal technical problem. But I don't think so.)) It's annoying to hear commercial recommendation to upgrade the car and insurance . I didn't understand quite much the refundable deposit. It would be very helpful if you could explain these systems and contracts in native languages when signing on the internet.

Australia
Vauxhall Astra
August 12, 2023

Pros: Very good didn’t. Try to sell extra insurance as I had one with your company

Cons: No. Problems

Malaysia
Ford Fiesta
July 29, 2023

Pros: friendly service and supportive in choosing a good car

Australia
Ford Fiesta
July 4, 2023

Cons: It was disgraceful I’d paid for an economy sized car but was told at counter I was getting a smaller car and was told I’d have to pay more to upsize which is nothing short of a deceiving scam , not at all happy, would never rent or recommend Discover cars or Hertz

South Africa
Vauxhall Corsa
June 27, 2023

Cons: No manuals in car so operation and tyre pressure a guess

Taiwan
Vauxhall Corsa
June 27, 2023

Pros: They don't tell you about the 20% VAT I was charged. OR did YOU !! this is deception. I want to know the ACTUAL COST before I pay . Get it?

United States of America (USA)
Ford Fiesta
June 4, 2023

Pros: Clean, well appointed car

Cons: Time taken at pick up

New Zealand
Vauxhall Astra
May 25, 2023

Pros: Straiall good.

Cons: They put a hold on my credit card for any damage even though I had paid for full insurance through Discovercars. No advantage paying before hand best to do it direct with Hertz.

Canada
Kia Ceed
May 12, 2023

Pros: Flexibility to choose a type of vehicle

Cons: The location is a bit hard to find when returning.

United States of America (USA)
Vauxhall Astra
April 23, 2023

Pros: Loved being upgraded to a brand new Polestar!

Cons: It would have been better to receive a universal card that allows a customer to charge the cost of their EV charge directly back to Hertz. In practice, many charger providers require a customer to sign up for and download an app, which is an extra step for non-UK citizens or those who have never used an electric car before.

Canada
Ford Fiesta
April 23, 2023

Pros: Reliable and efficient

Cons: I was hoping the desk rep will have informed me I was having an electric car and if I was okay with that.

Canada
Vauxhall Astra
March 7, 2023

Pros: quick, no attempt to upsell (the norm for most car rental companies)

United States of America (USA)
Ford Fiesta
December 4, 2022

Pros: Nice vehicle, easy transaction

Cons: Expensive to add second driver, inflexible with third party booking

Czech Republic
Kia Ceed
November 25, 2022

Pros: Car was clean.

Cons: Had to take a shuttle bus, despite paying extra for in terminal pickup, as there was nobody at the terminal desk. They tried to push a lower class vehicle at first. And finaly, the car's tires were under-inflated, after two days the TPMS light came on.

United States of America (USA)
Ford Fiesta
November 4, 2022

Cons: You mislead in a number of ways. You site said the rental booking was refundable. When I arrived to pick up the car, I was told I could not drive it from the UK to Europe (never mentioned on your site) so I asked to re-book for a 7-day rental instead of a15 day. I was told I could not because the rental started two minutes ago. I started the process 30 minutes prior. I returned the car and no refund for the unused 8-days was given. I hope you enjoy spending money you did not earn nor deserve.

Singapore
Vauxhall Astra
October 24, 2022

Pros: Prompt and efficient. Loyalty points.

Cons: Distance from LHR.

Canada
Vauxhall Astra
September 18, 2022

Cons: remote drop off charge

Australia
Vauxhall Astra
September 12, 2022

Pros: Rubbish in door pockets. Got a mile down road warning light comes on for tyres, slow puncture.

Australia
Vauxhall Astra
August 26, 2022

Pros: Efficient, easy to get to/from the airport to Hertz office.

Ireland
Ford Fiesta
June 27, 2022

Pros: gave upgrade

Cons: for one day very expensive

United Kingdom
Vauxhall Astra
December 31, 2021

Pros: Nothing

Cons: Whilst trying to remain polite I must say that being lied to, fobbed off and cheated is not a pleasant experience.

United States of America (USA)
Vauxhall Astra
October 9, 2021

Cons: booked a Vauxhall Astra (or similar) and was given a Vauxhall Corsa which is a much smaller car

Most Popular Car Rental Deals

London Heathrow Airport
Economy
Vauxhall Corsa or similar
Vauxhall Corsa
  • 4
  • 1
  • 3
  • A/C
  • Man.
Hertz
$33.02 / per day
London Heathrow Airport
Compact
Vauxhall Astra or similar
Vauxhall Astra
  • 5
  • 2
  • 5
  • A/C
  • Man.
Hertz
$34.84 / per day
London Heathrow Airport
Mini
Kia Picanto or similar
Kia Picanto
  • 4
  • 1
  • 3
  • Man.
Hertz
$35.07 / per day
London Heathrow Airport
Compact
Kia Ceed or similar
Kia Ceed
  • 5
  • 2
  • 5
  • A/C
  • Auto.
Hertz
$40.93 / per day
London Heathrow Airport
Intermediate Crossover
Toyota C-HR or similar
Toyota C-HR
  • 4
  • 2
  • 5
  • A/C
  • Auto.
Hertz
$49.12 / per day
London Heathrow Airport
Intermediate
Skoda Octavia or similar
Skoda Octavia
  • 5
  • 2
  • 5
  • A/C
  • Man.
Hertz
$50.29 / per day
The above prices are only approximate and were last updated at 13:33 on 2024-04-14. Prices may vary based on the booking dates, length of rental, and car class.

Rental Conditions

Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.

Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Collision Damage Waiver (deductible: ~€ 1170.00 - € 1405.00), Theft Protection, Roadside Assistance (in the country of pick-up), Third Party Liability (TPL), Airport surcharge, Premium Location fee, Vehicle registration fee, State Tax.
Rate excludes
The following surcharges may apply: Toll pass / E-toll device, Road tax, Vehicle License Fee.
Driver requirements
Minimum rental age is 24 years.
A young driver fee applies to drivers under the age of 26.

Maximum rental age is 80 years.
A Senior driver fee is not applied.

The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.

Drivers over the age of 75 must present a doctor's certificate of health.
Renters aged under 80 and over 75 must provide a note in the following language(s): English from their protection company showing that there have been no driving accidents for 5 year(s).
For vehicles in groups Luxury, Premium, Fullsize, SUVs, Special a driver license valid for at least 5 years is required.

Driver licenses will be accepted if issued in the following country(ies): United Kingdom, EU.
UK residents that hold a non-UK licence may drive in the UK for up to 12 months from the time they become a resident. After 12 months, the overseas licence will be deemed illegal in the UK and it must be exchanged for the UK equivalent.
UK customers must bring their DVLA check code along with their photo ID. This check code can be obtained from the DVLA website.

Driver licenses from all other countries must be accompanied with International Driving Permit (IDP). For driver licenses from countries not party to the International Driving Permit treaty, an official translation of the license must be presented with the original license. A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license. Driver licenses from the following country(ies): China, Japan, South Korea, North Korea will be accepted only if the translation is approved by the Consulate or Embassy.
In addition to documents mentioned previously, the customer will need the following: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher. Residents of the following country(ies): Northern Ireland, United Kingdom are required to present the following document(s): valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher, proof of home address (e.g. Utility bill), photocard driving license in order to pick up the car.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card until the end of the rental period.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
Payment policy
At time of pick up, customers will be required to pay the amount of the rental and a deposit.
It is possible to leave the deposit only with following methods: Diners, Eurocard, MasterCard credit card, VISA credit card, American Express credit card.
The following payment methods are accepted: Visa Debit Card, MasterCard debit card.
Only cards issued in the main driver's name are accepted.

The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Cross-border policy
Cross border rentals are allowed only upon previous request.
Additional charges will be applied in case the car is crossing state or region borders.
Using a ferry is allowed on the previous request and for an additional charge with special permission from the car rental company.
crossing country borders is forbidden for certain car groups.
Details are available from the car rental company's reservation office.

In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Fuel policy
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid additional charges.
Alternatively, the renter may purchase a tank full of fuel at the time of rental and return the tank empty.
Electric vehicles must be returned with the same battery charge they had when picked up to avoid additional charges (on a per kWh basis). An additional admin fee will be charged if a vehicle is returned with less than 20 % battery charge remaining.
Rental period
The maximum rental period per agreement is 28 days.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Business hours
Service outside of business hours is available by request and for an additional charge.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 29 minutes.

Pick-up & Drop-off
Mon:  00:00 - 23:59
Tue:  00:00 - 23:59
Wed:  00:00 - 23:59
Thu:  00:00 - 23:59
Fri:  00:00 - 23:59
Sat:  00:00 - 23:59
Sun:  00:00 - 23:59

Top Suppliers at London Heathrow Airport

Arnold Clark
Arnold Clark
Exceptional 9.2 / 31 reviews
+4402030317638
79 New Road, Harlington, UB3 5BQ
$44 - $115
Working hours
Mon:08:00-17:00
Tue:08:00-17:00
Wed:08:00-17:00
Thu:08:00-17:00
Fri:08:00-17:00
Sat:08:00-17:00
Enterprise
Very good 8.9 / 81 reviews
+4402081501809
Northern Perimeter Rd, Heathrow, Longford, Hounslow TW6 2RY
$32 - $218
Keddy
Very good 8.8 / 86 reviews
+443713843410
Northern Perimeter Road West Heathrow Airport, Longford, Hounslow TW6 2QE
$28 - $57
Working hours
Mon:00:00-23:59
Tue:00:00-23:59
Wed:00:00-23:59
Thu:00:00-23:59
Fri:00:00-23:59
Sat:00:00-23:59
Sun:00:00-23:59
Alamo
Very good 8.7 / 160 reviews
+4402081501809
Northern Perimeter Rd, Heathrow, Longford, Hounslow TW6 2RY
$32 - $147
National
Very good 8.4 / 14 reviews
+4402081501809
Heathrow Airport, Northern Perimeter Rd, Hounslow TW6 2RY
$34 - $161
Working hours
Mon:06:00-23:00
Tue:06:00-23:00
Wed:06:00-23:00
Thu:06:00-23:00
Fri:06:00-23:00
Sat:06:00-23:00
Sun:06:00-23:00
Europcar
Very good 8.3 / 46 reviews
+4403713843410
NORTHERN PERIMETER ROAD WEST
$33 - $57
Working hours
Mon:00:00-23:59
Tue:00:00-23:59
Wed:00:00-23:59
Thu:00:00-23:59
Fri:00:00-23:59
Sat:00:00-23:59
Sun:00:00-23:59
SIXT
Very good 8.2 / 78 reviews
+442070188246
Great South West Road Heathrow Airport, Feltham TW14 0PR
$38 - $142
Working hours
Mon:06:00-23:59
Tue:06:00-23:59
Wed:06:00-23:59
Thu:06:00-23:59
Fri:06:00-23:59
Sat:06:00-23:59
Sun:06:00-23:59
Avis
Good 7.9 / 21 reviews
+4403445446000
Northrop Rd, London, TW6 2QA, United Kingdom
$39 - $218
Working hours
Mon:05:00-23:59
Tue:05:00-23:59
Wed:05:00-23:59
Thu:05:00-23:59
Fri:05:00-23:59
Sat:05:00-23:59
Sun:05:00-23:59
Drivalia
Drivalia
Good 7.7 / 175 reviews
+4402031300448
804-834 Bath Road TW5 9UH LONDON
$18 - $967
Working hours
Mon:06:00-00:30
Tue:06:00-00:30
Wed:06:00-00:30
Thu:06:00-00:30
Fri:06:00-00:30
Sat:06:00-00:30
Sun:06:00-00:30
Dollar
Dollar
Good 7.7 / 1 review
+4408433093009
Northern Perimeter Road (West), TW6 2QD
$31 - $47
Working hours
Mon:00:00-23:59
Tue:00:00-23:59
Wed:00:00-23:59
Thu:00:00-23:59
Fri:00:00-23:59
Sat:00:00-23:59
Sun:00:00-23:59
Budget
Budget
Good 7.5 / 2 reviews
+4403445444600
Northrop Rd, London, TW6 2QA, United Kingdom
$39 - $239
Working hours
Mon:05:00-23:59
Tue:05:00-23:59
Wed:05:00-23:59
Thu:05:00-23:59
Fri:05:00-23:59
Sat:05:00-23:59
Sun:05:00-23:59
GreenMotion
Good 7.3 / 224 reviews
+4402086197000
239 Sipson Rd, Sipson, West Drayton UB7 0HW
$16 - $78
Working hours
Mon:06:00-19:00
Tue:06:00-19:00
Wed:06:00-19:00
Thu:06:00-19:00
Fri:06:00-19:00
Sat:06:00-19:00
Sun:06:00-19:00
Surprice
Satisfactory 6.5 / 280 reviews
+443300949033 / +4407378851746
450 Bath Road, Longford Heathrow, London Greater London, UB7 0EB, United Kingdom
$18 - $474
Working hours
Mon:07:00-22:00
Tue:07:00-22:00
Wed:07:00-22:00
Thu:07:00-22:00
Fri:07:00-22:00
Sat:07:00-22:00
Sun:07:00-22:00
Routes Car Rental
Routes Car Rental
Satisfactory 6.5 / 75 reviews
+443713843410
Northern perimeter road west, Hounslow, Middlesex,TW6 2QE, London
$26 - $56
Working hours
Mon:00:00-23:59
Tue:00:00-23:59
Wed:00:00-23:59
Thu:00:00-23:59
Fri:00:00-23:59
Sat:00:00-23:59
Sun:00:00-23:59
Easirent
Satisfactory 6.3 / 500 reviews
+4402031300448
6 AIRPORT GATE BUSINEss CENTRE
Working hours
Mon:05:00-23:59; 00:00-00:30
Tue:05:00-23:59; 00:00-00:30
Wed:05:00-23:59; 00:00-00:30
Thu:05:00-23:59; 00:00-00:30
Fri:05:00-23:59; 00:00-00:30
Sat:05:00-23:59; 00:00-00:30
Sun:05:00-23:59; 00:00-00:30
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