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Europcar at London Heathrow Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: I have two booking First booking DC-6369721/DCV 14870730 after cancel why never refund????????to my credit card ？？？？
Cons: Europe Car is OK
Pros: Shaikh was a very friendly and helpful assistant. Free upgrade given was fantastic.
Cons: A very long wait to collect the car as very few staff on duty. Though they were all working hard. Windscreen inside and mirrors could have been cleaner.
Pros: Fantastic service at the rental centre
Pros: Sam was really helpful and provided a exceptional service
Cons: I was forced to pay more, persuaded to upgrade and then given a free upgrade when I didnt
Pros: Service is good, but I need double buy the full coverage.
Pros: The car was very nice
Cons: I was upselled a much better car but the charges were not made clear and I paid far more than I thought I was going to
Pros: Fast & Efficient
Pros: Harris, the guy serviced us, was fabulous. Very service oriented, kind and helpful.
Pros: the staff at both Heathrow and Manchester were very easy to deal with even when returning a different car and managing my complaint
Cons: there help desk was next to useless when the car had an electronic fault, they want me to drive from Manchester to Heathrow with this fault to change car. I took matters into my own hands and approached the Stockport Europcar and they swapped the car for me so I could continue with our trip
Pros: Very efficient service at pick up and drop off.
Pros: Easy efficient rental.
Cons: No issue
Pros: super efficient
Pros: provided transport
Cons: cost , traffic
Pros: Friendly and helpful
Cons: It took a while to pick up the car as it was so busy
Pros: Very easy no issues all staff great
Pros: Choice of car