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Enterprise at London Heathrow Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Cons: 1) they had to change the car 3 times before finding a car whose air-conditioning was working. 2) at return time, they found on the front window (in front of the wheel) a none removable stain 5mm length. They claimed that it is a crack in the window. Consequently, they took my 1,500 pounds deposit and said that only after 60 working days they will send me an invoice regarding the actual repair cost. This is a very bad customer policy because it prevents claiming that money through insurance
Pros: lift home
Cons: nity on small faults that was not of my making
Pros: Very efficient.
Cons: More customer support needed to determine the fines
Pros: Zee at Heathrow and Naomi at Nottingham Enterprise branches were very helpful and polite.
Pros: Friendly and efficient
Cons: It was a positive experience
Pros: Simple service, value for money
Pros: Simple in and out process
Pros: Very friendly and helpful
Pros: Good reliable car with good features. Well maintained car. Quick service and helpful staff.
Cons: Nothing much.
Pros: Staff was concerned about the guest experience
Pros: Low score on collection time only as I hit rush hour on train strike day -took 45 mins. But was very very organised and someone brings your car to you rather than you wandering around the parking lot looking for it. Was also offered a choice of 3 cars, all upgrades on what I picked. Service at both ends friendly, courteous and efficient. Best hire experience in a long time
Pros: the car had a minor gearbox defect
Cons: Quick and efficient
Pros: Agents were excellent. Very diligent and helpful and overall rental process was smooth, efficient and friendly
Cons: No issues
Pros: Just beautiful people ❤️
Cons: Sabina from customer care service fantastic beautiful person ❤️
Pros: fast ad efficient
Pros: Friendly staff. Good cars. Availability of our requirements.
Cons: Rental Office is too far from airport and have to take a shuttle after jong journey with luggage. Prices are too high for the car rented.
Pros: Got a refund due tank not full when received car.
Cons: Got a car that’s of a lower class. Asked for exchange due all pax seats are not reclinable, had it changed, but it’s of different transmission.
Pros: Speedy sign up and on your way fast
Cons: Just that the car had never been cleaned and no fresh smelly in car