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Global Rent a Car at Zagreb Airport
Pleso HR, Ul. Rudolfa Fizira 21, 10150, Zagreb
003 8 521 444 222
Pick-up instructions
The office is located on the ground floor of
the passenger terminal building at Dr.
Franjo Tudman airport. For further information, please call: 00385 21 444 222
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up
Business hours
Mon:07:00-21:00
Tue:07:00-21:00
Wed:07:00-21:00
Thu:07:00-21:00
Fri:07:00-21:00
Sat:07:00-21:00
Sun:07:00-21:00
Key box
No
Customer Ratings and Latest Reviews
Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental. This way, you know that all reviews are authentic, verified, and trustworthy.
NR
Australia
VW Up
September 3, 2022
Pros: They provided me with the requested/similar car and were easy to deal with. I had no issues.
EB
Canada
Peugeot 5008
August 29, 2022
Pros: You did a classic bait and switch. Clearly I rented a Peugeot 5008 or equivalent, which is a 5 plus 2 vehicle. Equivalents are also 5 plus 2 like the skids kodiaq. The agent at the desk in Zagreb told me this wasn’t the first time that week that error had occurred and clearly the error was on discover card part. I called discover card only to be told I could cancel the reservation and it would be investigated. This is not and acceptable option when I need the vehicle I rented or equivalent.
Cons: I didn’t get the car I rented, or a suitable equivalent.
DP
Canada
Opel Corsa
August 13, 2022
Pros: Drop off was very easy
Cons: There is no rep at the desk inside airport. It is hard to find someone to help you.
Rental Conditions
Please check the Rental Conditions for each specific vehicle prior to booking as some conditions, particularly the deposit and deductible, may differ based on the class of vehicle.
Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Collision Damage Waiver (deductible: € 850.00), Theft Protection, Airport surcharge, Third Party Liability, Road tax, Environmental charge, Free modifications.
Rate excludes
The following surcharges may apply: Accident Administration fee, Parking Fee.
Driver requirements
Minimum rental age is 21 years.
A young driver fee of 3.00 EUR per day applies to drivers under the age of 24, with a maximum of 15.00 EUR per rental.
Maximum rental age is 79 years.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 2 year(s) before the date of the commencement of the rental.
In order to pick up the car, the renter and each additional driver must present the following documents: Passport or ID card, booking voucher. An International Driving Permit is required (in addition to your regular driver license) if the national driver license is not written in the following language(s): English.
A young driver fee of 3.00 EUR per day applies to drivers under the age of 24, with a maximum of 15.00 EUR per rental.
Maximum rental age is 79 years.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 2 year(s) before the date of the commencement of the rental.
In order to pick up the car, the renter and each additional driver must present the following documents: Passport or ID card, booking voucher. An International Driving Permit is required (in addition to your regular driver license) if the national driver license is not written in the following language(s): English.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card until the end of the rental period.
At the time of pick up customers will be required to pay the amount of the rental and a deposit.
At the time of pick up customers will be required to pay the amount of the rental and a deposit.
Payment policy
At time of pick up, customers will be required to pay the amount of the rental and a deposit.
It is possible to pay and leave the deposit only with following payment methods: Diners, MasterCard credit card, VISA credit card, American Express credit card.
Visa Electron, Cash, Debit cards, Prepaid cards is/are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
It is possible to pay and leave the deposit only with following payment methods: Diners, MasterCard credit card, VISA credit card, American Express credit card.
Visa Electron, Cash, Debit cards, Prepaid cards is/are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Geographical restrictions
Crossing country borders is allowed by previous request and for an additional charge of 50 EUR per rental.
Crossing country borders is forbidden to the following countries: Albania, Belarus, Bulgaria, Estonia, Greece, Latvia, Lithuania, North Macedonia, Moldova, Romania, Ukraine.
Using a ferry is allowed on the previous request and for an additional charge of 20 EUR per rental.
Crossing country borders is forbidden to the following countries: Albania, Belarus, Bulgaria, Estonia, Greece, Latvia, Lithuania, North Macedonia, Moldova, Romania, Ukraine.
Using a ferry is allowed on the previous request and for an additional charge of 20 EUR per rental.
Optional extras and services
Available special equipment: GPS Navigation system, Baby seat (up to 1 year of age), Child seat (2-4 years of age), Winter tires, Outside of business hours, Wi-Fi, Young driver fee, Personal Accident Insurance.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
All extras are available at the rental counter. Prices vary, depending on the rental period.
Delivery/collection service is not provided.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
All extras are available at the rental counter. Prices vary, depending on the rental period.
Delivery/collection service is not provided.
Fuel policy
The vehicle is provided with a certain amount of fuel and must be returned with the same amount in order to avoid additional charges.
Rental period
The maximum rental period per agreement is 30 days.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Business hours
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 59 minutes.
Pick-up & Drop-off
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Fri:08:00-20:00
Sat:08:00-20:00
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