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Europcar at Rome Termini Train Station
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Cons: The car was dirty outside and gas was not full. Luckily, we saw just outside of the airport and took a picture of the dashboard to prove the fact that the gas was only a third full. When returned the car, we had to show him and argue just a little bit, but then he took our word for it.
Pros: The agents tried to help solve the fact there was no case for me to pick up although it has been confirmed online.
Cons: I booked a “mini elite”. When I went to pick it up, there was no car for me! I’d booked successfully, so it should have been there. The agents were able to get another car for me but I had to wait for it to be driven from the airport - the delay played havoc with urgent morning appointments. The replacement car had not been cleaned (I’d been advised and accepted this), it wasn’t fully charged, I didn’t receive adequate info about charging it, it wasn’t the size I’d booked. Very unhappy :(
Pros: nothing
Cons: The don't accept a creditcard what expired the next month....But on the site of discoverers we can pay with it....So the take you're money, the car company say that it no being owke en nobody gives your money back en don't give you a car...
Pros: Drop off was incredibly easy!
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 25.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 3 year(s) before the date of the commencement of the rental.
Driver licenses will be accepted if issued in the following country(ies): United Kingdom, EU countries.
Driver licenses from all other countries must be accompanied with International Driving Permit (IDP).
Please note that the International Driving Permit is valid only if it is accompanied by a regular driver's license, is issued by an official authority or government-authorized organization, and is in physical (not digital) form.
For driver licenses from countries not party to the Geneva / Vienna Convention on Road Traffic (e.g., China), an official translation of the license in the following language(s): English, together with the original license, must be presented.
In addition to documents mentioned previously, the customer will need the following: driver license with photo. A digital driver's license will not be accepted — you must bring your physical driving license.
Electric vehicles must be returned with the same battery charge they had when picked up to avoid additional charges (on a per kWh basis). An additional admin fee will be charged if a vehicle is returned with less than 80 % battery charge remaining.
By law, winter tires are mandatory on all roads from 15.11 to 15.04 in the following regions: South Tyrol.
Snow chains are recommended in icy/snowy conditions, especially when traveling in mountainous areas.