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Ecovia at Rome Termini Train Station
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Nothing, worst experience ever
Cons: I had a tough time finding the pickup point, and specifically asked for the drop off address. Was told it was on the receipt but it was wrong!! Had to go to find the actual rental station in the train station and ask for actual drop off point which was another 10 mins away! And when I went to the drop off point, no one was there!!! There was another customer also Pick up was terrible too, car was late, not prepared or washed and I had to take it as it is cos was late already And half tank only
Cons: The lady at the counter forced my credit card after I denied the insurance. She said I was paying in case I get a fine from police which is not true. I guest she get some kind of commission. She overcharged my credit card for 186 Euro without my permission. I will dispute this with my credit card company and make sure not to recommend this company and leave bad feedback everywhere I can. This is fraud
Pros: Car was dirty. The car was not the brand and model I had contracted. Finding the desk in Rome was l9ng and difficult. This company has mutliple names and of course you can't find the one name on the contract. The card machine broke down. Spent hours waiting. Finally it got fixed. Had to buy a full protection insurance package because I didn't have my internatiinal driver's licence!!! It ended up costing DOUBLE my initial rental agreement and still had to purchase an internatiinal permit online
Pros: Nothing.
Cons: Car pickup experience was terrible. They would not rent me the car unless I paid a bunch of additional charges over what I had agreed to on the DiscoverCars website. Then the car they gave me was all bashed up. Then when I returned the car I checked my credit card statement a couple of days later and I have another 150 euro charge on from Ecovia. I contacted them - but no explanation of why. This company are a bunch of crooks.
Pros: Nothing
Cons: Required an international permit. Would not refund any portion of rental. Other car companies offered cars without international permit. This policy that takes advantage of an arcane law creates a scam feel.
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 25.
Maximum rental age is 75 years.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
In addition to the regular driver license, an International Driving Permit is also mandatory if the customer is not a resident of the following country(ies): EU.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the following documents are required: passport, valid driver license, credit card on a main drivers name, booking voucher. Renters from the following country(ies): Italy must provide the following documents: proof of home address (e.g. Utility bill) in order to collect the car.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
It is possible to pay and leave the deposit only with the following payment methods: MasterCard credit card, VISA credit card, American Express credit card.
Diners, Debit cards is/are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Information on the exact fee amount is available by request.
Crossing country borders is allowed to the following countries: Austria, Belgium, Croatia, France, Germany, Liechtenstein, Luxembourg, Netherlands, Slovenia, Spain-Mainland, Switzerland, San Marino.
Crossing country borders is forbidden to the following countries: Albania, Bulgaria, Cyprus, Czech Republic, Estonia, Greece, Hungary, Iran, Malta, Morocco, Poland, Romania, Serbia, Slovakia, Tunisia, Turkey.
Prices for extras are shown on the booking page.
Underage additional drivers are also subject to a young driver fee.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Delivery/Collection service is available within city limits. Additional charges will be applied, depending on the distance.
Pick-up & Drop-off
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