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Ecovia at Rome Termini Train Station
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: Car was good, price reasonable
Cons: That's the prompt Discover Cars gives you — it wants a short, specific answer about the supplier. Here's a tightened version for that box: **What I didn't like about Ecovia's service:** The insurance pressure at the counter. The agent worked on me relentlessly to buy their coverage, and when I said my booking already included basic protection he laughed and said: "Did you sign anything with Discover Cars? No — so you have no insurance at all." He then wrote "Nessuna / No Protection" in bold on
Pros: The kindness of the Desk Staff
Pros: The agent was very aggressive to sell more insurance. The car was quite old and full of schratces. Because if this try to sell additional insurance check in took a lot of timr
Pros: Nothing
Cons: Terrible service. Despite indicating availability at 8:00 PM, by 8:05 PM there was no staff member available to assist me, resulting in the loss of my reservation and my money.
Pros: Nothing, our cars were not ready even though we were on time and the wait was going to be 4 hours. They forced us to combine our bookings and take a single van and pay an upgrade fee even though it was not our fault they didn't have cars. They refused to give us detailed billing as to the amounts received from DiscoverCars.com as the deposit amount. Very shady outfit. Look at Ecovia / Autovia ( same company) reviews online 2 stars or less every single one of them.
Cons: Operator agent refused to give us detailed billing when he combined the booking because he didn't have cars available for us.
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 25.
There is no maximum age.
A senior driver fee applies to drivers over the age of 75.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
Driver licenses will be accepted if issued in the following country(ies): United Kingdom, EU.
Otherwise, the renter must provide an International Driver Permit (IDP).
Please note that the International Driving Permit is valid only if it is accompanied by a regular driver's license, is issued by an official authority or government-authorized organization, and is in physical (not digital) form.
In addition to documents mentioned previously, the customer will need the following: flight information.
Renters from the following country(ies): Italy must provide the following documents: proof of home address (e.g. Utility bill) in order to collect the car.
Prices for extras are shown on the booking page.
During winter season (from 01.10 until 15.04) Snow chains are included in price.
By law, winter tires are mandatory on all roads from 15.11 to 15.04 in the following regions: South Tyrol.
Snow chains are recommended in icy/snowy conditions, especially when traveling in mountainous areas.