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Bargain Car Rentals at Melbourne Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: Efficient car rental, they tried to push hard on some upsells that I didn't need but they accepted when I declined the upsells.
Cons: Efficient check in-check out experience
Pros: The car is clean and new.
Cons: I bought online comprehensive insurance and when I was at the counter, the agent told me that the insurance I purchased is requiring me to process the documents myself if accident happen and I need to pay upfront of 5k. If I want to have a hassle free process, I need to top up insurance with the agent at the price more than the car rental price. I rent the car for a week.
Pros: Friendly, efficient, shuttle bus on time
Cons: Opening hours could be earlier in the day for those early flights
Cons: They keep their cars for too long
Pros: Shuttle service was okay, fast service
Cons: Older model MG zs with out of state plates, not the car i initially booked for. (Kia stonic). But okay.
Pros: Friendly service, good price
Cons: They still haven‘t reimbursed the A$500 deposit they booked off my credit card
Pros: Car is in good condition.
Cons: Having to call for pick up is a problem for international traveller that does not have phone simcard for calling. I would suggest the use of Whatapps for easier call for pick up.
Pros: Fast documentation and handing over of car.
Pros: Customer was excellent your employees are striving to provide the best service
Cons: was not happy had to pay extra to get a car that was clean and chemical smell free. First car was unbearable could not even have the windows up
Pros: Bargain Rentals are the best. Great service.
Pros: ease of rental
Cons: The rental company 'kept persuading' me to purchase a full coverage insurance , saying that the one by discovery car.com covers only on 'conditions'. i had no time but to purchase that, which cost more the whole price i have paid to discover car.com. i booked via you because of good price good coverage, turned out more than double the price. this is insane. I will never book again if your company isn't in control with the agent, or your coverage is really on conditional basis. very disappointed
Pros: The price of the hire was good value for money.
Cons: Attitude of some staff and unexpectedly complex verification procedure. I will not hire a vehicle through this company again.
Pros: Friendly staffs. Picked us up on timely manner.
Pros: Friendly
Cons: Putting too much pressure on selling car insurance.
Pros: The agent tried his best to provide us with a serviceable car.
Cons: The first car provided had a cracked side view mirror with a non functioning light. We were then provided with a car that had a non functioning headlight. We were then told there might not be a car for us. Finally, we were provided with a fully functional car. The process took about 90 minutes.
Pros: Mostly fast. I can upload and filled out documents online which make it super fast for the pick up.
Cons: Maybe more representatives in the front desk.
Pros: Friendly service.
Cons: Waiting time to pick-up the car is a bit long.
Pros: Easy and good bargain for money spent.
Cons: There was a bit of a wait when we arrived to the rental, but there were a few people waiting so it’s understandable.
Pros: Very straightforward no hidden cost. Very good service and friendly staff.
Cons: None.
Pros: Drop off fast
Cons: Too many ppl wait shuttle bus. Bargain dont pickup by queue
Pros: Clean car, new car fleet
Cons: Nothing. All good
Pros: During the handing over , the car was check and taken . After reach to airport notice my credit card was charged without my concern
Pros: Fuss-free and efficient. Will use them again on next trip
Cons: Off-site facility from airport
Pros: Great Car, Brand new
Pros: They were very good and it was easy to have the car for longer than agreed.
Pros: friendly prompt service
Cons: n/a
Pros: Very efficient and helpful
Cons: Allowing Discover Cars to use their company
Pros: Friendly and fast.
Pros: Had used your rental a couple of times in New Zealand and also Japan and found it good and efficient.
Cons: Counter/front desk guy at Melbourne Airport should have based on a first-come-first-serve for key collection rather than putting the license aside to serve those behind me.
Cons: Counter staff at Bargain Car Rentals were rather curt and not particularly genuine. The lady whom I interacted with while picking up my car could have explained the full insurance coverage policy in a better and clearer way.
Pros: Airport shettle to and from Bargain cat rental
Cons: None
Pros: Great staffs. Car was good.
Cons: Waiting time to collect car, as only 2 staffs at desk during my time. And will appreciate staffs to brief car's basic functions instead of leaving the customer to figure out themselves.
Pros: Easy process
Pros: コストパフォーマンスが良い。 net予約は、TOYOTA CaloraであったがCaloraがなく、結果Camryにupgrade して頂いた。
Pros: Everything was quick and easy
Cons: I dont know what happens with the tolls- no one bothered to let me know
Pros: - Shuttle bus - Fair and legit service
Cons: None
Pros: Nice staff, car was in good shape.
Cons: Nothing
Pros: Nothing special
Cons: the car was not ready upon pick up. we were not early.
Cons: Tried to push their insurance
Pros: the cost and overall experience were great
Cons: confusion around pickup at airport for shuttle
Pros: Friendly, efficient and v good car
Pros: I was pressured into purchasing insurance for the same price of the rental purchase when my credit card includes car rental excess. I was told my choice of cars was an MG 3...the agent said he wouldn't rent me an MG 3. We tried 3 cars to find one with a USB -A charger. The rental process took an hour. I was rented a dirty Suzuki.
Cons: Dropping off was easy
Pros: Picking up the car was easy and efficient.
Cons: Dropping off. No communication of what is happening
Pros: Great people fast and friendly
Pros: It was an easy process. Should have taken full coverage cover direct with bargin card not a third party. Luckily no insurance was needed
Cons: The staff were friendly and professional
Pros: Friendly staff
Cons: It will be better if the location is inside the terminal
Pros: understanding of the customer needs, patience to attend and help
Cons: Not close to the airport, needs pic-up, but not too long for the waiting, thanks.
Pros: All the staff on duty were very friendly n helpful. Loved driving the MG car n great value for money
Cons: The airport shuttle was not really convenient. If it wasn't for the willing n helpful airport customer service volunteers I'm not sure how we would have called for the pick up
Pros: Cleanliness and supportive staff
Pros: They gave us a choice of cars
Cons: It was off site so harder to get to from the airport
Pros: Excellent return response on car
Cons: Long wait and never advised of several things eg tolls which we paid for twice
Pros: Customer service with a smile
Cons: N/A
Pros: Good value.
Cons: Took way too long to get car. Broken glove box was very annoying
Pros: No issues at all
Pros: Easy pick-up, great car & easy drop off
Cons: Nothing
Pros: Car is very clean
Cons: incurred FX difference for false charge on feul.
Pros: Fast efficient and friendly service from airport pick-up to airport drop off.
Cons: No negative issues to feedback. The car did exactly what I expected it do.
Pros: fast, clean, patience
Cons: too far away from airport
Pros: Lovely car
Cons: We had a 35 minute wait after dropping off the car which made our airline book in tight
Pros: all went very smoothly
Cons: It cost more to lower the insurance excess than it did to hire the car. Very very expensive
Pros: Polite, easy to get to
Cons: Nothing
Pros: Price and convenience
Cons: The condition of the vehicle presented to us, was not up to standard.
Pros: Nice car, efficient hand over and return
Cons: The lady at reception was far too pushy insisting on upgrading car and insurance
Cons: Nothing negative to say
Pros: Super quick check in and check out. Visual inspection done in front of us.
Pros: Fast and friendly
Cons: nothing
Pros: New vehicle provided. No hassle return with platinum insurance package after incurring minor damage.
Pros: Efficient and friendly
Pros: Very friendly
Cons: Easy
Pros: Smooth pick up & return process. Car was in good condition and was clean
Cons: Pick up time was a bit slow due to a long line and undermanned staff
Pros: Fast and efficient
Pros: It was all very easy and well organised
Pros: Fast, efficient, helpful staff
Cons: Car had chipped windscreen.
Pros: Knowledgeable staff. Clean car. Good proce
Cons: Nothing
Pros: Cheap
Cons: Poor rental agent - only selling the upgrade and additional coverages; no other information provided eg no vehicle inspection , did not provide car info such as petrol or Diesel etc
Pros: Mostly good
Cons: Way too much time to pick up vehicle after a very long flight
Pros: Great service, their hospitality was awesome when they picked us up from the airport and shuttled us to our car. Made it real easy and welcoming specially after travelling with two kids.
Cons: Couldn’t fault their service. Was amazing
Pros: Friendly staff
Cons: Nothing
Pros: Price
Cons: Cheap fuel deal
Pros: Good price
Cons: Car was overdue for service so beeped everytime starting car. The car had poor acceleration and shuddered when braking not sure if this is related to overdue service or not.
Pros: Service with a smile 😊
Cons: The agent did not walk around the car prior to the hire agreement
Pros: Nice new car with lots of luggage space. Good e-mail contact before renting.
Cons: They charged us for an extra service we didn't ask for, didn't inform us about the payment, just added it and charged our credit card. We found out later. Terribly inconvenient system of calling from the airport for the pick-up shuttle, no rental desk, no-one waiting (although we provided our flight number and arrival time). Not everybody has a working Australian phone number minutes after landing, it took us almost an hour and three phone calls before we finally got on the shuttle bus.
Pros: Efficient and straight forward
Pros: Quite liked the online checkin which saved time at the counter. Service counter was friendly and helpful
Cons: I think the airport shuttle pickup at the airport experience can be improved. The first shuttle was full, so we waited 20 minutes for the next shuttle. By then more people had arrived, and so when the next shuttle arrived (and stopped in a different place) the other people all climbed on before us even tho they arrived later, so we had to wait again. With too many passengers we should be allowed onto the shuttle in the order we arrived (the time of the SMS we received could be used as a method)
Pros: Price, shuttle to Melbourne airport, email response time.
Cons: Fuel tank was 7/8 full upon pick up, returned vehicle with full tank, no refund yet. Expected onboard navigation, auto seats, and sunroof. Time inefficiency of needing to wait for shuttle both upon arrival & departure, extra 20-30 mins not accounted for vs. picking up & dropping off vehicle directly at airport.
Pros: Quick and efficient and "newish" cars
Cons: All Ok
Pros: Prompt efficient service
Pros: Smooth and quick processing.
Cons: We would have appreciated a better briefing about the car and its usage conditions.
Pros: Cost and location.
Cons: Car didn't feel like it should have been the category we booked. Think it had been "upgraded" from lower category. It didn't feel like the Toyota Corolla or similar we were expecting. It worked out for us as it was everything else we needed.
Pros: Ease at being able to pickup the car.
Cons: The extra cost for insurance.
Pros: All good
Cons: Shakey front tyre
Pros: The quickest I’ve ever picked up a car (if you fill out your info on their checkin form first)
Cons: I missed the last shuttle back to the airport at 7.30pm, which nobody told me about.
Pros: Speedy efficient agents and procedures
Cons: Extremely uncomfortable old car with no charger no reverse or parking assistance not fully clean and which had done 96000 km! Subtle pressure selling of extra insurance which we didn’t need as already had it
Pros: Value for money and cheap insurance.
Cons: Value for money and good and new car.
Pros: Quick airport transfer service, quick car pick up and drop-off and rental good price
Cons: Car indicators and wipers controls on opposite side to most common cars.
Pros: Quick return
Cons: Already purchased full coverage with agent yet was pushed to get coverage with bargain saying insurance with discovery dis not cover full excess and i might still be charged up to 5k. Asked me to refund coverage from discoverycars n take up theirs instead. Made sarcastic remarks when rejected "you obviously have not made a claim before". Check in was done online but inexperienced staff said no..
Pros: Very friendly staff
Pros: the process was straight forward from booking to drop off
Cons: interior windows where not cleaned, tyre pressure were not set to b pillar plaque. LF tyre 120 kpa under pressure
Pros: I had to rent another car from Eurocar because the car I got from discover cars had to be returned after my early morning flight.
Cons: They are only open after 7 while my flight was early morning at 6. This was not communicated well and cost me double the money for renting another car from Eurocar. Very bad experience!
Pros: Up front, fast, easy to deal with and answers any questions you might have.
Cons: Change of drop off destination after booking. But that was notified to be well before my trip and they were willing to cover any uber cost.
Pros: good quality cars, competitive pricing, availability
Cons: even at peak times, the Shuttle runs at 40 min freq.
Pros: Extremely helpful team and a very pleasant attitude geared towards customer service.
Cons: Nothing. Everything was smooth.
Pros: The drop off was amazing. We basically parked it up and the guy was there to take the key, check the car and check the petrol whilst we unpacked and got the waiting shuttle to the airport. Amazing.
Cons: Nothing. A great service.
Cons: When I returned the car was told I’d have to wait about 20 minutes if I wanted to have the car checked In view of the poor reputation of car hire firms when cars are returned, I think someone should be available to check the car with the customer Also if I hire a car I’d expect it to be in full working order. So if it breaks down I would not expect to have to pay extra for a breakdown company to rescue me. I’d expect to be able to ring the hire company to sort it out free of charge.
Pros: Staff was great.
Pros: Money for value
Pros: Didn't have to call the shuttle, it was already at the airport. Check in was quick and efficient.
Cons: Car had not been washed when I picked it up and it was in a very narrow spot under a low tree making inspection for dings and dents difficult.
Pros: Excellent
Cons: No complaints
Pros: The staff were friendly and fast at their job.
Cons: Beign told the insurance I purchased with DiscoverCars didnt cover me at BargainCarRentals. Its an unecessary hassle to deal with. Also the car was rubbish.
Pros: Cleaning and efficiency to pick up the car
Cons: For international travellers, it's a bit inconvenient to call for picking up in the airport because we need to get the sim card first. There's no free phone desk provided in the airport.
Pros: Friendly staff
Cons: Car was filthy, car broke down due to lack of maintenance
Pros: Drop off is efficient
Cons: No air con in the car. Which mean u did not exam the car before renting
Pros: Quick and efficent
Cons: Being bullied into extra insurance
Pros: Everything was easy and they were super friendly
Cons: Nothing
Cons: Been told next time book directly through Bargain Rental otherwise, I will not get the car I booked.
Pros: Car condition was good.
Cons: Pickup shuttle from the airport to rental office was confusing. There was no way to find out when and where the shuttle will come exactly. Had to call customer service for this. On time of car check-out, the executive was rude since I had taken insurance from Discovers cars and not from them. They tried to push be to take their insurance and cancel the insurance for which I have already paid. When I rejected, they gave me all kind of weird scenarios of things going wrong.
Cons: Tyrese were a little flat
Pros: Efficient and friendly
Pros: Quick and easy
Cons: Nothing
Pros: Cheerful & knowledgeable staff
Cons: No complaints
Cons: Guy on phone would not pick me up at Airport hotel
Pros: Prompt and efficient. Car was in good condition. Pickup from airport was reliable.
Pros: The agent at Tullamarine (George) was great, easy to deal with and very efficient
Cons: The shuttle service driver (Gary) was brilliant and went above and beyond to assist my wife and I with our bags.
Pros: Price.
Cons: Poor detail on pick up process. I booked a car for 6.30pm. It said you had to organise special arrangements after 6pm. I was confused about why I could book a car for 6.30pm if that was the case. It turns out they were actually open till 8pm. You can't get through to anyone on the number provided. Says to leave a message they will text you details. I didn't receive any text or call back. Stranded very distressing picked car the next morning with an $300 hotel and $50 taxi bill.
Cons: Unacceptable opening hours for pick-up and drop off. Last shuttle at 7h30 pm
Pros: Was easy all round
Cons: That’s the agent talked my husband into getting car insurance. We already had travel insurance so didn’t need it. Extra cost we didn’t need.
Pros: Easy pick up
Cons: Quick and efficient service
Pros: All good, pickup service from Airport, fast and easy procedure, car had ready for me.
Cons: Pickup time from airport could be improved. I had book my Car pickup time at 7AM, but thats out of their office time, called 3-4 times ask for pickup, talk to the automatic reply system, end up i got pickup at 7.30am, and got my car all ready around 8.15am, 1 hour plus wasted.
Pros: efficient and friendly
Cons: nothing
Pros: Was really good service by the team we dealt with.
Cons: The airport pick up was really handy.
Pros: Quick and professional without forgetting the "human" touch.
Cons: One of the best services I have had, renting a car.
Pros: Extremely efficient - including completing a document prior to arrival
Cons: I knew this ahead of time - but wished it was an on site office
Pros: Great modern car at a reasonable price
Cons: Distance from Melbourne Airport
Pros: Service is good but not great. Lack of representatives at the front desk.
Cons: Friendly staffs
Pros: Staff at check in so helpful.
Pros: Service was great. Car was nice and clean and perfect for my time in Melbourne.
Cons: Melbourne airport was chaotic. First time picking up a car so was a little confused on meeting point. It was absolutely freezing that morning. A lot of people waiting for shuttle so just had to wait a little. But besides that Bargain Cars were amazing. Highly recommend
Pros: Well maintained building, toilet aways very clean, good staff.
Cons: Nothing
Cons: Just the pickup and drop off location is a bit far from the airport
Pros: Service was smooth and rental terms were explained clearly.
Cons: Servicing agents were helpful and prompt.
Pros: Friendly counter staff and shuttle driver. Efficient and prompt pick up at the airport.
Cons: Call Center or more correctly don't call us we will call you if and when we feel like it.
Pros: The Price was the only benifit
Cons: Pick up from the Airport needs to be more efficient
Pros: Efficient
Cons: When I called for pickup, I never got the text telling us where the pickup spot is. Long wait for shuttle as well as at rental agency. Originally given a car without working windshield wipers, thank goodness my husband noticed before we drove off!
Pros: Price
Cons: Very confusing to find pick up spot and was very busy with a lot of people waiting. The shuttle would park in different spots so some people would jump the quee. Ended up waiting 30mins as first shuttle was full. Nearly missed second as there wasn't a line so people waiting less time would hop in
Pros: Friendly and efficient.
Cons: Nothing
Pros: the guy that was driving the one shuttle bus handled the long line to get on and not enough space for everyone very professionally
Cons: only one shuttle bus running from the airport and there were 15 people waiting to get on an 8 seater bus
Pros: A little bit slow process the car
Pros: Generally OK
Cons: Not enough service staff on at the time of picking up the car
Pros: Price
Cons: Car wasn't powerful at all and was hard to accelerate. The internal light of the car didn't work
Pros: Cleanliness was very good of the car
Cons: There was a third party insurance company is involved / linked with this rental, which I obtained when I bought online with the rental fee. And it said fully covered. However at the desk when I went to pick up the car, representative scared me it is not covered this or that and access is $5000. To turn the access into $0 I had to pay another $175 for only 5 days. Very confusing. Should have cleared in advance.
Pros: Best prices I could find, friendly service.
Cons: Only downside is that the rental lot is not actually at the airport but there's a free shuttle which got us to and from fairly quickly and easily.
Pros: Online check in service
Cons: It was difficult to arrange pick up without ability to call a landline
Pros: Knew what they were doing. Efficient.
Cons: Knowledgeable see
Cons: Water sprayer for front window was empty
Pros: All brilliant stuff by Bargain....
Pros: Staff were efficient
Cons: The airport location is a bit far from the airport
Pros: Friendless and efficiency.
Pros: Staff were very friendly. During the car return, when I explained about the oil warning light and having to stop and buy oil, the person serving me was very apologetic.
Cons: Car oil had not been checked triggering a warning light which then became a Do Not Drive warning.
Pros: Quick and efficient. Also the shuttle bus service to and from the airport.
Cons: The upselling of the insurance and roadside assistance, but it's okay I know it's your job to offer these
Pros: C OST, efficiency , easy of rental
Cons: Did not receive an email after return of vehicle.
Pros: Airport shuttle, ease of fi ding the location
Cons: We choose toyota corolla but was given hyundai instead. The car horn was also faulty
Pros: Friendly, efficient and reliable
Pros: great car
Cons: one hour waiting for the shuttle bus on arrival in melbourne - poor signage re where to be picked up- slow to be picked up
Pros: Car was clean, car that I wanted wasn't available so had a free upgrade
Cons: Even though express checking was used there was still almost an hour of waiting and getting ID copied.
Pros: Nothing about the hire service was good apart from availability of the airport shuttle.
Cons: Booked car not available. Replacement car in very poor condition. Should have been upgraded not given the worst car on the lot.
Pros: Good value for money
Cons: Waited for almost an hour for pick up.
Pros: Friendly and efficient
Pros: detailed and concise pricedure
Cons: customer service is helpful
Pros: Robyn & TJ went out of their way to swap cars for me after my request to try a different brand nothing was a problem and so nice about it
Pros: Service was very good, staff friendly and efficient
Cons: Car wasn’t in great condition but did the job. We found some rubbish in the car and many spider webs inside and outside
Pros: We were able to keep the car one extra night without fees, which was really appreciated 👍
Cons: Not able to call an agent on phone when we wanted to extend our renting
Pros: Quick and efficient
Cons: Nothing
Pros: Check in and check out were great,
Cons: Getting from airport to rental location was slow and without anyone to speak to it was uncertain when a pick up would arrive.
Pros: Ease of hire process and advise.
Pros: Quick small queue
Cons: Nothing
Pros: Friendly staff, great clean car
Cons: Pick up before office open hours was a little confusing. Shuttle took roughly 30mins to pick us up at airport.
Pros: The staff were very pleasant and helpful at the office and at the checkout point.
Cons: We waited 100minutes for the shuttle bus to arrive which I think is totally unacceptable. We were told the bus would be waiting for us at the pickup point. We called multiple times but got NO response. Another companies' bus driver provided information at the pickup site. Our bus staff were very ignorant and did not speak directly to the customer once or explain what was happening. They only opened and closed the boot for luggage and didn't even offer to assist placing the luggage in the boot.
Pros: Everything was easy. I appreciated the advice to photograph the vehicle before the rental, so that we wouldn't get charged for pre-existing damage. It made me feel that the company was very honest.
Cons: When we arrived and I couldn't get an answer or call-back from the shuttle driver I was worried that we would be stuck without a car.
Pros: Shuttle service to rental location. Car ready to go and easy check in
Cons: They thought we had returned the vehicle late but we were actually earlier than agreed. Not sure why but issue was resolved
Pros: Easy online application and no issues with collection.
Cons: Nil.
Cons: Car was drifting to the left wile driving
Cons: We took the full tank of petrol option meaning we did not have to return the car with a full tank. After filling the tank a number of time during the travel it was quite noticeable that the tank had not been filled completely averaging over 100klms more with each successive fill. I told the operator when returning the car and was told the manager would be notified, this obviously did not happen. Very disappointing.
Pros: Was easy process. There about 10mins, then off driving down the road
Pros: Pick up point was not at the airport but the shuttle service was quick and convenient.
Cons: No comments.
Pros: Quick and friendly.
Cons: Hassle free.
Pros: Very friendly staff! They provide a lot of value in terms of good customer experience. Also cars were in good condition so no issues there.
Pros: Quick Good price
Cons: nil
Pros: Couldn’t fault it.
Cons: Nothing
Cons: It took 45 mins to get from the airport to the car rental place. Busy times
Pros: Very efficient, helpful and professional
Cons: Nothing to note
Pros: The staffs is nice and helpful.
Cons: It charged tolls fee even I don't use it.
Pros: Efficient and pleasant
Cons: All good
Pros: Friendly service and prompt pick up time.
Cons: The car was not as in good condition as I thought. I saw a better looking one on the field but we got the one with lots of scratches. All good as long as still working.
Pros: One of the best, can't complain
Cons: Nothing really
Pros: Absolutely nothing, such a horrible experience. I WILL NEVER RENT A CAR AGAIN. EVER
Cons: Such rude staff, not helpful, condescending, arrogant, spiteful, evil, scam
Pros: My expectancy was that it to be a newer model car
Pros: quick and effortless
Cons: grumpy and complaining staff infront of customers
Pros: The price
Cons: for me it was hard to find the pick up area as the rental is of site
Pros: Best car rental experience received anywhere in the world. From the phone call I made to advise the Company that we had landed until we were dropped off back at the airport was a seamless experience. The cost of hirering the vehicle was also a very pleasant suprise.
Cons: Please see previous questions
Pros: Quick service
Pros: Picking the car was easy
Cons: We lost 35 minutes waiting for the pick up to airport and we missed the flight. Car was not so good
Pros: Really easy service and great price for the car we got for a short trip in Melbourne. Will definitely hire a car from here again!
Pros: Easy and cost effective
Cons: The depot wasn't at the airport
Pros: Efficient service, friendly agents and comfortable counter area
Pros: good customer service
Cons: the car was bit old
Cons: Drop off not open until 7am
Pros: Shuttle bus schedule meant no waiting.
Cons: Customer service was impersonal and seemed an effort for service agents.
Pros: Relatively cheap
Cons: Hard to find the rental business for drop off. Poor standard of vehicle.
Pros: Everyone was really friendly here. Definitely recommend.
Pros: worked out well
Cons: Pick up was a bit slow, but that was because it was a very busy time, the car on the outside was a bit dirty, but being a new car made up for that.
Pros: Lovely staff at pick up easy to deal with very freinfly and informative.
Cons: Misinformed by on line rental company of insurance details had to pay extra £200 for the full cover Also could not call from my mobile for the pick up service at the Airport
Pros: Car was in good condition.
Cons: Shuttle service for Pick up from and to Airport was slow. It was oversubscribed that we had to wait for another one that took us another 20 minutes
Pros: Fantastic great car , great easy service
Pros: very prompt and quick return and drop off well done
Cons: all good
Pros: It was friendly and fast. It might be 'off airport', but overall time taken was probably as quick as being on site due to their efficiency and no queuing at all, plus fast online paperwork.
Cons: Nothing not to like :0)
Pros: Fairly easy
Cons: Finding that buying best insurance offer meant a totally non-understandable description of the deal at the desk
Pros: Quick and friendly
Pros: Reception was outstanding - knew product
Cons: Nil
Pros: Love the car
Cons: Nothing
Cons: They gave me a Australian Northern Territory vehicle. It has done 66,000km. The car is old and not very safe to drive long distance. I will not rent from bargain car rental again.
Pros: Definitely the easiest process of hiring a car. 11/10
Cons: Literally the only issue was maps wasn't taking us to the right spot. Absolutely nothing to do with the buisness themselves.
Pros: The drop off staff are not friendly and rude in attitude
Pros: So easy and friendly.