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Bargain Car Rentals at Melbourne Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Cons: Just the pickup and drop off location is a bit far from the airport
Pros: Service was smooth and rental terms were explained clearly.
Cons: Servicing agents were helpful and prompt.
Pros: Friendly counter staff and shuttle driver. Efficient and prompt pick up at the airport.
Cons: Call Center or more correctly don't call us we will call you if and when we feel like it.
Pros: The Price was the only benifit
Cons: Pick up from the Airport needs to be more efficient
Cons: When I called for pickup, I never got the text telling us where the pickup spot is. Long wait for shuttle as well as at rental agency. Originally given a car without working windshield wipers, thank goodness my husband noticed before we drove off!
Cons: Very confusing to find pick up spot and was very busy with a lot of people waiting. The shuttle would park in different spots so some people would jump the quee. Ended up waiting 30mins as first shuttle was full. Nearly missed second as there wasn't a line so people waiting less time would hop in
Pros: Friendly and efficient.
Pros: the guy that was driving the one shuttle bus handled the long line to get on and not enough space for everyone very professionally
Cons: only one shuttle bus running from the airport and there were 15 people waiting to get on an 8 seater bus
Pros: A little bit slow process the car
Pros: Generally OK
Cons: Not enough service staff on at the time of picking up the car
Cons: Car wasn't powerful at all and was hard to accelerate. The internal light of the car didn't work
Pros: Cleanliness was very good of the car
Cons: There was a third party insurance company is involved / linked with this rental, which I obtained when I bought online with the rental fee. And it said fully covered. However at the desk when I went to pick up the car, representative scared me it is not covered this or that and access is $5000. To turn the access into $0 I had to pay another $175 for only 5 days. Very confusing. Should have cleared in advance.
Pros: Best prices I could find, friendly service.
Cons: Only downside is that the rental lot is not actually at the airport but there's a free shuttle which got us to and from fairly quickly and easily.
Pros: Online check in service
Cons: It was difficult to arrange pick up without ability to call a landline
Pros: Knew what they were doing. Efficient.
Cons: Knowledgeable see
Cons: Water sprayer for front window was empty
Pros: All brilliant stuff by Bargain....
Pros: Staff were efficient
Cons: The airport location is a bit far from the airport
Pros: Friendless and efficiency.
Pros: Staff were very friendly. During the car return, when I explained about the oil warning light and having to stop and buy oil, the person serving me was very apologetic.
Cons: Car oil had not been checked triggering a warning light which then became a Do Not Drive warning.
Pros: Quick and efficient. Also the shuttle bus service to and from the airport.
Cons: The upselling of the insurance and roadside assistance, but it's okay I know it's your job to offer these
Pros: C OST, efficiency , easy of rental
Cons: Did not receive an email after return of vehicle.
Pros: Airport shuttle, ease of fi ding the location
Cons: We choose toyota corolla but was given hyundai instead. The car horn was also faulty
Pros: Friendly, efficient and reliable
Pros: great car
Cons: one hour waiting for the shuttle bus on arrival in melbourne - poor signage re where to be picked up- slow to be picked up
Pros: Car was clean, car that I wanted wasn't available so had a free upgrade
Cons: Even though express checking was used there was still almost an hour of waiting and getting ID copied.
Pros: Nothing about the hire service was good apart from availability of the airport shuttle.
Cons: Booked car not available. Replacement car in very poor condition. Should have been upgraded not given the worst car on the lot.
Pros: Good value for money
Cons: Waited for almost an hour for pick up.
Pros: Friendly and efficient
Pros: detailed and concise pricedure
Cons: customer service is helpful
Pros: Robyn & TJ went out of their way to swap cars for me after my request to try a different brand nothing was a problem and so nice about it
Pros: Service was very good, staff friendly and efficient
Cons: Car wasn’t in great condition but did the job. We found some rubbish in the car and many spider webs inside and outside
Pros: We were able to keep the car one extra night without fees, which was really appreciated 👍
Cons: Not able to call an agent on phone when we wanted to extend our renting
Pros: Quick and efficient
Pros: Check in and check out were great,
Cons: Getting from airport to rental location was slow and without anyone to speak to it was uncertain when a pick up would arrive.
Pros: Ease of hire process and advise.
Pros: Quick small queue
Pros: Friendly staff, great clean car
Cons: Pick up before office open hours was a little confusing. Shuttle took roughly 30mins to pick us up at airport.
Pros: The staff were very pleasant and helpful at the office and at the checkout point.
Cons: We waited 100minutes for the shuttle bus to arrive which I think is totally unacceptable. We were told the bus would be waiting for us at the pickup point. We called multiple times but got NO response. Another companies' bus driver provided information at the pickup site. Our bus staff were very ignorant and did not speak directly to the customer once or explain what was happening. They only opened and closed the boot for luggage and didn't even offer to assist placing the luggage in the boot.
Pros: Everything was easy. I appreciated the advice to photograph the vehicle before the rental, so that we wouldn't get charged for pre-existing damage. It made me feel that the company was very honest.
Cons: When we arrived and I couldn't get an answer or call-back from the shuttle driver I was worried that we would be stuck without a car.
Pros: Shuttle service to rental location. Car ready to go and easy check in
Cons: They thought we had returned the vehicle late but we were actually earlier than agreed. Not sure why but issue was resolved
Pros: Easy online application and no issues with collection.
Cons: Car was drifting to the left wile driving
Cons: We took the full tank of petrol option meaning we did not have to return the car with a full tank. After filling the tank a number of time during the travel it was quite noticeable that the tank had not been filled completely averaging over 100klms more with each successive fill. I told the operator when returning the car and was told the manager would be notified, this obviously did not happen. Very disappointing.
Pros: Was easy process. There about 10mins, then off driving down the road
Pros: Pick up point was not at the airport but the shuttle service was quick and convenient.
Cons: No comments.
Pros: Quick and friendly.
Cons: Hassle free.
Pros: Very friendly staff! They provide a lot of value in terms of good customer experience. Also cars were in good condition so no issues there.
Pros: Quick Good price
Pros: Couldn’t fault it.
Cons: It took 45 mins to get from the airport to the car rental place. Busy times
Pros: Very efficient, helpful and professional
Cons: Nothing to note
Pros: The staffs is nice and helpful.
Cons: It charged tolls fee even I don't use it.
Pros: Efficient and pleasant
Cons: All good
Pros: Friendly service and prompt pick up time.
Cons: The car was not as in good condition as I thought. I saw a better looking one on the field but we got the one with lots of scratches. All good as long as still working.
Pros: One of the best, can't complain
Cons: Nothing really
Pros: Absolutely nothing, such a horrible experience. I WILL NEVER RENT A CAR AGAIN. EVER
Cons: Such rude staff, not helpful, condescending, arrogant, spiteful, evil, scam
Pros: My expectancy was that it to be a newer model car
Pros: quick and effortless
Cons: grumpy and complaining staff infront of customers
Pros: The price
Cons: for me it was hard to find the pick up area as the rental is of site
Pros: Best car rental experience received anywhere in the world. From the phone call I made to advise the Company that we had landed until we were dropped off back at the airport was a seamless experience. The cost of hirering the vehicle was also a very pleasant suprise.
Cons: Please see previous questions
Pros: Quick service
Pros: Picking the car was easy
Cons: We lost 35 minutes waiting for the pick up to airport and we missed the flight. Car was not so good
Pros: Really easy service and great price for the car we got for a short trip in Melbourne. Will definitely hire a car from here again!
Pros: Easy and cost effective
Cons: The depot wasn't at the airport
Pros: Efficient service, friendly agents and comfortable counter area
Pros: good customer service
Cons: the car was bit old
Cons: Drop off not open until 7am
Pros: Shuttle bus schedule meant no waiting.
Cons: Customer service was impersonal and seemed an effort for service agents.
Pros: Relatively cheap
Cons: Hard to find the rental business for drop off. Poor standard of vehicle.
Pros: Everyone was really friendly here. Definitely recommend.
Pros: worked out well
Cons: Pick up was a bit slow, but that was because it was a very busy time, the car on the outside was a bit dirty, but being a new car made up for that.
Pros: Lovely staff at pick up easy to deal with very freinfly and informative.
Cons: Misinformed by on line rental company of insurance details had to pay extra £200 for the full cover Also could not call from my mobile for the pick up service at the Airport
Pros: Car was in good condition.
Cons: Shuttle service for Pick up from and to Airport was slow. It was oversubscribed that we had to wait for another one that took us another 20 minutes
Pros: Fantastic great car , great easy service
Pros: very prompt and quick return and drop off well done
Cons: all good
Pros: It was friendly and fast. It might be 'off airport', but overall time taken was probably as quick as being on site due to their efficiency and no queuing at all, plus fast online paperwork.
Cons: Nothing not to like :0)
Pros: Fairly easy
Cons: Finding that buying best insurance offer meant a totally non-understandable description of the deal at the desk
Pros: Quick and friendly
Pros: Reception was outstanding - knew product
Pros: Love the car
Cons: They gave me a Australian Northern Territory vehicle. It has done 66,000km. The car is old and not very safe to drive long distance. I will not rent from bargain car rental again.
Pros: Definitely the easiest process of hiring a car. 11/10
Cons: Literally the only issue was maps wasn't taking us to the right spot. Absolutely nothing to do with the buisness themselves.
Pros: The drop off staff are not friendly and rude in attitude
Pros: So easy and friendly.
Pros: Excellent service
Pros: Pick up and drop off at the airport was great.
Cons: The car had no working air conditioning. The engine made weird sounds especially going up hill. Gear changes could be rough.
Cons: Very little
Pros: I liked that the staff were helpful and polite
Pros: Overall great seeing and price. Very friendly staff
Pros: People at the desk were very hospitable and efficient.
Cons: I had some difficulty finding the entry to return the car. The gps didn't describe the immediate turn into the car rental place.
Pros: front desk employee listened to my needs (Surfboard) and gave me a car big enough to fit it in!
Pros: Staff are nice
Cons: They tried to sell me the insurance which I already paid for the agency. I paid compehensive twice. The waiting time of shuttle bus was too long
Pros: Easy, Friendly, Fast
Pros: quick service pickup and dropoff of car; ride to and fro airport at Melbourne; friendly staff
Cons: car was substandard for the price paid; insurance is expensive
Pros: Good price. Fast drop off.
Cons: Slow, crowded and confusing shuttle bus pick up. Distracted agents with queue when trying to collect car
Pros: Ease of service
Cons: Car needed wheel alignment or front end attention and air-conditioning needed regas
Cons: It would have been much more convenient to have a drop off and pick up at the airport. The biggest downside to our car rental was that we did not have cruise control and were unaware of this until we were on the freeway which made long trips very uncomfortable. I would never hire a car without cruise control again and would welcome the knowledge prior to leaving depot by one of the representatives verbally.
Cons: Difficulty with shuttle service location and popularity!
Pros: Easy process overall. Great staff.
Pros: Friendly and helpful
Pros: Efficient friendly staff
Pros: Friendly, efficient, no queues
Cons: Location was a bit further from airport but bus was timely with minimal waiting periods in both directions
Pros: Friendly and efficient service provided at both pick up and drop off.
Pros: Fast collection
Cons: Selling of additional accident excess and no hard copy of the rental receipt upon car collection
Pros: Super friendly and fast efficient service
Pros: Great staff
Cons: No nonsense easy to deal with
Pros: The vehicle was top notch and the staff were helpful and friendly once we got to the pick up point.
Cons: Trying to arrange pick up from the airport was difficult. A direct number instead of an automated message would be easier and more personable.
Pros: Easy to deal with and great price
Cons: Being first time users it was a little confusing when looking for the shuttle pickup.
Pros: Car is super clean, rental is simple process
Cons: Type of car is a bit disappointed as we are expecting toyota corolla, but finally it is hyundai
Pros: They are well organised. Cars are "new" but not new like more expensive car rentals, but they are very good value. Our car had 45000km on it but it did just great.
Cons: Pick up location is a little approximate, it said brown bus shelter (it's actually a very long shelter), it has a marking on it (which I cannot remember). Once pick up is confirmed the drawing received is much clearer though.
Pros: Staff/service was excellent.
Cons: Car was in poor mechanical condition. Wiper washer was defective, tires were low, engine occasionally had power loss and was making odd noises. Second time we've had mechanical issues with a Bargain Car Rentals car.
Cons: Shuttle service
Pros: Easy going staff, friendly
Cons: LDV D90 was disappointing. No satnav, only supported carplay not android auto. Terrible turning and poor driver/reverse assist. Reverse camera was not fish eye? Blindspot indicators kept going off in the rain. Dashboard kept saying car maintenance required. Brakes felt underpowered.
Cons: No after hours pickup and dropoff Bad car condition
Pros: Online form, so u don’t spend much time to collect the car.
Cons: Everything is score 9 so they are better than others.
Cons: the issue with the insurance cover
Pros: Good opening hours.
Pros: was very satisfy with the quality of the car provided for our rental
Cons: Not much. May be the pickup from the Airport was a bit confusing at first but was all sorted when the van arrived in quick time
Pros: Nothing much
Cons: Trying to sell more insurance and insisting on paying for roadside assistance
Pros: it was simple
Cons: bit of a long wait for the transfer bus as we were not standing in quite the right place.
Pros: Great service and easy to deal with
Pros: Bargin car rentals have never let me down. Outstanding staff, customer service and the vehicles are always clean & well maintained
Pros: Service was very friendly and customer service oriented.
Cons: Probably the worst thing was that it’s a distance from the airport and the waiting time needs to be factored it.
Pros: Inside windows were dirty and cheap rubber Matt almost caused and accident due to rolling up between brake pedal and accelerator
Cons: Fees and tolls not explained before hiring
Pros: Good service had to wait to be picked up from the airport due to to many needing picking up. But wasn't in a rush and let others on first.
Cons: Everything was good .
Pros: Value for money
Cons: Very large insurance excess
Pros: I have never hired a car and everything work like clockwork.
Cons: Everything from booking online, bus service to the airport, amazing friendly staff and so helpful in every way. Not to mention a new car.
Pros: Very friendly staffs
Cons: The key had a dead battery which showed on the dashboard, as it happened we were locked out the car until I changed the battery.
Pros: Good Staff
Cons: Not them You
Pros: Friendly people
Pros: Friendly efficient service
Cons: Selling via other portals, more information about inclusions and exclusions would have been handy
Pros: Quick and easy process thanks to their online pre-form that you filled out. Car was clean, pick up and drop off drivers were very friendly.
Pros: Front desk service. Quick and efficient. Bus departure speed to the terminal was good.
Cons: Tyre inflation pressures were all over the place. Tyres were pretty bald and the spare tyre was flat. Accelerator was a bit sticky so at low speeds was difficult to maintain a single speed.
Pros: the shuttle from and to airport - the facility to take the car
Cons: we had to return the car much earlier than expected due to a typo on the redelviery timing
Pros: Quick service
Cons: No one answered our calls when we arrived to organise a pick up from the airport
Pros: Service quality
Pros: Easy pick up and drop off
Cons: Just our luck with the car where the aircon isnt really working well
Pros: Quick and smooth
Cons: Office was a bit far from airport
Pros: Extended the booking for 24 hrs. for FREE when I needed it the most in my medical emergency. Absolutely appreciable.
Cons: Nothing I can think of.
Pros: car seats provided, cleanliness of vehicle
Cons: disorganisation and wait time collecting the car from the airport
Pros: None - will not recommend
Cons: None - will not recommend
Cons: Time it took to pick up the car
Cons: your insurance cover was too expensive. we took out our insurance with Discover Cars at half the cost.
Pros: The windscreen wipers needed replacing.
Cons: I had to wait so long for the shuttle bus to take me back to the airport I missed my flight home. Was a huge inconvenience
Cons: Took 40 minutes for van to arrive at Airport.
Pros: Friendly staff
Cons: Bargain Car Rentals supplied me with an automatic transmission vehicle without cruise control. When we dropped off our car we had to wait one hour to be shuttled to the airport. A young couple with 3 young children (that we were waiting with) may have missed their flight as a result. They only had 25 minutes to check in when Bargain finally got us to the airport. They have apologise to me for the inconvenience however I may be reluctant to deal with them in future.
Pros: Buses need to have luggage trailers. Increased frequency of collection as people where very impatient. Some waited 30 minutes.
Pros: The most efficient process I;ve ever experienced.
Pros: The staff were very helpful the car was newer than expected
Pros: Easy to arrange
Cons: Offsite of airport Car was very basic ( no reverse camera etc)
Pros: Good value for money.
Cons: 1. Inability to speak directly with agent while awaiting pick-up. 2. Vehicle hire document was out of date - vehicle odometer was some 700km over that stipulated on form, and overall document annotated 'vehicle not ready for hire'. 3. Fuel tank supposedly full, but only indicating 7/8. 4. Breakdown call number unclear.
Pros: Friendly staff
Pros: Very pleased. Friendly and efficient staff
Pros: Relatively quick and efficient
Cons: One small dent on door was not on check list and quite busy when picked up car but over all very good
Pros: Agent was very friendly and helpful
Pros: Friendly Efficient Quick and Easy pickup and drop off No Fuss
Pros: That it was quick and easy
Cons: The Customer Service operator was over the top trying to get me to purchase Car Assist and also excess insurance. She tried to bs me that my card could not be authorised I provided her Master Card Diners Club and Westpac I informed her that I had about 30k available. Eventually she managed to get it to work. I suspect that she was intentionally keying in wrong numbers she dismissed my shuttle bus problems saying that ithe booking was run from Hobart just not interested. Only one front of desk
Pros: Very friendly and helpful.
Pros: Service was quick
Cons: When dropping off the car was only one person on the desk
Pros: quick, easy
Cons: car had plastic bumpers coming off that were not flagged on the condition report
Pros: Staff very friendly.Easy pick up and drop off.
Pros: The car was nice and clean.
Cons: Wasn’t greeted friendly by the staff member who gave me the car. Took her 5 mins to find the car. Wasn’t able to use my mothers credit card even with her approval via phone or written. I was quoted on the day of pick up for the full insurance which they rang me days later telling me they didn’t charge me for insurance yet. I advised them they have because I have proof and she just ignored me. Turns out they gave me someone else’s car and therefore the insurance quote they gave me was incorrect.
Cons: Too long waiting time at airport before the shuttle arrives
Cons: Unclear where to go when dropping off car and then confusion between staff re whether I had to check in at the desk or just get on the shuttle bus to the airport.
Cons: Pretty average car.
Pros: Simplified rental process
Cons: Waited for 30 mins in Shuttle for return to Tullamarine Airport
Pros: Friendly staff - quick and easy
Cons: No vehicle inspection but I took my own photos of the Dee amage before leaving rental business
Cons: Too expensive at Christmas time as compared to other time of year
Pros: Easy to book, amend booking and got the car we asked for
Cons: Pick up location was tricky to locate
Pros: relatively quick pickup and dropoff, courteous
Cons: need better explanation of pro's con's of petrol options
Cons: I paid for a Corolla, had a picture of a Corolla on the pick up date I got handed a Hyundai which is not what I thought I paid for. The car should be confirmed with the confirmation email. I wouldn’t pay that much for a Hyundai
Pros: New cars, good value
Cons: They don't return phone calls.
Pros: Everything was easy
Cons: Too long for the bond release. I don't understand why it takes so long. The front desk told me it would be released automatically, but this is not true
Cons: It seems to me that Head Office in Tasmania are very out of touch with flights and what's going on in the rest of the country. Our flight from Ballina to Tullamarine was delayed by 2 hours, so didn't depart until 1930 on a Wednesday evening, I called the 1300 number as a courtesy, I was told that the office closed at 8pm and that I could pick the car up at 8am the next morning. When we finally landed at Tullamarine I had to organise to stay in a motel for the night. I'll continue further.
Pros: Service is very good
Cons: Checking the car by yourself before driving,as many people forget to do so.
Pros: Love the service from the women behind the desk. Our driver who is such an awesome humble young man was amazing.
Cons: Our car over heated on the second day and the customer service was a nightmare 30mins to be on hold with someone and they made us wait with 2 small kids for 6hours. We had to wait for the tow truck then organise our own taxi to pick up another car. 6hours is insane when we were only an hour from their depo. The depo was nice once we got there but head office serious made us wait and threatened us with breaking contract if we left the car in the parking lot and returned the keys to the office.
Pros: Clean car, quick pickup
Cons: Vehicle was mechanically wanting and to return vehicle for a check by mechanic would have involved 2 hours travelling
Pros: Good customer relationship
Pros: Clean car
Cons: Customer service was a disgrace. Spent a week trying to get a response in order to find out how to get their car back to them when I as instructed by the covid hotline not to take the car back to them due to lockdown. Was then threatened with legal action if i did not return the car immediately and charged further beyond my hire period. Bargain Car Rentals are a disgraceful company and I'd encourage other renters to use any other company
Pros: We arrived late on a Sunday evening when many of the budget car rentals were closed. We were efficiently picked up and dropped off at airport terminal by friendly representative in company shuttle.
Pros: The drop off experience was seamless and the shuttle bus service was extremely convenient.
Cons: Service was good! However, shuttle bus pick up was difficult to find at the airport, and the Bargain Car representative questioned the validity of the full coverage insurance I purchased from Discover Cars, as they are a third party provider. The Bargain Car representative tried to make me purchase the same insurance policy twice, which unsurprisingly, had a negative impact on my overall experience.
Cons: incorrect information to where to drop off the car, incorrect information about when to drop off the car
Pros: I have used Bargain Car services for number of times, but not happy with the last service at all and won't come back again for sure.
Cons: My booking was done via Discover Cars, I booked the "Hyundai Accent or similar", when pick up, Bargain Car agent gave me the "Kia Rio", a smaller car, the Accent cars were available and I was asked to pay extra if I want to get the Accent model. The agent claimed the "or similar" quote gave them the right to give me smaller car.
Pros: Nice car given
Cons: Seemed to better organise this time
Pros: It was easy to check in
Cons: No customer service when it came to getting us to the airport on time for flight.
Pros: Female attendant was pretty rude to us and not really efficient. We were waited quite long time but there was no apology made
Cons: First car was pretty dirty then changed to other car was parked very closed to next car cannot access. Try to sell car upgrade
Pros: Great service, friendly staff and the shuttle bus was great.
Cons: Couldn't fault them.
Pros: They were at the airport waiting for us at designated time. Efficient booking in and booking out.
Pros: Great service
Pros: I was happy with the service
Cons: They were efficient
Pros: The price was the main factor.
Cons: l was reluctant as the flight from Townsville gets in very late. l could have been stranded at midnight. l now know where to meet the bus so will feel more at ease next visit.
Cons: The rude and uncaring Female I had to put up with on the phone.
Cons: 1. it took forever to get to the off site location as the bus did not come. 2. Waze had the wrong address for the rental location in the system and so we lost 15 minutes in having to drive to the new location
Cons: There was none and still has not been
Pros: Great customer service.
Cons: Nothing - it was good.
Pros: The car was available
Cons: We arrived at 3:30pm which is what we advised when booking. Received a text message at 3:35 to say someone was coming to get us. They turned up at 5:00pm to get us.
Pros: Advertised to have intermediate car or similar to Toyota camary, then received a Suzuki hatchback and told this is intermediate and similar to camary
Cons: Advertised to have intermediate car or similar to Toyota camary, then received a Suzuki hatchback and told this is intermediate and similar to camary
Pros: Very courteous, efficient staff
Pros: Speed, efficiency and price
Cons: I have cancelled your services within 30 minutes of order, but you kept the deposit amount. I called you a week later as nothing was sorted, but nothing happens again. I’m still waiting for an email, letter, message or call from you but it’s not happening. Very disappointed. Myself or anyone within my company will never use your services again, unless the issue is rectified.
Pros: Great cars great staff great prices
Pros: Great rates
Cons: Long pickup process with long wait time and not the best / booked category cars offered initially and then replaced with other cars
Cons: Did not get the car I had ordered online. And I was not offered a discount for this.
Pros: The fast return to the airport
Cons: The car was a discrace
Pros: Good vehicle choice
Cons: I had to pay additional insurance coverage despite paying DiscoverCars.
Pros: Prompt and clear explanation
Pros: Friendly staff
Cons: None on duty to hand over car, the bus driver had to do it.
Cons: Car wasn't clean, it has a lot of dents, and wasn't full of petrol. Took forever to get someone to collect me to pick the car up. Also they tried to take a deposit of $1000 when my paper work said $500
Cons: Rude receptionist
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Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A Young driver fee is not applied.
Maximum rental age is 85 years.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
Learner's permits are not accepted; a full driver's license is required.
In addition to the regular driver license, an International Driving Permit is also mandatory if the national driver license is not written in English.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In addition to documents mentioned previously, the customer will need the following: valid driver license, credit card on a main drivers name, booking voucher.
The deposit is taken at the start of the rental, to cover any additional charges incurred during the rental.
A local renter is defined as a renter who lives within 100 km of the pickup location and who is not flying into town with a return ticket.
The deposit amount for local renters is 1000 AUD.
It is possible to leave the deposit only with following methods: Visa Debit Card, MasterCard credit card, VISA credit card, MasterCard debit card.
The following payment methods are not accepted for payment: Cash, Prepaid cards.
An administration charge of 1.4 % will apply for payments made by credit or debit card.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Prices for extras are shown on the booking page.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
The first additional driver is allowed free of charge.
Delivery/collection service is not provided.
Pick-up & Drop-off