Melbourne Airport (MEL), Melbourne, Australia
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Driver's country of residence is United States of America (USA) and age is 30-65
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Bargain Car Rentals at Melbourne Airport

3 Annandale Road, Tullamarine VIC 3045
0061 1 300 729 230
Pick-up instructions
Once you have collected your luggage, call 1300 729 230 (for international customers call 0061 3 6165 0838) and follow the prompts for shuttle bus pick up. Please allow up to 20 minutes for shuttle to arrive. From T1 & T2: From T1/T2, cross one pedestrian crossing and turn right, wait at the Brown Bus Shelter. From T3: Cross one pedestrian crossing, on your left there will be a sign that says Crew Buses. Please head past this sign and wait in the middle near the Brown Bus Shelter. From T4: Please head towards T3, cross one pedestrian crossing once you are at T3. On your left, there will be a sign that says Crew Buses. Please head past this sign and wait in the middle near the Brown Bus Shelter.
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up. It is also possible to arrange a shuttle on your way back to the airport.
Business hours
Mon:07:00-19:45
Tue:07:00-19:45
Wed:07:00-19:45
Thu:07:00-19:45
Fri:07:00-19:45
Sat:07:00-19:45
Sun:07:00-19:45
Key box
No

Customer Ratings and Latest Reviews

Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car

Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.

Singapore
MG HS
June 19, 2024

Pros: Very straightforward no hidden cost. Very good service and friendly staff.

Cons: None.

Thailand
Hyundai Accent
June 15, 2024

Pros: Drop off fast

Cons: Too many ppl wait shuttle bus. Bargain dont pickup by queue

Singapore
MG 5
June 14, 2024

Pros: Clean car, new car fleet

Cons: Nothing. All good

Singapore
Hyundai Accent
June 11, 2024

Pros: During the handing over , the car was check and taken . After reach to airport notice my credit card was charged without my concern

Singapore
Hyundai Accent
June 4, 2024

Pros: Fuss-free and efficient. Will use them again on next trip

Cons: Off-site facility from airport

Singapore
MG HS
May 29, 2024

Pros: Great Car, Brand new

United Kingdom
MG HS
May 27, 2024

Pros: They were very good and it was easy to have the car for longer than agreed.

New Zealand
Hyundai Accent
May 27, 2024

Pros: friendly prompt service

Cons: n/a

New Zealand
Hyundai Accent
May 26, 2024

Pros: Very efficient and helpful

Cons: Allowing Discover Cars to use their company

Netherlands
MG HS
May 22, 2024

Pros: Friendly and fast.

Singapore
MG HS
May 18, 2024

Pros: Had used your rental a couple of times in New Zealand and also Japan and found it good and efficient.

Cons: Counter/front desk guy at Melbourne Airport should have based on a first-come-first-serve for key collection rather than putting the license aside to serve those behind me.

Malaysia
Hyundai Accent
May 15, 2024

Cons: Counter staff at Bargain Car Rentals were rather curt and not particularly genuine. The lady whom I interacted with while picking up my car could have explained the full insurance coverage policy in a better and clearer way.

Malaysia
Hyundai Accent
May 12, 2024

Pros: Airport shettle to and from Bargain cat rental

Cons: None

Singapore
MG HS
May 11, 2024

Pros: Great staffs. Car was good.

Cons: Waiting time to collect car, as only 2 staffs at desk during my time. And will appreciate staffs to brief car's basic functions instead of leaving the customer to figure out themselves.

Australia
MG HS
May 10, 2024

Pros: Easy process

Japan
Toyota Corolla
May 8, 2024

Pros: コストパフォーマンスが良い。 net予約は、TOYOTA CaloraであったがCaloraがなく、結果Camryにupgrade して頂いた。

Australia
MG HS
May 5, 2024

Pros: Everything was quick and easy

Cons: I dont know what happens with the tolls- no one bothered to let me know

Thailand
MG HS
May 3, 2024

Pros: - Shuttle bus - Fair and legit service

Cons: None

United States of America (USA)
Hyundai Accent
May 1, 2024

Pros: Nice staff, car was in good shape.

Cons: Nothing

Australia
Toyota Hiace
May 1, 2024

Pros: Nothing special

Cons: the car was not ready upon pick up. we were not early.

New Zealand
Toyota Corolla
April 30, 2024

Cons: Tried to push their insurance

United States of America (USA)
MG HS
April 28, 2024

Pros: the cost and overall experience were great

Cons: confusion around pickup at airport for shuttle

Ireland
MG HS
April 28, 2024

Pros: Friendly, efficient and v good car

Australia
Hyundai Accent
April 28, 2024

Pros: I was pressured into purchasing insurance for the same price of the rental purchase when my credit card includes car rental excess. I was told my choice of cars was an MG 3...the agent said he wouldn't rent me an MG 3. We tried 3 cars to find one with a USB -A charger. The rental process took an hour. I was rented a dirty Suzuki.

Cons: Dropping off was easy

Australia
MG HS
April 26, 2024

Pros: Picking up the car was easy and efficient.

Cons: Dropping off. No communication of what is happening

Australia
MG HS
April 23, 2024

Pros: Great people fast and friendly

New Zealand
Kia Stonic
April 21, 2024

Pros: It was an easy process. Should have taken full coverage cover direct with bargin card not a third party. Luckily no insurance was needed

Cons: The staff were friendly and professional

Indonesia
Holden Acadia
April 12, 2024

Pros: Friendly staff

Cons: It will be better if the location is inside the terminal

Australia
Toyota Corolla
April 10, 2024

Pros: understanding of the customer needs, patience to attend and help

Cons: Not close to the airport, needs pic-up, but not too long for the waiting, thanks.

Singapore
Hyundai Accent
April 10, 2024

Pros: All the staff on duty were very friendly n helpful. Loved driving the MG car n great value for money

Cons: The airport shuttle was not really convenient. If it wasn't for the willing n helpful airport customer service volunteers I'm not sure how we would have called for the pick up

Australia
MG HS
April 9, 2024

Pros: Cleanliness and supportive staff

United States of America (USA)
MG HS
April 6, 2024

Pros: They gave us a choice of cars

Cons: It was off site so harder to get to from the airport

New Zealand
Hyundai Accent
April 6, 2024

Pros: Excellent return response on car

Cons: Long wait and never advised of several things eg tolls which we paid for twice

Australia
Hyundai Accent
April 6, 2024

Pros: Customer service with a smile

Cons: N/A

Australia
Holden Acadia
April 2, 2024

Pros: Good value.

Cons: Took way too long to get car. Broken glove box was very annoying

New Zealand
Hyundai Accent
March 28, 2024

Pros: No issues at all

India
Toyota Corolla
March 27, 2024

Pros: Easy pick-up, great car & easy drop off

Cons: Nothing

Singapore
Holden Acadia
March 21, 2024

Pros: Car is very clean

Cons: incurred FX difference for false charge on feul.

Ireland
Toyota Corolla
March 21, 2024

Pros: Fast efficient and friendly service from airport pick-up to airport drop off.

Cons: No negative issues to feedback. The car did exactly what I expected it do.

Singapore
Audi Q3
March 19, 2024

Pros: fast, clean, patience

Cons: too far away from airport

Australia
MG HS
March 12, 2024

Pros: Lovely car

Cons: We had a 35 minute wait after dropping off the car which made our airline book in tight

Australia
MG 5
March 12, 2024

Pros: all went very smoothly

Australia
Audi Q3
March 12, 2024

Cons: It cost more to lower the insurance excess than it did to hire the car. Very very expensive

Australia
Hyundai Accent
March 11, 2024

Pros: Polite, easy to get to

Cons: Nothing

Australia
Hyundai Accent
March 7, 2024

Pros: Price and convenience

Cons: The condition of the vehicle presented to us, was not up to standard.

New Zealand
Hyundai Accent
March 5, 2024

Pros: Nice car, efficient hand over and return

Cons: The lady at reception was far too pushy insisting on upgrading car and insurance

United Kingdom
Hyundai Accent
March 4, 2024

Cons: Nothing negative to say

United Kingdom
MG HS
March 3, 2024

Pros: Super quick check in and check out. Visual inspection done in front of us.

United States of America (USA)
MG HS
February 28, 2024

Pros: Fast and friendly

Cons: nothing

Canada
Kia Stonic
February 24, 2024

Pros: New vehicle provided. No hassle return with platinum insurance package after incurring minor damage.

Australia
MG HS
February 22, 2024

Pros: Efficient and friendly

Australia
MG HS
February 21, 2024

Pros: Very friendly

Cons: Easy

Singapore
Kia Stonic
February 18, 2024

Pros: Smooth pick up & return process. Car was in good condition and was clean

Cons: Pick up time was a bit slow due to a long line and undermanned staff

Greece
Hyundai Accent
February 15, 2024

Pros: Fast and efficient

Australia
Hyundai Accent
February 14, 2024

Pros: It was all very easy and well organised

Australia
MG HS
February 11, 2024

Pros: Fast, efficient, helpful staff

Cons: Car had chipped windscreen.

Canada
Hyundai Accent
February 11, 2024

Pros: Knowledgeable staff. Clean car. Good proce

Cons: Nothing

Canada
Hyundai Accent
February 5, 2024

Pros: Cheap

Cons: Poor rental agent - only selling the upgrade and additional coverages; no other information provided eg no vehicle inspection , did not provide car info such as petrol or Diesel etc

Thailand
Toyota Corolla
February 5, 2024

Pros: Mostly good

Cons: Way too much time to pick up vehicle after a very long flight

New Zealand
MG HS
January 30, 2024

Pros: Great service, their hospitality was awesome when they picked us up from the airport and shuttled us to our car. Made it real easy and welcoming specially after travelling with two kids.

Cons: Couldn’t fault their service. Was amazing

New Zealand
Hyundai Accent
January 28, 2024

Pros: Friendly staff

Cons: Nothing

Australia
Toyota Corolla
January 27, 2024

Pros: Price

Cons: Cheap fuel deal

Australia
MG HS
January 22, 2024

Pros: Good price

Cons: Car was overdue for service so beeped everytime starting car. The car had poor acceleration and shuddered when braking not sure if this is related to overdue service or not.

Australia
Hyundai Accent
January 15, 2024

Pros: Service with a smile 😊

Cons: The agent did not walk around the car prior to the hire agreement

Poland
MG 5
January 14, 2024

Pros: Nice new car with lots of luggage space. Good e-mail contact before renting.

Cons: They charged us for an extra service we didn't ask for, didn't inform us about the payment, just added it and charged our credit card. We found out later. Terribly inconvenient system of calling from the airport for the pick-up shuttle, no rental desk, no-one waiting (although we provided our flight number and arrival time). Not everybody has a working Australian phone number minutes after landing, it took us almost an hour and three phone calls before we finally got on the shuttle bus.

Australia
MG 5
January 14, 2024

Pros: Efficient and straight forward

Australia
MG HS
January 4, 2024

Pros: Quite liked the online checkin which saved time at the counter. Service counter was friendly and helpful

Cons: I think the airport shuttle pickup at the airport experience can be improved. The first shuttle was full, so we waited 20 minutes for the next shuttle. By then more people had arrived, and so when the next shuttle arrived (and stopped in a different place) the other people all climbed on before us even tho they arrived later, so we had to wait again. With too many passengers we should be allowed onto the shuttle in the order we arrived (the time of the SMS we received could be used as a method)

Singapore
MG HS
December 26, 2023

Pros: Price, shuttle to Melbourne airport, email response time.

Cons: Fuel tank was 7/8 full upon pick up, returned vehicle with full tank, no refund yet. Expected onboard navigation, auto seats, and sunroof. Time inefficiency of needing to wait for shuttle both upon arrival & departure, extra 20-30 mins not accounted for vs. picking up & dropping off vehicle directly at airport.

Australia
Hyundai Accent
December 25, 2023

Pros: Quick and efficient and "newish" cars

Cons: All Ok

Australia
Hyundai Accent
December 24, 2023

Pros: Prompt efficient service

India
Holden Acadia
December 15, 2023

Pros: Smooth and quick processing.

Cons: We would have appreciated a better briefing about the car and its usage conditions.

United Kingdom
Toyota Corolla
December 14, 2023

Pros: Cost and location.

Cons: Car didn't feel like it should have been the category we booked. Think it had been "upgraded" from lower category. It didn't feel like the Toyota Corolla or similar we were expecting. It worked out for us as it was everything else we needed.

Australia
Hyundai Accent
December 11, 2023

Pros: Ease at being able to pickup the car.

Cons: The extra cost for insurance.

Australia
Hyundai Accent
December 11, 2023

Pros: All good

Cons: Shakey front tyre

United Kingdom
Hyundai Accent
December 9, 2023

Pros: The quickest I’ve ever picked up a car (if you fill out your info on their checkin form first)

Cons: I missed the last shuttle back to the airport at 7.30pm, which nobody told me about.

United Kingdom
Toyota Corolla
December 8, 2023

Pros: Speedy efficient agents and procedures

Cons: Extremely uncomfortable old car with no charger no reverse or parking assistance not fully clean and which had done 96000 km! Subtle pressure selling of extra insurance which we didn’t need as already had it

Singapore
MG HS
December 2, 2023

Pros: Value for money and cheap insurance.

Cons: Value for money and good and new car.

Australia
MG HS
November 29, 2023

Pros: Quick airport transfer service, quick car pick up and drop-off and rental good price

Cons: Car indicators and wipers controls on opposite side to most common cars.

Singapore
MG HS
November 29, 2023

Pros: Quick return

Cons: Already purchased full coverage with agent yet was pushed to get coverage with bargain saying insurance with discovery dis not cover full excess and i might still be charged up to 5k. Asked me to refund coverage from discoverycars n take up theirs instead. Made sarcastic remarks when rejected "you obviously have not made a claim before". Check in was done online but inexperienced staff said no..

Australia
MG HS
November 27, 2023

Pros: Very friendly staff

New Zealand
Toyota Corolla
November 26, 2023

Pros: the process was straight forward from booking to drop off

Cons: interior windows where not cleaned, tyre pressure were not set to b pillar plaque. LF tyre 120 kpa under pressure

United States of America (USA)
Audi Q3
November 26, 2023

Pros: I had to rent another car from Eurocar because the car I got from discover cars had to be returned after my early morning flight.

Cons: They are only open after 7 while my flight was early morning at 6. This was not communicated well and cost me double the money for renting another car from Eurocar. Very bad experience!

Singapore
Toyota Corolla
November 24, 2023

Pros: Up front, fast, easy to deal with and answers any questions you might have.

Cons: Change of drop off destination after booking. But that was notified to be well before my trip and they were willing to cover any uber cost.

United Kingdom
Audi Q5
November 21, 2023

Pros: good quality cars, competitive pricing, availability

Cons: even at peak times, the Shuttle runs at 40 min freq.

Singapore
MG 5
November 19, 2023

Pros: Extremely helpful team and a very pleasant attitude geared towards customer service.

Cons: Nothing. Everything was smooth.

Australia
Hyundai Accent
November 14, 2023

Pros: The drop off was amazing. We basically parked it up and the guy was there to take the key, check the car and check the petrol whilst we unpacked and got the waiting shuttle to the airport. Amazing.

Cons: Nothing. A great service.

United Kingdom
Hyundai Accent
November 9, 2023

Cons: When I returned the car was told I’d have to wait about 20 minutes if I wanted to have the car checked In view of the poor reputation of car hire firms when cars are returned, I think someone should be available to check the car with the customer Also if I hire a car I’d expect it to be in full working order. So if it breaks down I would not expect to have to pay extra for a breakdown company to rescue me. I’d expect to be able to ring the hire company to sort it out free of charge.

United States of America (USA)
MG 5
November 1, 2023

Pros: Staff was great.

United States of America (USA)
Kia Stonic
October 30, 2023

Pros: Money for value

Australia
Toyota Corolla
October 30, 2023

Pros: Didn't have to call the shuttle, it was already at the airport. Check in was quick and efficient.

Cons: Car had not been washed when I picked it up and it was in a very narrow spot under a low tree making inspection for dings and dents difficult.

India
Hyundai Accent
October 26, 2023

Pros: Excellent

Cons: No complaints

United Kingdom
Toyota Corolla
October 23, 2023

Pros: The staff were friendly and fast at their job.

Cons: Beign told the insurance I purchased with DiscoverCars didnt cover me at BargainCarRentals. Its an unecessary hassle to deal with. Also the car was rubbish.

New Zealand
Hyundai Accent
October 22, 2023

Pros: Cleaning and efficiency to pick up the car

Cons: For international travellers, it's a bit inconvenient to call for picking up in the airport because we need to get the sim card first. There's no free phone desk provided in the airport.

New Zealand
Toyota Corolla
October 20, 2023

Pros: Friendly staff

Cons: Car was filthy, car broke down due to lack of maintenance

Hong Kong
Toyota Corolla
October 17, 2023

Pros: Drop off is efficient

Cons: No air con in the car. Which mean u did not exam the car before renting

Australia
Hyundai Accent
October 15, 2023

Pros: Quick and efficent

Cons: Being bullied into extra insurance

Australia
Hyundai Accent
October 15, 2023

Pros: Everything was easy and they were super friendly

Cons: Nothing

New Zealand
Toyota Corolla
September 25, 2023

Cons: Been told next time book directly through Bargain Rental otherwise, I will not get the car I booked.

Malaysia
Hyundai Accent
September 13, 2023

Pros: Car condition was good.

Cons: Pickup shuttle from the airport to rental office was confusing. There was no way to find out when and where the shuttle will come exactly. Had to call customer service for this. On time of car check-out, the executive was rude since I had taken insurance from Discovers cars and not from them. They tried to push be to take their insurance and cancel the insurance for which I have already paid. When I rejected, they gave me all kind of weird scenarios of things going wrong.

Australia
Hyundai Accent
September 6, 2023

Cons: Tyrese were a little flat

Australia
Hyundai Accent
September 2, 2023

Pros: Efficient and friendly

Australia
Holden Commodore
September 1, 2023

Pros: Quick and easy

Cons: Nothing

United Kingdom
Toyota Corolla
August 31, 2023

Pros: Cheerful & knowledgeable staff

Cons: No complaints

New Zealand
Toyota Corolla
August 21, 2023

Cons: Guy on phone would not pick me up at Airport hotel

Singapore
Toyota Corolla
August 21, 2023

Pros: Prompt and efficient. Car was in good condition. Pickup from airport was reliable.

Australia
Toyota Corolla
August 21, 2023

Pros: The agent at Tullamarine (George) was great, easy to deal with and very efficient

Cons: The shuttle service driver (Gary) was brilliant and went above and beyond to assist my wife and I with our bags.

New Zealand
Kia Stonic
August 13, 2023

Pros: Price.

Cons: Poor detail on pick up process. I booked a car for 6.30pm. It said you had to organise special arrangements after 6pm. I was confused about why I could book a car for 6.30pm if that was the case. It turns out they were actually open till 8pm. You can't get through to anyone on the number provided. Says to leave a message they will text you details. I didn't receive any text or call back. Stranded very distressing picked car the next morning with an $300 hotel and $50 taxi bill.

Australia
Hyundai Accent
August 6, 2023

Cons: Unacceptable opening hours for pick-up and drop off. Last shuttle at 7h30 pm

New Zealand
Toyota Corolla
August 2, 2023

Pros: Was easy all round

Cons: That’s the agent talked my husband into getting car insurance. We already had travel insurance so didn’t need it. Extra cost we didn’t need.

Australia
Toyota Corolla
July 30, 2023

Pros: Easy pick up

Cons: Quick and efficient service

Malaysia
Toyota Corolla
July 30, 2023

Pros: All good, pickup service from Airport, fast and easy procedure, car had ready for me.

Cons: Pickup time from airport could be improved. I had book my Car pickup time at 7AM, but thats out of their office time, called 3-4 times ask for pickup, talk to the automatic reply system, end up i got pickup at 7.30am, and got my car all ready around 8.15am, 1 hour plus wasted.

China
Toyota Corolla
July 23, 2023

Pros: efficient and friendly

Cons: nothing

Australia
Toyota Corolla
July 23, 2023

Pros: Was really good service by the team we dealt with.

Cons: The airport pick up was really handy.

United Kingdom
Toyota Corolla
July 22, 2023

Pros: Quick and professional without forgetting the "human" touch.

Cons: One of the best services I have had, renting a car.

New Zealand
Kia Stonic
July 20, 2023

Pros: Extremely efficient - including completing a document prior to arrival

Cons: I knew this ahead of time - but wished it was an on site office

Australia
Hyundai Kona
July 18, 2023

Pros: Great modern car at a reasonable price

Cons: Distance from Melbourne Airport

United States of America (USA)
Hyundai Accent
July 5, 2023

Pros: Service is good but not great. Lack of representatives at the front desk.

Cons: Friendly staffs

Australia
Kia Stonic
July 2, 2023

Pros: Staff at check in so helpful.

Australia
Hyundai Accent
June 9, 2023

Pros: Service was great. Car was nice and clean and perfect for my time in Melbourne.

Cons: Melbourne airport was chaotic. First time picking up a car so was a little confused on meeting point. It was absolutely freezing that morning. A lot of people waiting for shuttle so just had to wait a little. But besides that Bargain Cars were amazing. Highly recommend

Australia
MG HS
June 6, 2023

Pros: Well maintained building, toilet aways very clean, good staff.

Cons: Nothing

Singapore
MG HS
May 18, 2023

Cons: Just the pickup and drop off location is a bit far from the airport

Singapore
Holden Commodore
May 14, 2023

Pros: Service was smooth and rental terms were explained clearly.

Cons: Servicing agents were helpful and prompt.

New Zealand
Hyundai Kona
May 14, 2023

Pros: Friendly counter staff and shuttle driver. Efficient and prompt pick up at the airport.

Cons: Call Center or more correctly don't call us we will call you if and when we feel like it.

Australia
Hyundai Kona
May 9, 2023

Pros: The Price was the only benifit

Cons: Pick up from the Airport needs to be more efficient

United States of America (USA)
Hyundai Accent
May 2, 2023

Pros: Efficient

Cons: When I called for pickup, I never got the text telling us where the pickup spot is. Long wait for shuttle as well as at rental agency. Originally given a car without working windshield wipers, thank goodness my husband noticed before we drove off!

New Zealand
Toyota Corolla
May 2, 2023

Pros: Price

Cons: Very confusing to find pick up spot and was very busy with a lot of people waiting. The shuttle would park in different spots so some people would jump the quee. Ended up waiting 30mins as first shuttle was full. Nearly missed second as there wasn't a line so people waiting less time would hop in

New Zealand
Hyundai Accent
May 1, 2023

Pros: Friendly and efficient.

Cons: Nothing

Australia
Audi Q5
April 28, 2023

Pros: the guy that was driving the one shuttle bus handled the long line to get on and not enough space for everyone very professionally

Cons: only one shuttle bus running from the airport and there were 15 people waiting to get on an 8 seater bus

Australia
MG HS
April 23, 2023

Pros: A little bit slow process the car

New Zealand
Hyundai Accent
April 23, 2023

Pros: Generally OK

Cons: Not enough service staff on at the time of picking up the car

Israel
Hyundai Accent
April 19, 2023

Pros: Price

Cons: Car wasn't powerful at all and was hard to accelerate. The internal light of the car didn't work

Australia
MG HS
April 19, 2023

Pros: Cleanliness was very good of the car

Cons: There was a third party insurance company is involved / linked with this rental, which I obtained when I bought online with the rental fee. And it said fully covered. However at the desk when I went to pick up the car, representative scared me it is not covered this or that and access is $5000. To turn the access into $0 I had to pay another $175 for only 5 days. Very confusing. Should have cleared in advance.

Australia
Toyota Corolla
April 18, 2023

Pros: Best prices I could find, friendly service.

Cons: Only downside is that the rental lot is not actually at the airport but there's a free shuttle which got us to and from fairly quickly and easily.

New Zealand
Toyota Corolla
April 9, 2023

Pros: Online check in service

Cons: It was difficult to arrange pick up without ability to call a landline

United States of America (USA)
Hyundai Kona
April 9, 2023

Pros: Knew what they were doing. Efficient.

Cons: Knowledgeable see

New Zealand
Hyundai Accent
April 8, 2023

Cons: Water sprayer for front window was empty

New Zealand
Holden Commodore
April 4, 2023

Pros: All brilliant stuff by Bargain....

Canada
Toyota Corolla
April 4, 2023

Pros: Staff were efficient

Cons: The airport location is a bit far from the airport

Australia
Hyundai Accent
April 4, 2023

Pros: Friendless and efficiency.

Australia
Audi Q5
April 3, 2023

Pros: Staff were very friendly. During the car return, when I explained about the oil warning light and having to stop and buy oil, the person serving me was very apologetic.

Cons: Car oil had not been checked triggering a warning light which then became a Do Not Drive warning.

Australia
Hyundai Accent
April 3, 2023

Pros: Quick and efficient. Also the shuttle bus service to and from the airport.

Cons: The upselling of the insurance and roadside assistance, but it's okay I know it's your job to offer these

Canada
Hyundai Accent
April 2, 2023

Pros: C OST, efficiency , easy of rental

Cons: Did not receive an email after return of vehicle.

Singapore
Toyota Corolla
March 31, 2023

Pros: Airport shuttle, ease of fi ding the location

Cons: We choose toyota corolla but was given hyundai instead. The car horn was also faulty

United States of America (USA)
Hyundai Kona
March 30, 2023

Pros: Friendly, efficient and reliable

Australia
Audi Q3
March 29, 2023

Pros: great car

Cons: one hour waiting for the shuttle bus on arrival in melbourne - poor signage re where to be picked up- slow to be picked up

Australia
Hyundai Kona
March 28, 2023

Pros: Car was clean, car that I wanted wasn't available so had a free upgrade

Cons: Even though express checking was used there was still almost an hour of waiting and getting ID copied.

Australia
Toyota Corolla
March 26, 2023

Pros: Nothing about the hire service was good apart from availability of the airport shuttle.

Cons: Booked car not available. Replacement car in very poor condition. Should have been upgraded not given the worst car on the lot.

Hong Kong
Hyundai Accent
March 24, 2023

Pros: Good value for money

Cons: Waited for almost an hour for pick up.

Australia
Hyundai Accent
March 22, 2023

Pros: Friendly and efficient

Hong Kong
Toyota Corolla
March 22, 2023

Pros: detailed and concise pricedure

Cons: customer service is helpful

Australia
Hyundai Kona
March 22, 2023

Pros: Robyn & TJ went out of their way to swap cars for me after my request to try a different brand nothing was a problem and so nice about it

Australia
Toyota Corolla
March 21, 2023

Pros: Service was very good, staff friendly and efficient

Cons: Car wasn’t in great condition but did the job. We found some rubbish in the car and many spider webs inside and outside

Canada
Toyota Corolla
March 12, 2023

Pros: We were able to keep the car one extra night without fees, which was really appreciated 👍

Cons: Not able to call an agent on phone when we wanted to extend our renting

New Zealand
Hyundai Kona
March 10, 2023

Pros: Quick and efficient

Cons: Nothing

Canada
Hyundai Kona
March 8, 2023

Pros: Check in and check out were great,

Cons: Getting from airport to rental location was slow and without anyone to speak to it was uncertain when a pick up would arrive.

United Kingdom
Hyundai Accent
March 4, 2023

Pros: Ease of hire process and advise.

United Kingdom
Nissan X-Trail
March 4, 2023

Pros: Quick small queue

Cons: Nothing

Australia
Hyundai Accent
March 4, 2023

Pros: Friendly staff, great clean car

Cons: Pick up before office open hours was a little confusing. Shuttle took roughly 30mins to pick us up at airport.

Australia
MG HS
March 4, 2023

Pros: The staff were very pleasant and helpful at the office and at the checkout point.

Cons: We waited 100minutes for the shuttle bus to arrive which I think is totally unacceptable. We were told the bus would be waiting for us at the pickup point. We called multiple times but got NO response. Another companies' bus driver provided information at the pickup site. Our bus staff were very ignorant and did not speak directly to the customer once or explain what was happening. They only opened and closed the boot for luggage and didn't even offer to assist placing the luggage in the boot.

New Zealand
Toyota Corolla
March 3, 2023

Pros: Everything was easy. I appreciated the advice to photograph the vehicle before the rental, so that we wouldn't get charged for pre-existing damage. It made me feel that the company was very honest.

Cons: When we arrived and I couldn't get an answer or call-back from the shuttle driver I was worried that we would be stuck without a car.

Australia
Hyundai Kona
March 3, 2023

Pros: Shuttle service to rental location. Car ready to go and easy check in

Cons: They thought we had returned the vehicle late but we were actually earlier than agreed. Not sure why but issue was resolved

Australia
Toyota Corolla
February 28, 2023

Pros: Easy online application and no issues with collection.

Cons: Nil.

United Arab Emirates
Hyundai Accent
February 23, 2023

Cons: Car was drifting to the left wile driving

Australia
Hyundai Kona
February 22, 2023

Cons: We took the full tank of petrol option meaning we did not have to return the car with a full tank. After filling the tank a number of time during the travel it was quite noticeable that the tank had not been filled completely averaging over 100klms more with each successive fill. I told the operator when returning the car and was told the manager would be notified, this obviously did not happen. Very disappointing.

Australia
Hyundai Kona
February 21, 2023

Pros: Was easy process. There about 10mins, then off driving down the road

Malaysia
Audi Q5
February 21, 2023

Pros: Pick up point was not at the airport but the shuttle service was quick and convenient.

Cons: No comments.

New Zealand
Hyundai Kona
February 20, 2023

Pros: Quick and friendly.

Cons: Hassle free.

South Korea
Hyundai Accent
February 18, 2023

Pros: Very friendly staff! They provide a lot of value in terms of good customer experience. Also cars were in good condition so no issues there.

Australia
Toyota Corolla
February 13, 2023

Pros: Quick Good price

Cons: nil

New Zealand
Hyundai Kona
February 8, 2023

Pros: Couldn’t fault it.

Cons: Nothing

Australia
Toyota Corolla
February 8, 2023

Cons: It took 45 mins to get from the airport to the car rental place. Busy times

Australia
Toyota Corolla
February 4, 2023

Pros: Very efficient, helpful and professional

Cons: Nothing to note

Hong Kong
Hyundai Kona
February 3, 2023

Pros: The staffs is nice and helpful.

Cons: It charged tolls fee even I don't use it.

Canada
Hyundai Kona
February 2, 2023

Pros: Efficient and pleasant

Cons: All good

Australia
Toyota Corolla
February 2, 2023

Pros: Friendly service and prompt pick up time.

Cons: The car was not as in good condition as I thought. I saw a better looking one on the field but we got the one with lots of scratches. All good as long as still working.

Australia
Toyota Hiace
February 1, 2023

Pros: One of the best, can't complain

Cons: Nothing really

New Zealand
Hyundai Accent
January 31, 2023

Pros: Absolutely nothing, such a horrible experience. I WILL NEVER RENT A CAR AGAIN. EVER

Cons: Such rude staff, not helpful, condescending, arrogant, spiteful, evil, scam

Australia
Toyota Corolla
January 31, 2023

Pros: My expectancy was that it to be a newer model car

Australia
Hyundai Accent
January 30, 2023

Pros: quick and effortless

Cons: grumpy and complaining staff infront of customers

Australia
Toyota Corolla
January 29, 2023

Pros: The price

Cons: for me it was hard to find the pick up area as the rental is of site

Australia
Hyundai Accent
January 27, 2023

Pros: Best car rental experience received anywhere in the world. From the phone call I made to advise the Company that we had landed until we were dropped off back at the airport was a seamless experience. The cost of hirering the vehicle was also a very pleasant suprise.

United Kingdom
Nissan X-Trail
January 20, 2023

Cons: Please see previous questions

New Zealand
Hyundai Kona
January 11, 2023

Pros: Quick service

Italy
Hyundai Accent
January 11, 2023

Pros: Picking the car was easy

Cons: We lost 35 minutes waiting for the pick up to airport and we missed the flight. Car was not so good

Australia
Hyundai Accent
January 9, 2023

Pros: Really easy service and great price for the car we got for a short trip in Melbourne. Will definitely hire a car from here again!

United Kingdom
Hyundai Accent
January 8, 2023

Pros: Easy and cost effective

Cons: The depot wasn't at the airport

Malaysia
Toyota Corolla
January 7, 2023

Pros: Efficient service, friendly agents and comfortable counter area

Australia
Toyota Corolla
January 4, 2023

Pros: good customer service

Cons: the car was bit old

Indonesia
Toyota Corolla
December 23, 2022

Cons: Drop off not open until 7am

Australia
Hyundai Kona
December 21, 2022

Pros: Shuttle bus schedule meant no waiting.

Cons: Customer service was impersonal and seemed an effort for service agents.

Australia
Toyota Corolla
December 21, 2022

Pros: Relatively cheap

Cons: Hard to find the rental business for drop off. Poor standard of vehicle.

New Zealand
Nissan X-Trail
December 18, 2022

Pros: Everyone was really friendly here. Definitely recommend.

Australia
Nissan X-Trail
December 18, 2022

Pros: worked out well

Cons: Pick up was a bit slow, but that was because it was a very busy time, the car on the outside was a bit dirty, but being a new car made up for that.

United Kingdom
BMW 1 Series
December 16, 2022

Pros: Lovely staff at pick up easy to deal with very freinfly and informative.

Cons: Misinformed by on line rental company of insurance details had to pay extra £200 for the full cover Also could not call from my mobile for the pick up service at the Airport

Singapore
Toyota Corolla
December 14, 2022

Pros: Car was in good condition.

Cons: Shuttle service for Pick up from and to Airport was slow. It was oversubscribed that we had to wait for another one that took us another 20 minutes

Australia
Nissan X-Trail
December 11, 2022

Pros: Fantastic great car , great easy service

New Zealand
Toyota Corolla
December 5, 2022

Pros: very prompt and quick return and drop off well done

Cons: all good

United Kingdom
Hyundai Kona
November 27, 2022

Pros: It was friendly and fast. It might be 'off airport', but overall time taken was probably as quick as being on site due to their efficiency and no queuing at all, plus fast online paperwork.

Cons: Nothing not to like :0)

United Kingdom
Toyota Corolla
November 26, 2022

Pros: Fairly easy

Cons: Finding that buying best insurance offer meant a totally non-understandable description of the deal at the desk

Australia
Hyundai Accent
November 21, 2022

Pros: Quick and friendly

Australia
Nissan X-Trail
November 15, 2022

Pros: Reception was outstanding - knew product

Cons: Nil

New Zealand
Hyundai Accent
November 11, 2022

Pros: Love the car

Cons: Nothing

Singapore
Toyota Corolla
November 3, 2022

Cons: They gave me a Australian Northern Territory vehicle. It has done 66,000km. The car is old and not very safe to drive long distance. I will not rent from bargain car rental again.

Australia
Hyundai Accent
November 1, 2022

Pros: Definitely the easiest process of hiring a car. 11/10

Cons: Literally the only issue was maps wasn't taking us to the right spot. Absolutely nothing to do with the buisness themselves.

Malaysia
Toyota Hiace
October 31, 2022

Pros: The drop off staff are not friendly and rude in attitude

United Kingdom
Toyota Corolla
October 29, 2022

Pros: So easy and friendly.

Australia
Holden Commodore
October 26, 2022

Pros: Excellent service

Australia
Hyundai Accent
October 25, 2022

Pros: Pick up and drop off at the airport was great.

Cons: The car had no working air conditioning. The engine made weird sounds especially going up hill. Gear changes could be rough.

Australia
Toyota Corolla
October 25, 2022

Pros: Everything

Cons: Very little

Ireland
Hyundai Kona
October 24, 2022

Pros: I liked that the staff were helpful and polite

New Zealand
Hyundai Accent
October 23, 2022

Pros: Overall great seeing and price. Very friendly staff

Australia
Hyundai Accent
October 22, 2022

Pros: People at the desk were very hospitable and efficient.

Cons: I had some difficulty finding the entry to return the car. The gps didn't describe the immediate turn into the car rental place.

Australia
Hyundai Accent
October 14, 2022

Pros: front desk employee listened to my needs (Surfboard) and gave me a car big enough to fit it in!

Australia
Hyundai Accent
October 13, 2022

Pros: Staff are nice

Cons: They tried to sell me the insurance which I already paid for the agency. I paid compehensive twice. The waiting time of shuttle bus was too long

New Zealand
Toyota Corolla
October 7, 2022

Pros: Easy, Friendly, Fast

Cons: NIl

New Zealand
Toyota Corolla
October 6, 2022

Pros: quick service pickup and dropoff of car; ride to and fro airport at Melbourne; friendly staff

Cons: car was substandard for the price paid; insurance is expensive

United Kingdom
Toyota Corolla
October 3, 2022

Pros: Good price. Fast drop off.

Cons: Slow, crowded and confusing shuttle bus pick up. Distracted agents with queue when trying to collect car

Australia
Hyundai Accent
September 29, 2022

Pros: Ease of service

Cons: Car needed wheel alignment or front end attention and air-conditioning needed regas

Australia
Hyundai Accent
September 28, 2022

Cons: It would have been much more convenient to have a drop off and pick up at the airport. The biggest downside to our car rental was that we did not have cruise control and were unaware of this until we were on the freeway which made long trips very uncomfortable. I would never hire a car without cruise control again and would welcome the knowledge prior to leaving depot by one of the representatives verbally.

Australia
Toyota Corolla
September 22, 2022

Cons: Difficulty with shuttle service location and popularity!

Australia
Hyundai Accent
September 15, 2022

Pros: Easy process overall. Great staff.

Cons: Nothing.

Australia
Toyota Corolla
September 14, 2022

Pros: Friendly and helpful

Cons: N/a

Australia
Toyota Corolla
September 7, 2022

Pros: Efficient friendly staff

Australia
Nissan X-Trail
September 3, 2022

Pros: Friendly, efficient, no queues

Cons: Location was a bit further from airport but bus was timely with minimal waiting periods in both directions

Australia
Toyota Corolla
September 1, 2022

Pros: Friendly and efficient service provided at both pick up and drop off.

Singapore
Nissan X-Trail
August 28, 2022

Pros: Fast collection

Cons: Selling of additional accident excess and no hard copy of the rental receipt upon car collection

New Zealand
Toyota Corolla
August 18, 2022

Pros: Super friendly and fast efficient service

Cons: Nothing

Australia
Hyundai Kona
August 13, 2022

Pros: Great staff

Cons: No nonsense easy to deal with

New Zealand
Toyota Hiace
August 13, 2022

Pros: The vehicle was top notch and the staff were helpful and friendly once we got to the pick up point.

Cons: Trying to arrange pick up from the airport was difficult. A direct number instead of an automated message would be easier and more personable.

Australia
Toyota Corolla
August 10, 2022

Pros: Easy to deal with and great price

Cons: Being first time users it was a little confusing when looking for the shuttle pickup.

Hong Kong
Toyota Corolla
August 9, 2022

Pros: Car is super clean, rental is simple process

Cons: Type of car is a bit disappointed as we are expecting toyota corolla, but finally it is hyundai

Australia
Toyota Corolla
August 6, 2022

Pros: They are well organised. Cars are "new" but not new like more expensive car rentals, but they are very good value. Our car had 45000km on it but it did just great.

Cons: Pick up location is a little approximate, it said brown bus shelter (it's actually a very long shelter), it has a marking on it (which I cannot remember). Once pick up is confirmed the drawing received is much clearer though.

Australia
Toyota Corolla
August 5, 2022

Pros: Staff/service was excellent.

Cons: Car was in poor mechanical condition. Wiper washer was defective, tires were low, engine occasionally had power loss and was making odd noises. Second time we've had mechanical issues with a Bargain Car Rentals car.

Australia
Toyota Corolla
August 4, 2022

Cons: Shuttle service

Australia
Hyundai Kona
August 3, 2022

Pros: Easy going staff, friendly

Cons: LDV D90 was disappointing. No satnav, only supported carplay not android auto. Terrible turning and poor driver/reverse assist. Reverse camera was not fish eye? Blindspot indicators kept going off in the rain. Dashboard kept saying car maintenance required. Brakes felt underpowered.

New Zealand
Toyota Corolla
July 31, 2022

Cons: No after hours pickup and dropoff Bad car condition

Australia
Hyundai Kona
July 29, 2022

Pros: Online form, so u don’t spend much time to collect the car.

Cons: Everything is score 9 so they are better than others.

New Zealand
Hyundai Accent
July 18, 2022

Cons: the issue with the insurance cover

New Zealand
Hyundai Accent
July 14, 2022

Pros: Good opening hours.

Australia
Hyundai Kona
July 4, 2022

Pros: was very satisfy with the quality of the car provided for our rental

Cons: Not much. May be the pickup from the Airport was a bit confusing at first but was all sorted when the van arrived in quick time

Australia
Toyota Corolla
June 30, 2022

Pros: Nothing much

Cons: Trying to sell more insurance and insisting on paying for roadside assistance

Ireland
Hyundai Kona
June 23, 2022

Pros: it was simple

Cons: bit of a long wait for the transfer bus as we were not standing in quite the right place.

Australia
Hyundai Accent
June 21, 2022

Pros: Great service and easy to deal with

Australia
Toyota Corolla
June 18, 2022

Pros: Bargin car rentals have never let me down. Outstanding staff, customer service and the vehicles are always clean & well maintained

Singapore
Toyota Corolla
June 14, 2022

Pros: Service was very friendly and customer service oriented.

Cons: Probably the worst thing was that it’s a distance from the airport and the waiting time needs to be factored it.

Australia
Hyundai Accent
June 13, 2022

Pros: Inside windows were dirty and cheap rubber Matt almost caused and accident due to rolling up between brake pedal and accelerator

Cons: Fees and tolls not explained before hiring

Australia
Hyundai Accent
June 9, 2022

Pros: Good service had to wait to be picked up from the airport due to to many needing picking up. But wasn't in a rush and let others on first.

Cons: Everything was good .

New Zealand
Toyota Corolla
June 9, 2022

Pros: Value for money

Cons: Very large insurance excess

Australia
Toyota Corolla
June 6, 2022

Pros: I have never hired a car and everything work like clockwork.

Cons: Everything from booking online, bus service to the airport, amazing friendly staff and so helpful in every way. Not to mention a new car.

Australia
Holden Commodore
May 30, 2022

Pros: Very friendly staffs

Cons: The key had a dead battery which showed on the dashboard, as it happened we were locked out the car until I changed the battery.

New Zealand
Holden Commodore
May 28, 2022

Pros: Good Staff

Cons: Not them You

Australia
Toyota Corolla
May 28, 2022

Pros: Friendly people

Australia
Toyota Corolla
May 27, 2022

Pros: efficient

Cons: nothing

United Kingdom
Hyundai Kona
May 16, 2022

Pros: Friendly efficient service

Cons: Nothing

Australia
Hyundai Accent
May 16, 2022

Cons: Selling via other portals, more information about inclusions and exclusions would have been handy

Australia
Nissan X-Trail
May 15, 2022

Pros: Quick and easy process thanks to their online pre-form that you filled out. Car was clean, pick up and drop off drivers were very friendly.

Australia
Toyota Corolla
May 11, 2022

Pros: Front desk service. Quick and efficient. Bus departure speed to the terminal was good.

Cons: Tyre inflation pressures were all over the place. Tyres were pretty bald and the spare tyre was flat. Accelerator was a bit sticky so at low speeds was difficult to maintain a single speed.

Singapore
Hyundai Accent
May 10, 2022

Pros: the shuttle from and to airport - the facility to take the car

Cons: we had to return the car much earlier than expected due to a typo on the redelviery timing

Australia
Hyundai Kona
May 10, 2022

Pros: Quick service

Cons: No one answered our calls when we arrived to organise a pick up from the airport

Singapore
Nissan X-Trail
May 9, 2022

Pros: Service quality

Cons: Nil

Australia
Toyota Corolla
May 9, 2022

Pros: Easy pick up and drop off

Cons: Just our luck with the car where the aircon isnt really working well

Australia
Hyundai Accent
May 9, 2022

Pros: Quick and smooth

Cons: Office was a bit far from airport

Australia
Toyota Hiace
May 6, 2022

Pros: Extended the booking for 24 hrs. for FREE when I needed it the most in my medical emergency. Absolutely appreciable.

Cons: Nothing I can think of.

Australia
Toyota Hiace
May 5, 2022

Pros: car seats provided, cleanliness of vehicle

Cons: disorganisation and wait time collecting the car from the airport

Australia
Hyundai Kona
April 24, 2022

Pros: None - will not recommend

Cons: None - will not recommend

Australia
Hyundai Kona