Melbourne Airport (MEL), Melbourne, Australia
Unable to find any location
Driver's country of residence is United States of America (USA) and age is 30-65
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Trustpilot

ADVANCE CAR RENTAL at Melbourne Airport

A1 Airport Parking 133-141 Western Avenue, Westmeadows, Vic 3049
0061393304442/0061406316284
Pick-up instructions
Once you have cleared customs and collected your luggage, please call +61 3 9330 4442 to arrange for your courtesy transfer to our off site depot. The person on the phone will arrange exact meet up location at the airport.
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up please drop at- A1 Airport Parking 133-141 Western Avenue, Westmeadows, VIC 3049
Business hours
Mon:07:00-22:00
Tue:07:00-22:00
Wed:07:00-22:00
Thu:07:00-22:00
Fri:07:00-22:00
Sat:09:00-22:00
Sun:09:00-22:00
Period outside of business hours
Mon:00:00-06:59; 22:01-23:59
Tue:00:00-06:59; 22:01-23:59
Wed:00:00-06:59; 22:01-23:59
Thu:00:00-06:59; 22:01-23:59
Fri:00:00-06:59; 22:01-23:59
Sat:00:00-08:59; 22:01-23:59
Sun:00:00-08:59; 22:01-23:59
Key box
No

Customer Ratings and Latest Reviews

Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car

Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.

New Zealand
Mitsubishi ASX
May 2, 2023

Pros: Excellent service and value for money. A+++
Australia
Mitsubishi ASX
April 27, 2023

Pros: Late night pick up and drop off very efficient Well presented car
Australia
Toyota Corolla
April 24, 2023

Pros: Very good car condition, i30 is an excellent car to drive, overall services via A1 airport parking was excellent.
New Zealand
Mitsubishi ASX
April 4, 2023

Pros: Efficient collection from airport and drop off.

Cons: NO PROBLEMS
Singapore
Mitsubishi ASX
March 20, 2023

Pros: Pickup and return were speedy and smooth.

Cons: The shuttle ride back to the airport after dropping off the car was a little too fast (my daughter had motion sickness). Maybe slow down with the shuttle speeds. :)
Singapore
Toyota Camry
March 14, 2023

Pros: The agent is very friendly and helpful when we need help and make some requests like paying cash

Cons: The car return process is a nightmare as it is handled by the A1 airport parking staffs who are rude and unfriendly. They have forced us to take the shuttle bus and not given us sufficient time to check for any leftover item. Also they have damaged one of our luggage as the bus driver literally thrown our luggage into the bus.
Sweden
Toyota Yaris
February 14, 2023

Pros: Good service initially and from the rental desk, but hopeless when trying to get the deposit back :(

Cons: Feels like a scam.
United Kingdom
Toyota Corolla
February 2, 2023

Pros: Very speedy, no hassle.
Hong Kong
Mitsubishi ASX
February 2, 2023

Pros: I left my phone after returning the car. They had an immediate response to notify me which I highly appreciated.

Cons: Nil
United Kingdom
Mitsubishi ASX
December 11, 2022

Pros: Price

Cons: Picked up after office hours so there was no one that could answer questions we had.
United Kingdom
Toyota Yaris
November 30, 2022

Pros: Everything was smooth

Cons: Can't say I disliked anything.
Australia
Toyota Corolla
November 13, 2022

Pros: The collection and dropoff was easy and better then doing it at the airport for both

Cons: car cleanliness
New Zealand
Toyota Yaris
September 25, 2022

Pros: Very smooth and easy, great car
Australia
Toyota Corolla
August 27, 2022

Pros: It was the staff who made this service. Everyone we encountered was fabulous friendly and super helpful.
Switzerland
Mitsubishi ASX
August 23, 2022

Pros: The contact with Advance Car representative who took our calls from Switzerland at all times clearly answering our questions and doing his best to satisfy our requests

Cons: The process and service met our expectations and we had the best value for money compared with all other available offers
Australia
Toyota Yaris
August 8, 2022

Pros: Extremely efficient and wonderful service. Definitely use them again. Thank you.
Australia
Toyota Yaris
July 31, 2022

Pros: no comment

Cons: entire experience
United Kingdom
Hyundai Accent
May 29, 2022

Pros: No waiting to get the car. Excellent price. Quick transfer from airport to collection point
Australia
Hyundai Accent
May 7, 2022

Pros: The car condition, the rates, the ease of drop off.

Cons: How the shuttle worked was not easy to find out, we phoned to get information after we landed, took a bit to work out what to do and where to go. Suggest you make a simple message, as part of correspondence, that details where to go and what bus service to get. Also, not clear on how I pay for tolls. I am expecting to receive a bill, but unsure.
United Kingdom
Toyota Corolla
April 30, 2022

Pros: Helpful with some minor queries. Nice car

Cons: Small additional surcharge on return without explanation.
Australia
Toyota RAV4
April 23, 2022

Pros: Very fast on return.

Cons: Didn't check the car with me on return.
Australia
Toyota Tarago
March 15, 2022

Cons: Lack of correct information
Australia
Holden Captiva
January 3, 2022

Cons: Car provided definitely needed battery to be replaced
Australia
Toyota Yaris
May 29, 2021

Pros: Excellent shuttle service, no waiting time at pick up or drop off. Extremely quick and friendly service at the rental desk!!

Cons: Nothing
Singapore
Toyota Yaris
January 31, 2021

Pros: Efficient, and friendly customer service.
United Kingdom
Toyota Yaris
March 23, 2020

Pros: Friendly, efficient and helpful.

Cons: N/A
Indonesia
Toyota Camry
March 13, 2020

Cons: They charge without any receipt and any notice
United Kingdom
Toyota Tarago
January 19, 2020

Pros: So hassle free and easy
New Zealand
Toyota Tarago
December 19, 2019

Pros: the whole service fast and reliable
New Zealand
Toyota Corolla 5d
July 1, 2019

Pros: We have hired cars on 2 other occasions overseas and your service was outstanding!

Cons: N/A
Denmark
Toyota Tarago
March 4, 2019

Cons: Ordre was om a Toyota. I know it is simmerler But i would not ordre a car with you if i new i would get a Kia. The weels was not i balance.
United States of America (USA)
Hyundai Accent
February 25, 2019

Pros: Great customer service, helpful agents,

Cons: Pickup location was not explained well for after-hours pickup, making arrival more confusing than it needed to be.
United States of America (USA)
Holden Barina
March 29, 2018

Pros: Quick, cheap

Cons: No manual guide for the car. The car was very old. Outside jet port parking there was no sign for your company. Car broke down had to reboot with jump leads and i didnt leave lights on.
Australia
Toyota Tarago
March 15, 2018

Pros: Quick and efficient, and easily contactable with information at their finger tips

Cons: All good
Hong Kong
Toyota Commuter
February 26, 2018

Pros: After discussing with the car rental company, at the end we weren't charged for a 12 seater van, which was reasonable.

Cons: We did not get the 12 seaters we requested and paid for. Our rental car was replaced by an 8 seater and a small tiny car which had damage at the back bumper. We spent about 3 hours waiting for the cars because a small car had to be arranged. Was not a pleasant experience and we had to drive 2 cars everywhere rather than a 12 seaters van which would had fit us all in.
Australia
Holden Barina
January 2, 2018

Pros: Easy to deal with

Cons: Getting someone on the phone proved difficult. When I did manage to call someone he took over an hour to get back to me "because he wasn't at a computer".
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Most Popular Car Rental Deals

Melbourne Airport Car Rental
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Toyota Yaris or similar
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Toyota Kluger or similar
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Kia Picanto or similar
Kia Picanto
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Toyota Commuter or similar
Toyota Commuter
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$160.85 / per day
The above prices are only approximate and were last updated at 20:48 on 2023-05-29. Prices may vary based on the booking dates, length of rental, and car class.

Melbourne Airport (MEL), Melbourne, Australia

Change location?
Pick-up date
Drop-off date
Driver's country of residence is United States of America (USA) and age is 30-65

Rental Conditions

Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.

Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Mileage: 1000 km per rental, Additional driver, Collision Damage Waiver (deductible: ~€ 2010.00), Theft Protection, Roadside Assistance (in the country of pick-up), Third Party Liability (TPL), Airport surcharge, VAT (value added tax), Free modifications, Delivery fee.
Rate excludes
An administrative charge of 1.95 % will apply for payments made using the following card(s) MasterCard, Visa.
An administrative charge of 5.5 % will apply for payments made using the following card(s) American Express.
Driver requirements
Minimum rental age is 21 years.
A young driver fee applies to drivers under the age of 25.

Maximum rental age is 89 years.
A senior driver fee applies to drivers over the age of 75.

The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.

Deposit and deductible policy
A deposit will be blocked on the customer's credit card until the end of the rental period.
Payment policy
At time of pick up, customers will be required to pay the amount of the rental and a deposit.
It is possible to pay and leave the deposit only with the following payment methods: Visa Debit Card, MasterCard credit card, VISA credit card, American Express credit card, American Express Debit card.
Only cards issued in the main driver's name are accepted.

Cash is/are not accepted.

The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Geographical restrictions
It is forbidden to cross country borders.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Optional extras and services
Available special equipment: GPS Navigation system, Baby seat (up to 1 year of age), Child seat (2-4 years of age), Booster seat (4-10 years of age), Toll device.
Prices for extras are shown on the booking page.

Underage additional drivers are also subject to a young driver fee.
When picking up the vehicle, all drivers must be present and must provide valid documentation.

Additional drivers are allowed free of charge.
Delivery/Collection service is available only by previous request.
Additional charges will be applied.
Fuel policy
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid additional charges.
Rental period
The maximum rental period is without limitations.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Business hours
Service outside of business hours is available by request and for an additional charge.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 120 minutes.

Pick-up & Drop-off
Mon:  07:00 - 22:00
Tue:  07:00 - 22:00
Wed:  07:00 - 22:00
Thu:  07:00 - 22:00
Fri:  07:00 - 22:00
Sat:  09:00 - 22:00
Sun:  09:00 - 22:00

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Mon:08:00-19:30
Tue:08:00-19:30
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Hertz
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Tue:00:00-01:00; 06:00-23:59
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Enterprise
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Tue:07:00-22:00
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Firefly
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JACE
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Working hours
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Tue:08:30-18:00
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