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Thrifty at Melbourne Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: pleasant staff, explained in detail. no hidden charges
Pros: friendly staff at desk
Cons: Car wouldn't start while in my car due to no ADBLUE in the vehicle. Inconvenienced and cost me money.
Cons: Agent knew nothing about the car. Poorly trained and really couldn’t care.
Pros: Very efficient n friendly customer service
Cons: Deposit paid Aus$. I was informed refund will be done within 3 days. There has not been any update after 5 days. Kindly inform asap. Thank you
Pros: Easy, fast, convenient, hassle free
Pros: Ease of check in, pick up & drop off
Pros: Thrifty personnel were very helpful and apologetic about the online service I has received.
Cons: Local Australian booking incurred international bank fees because of your booking system. Not happy with that service or with the added cost for me, that was not disclosed at time of booking
Pros: The guy at the wend was amazing that took back the car.
Cons: Nothing it was fine
Pros: Car condition was OK.
Cons: They don't care if you can get your car at the airport or not. They will close earlier than their opening time list on the website. BUT they want YOU to pick up the next day or pay more to find another rental.
Pros: Always use them. Always good.
Cons: All good
Pros: Profesional, prompt and efficient.
Pros: Easy and quick.
Cons: Nothing. the main office at Tullamarine airport was closed - but all companies seem to have closed their offices. COVID I suppose.
Cons: Could have better signage en route to the office
Pros: Really friendly, dealt with any questions easily and fairly. Great service, felt like picking up a car from friends.