Melbourne Airport (MEL), Melbourne, Australia
Unable to find any location
Driver's country of residence is United States of America (USA) and age is 30-65
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Trustpilot

Alpha car hire at Melbourne Airport

157 Mickleham Road, Tullamarine, VIC 3043
0061 383 476 300 / 0061 730 627 439
Pick-up instructions
Free Shuttle Bus. Once you collect your luggage and are ready to go, please call 03 8592 6377, so we can send the Shuttle Bus on its way to pick you up. After disembarking, make your way to T2 at Melbourne Airport. Cross over the the 2nd lane opposite T2. Walk to the off-airport shuttle bus pick-up and drop-off area. Once in the shuttle pick-up area, look for the White Shuttle Bus with Green Easy Parking logos If your flight is delayed please notify us as soon as possible so we can assist with a following day collection if outside of our working hours. There are no available baby seats in the shuttle bus. Children under 6 months are unable to travel on our shuttles, if this affects you, please contact our branch who will assist in collecting your driver to return to the rest of your party. If a customer cannot be contacted by Alpha or does not complete their express check-in before branch closure the customer will not be able to pick up the car and will need to collect it the following day or once the branch opens. Please make sure for any after-hours Sydney bookings you are providing Alpha with customer's phone and email as otherwise, you’ll need to take responsibility for the booking yourself.
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:
07:00-17:45
Tue:
07:00-17:45
Wed:
07:00-17:45
Thu:
07:00-17:45
Fri:
07:00-17:45
Sat:
07:00-14:45
Sun:
07:00-14:45
Key box
No

Customer Ratings and Latest Reviews

Value for money
Ease of finding
Agent helpfulness
Pick-up speed
Drop-off speed
Car cleanliness
Car condition

Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.

Australia
Hyundai i30
7/12/26

Pros: The agent I deal with when I pick up the car is pretty helpful. Location is easy to find.

Cons: Nil
Australia
Kia Cerato
7/10/26

Pros: Helpfull staff.

Cons: A little hard to get them on the phone if you need to speak to someone.
Australia
MG 3
7/3/26

Pros: My designated car had not been returned on time, so they offered me an alternative which was a much better vehicle

Cons: Very good service nothing to fault
United States of America (USA)
MG ZS
5/27/26

Pros: everything was great

Cons: I had a death in the family and had to change my reservation to one week earlier and told them at pick up that I would be leaving one week early. When I returned the car, they said that there would be no refund for the 5 days left on the reservation. I was extremely disappointed.
Australia
MG 3
5/5/26

Pros: Staff very helpful.
Australia
MG 3
4/27/26

Cons: They told me I could email them with the information of a second driver to add them as a second and they never replied to my email.
United Kingdom
MG ZS
3/20/26

Pros: Pleasant staff, quick pick up.

Cons: The requirement for an international call to arrange pick up. Please allow WhatsApp or similar.
Hong Kong
Kia Cerato
2/10/26

Pros: Friendly and helpful staff.
Canada
Kia Cerato
2/10/26

Pros: They worked with.us

Cons: They were.great.9
United Kingdom
Kia Cerato
2/4/26

Pros: Everything was incredibly easy, efficient and I thought good value.
United Kingdom
LDV D90
1/30/26

Cons: LDV car was aged and tatty inside. Very odd cruise control with braking on the back wheels giving it a very jerky ride. Would not want an LDV again.
Australia
MG 3
1/9/26

Pros: See above

Cons: Only using cards for transactions.
United Kingdom
LDV G10
12/27/25

Pros: The car was damaged on collection but this was pointed out immediately. The service provider was very helpful and very knowledgeable. Thank you for your service.

Cons: Location was pretty grim but the service and car were excellent. So I would definitely use again
Australia
MG 3
12/19/25

Pros: Efficient and friendly
Australia
Kia Cerato
12/11/25

Pros: It was prior and professional

Cons: Nothing at all
Singapore
LDV G10
12/10/25

Pros: Car is clean. Ease of picking up and return.

Cons: Maybe the contact number could also offer a WhatsApp number, since many tourists rely on data plans and may not have roaming enabled to call a landline.
New Zealand
Hyundai Venue
10/31/25

Pros: Friendly and efficient.

Cons: I certainly did not like the insurance option which was exorbitant to avoid the $5,000 excess. I would have preferred to pay a higher base rental and have a lower excess. This would be the only thing that would make me consider an alternative next time.
Australia
MG ZS
10/27/25

Pros: Nothing as I was not able to pick up the car. Off site pickup with no shuttle

Cons: They don’t answer the phone, don’t bother to call.
Indonesia
Hyundai Venue
5/19/25

Cons: The Fijian guy at the counter was incredibly rude and arrogant. I was given a different car and the remote central locking was not working.
Singapore
Kia Cerato
3/26/25

Cons: I was not aware of the toll requirement. As I result I sign up the toll apps. When I check at the end of rental, i was told there will be invoice for the toll charges. if i was told earlier I would not have taken the action to sign up the toll app
Ireland
Kia Cerato
3/4/25

Pros: Efficient

Cons: Small delay receiving car but busy at time
Thailand
Hyundai Venue
3/1/25

Pros: Staff were great, friendly and helpful

Cons: Devil is in detail. $5000 excess is extorsion. Pay 50% of rental fee to reduce excess also extortion. Bait and switch tactics as used by low reputation budget airlines. Information given could be improved by a huge amount if any care was given to put yourselves in the shoes of someone who rarely ever rents a car. Alpha may be old brand but seems just another generic company, nothing to differentiate from any other company, just the lure of cheap laced with traps to trip the unwary. Do Better!
United Kingdom
MG 3
2/25/25

Pros: Steve was great at Melbourne
Australia
MG 3
2/20/25

Pros: Very easy to deal with
New Zealand
Kia Cerato
1/31/25

Cons: No one available on the phone at the depot for clarification of pickup. Says look for a purple mini van / bus but was not the case it was white with a purple sticker alongside easypark signage .
New Zealand
Hyundai i30
1/27/25

Pros: Well organized

Cons: Service was good.
Australia
Hyundai i30
1/20/25

Pros: Good access

Cons: The desk person was negative any answers to my questions. With “because you booked thru a Broker meaning you Discovery”. We can’t offer this we can’t offer that. No further discounts upgrades etc.
Australia
Hyundai Venue
1/10/25

Pros: Staff were all pleasant, explained things well. Really impressed with them.

Cons: As above staff incredible, car spotless
Australia
Hyundai Venue
11/28/24

Pros: amazing, easy and fast, new car.

Cons: n/a
New Zealand
Haval H6
11/4/24

Pros: Easy to find. Shuttle service worked really well.

Cons: No after hours return, had to wait until 7am to return the car with an international flight booked.
Australia
Hyundai Venue
10/28/24

Pros: Easy to drop off at Easy Parking

Cons: Being sold more insurance and being told I would have to pay $5000 if there was an accident;
Australia
MG 3
10/28/24

Cons: I’m still waiting for a refund because I payed for 1 week and was a day late picking it up so they gave it away and I had to pay for another one
Hong Kong
Hyundai Venue
10/12/24

Pros: If you don’t like improve your service, no one will use discover cars and the car rental company Alpha.

Cons: Irresponsible, not punctual, bad manner, lying, no service all you can name them. I never seen a car rental company like this one!!!!
Hong Kong
Hyundai Venue
9/10/24

Pros: Overall, it’s value for money except for arranging free shuttle pick up from the MEL airport. We waited for a while to connect an agent to arrange airport pick up.
Singapore
MG ZS
9/6/24

Pros: The staff Thomas was detail in explaining the insurance clauses.

Cons: Nothing.
New Zealand
LDV G10
7/13/24

Pros: Efficient, friendly, helpful

Cons: All good
New Zealand
Hyundai Venue
6/12/24

Pros: Leanne on reception and the two lovely young women who drove the shuttle

Cons: Nothing😊
India
LDV D90
6/10/24

Pros: Very nice and humble peraon..

Cons: Nothing
Australia
MG 3
4/21/24

Pros: Not much. No one explained about Tolls. I had to go back in and ask.

Cons: The pick up at the Airport took ages - over half an hour. The car was crap. The back seat was filthy. I was shown a VW Golf and got an MG.
New Zealand
Haval H6
3/31/24

Pros: Friendly staff, patient with us when i had to change booking.

Cons: Service was good however not opening and closing time of rental place and also no provision to drop off outside the manned hours.
Australia
Haval H6
3/29/24

Pros: Very friendly and helpful girls, especially the one who took time out to show me how the navigation system worked. 😃
Australia
Hyundai Venue
2/17/24

Cons: Rented horrible, shit car.
New Zealand
Hyundai i30
1/31/24

Pros: Great car and lovely young lady on the desk would certainly use again thanks
Australia
Kia Cerato
1/20/24

Cons: Bus drivers insist on a prior phone call. Not happening when I fly in from overseas.
Australia
LDV D90
1/9/24

Pros: Very good car

Cons: Smile
Australia
MG ZS
1/3/24

Pros: easy pick up / drop off easy communication
United Kingdom
MG ZS
12/21/23

Pros: Car was ready and waiting for us at the allotted time.
Australia
MG ZS
12/20/23

Pros: Nothing

Cons: They did not accept cash for the rental car
Australia
MG 3
12/10/23

Pros: Friendly efficient service

Cons: All was good
New Zealand
MG 3
11/19/23

Pros: all good, good value

Cons: na
Australia
MG ZS
10/31/23

Pros: It was very clean and comfortable. It was also a very cheap and enjoyable trip.

Cons: none
Show more

Most popular car rental deals

Economy
MG 3 or similar
MG 3
  • 5
  • 4
  • A/C
  • Auto.
Alpha car hire
$23.57 per day
Compact
Hyundai i30 or similar
Hyundai i30
  • 5
  • 5
  • A/C
  • Auto.
Alpha car hire
$23.86 per day
Compact SUV
Hyundai Venue or similar
Hyundai Venue
  • 5
  • 5
  • A/C
  • Auto.
Alpha car hire
$28.82 per day
Premium Commercial Van/Truck
LDV G10 or similar
LDV G10
  • 2
  • 5
  • A/C
  • Auto.
Alpha car hire
$55.41 per day
The above prices are only approximate and were last updated at 4:14 AM on 7/15/26. Prices may vary based on the booking dates, length of rental, and car class.

Melbourne Airport (MEL), Melbourne, Australia

Change location?
Pick-up date
Drop-off date
Driver's country of residence is United States of America (USA) and age is 30-65

Rental Conditions

Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.

Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Collision Damage Waiver (deductible: ~€ 3055.00), Theft Protection, Third Party Liability (TPL), Free modifications, State Tax.
Rate excludes
An E-Toll is offered in order to avoid violation fees.
Driver requirements
Minimum rental age is 25 years.
A Young driver fee is not applied.

There is no maximum age.
A Senior driver fee is not applied.

The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.

The driver license must be written in English alphabet.
An International Driving Permit is required (in addition to your regular driver license) if the national driver license is not written in the following language(s): English.
A local renter must possess a full (G) driver's licence.
Learner's permits are not accepted; a full driver's license is required.

In order to pick up the car, the renter and each additional driver must present the following documents: passport, valid driver license, credit or debit card on a main driver's name, booking voucher.

In order to pick up the car, domestic renters must present the following documents: passport, valid driver license, credit or debit card on a main driver's name, booking voucher, proof of home address (e.g. Utility bill), that matches with the home address on the driving license, type O drivers license.
A local renter is defined as a renter who is a resident of Australia.
Deposit and deductible policy

Optional extras and services
Available special equipment: Baby seat (up to 1 year of age), Booster seat (4-10 years of age), Roadside Assistance Cover (RAC).
Prices for extras are shown on the booking page.

Adding additional drivers is allowed.
There is an additional charge for each driver.
When picking up the vehicle, all drivers must be present and must provide valid documentation.

Fuel policy
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid additional charges.
Business hours
The supplier will hold the vehicle for 59 minutes after your scheduled pick-up time as long as it is within their normal business hours. After this time, your booking may be canceled without refund.

Pick-up & Drop-off
Mon:  
07:00 - 17:45
Tue:  
07:00 - 17:45
Wed:  
07:00 - 17:45
Thu:  
07:00 - 17:45
Fri:  
07:00 - 17:45
Sat:  
07:00 - 14:45
Sun:  
07:00 - 14:45

Top Suppliers at Melbourne Airport

Simba Car Hire
Simba Car Hire
Outstanding 9.1 / 196 reviews
+61399687444 / +61280056696 / +61881263890
7 Sabre Court, Tullamarine, Melbourne VIC 3043
$42 - $77
Working hours
Mon:
07:00-19:30
Tue:
07:00-19:30
Wed:
07:00-19:30
Thu:
07:00-19:30
Fri:
07:00-19:30
Sat:
08:00-17:30
Sun:
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Everything Fleet
Everything Fleet
Excellent 8.7 / 202 reviews
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16 Howes Street Airport West Melbourne VIC 3042
$26 - $124
Working hours
Mon:
07:00-22:00
Tue:
07:00-22:00
Wed:
07:00-22:00
Thu:
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Fri:
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Sat:
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Sun:
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Abaa Car Rentals
Abaa Car Rentals
Excellent 8.7 / 24 reviews
+61393345777
247 Mickleham Road, Westmeadows. Victoria.
Working hours
Mon:
08:00-19:45
Tue:
08:00-19:45
Wed:
08:00-19:45
Thu:
08:00-19:45
Fri:
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Sat:
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Sun:
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Big Boy Car Rentals
Big Boy Car Rentals
Excellent 8.6 / 161 reviews
+61393345777
247 Mickleham Road, Westmeadows
$18 - $22
Working hours
Mon:
08:00-19:55
Tue:
08:00-19:55
Wed:
08:00-19:55
Thu:
08:00-19:55
Fri:
08:00-19:55
Sat:
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Sun:
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Dollar
Dollar
Excellent 8.6 / 15 reviews
+611800501934
T1, T2, T3 Car Park, Melbourne Airport VIC 3045
$44 - $383
Working hours
Mon:
00:00-01:0006:00-23:59
Tue:
00:00-01:0006:00-23:59
Wed:
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Thu:
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Fri:
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Sat:
07:00-22:00
Sun:
07:00-23:59
Kangaroo Rental
Kangaroo Rental
Excellent 8.6 / 11 reviews
+61341144207 / +61448415044
Arrivals Drive, Melbourne International Airport
Working hours
Mon:
07:00-19:00
Tue:
07:00-19:00
Wed:
07:00-19:00
Thu:
07:00-19:00
Fri:
07:00-19:00
Sat:
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Sun:
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Hertz
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Excellent 8.6 / 4 reviews
0383129590
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$64 - $157
Working hours
Mon:
00:00-01:0006:00-23:59
Tue:
00:00-01:0006:00-23:59
Wed:
00:00-01:0006:00-23:59
Thu:
00:00-01:0006:00-23:59
Fri:
00:00-01:0006:00-23:59
Sat:
07:00-22:00
Sun:
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GreenMotion
GreenMotion
Excellent 8.6
+611300458584 / +61426960169
189D South Centre Road, Vic,
$51 - $105
Working hours
Mon:
07:00-20:00
Tue:
07:00-20:00
Wed:
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Thu:
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Fri:
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Sat:
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YESDRIVE CAR RENTAL
YESDRIVE CAR RENTAL
Excellent 8.6
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155 Mickleham Rd, Tullamarine VIC 3043, Australia
$23 - $56
Working hours
Mon:
07:00-18:00
Tue:
07:00-18:00
Wed:
07:00-18:00
Thu:
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Fri:
07:00-18:00
Sat:
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Sun:
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Avis
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Working hours
Mon:
05:00-23:59
Tue:
05:00-23:59
Wed:
05:00-23:59
Thu:
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Fri:
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Sat:
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Sun:
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Budget
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Very Good 8.4 / 10 reviews
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Working hours
Mon:
05:00-23:59
Tue:
05:00-23:59
Wed:
05:00-23:59
Thu:
05:00-23:59
Fri:
05:00-23:59
Sat:
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Sun:
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Flexways
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Working hours
Mon:
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Tue:
00:01-23:59
Wed:
00:01-23:59
Thu:
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Fri:
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Ace Rental Cars
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Mon:
08:00-17:30
Tue:
08:00-17:30
Wed:
08:00-17:30
Thu:
08:00-17:30
Fri:
08:00-17:30
Sat:
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Sun:
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Firefly
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Working hours
Mon:
00:00-01:0006:00-23:59
Tue:
00:00-01:0006:00-23:59
Wed:
00:00-01:0006:00-23:59
Thu:
00:00-01:0006:00-23:59
Fri:
00:00-01:0006:00-23:59
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Sun:
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EastCoast Car Rentals
EastCoast Car Rentals
Very Good 8.2 / 288 reviews
+611800474258 / +61755558908
2 Tarmac Drive, Tullamarine, 3043
$21 - $58
Working hours
Mon:
07:00-22:00
Tue:
07:00-22:00
Wed:
07:00-22:00
Thu:
07:00-22:00
Fri:
07:00-22:00
Sat:
07:00-19:00
Sun:
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H-Lead Hospitality
H-Lead Hospitality
Very Good 8.1 / 2 reviews
+61406059448 / +61393304442 / +61392190874
133-141 Western Ave, Westmeadows VIC 3049, Australia
Working hours
Mon:
07:00-16:59
Tue:
07:00-16:59
Wed:
07:00-16:59
Thu:
07:00-16:59
Fri:
07:00-16:59
Sat:
07:00-16:59
Sun:
07:00-16:59
JACE
JACE
Very Good 8.1
+61385908533 / +61420294357
39 Garden Drive - Shuttle -
Working hours
Mon:
08:30-18:00
Tue:
08:30-18:00
Wed:
08:30-18:00
Thu:
08:30-18:00
Fri:
08:30-18:00
Sat:
08:30-18:00
Sun:
08:30-18:00
Keddy
Keddy
Good 7.9 / 15 reviews
+610392416800
Arrival Dr, Tullamarine VIC 3043
$41 - $137
Working hours
Mon:
06:00-23:59
Tue:
06:00-23:59
Wed:
06:00-23:59
Thu:
06:00-23:59
Fri:
06:00-23:59
Sat:
06:00-23:59
Sun:
06:00-23:59
Cheaper Car Rentals
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Good 7.6 / 12 reviews
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Rush Car Rental
Rush Car Rental
Average 7.4 / 6 reviews
+610411816810
Unit 6 95-97 Western Ave Westmeadows Vic 3049 Melbourne, Australia
$49 - $194
Working hours
Mon:
09:00-16:30
Tue:
09:00-16:30
Wed:
09:00-16:30
Thu:
09:00-16:30
Fri:
09:00-16:30
Sat:
09:00-16:30
Routes Car Rental
Routes Car Rental
Average 7.4
+6192416800
Terminal Buildings Arrivals Drive, Melbourne Airport, Melbourne,Victoria,3045,Au
$47 - $80
Working hours
Mon:
07:00-22:00
Tue:
07:00-22:00
Wed:
07:00-22:00
Thu:
07:00-22:00
Fri:
07:00-22:00
Sat:
07:00-22:00
Sun:
07:00-22:00
yesaway
yesaway
Acceptable 6.7 / 16 reviews
+61448415044
39-41 Freight Road , Tullamarine Vic, Australia 3043
$33 - $128
Working hours
Mon:
07:00-19:00
Tue:
07:00-19:00
Wed:
07:00-19:00
Thu:
07:00-19:00
Fri:
07:00-19:00
Sat:
07:00-19:00
Sun:
07:00-19:00
  1. Car Rental
  2. Australia
  3. Melbourne
  4. Melbourne Airport
  5. Alpha car hire
 
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